Customer-obsessed science
Research areas
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December 1, 20258 min read“Network language models” will coordinate complex interactions among intelligent components, computational infrastructure, access points, data centers, and more.
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November 20, 20254 min read
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October 20, 20254 min read
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October 14, 20257 min read
Featured news
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NAACL 20222022Extreme multi-label classification (XMC) systems have been successfully applied in ecommerce (Shen et al., 2020; Dahiya et al., 2021) for retrieving products based on customer behavior. Such systems require large amounts of customer behavior data (e.g. queries, clicks, purchases) for training. However, behavioral data is limited in low-traffic e-commerce stores, impacting performance of these systems. In
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NAACL 20222022Users often leave feedback on a myriad of aspects of a product which, if leveraged successfully, can help yield useful insights that can lead to further improvements down the line. Detecting actionable insights can be challenging owing to large amounts of data as well as the absence of labels in real-world scenarios. In this work, we present an aggregation and graph-based ranking strategy for unsupervised
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NAACL 20222022Machine Learning (ML) systems are getting increasingly popular, and drive more and more applications and services in our daily life. This has led to growing concerns over user privacy, since human interaction data typically needs to be transmitted to the cloud in order to train and improve such systems. Federated learning (FL) has recently emerged as a method for training ML models on edge devices using
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NAACL 20222022Training mixed-domain translation models is a complex task that demands tailored architectures and costly data preparation techniques. In this work, we leverage federated learning (FL) in order to tackle the problem. Our investigation demonstrates that with slight modifications in the training process, neural machine translation (NMT) engines can be easily adapted when an FL-based aggregation is applied
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NAACL 20222022Product aspect extraction from reviews is a critical task for e-commerce services to understand customer preferences and pain points. While aspect phrases extraction and sentiment analysis have received a lot of attention, clustering of aspect phrases and assigning human readable names to clusters in e-commerce reviews is an extremely important and challenging problem due to the scale of the reviews that
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