Science at Amazon enables new customer experiences and addresses existing customer challenges whenever there is limited or no existing prior art. Science complements the company’s engineering and product disciplines, and is critical to all Amazon businesses focused on delivering increased customer value. Below is an overview of our many research areas.
Cloud and systems
Developing new technologies that offer increased computing power, expanded database storage, faster content delivery, and other capabilities.
Helping devices see and understand our visual world.
Conversational AI / Natural-language processing
Building software and systems that help people communicate with computers naturally, as if communicating with family and friends.
Developing sophisticated approaches and systems to deliver the broadest selection of products and services at the lowest prices.
Information and knowledge management
Developing machine learning techniques to enrich product-related information from Amazon detail pages and the Internet at large.
Developing algorithms and statistical models that computer systems use to perform tasks without explicit instructions, relying on patterns and inference instead.
Operations research and optimization
Streamlining operations to deliver orders to you faster, more conveniently, and more economically.
Quantum computing has the potential to solve computational problems by harnessing the laws of quantum mechanics to build more powerful tools for processing information.
Delivering a more convenient and consistent customer experience through a variety of technologies, including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands.
Search and information retrieval
Developing advanced techniques to analyze behavioral patterns, lexical matches, and semantic matches to surface the most relevant recommendations in response to your queries.
Security, privacy, and abuse prevention
Creating a secure suite of hardware, software, and services with privacy, while giving you control over your information.
Taking a broad, science-based approach to reach net zero carbon by 2040.