Customer-obsessed science

Behind Amazon's working backwards approach
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US, CA, Santa Clara
AWS AI/ML is looking for world class scientists and engineers to join its AI Research and Education group working on foundation models, large-scale representation learning, and distributed learning methods and systems. At AWS AI/ML you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and innovate on new representation learning solutions. You will interact closely with our customers and with the academic and research communities. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists. Large-scale foundation models have been the powerhouse in many of the recent advancements in computer vision, natural language processing, automatic speech recognition, recommendation systems, and time series modeling. Developing such models requires not only skillful modeling in individual modalities, but also understanding of how to synergistically combine them, and how to scale the modeling methods to learn with huge models and on large datasets. Join us to work as an integral part of a team that has diverse experiences in this space. We actively work on these areas: * Hardware-informed efficient model architecture, training objective and curriculum design * Distributed training, accelerated optimization methods * Continual learning, multi-task/meta learning * Reasoning, interactive learning, reinforcement learning * Robustness, privacy, model watermarking * Model compression, distillation, pruning, sparsification, quantization About Us Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. We are open to hiring candidates to work out of one of the following locations: Santa Clara, CA, USA
US, WA, Redmond
Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. Key job responsibilities * Solve large scale and complex optimization problems for operating and planning satellite constellations * Work with our peer teams and customers to design suitable software systems to fulfill the mission needs. * Write code for production cloud native software systems in Java and Python. * Utilize AWS and other Amazon technologies to build high-available software services. * Help on-board and mentor new team members. * Lead technical roadmap definition efforts and decide what software services to build. Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life You will be focused on contributing to the design and analysis of software systems responsible across a broad range of areas required for automated management and planning of the Kuiper constellation. You will use mathematical modeling, optimization algorithms, state and capacity estimation, space systems, and software engineering to drive the solution of a variety of problems to enable space operations at an unprecedented scale. You will develop features for systems to interface with internal and external teams, predict and plan communication opportunities, manage satellite orbits determination and prediction systems, develop analysis and infrastructure to monitor and support systems performance. About the team In Project Kuiper, we believe that our differences makes us stronger. We are committed to Amazon’s culture of inclusion ingrained in our Leadership Principles, which encourages team members to seek diverse perspectives, learn and be curious, and earn trust. We want to foster a culture of collaboration, delivering results and work/life balance. We are open to hiring candidates to work out of one of the following locations: Redmond, WA, USA
CN, Beijing
Are you excited by the disruptive potential of cutting-edge technology in the cloud? Do you want to deliver solutions to benefit our customers based on Generative AI (GenAI)? Amazon Web Services (AWS) is looking for an outstanding applied scientist in Great China Region (GCR). The candidate will work in GCR Solution Center to build challenging GenAI solutions for Chinese customers. The candidate will explore state of the art machine learning algorithms, targeting for delivering engineering solutions. You will follow the concept of the solution as product that your delivery is under certain engineering requirements. You will interact closely with our customers and gain hands on experience building models to tame large amount of data. We welcome candidates from diverse technologies: computer vision, natural language processing, operating research and so on. Talents with actual landing experience are preferred. Key job responsibilities You are expected to work closely with GCR solution builders and GCR Solution Architects in customer projects, to provide in-depth algorithm implementation capabilities, to lead customer innovation through GenAI engineering projects. You will: • Participate the solution definition, including design scope, roadmap, engineering plan and so on • Provide proof-of-concept and deliver cutting-edge AI/ML technologies in customer real projects • Dive deep the advanced algorithms as the start point for solutions to solve the customers’ challenging problems • Become an activate member of solution engineering team to gain rich hands-on experience • Conduct effective internal/external enablement for high profile technology topics, like the combination of AI/ML About the team The Greater China Solutions Research and Development Center (CSDC), is an important development resource for the AWS China team. Our main work is to continue to develop and launch reusable, proven, and easy-to-deploy solutions to help customers deploy workloads on AWS faster and fully realize the value of the cloud. To this end, we collect business requirements from customers and partners, and provide corresponding solutions for the common challenges faced by multiple customers in specific scenarios, so as to avoid customers from investing resources to re-create wheels. About Us Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. We are open to hiring candidates to work out of one of the following locations: Beijing, CHN | Shanghai, CHN
