Customer-obsessed science
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June 8, 20267 min readFour approaches can dramatically improve the performance and trustworthiness of AI agents in operational environments.
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May 26, 20265 min read
Featured news
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IEEE CAI 20262026Climate data science faces persistent barriers stemming from the fragmented nature of data sources, heterogeneous formats, and the steep technical expertise required to identify, acquire, and process datasets. These challenges limit participation, slow discovery, and reduce the reproducibility of scientific workflows. In this paper, we present a proof of concept for addressing these barriers through the
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WSDM 20262026E-commerce Search Results Pages (SRPs) are evolving from linear lists to complex, non-linear layouts, rendering traditional position-biased ranking models insufficient. Moreover, existing optimization frameworks typically maximize short-term signals (e.g., clicks, same-day revenue) because long-term satisfaction metrics (e.g., expected two-week revenue) involve delayed feedback and challenging long-horizon
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ICRA 20262026Tactile sensing allows robots to gather detailed geometric information about objects through physical interaction, complementing vision-based approaches. However, efficiently acquiring useful tactile data remains challenging due to the time-consuming nature of physical contact and the need to strategically choose contact locations that maximize information gain while minimizing physical interactions. This
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LREC 20262026Large language models (LLMs) have been widely deployed and have achieved remarkable success in downstream tasks. However, their high latency continues to pose challenges for real-time applications that require fast inference, and the need to train and deploy distinct models for different hardware constraints increases both financial and computational costs. To address this, we propose Nested Matrix Learning
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LREC 20262026Large language models (LLMs) remain susceptible to jailbreak and direct prompt-injection attacks, yet the strongest defensive filters frequently over-refuse benign queries and degrade user experience. Previous work on jailbreak & prompt injection detection such as, GradSafe, detects unsafe prompts with a single 'accept all' anchor token, but its threshold is brittle and it offers no deterministic guarantee
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