US, CA, Sunnyvale
“Find a coffee shop between here and San Francisco,” “How much longer is Target on main street open?,” “What is the next train to work,” “I need directions to the nearest gas station;” these are some of the utterances answered by the Alexa Local Information team. We enable customers to search for places, products, or services around them, and provide personalized travel, commute and navigation experiences to the places they find. Our science team works at the intersection of ASR, NLU, Information Retrieval, Machine Learning and Big Data. We leverage techniques from all these fields to create novel algorithms that advance the state of the art in spoken language understanding and improve search quality for local Points of Interest (POI’s). Our work directly impacts the experience and engagement of customers who rely on Alexa to find relevant locations while in-the-car, on-the-go and at-home. In this role you will: - Perform hands-on data analysis and modeling with large data sets to develop insights that increase device usage and customer experience - Apply Machine Learning and SLU techniques to improve our conversational interfaces and search algorithms - Run A/B experiments, evaluate the impact of your optimizations and communicate your results to various business stakeholders - Work closely with product managers and software engineers to design experiments and implement end-to-end solutions - Setup and monitor alarms to detect anomalous data patterns and perform root cause analyses to explain and address them - Be a member of the Amazon-wide Machine Learning Community, participating in internal and external MeetUps, Hackathons and Conferences - You will mentor fellow scientists in the team - Help attract and recruit technical talent We are open to hiring candidates to work out of one of the following locations: Sunnyvale, CA, USA
US, WA, Seattle
Our organization’s vision is to use science to automate forecasting, allocation, pricing and purchasing decisions for the Devices business. We build science and technology to create Hands Off the Wheel systems that automate pricing and promotions, creating operating and financial efficiencies for Amazon Devices. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We are looking for an experienced science leader to tackle complex and ambiguous pricing optimization problems that span numerous systems and organizations across the Devices business (Echo Device Family, FireTV, eReaders, Tablets etc.). They will work with senior scientists across the organization to define the strategy and requirements to build pricing and promotion optimization services. This includes designing, coordinating, and executing solutions that scale globally. Key job responsibilities As a Research Scientist, you will be responsible for large scale price optimization deliveries that have significant impact on the Devices business. You will partner with product, science and engineering leadership to identify opportunities to drive efficient growth for Devices through science-based pricing optimization and scalable execution. You will not only be responsible for designing systems that span across the organization but have ownership in critical path delivery. A portion of your time will be responsible for defining best practices within our organization, mentoring other scientists and partnering with engineering to enhance mechanisms between the two disciplines. A deep understanding of optimization and solvers such as xpress, ilog, OSL, gurobi, etc. is required. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA
US, DC, Washington
The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We are looking for a Senior Economics Manager who is able to provide structure around complex business problems, hone those complex problems into specific, scientific questions, and test those questions to generate insights. The ideal candidate will work with various science, engineering, operations, and analytics teams to estimate models and algorithms on large scale data, design pilots and measure their impact, and transform successful prototypes into improved policies and programs at scale. They will lead teams of researchers to produce robust, objective research results and insights which can be communicated to a broad audience inside and outside of Amazon. Ideal candidates will work closely with business partners to develop science that solves the most important business challenges. They will work well in a team setting with individuals from diverse disciplines and backgrounds. They will serve as an ambassador for science and a scientific resource for business teams, so that scientific processes permeate throughout the HR organization to the benefit of Amazonians and Amazon. Ideal candidates will own the development of scientific models and manage the data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will be customer-centric – clearly communicating scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions. We are open to hiring candidates to work out of one of the following locations: Washington, DC, USA
US, WA, Seattle
Are you interested in working with top talents in Optimization, Operations Research and Supply Chain to help the World No. 1 online retailer, Amazon, to efficiently match our Devices with worldwide customers? We have challenging problems and need your innovative solutions to make tremendous financial impacts! The Devices Optimizations Science (DOS) Science Team in the Amazon Demand Science Optimization (DSO) org is looking for an Applied Scientist with background in Operations Research, Optimization, Supply Chain and/or Simulation to support science efforts to integrate across inventory management functionalities. Our team is responsible for science models (both deterministic and stochastic) that power world-wide inventory allocation for Amazon Devices business that includes Echo, Kindle, Fire Tablets, Amazon TVs, Amazon Fire TV sticks, Ring, and other smart home devices. We formulate and solve challenging large-scale financially-based optimization problems which ingest demand forecasts and produce optimal procurement, production, distribution, and inventory management plans. In addition, we also work closely with the demand forecasting, material procurement, production planning, finance, and logistics teams to co-optimize the inventory management and supply chain for Amazon Devices given operational constraints. The successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail, and ability to work in a fast-paced and ever-changing environment and a desire to help shape the overall business. Key job responsibilities · Design and develop advanced mathematical, simulation, and optimization models and apply them to define strategic and tactical needs and drive appropriate business and technical solutions in the areas of inventory management and distribution, network flow, supply chain optimization, and demand planning. · Apply mathematical optimization techniques (linear, quadratic, SOCP, robust, stochastic, dynamic, mixed-integer programming, network flows, nonlinear, nonconvex programming) and algorithms to design optimal or near optimal solution methodologies to be used by in-house decision support tools and software. · Research, prototype and experiment with these models by using modeling languages such as Python; participate in the production level deployment. · Create, enhance, and maintain technical documentation, and present to other Scientists, Product, and Engineering teams. · Lead project plans from a scientific perspective by managing product features, technical risks, milestones and launch plans. · Influence organization's long-term roadmap and resourcing, onboard new technologies onto Science team's toolbox, mentor other Scientists. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA
IN, KA, Bengaluru
Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! Do you love problem solving? Are you looking for real world Supply Chain challenges? Do you have a desire to make a major contribution to the future, in the rapid growth environment of Cloud Computing? Amazon Web Services is looking for a highly motivated, Data Scientist to help build scalable, predictive and prescriptive business analytics solutions that supports AWS Supply Chain and Procurement organization. You will be part of the Supply Chain Analytics team working with Global Stakeholders, Data Engineers, Business Intelligence Engineers and Business Analysts to achieve our goals. We are seeking an innovative and technically strong data scientist with a background in optimization, machine learning, and statistical modeling/analysis. This role requires a team member to have strong quantitative modeling skills and the ability to apply optimization/statistical/machine learning methods to complex decision-making problems, with data coming from various data sources. The candidate should have strong communication skills, be able to work closely with stakeholders and translate data-driven findings into actionable insights. The successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and ability to work in a fast-paced and ever-changing environment. Responsibilities - Demonstrate thorough technical knowledge on feature engineering of massive datasets, effective exploratory data analysis, and model building using industry standard time Series Forecasting techniques like ARIMA, ARIMAX, Holt Winter and formulate ensemble model. - Proficiency in both Supervised(Linear/Logistic Regression) and UnSupervised algorithms(k means clustering, Principle Component Analysis, Market Basket analysis). - Experience in solving optimization problems like inventory and network optimization . Should have hands on experience in Linear Programming. - Understand the business reality behind large sets of data and develop meaningful solutions comprising of analytics as well as marketing management. - Work closely with internal stakeholders like the business teams, engineering teams and partner teams and align them with respect to your focus area - Innovate by adapting new modeling techniques and procedures - Passionate about working with huge data sets and be someone who loves to bring datasets together to answer business questions. You should have deep expertise in creation and management of datasets - Exposure at implementing and operating stable, scalable data flow solutions from production systems into end-user facing applications/reports. These solutions will be fault tolerant, self-healing and adaptive. - Detail-oriented and must have an aptitude for solving unstructured problems. You should work in a self-directed environment, own tasks and drive them to completion. - Excellent business and communication skills to be able to work with business owners to develop and define key business questions and to build data sets that answer those questions - Work with distributed machine learning and statistical algorithms to harness enormous volumes of data at scale to serve our customers We are open to hiring candidates to work out of one of the following locations: Bengaluru, KA, IND
US, WA, Seattle
At Alexa Shopping, we strive to enable shopping in everyday life. We’re building the speech and language solutions behind Amazon Echo and other Amazon products and services. We are seeking the industry's best to help us create new ways to interact, search and shop. Join us, and you'll be taking part in changing the future of everyday life. We are seeking a Senior Language Data Scientist to join the Spoken Language Understanding team for Alexa Shopping. This role requires strong analytical skills and language technology experience to help us measure, analyze and solve complex problems. You will design and develop new language understanding capabilities for Alexa, and help make her smarter every day. Key job responsibilities - Innovate new Natural Language Understanding solutions at Amazon using state-of-the-art approaches, including Large Language Models. - Provide leadership and mentoring in the Alexa Shopping Language Data Science team. - Design the language understanding systems for new Alexa features and overall Alexa architecture. - Write recognition grammars that enable Alexa to understand a wide variety of natural speech. - Train high performing machine learning models for language understanding. - Test and deploy changes to Alexa's language understanding codebase. - Write scripts to analyze language patterns and process text data. - Measure the accuracy of Alexa's language understanding. - Implement bug fixes and accuracy improvements. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA
US, WA, Seattle
Are you interested in working with top talents in Optimization, Operations Research and Supply Chain to help the World No. 1 online retailer, Amazon, to efficiently match our Devices with worldwide customers? We have challenging problems and need your innovative solutions to make tremendous financial impacts! The Devices Optimizations Science (DOS) Science Team in the Amazon Demand Science Optimization (DSO) org is looking for an Applied Scientist with background in Operations Research, Optimization, Supply Chain and/or Simulation to support science efforts to integrate across inventory management functionalities. Our team is responsible for science models (both deterministic and stochastic) that power world-wide inventory allocation for Amazon Devices business that includes Echo, Kindle, Fire Tablets, Amazon TVs, Amazon Fire TV sticks, Ring, and other smart home devices. We formulate and solve challenging large-scale financially-based optimization problems which ingest demand forecasts and produce optimal procurement, production, distribution, and inventory management plans. In addition, we also work closely with the demand forecasting, material procurement, production planning, finance, and logistics teams to co-optimize the inventory management and supply chain for Amazon Devices given operational constraints. The successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail, and ability to work in a fast-paced and ever-changing environment and a desire to help shape the overall business. Key job responsibilities · Design and develop advanced mathematical, simulation, and optimization models and apply them to define strategic and tactical needs and drive appropriate business and technical solutions in the areas of inventory management and distribution, network flow, supply chain optimization, and demand planning. · Apply mathematical optimization techniques (linear, quadratic, SOCP, robust, stochastic, dynamic, mixed-integer programming, network flows, nonlinear, nonconvex programming) and algorithms to design optimal or near optimal solution methodologies to be used by in-house decision support tools and software. · Research, prototype and experiment with these models by using modeling languages such as Python; participate in the production level deployment. · Create, enhance, and maintain technical documentation, and present to other Scientists, Product, and Engineering teams. · Lead project plans from a scientific perspective by managing product features, technical risks, milestones and launch plans. · Influence organization's long-term roadmap and resourcing, onboard new technologies onto Science team's toolbox, mentor other Scientists. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA