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Advance the state of the art in customer-obsessed science.
Muthonia Ngatia
Amazon was really attractive to me because I can work in an important and growing field in emerging market segments. I can also stretch myself in a way that I wasn't being stretched in my last job.
Muthoni Ngatia, Amazon economist

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1,588 results found
  • US, WA, Seattle
    Job ID: 1645049
    (Updated 1 day ago)
    Amazon Performance Advertising sits at the intersection of e-commerce and advertising, developing new native advertising experiences that are a critical area of strategic focus for the company. Amazon Sponsored Brands is an always-on advertising product that amplifies brand content to shoppers researching on Amazon through prominent cost-per-click ads. As we move up the purchase funnel, and create more touch points for shoppers, Sponsored Brands plays a key role in the discoverability and reach of brand content. Amazon Sponsor Brands is looking for a scientist to lead innovation for our global advertising marketplace. At the heart of our advertising business are systems for optimizing the ad marketplace involving sourcing and targeting, experimentation infrastructure, AI methods for inference and control, as well as metrics-driven closed loop optimizations.Job Responsibilities:· Design, develop, and productionize end-to-end machine learning solutions.· Work closely with software engineers and data scientists on detailed requirements, technical designs and implementation of end-to-end solutions in production· Run regular A/B experiments, gather data, perform statistical analysis, and communicate the impact to senior management· Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving· Provide technical leadership, research new machine learning approaches to drive continued scientific innovation· Be a member of the Amazon-wide Machine Learning Community, participating in internal and external MeetUps, Hackathons and Conferences· Help attract, lead, and mentor technical talent.Impact and Career Growth:· You will invent new shopper and advertiser experiences, and accelerate the pace of Machine Learning and Optimization.· Influence customer facing shopping experiences to helping suppliers grow their retail business and the auction dynamics that leverage native advertising, this role will be powering the engine of one the fastest growing businesses at Amazon.· Define a long-term science vision for our ad marketplace, driven fundamentally from the needs of our customers, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This is a role that combines science leadership, organizational ability, technical strength, product focus and business understanding.Why you love this opportunity:Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.
  • US, WA, Seattle
    Job ID: 1644739
    (Updated 2 days ago)
    Are you passionate about big data and machine learning? Do you enjoy solving complex analytical problems, build predictive analytics models and develop insights and recommendations at web scale? Do you want to make an impact in Amazon’s multi-billion-dollar Affiliate marketing business? Amazon’s affiliate marketing program, Amazon Associates, spans a large number of websites and blogs worldwide that create compelling original content to help customers make informed purchase decisions for new products and programs (e.g., Prime, Amazon Video, etc.) on Amazon. We are looking for a strong Applied Scientist to work backwards from customers, create models and develop insights, deliver impact, and drive growth of the Associates Program worldwide.As as Applied Scientist in the Amazon Associates org, you will be working with business stakeholders, product/program managers, developers and executives to deeply understand customer problems and priorities. You will form hypotheses, analyze the corpus of associates and customer data using statistical methods, build predictive models, generate recommendations to address a range of problems across the associates program. These span developing insights on customer and associates engagement trends, building models to inform rates and bounties, defining segmentation for marketing, building customized guidance to optimize associates engagement with customers, developing risk models and reputation scores, etc. Your expertise will enable us to accelerate the grow of the associates business. You will be comfortable with big data systems, intimately familiar with advanced machine learning and statistical methods, and experienced in applying these to solve business problems. You will have a strong bias towards customer obsession and delivering results while dealing with ambiguity in fast-paced dynamic environments.Roles and Responsibilities· Work with business teams, product/program managers, engineers and leadership to identify and prioritize customer and business problems· Translate these problems into specific analytical questions and form hypotheses that can be answered with available data using statistical methods or identify additional data needed in the master datasets to fill any gaps· Perform hand-on data analyses and modeling with huge datasets to develop insights and recommendations to inform decisions across the program· Design and run A/B experiments to validate the hypotheses and evaluate the impact of your optimizations and communicate your results to various stakeholders· Collaborate with engineers and product managers to build scalable solutions and new capabilities
  • US, NY, New York
    Job ID: 1644486
    (Updated 2 days ago)
    Amazon is investing heavily in building a world-class Advertising business and the Media Planning Science team (MPSci) sits in one of the most strategic parts of this investment. We own science based products and Machine Learning algorithms that help advertisers set up the most efficient campaigns, as well as the APIs that expose our products to internal and external customers. Advertiser success is core to Amazon’s growth. Our recommendations are backed by state-of-the-art algorithms that help advertisers drive awareness, consideration, and purchase of their products by hundreds of millions of shoppers around the world. With a broad mandate to experiment and innovate, we are growing at an unprecedented pace and constantly opening up new opportunities. Our goal is to leverage data, science, and engineering to build products that recommend to advertisers the optimal set of campaign parameters that can help them reach their objectives.As a Data Science leader on this team, you and your team will be working with large retail and advertising datasets to unearth unique insights to back strategic recommendations for our customers. You will lead the development of statistical and machine learning models, working closely with software development engineers to implement these models at scale. You will share in the ownership of the technical vision and direction for advanced analytics and insight products. We are looking for a manager who can thrive in a startup environment, thinks big, can move fast, and wants to change the way customers insights to drive impact. If you excel at proposing and developing unique analytical insights and are passionate about creating the future, come join us as we work hard, have fun, and make history.In this role you will:· Build and develop a science team, providing mentorship and coaching to support career growth.· Facilitate innovation on behalf of our customers by developing and driving a long-term analytical strategy.· Identify opportunities to use Machine Learning techniques to predict advertising outcomes.· Partner with our engineering team to develop and scale successful POCs into production-ready models.· Define and use data that can assess the quality and scalability of solutions on an ongoing basis.· Act as a science domain expert in data science, machine learning, and statistics.Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.Team video https://youtu.be/zD_6Lzw8raE
  • US, WA, Seattle
    Job ID: 1644424
    (Updated 2 days ago)
    Are you inspired by building new technologies to benefit customers? Do you dream of being at the forefront of and system technology? Would you enjoy working in a fast paced, highly collaborative, start-up like environment? If you answered yes to any of these then you've got to check out the Amazon Scout team.We’ve been hard at work developing a new, fully-electric delivery system – Amazon Scout – designed to get packages to customers using delivery devices. These devices were created by Amazon, are the size of a small cooler, and roll along sidewalks at a walking pace. We developed Amazon Scout at our research and development lab in Seattle, ensuring the devices can safely and efficiently navigate around pets, pedestrians and anything else in their path.The Amazon Scout team shares a passion for innovation using advanced technologies, a love of solving complex challenges, and a desire to impact customers in a meaningful way. We're looking for individuals who like dealing with ambiguity, solving hard, large scale problems, and working in a startup like environment. To learn more about Amazon Scout, check out our Amazon Day One Blog post here: http://amazon.com/scoutAs part of the simulation team, you will be working on building a virtual world for development and testing of robot autonomy software. You will collaborate with leading experts in robotics, computer vision, autonomy and sensor fusion to simulate delivery at scale. You will be adding robot-centric features to our cloud-based virtual reality environment.
  • US, WA, Seattle
    Job ID: 1644148
    (Updated 3 days ago)
    Within Alexa Shopping, we are forming a new, insurgent team to better serve Alexa customers who are less engaged with Amazon stores. This is a large cohort of customers who want to use Alexa as their Shopping assistant and we want to meet the particular needs of these customers. The first job is to understand these customers better, how they shop in and out of Amazon stores, how they use Alexa and Alexa Shopping features, and what gaps remain between their needs and the features we have today.A day in the lifeYou will use data science to better understand how we can fulfill Alexa Shopping’s aspirations to be the anywhere shopping AI for with a focus on customers who are less engaged with Amazon. In the first months on the job, you will hire a new team and undertake a deep dive on this customer cohort using data on Amazon shopping behaviors, Alexa feature usage and primary research on their needs. This deep dive will lead to specific marketing program, feature and product ideas. You will influence the most senior leaders in the Alexa Shopping organization to steer marketing and feature roadmaps in order to better serve these customers. In the first year, you will write several PRFAQs for new feature and product ideas and you will advocate for them at the highest levels of the organization.About the hiring groupAt Alexa Shopping, we strive to enable shopping in everyday life through technology innovations in both voice and screen applications, from organizing shopping to covering in the moment shopping needs. We allow customers to create, add to, and collaborate on shopping lists that can be used in any store and to instantly order whatever they need, by simply interacting with their Smart Devices such as Echo or Fire TV. Our products range from package tracking to shopping lists and instant ordering, and with these capabilities we seek to make advertising more actionable and useful to customers. The business is both focused on generating value for shoppers as well as advertisers.Job responsibilities· Use data science to understand the shopping behaviors and needs of Alexa customers who are less engaged in Amazon stores· Hire and develop a nimble team of insurgents· Identify marketing and product gaps between our current feature portfolio and the needs of this customer cohort· Develop and experiment with product, feature and program ideas (e.g. write PRFAQs) and advocate for them at the highest levels of leadership in the organizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
  • GB, MLN, Edinburgh
    Job ID: 1643478
    (Updated 3 days ago)
    We’re looking for a Machine Learning Scientist in the Personalization team for our Edinburgh office. You will be responsible for developing and disseminating customer-facing personalized recommendation algorithms. This is a hands-on role with global impact working with a team of world-class engineers and scientists across the Edinburgh offices and wider organization.You will design deep learning algorithms that scale to very large quantities of data, and serve high-scale low-latency recommendations to all customers worldwide. You will embody scientific rigor, designing and executing experiments to demonstrate the technical efficacy and business value of your methods. You will work alongside more senior team members to delight customers by aiding in recommendations relevancy, and raise the profile of Amazon as a global leader in machine learning and personalization.Successful candidates will have strong technical ability, focus on customers by applying a customer-first approach, excellent teamwork and communication skills, and a motivation to achieve results in a fast-paced environment. Our position offers exceptional opportunities for every candidate to grow their technical and non-technical skills. If you are selected, you have the opportunity to make a difference to our business by designing and building state of the art machine learning systems on big data, leveraging Amazon’s vast computing resources (AWS), working on exciting and challenging projects, and delivering meaningful results to customers world-wide.Key responsibilities· Develop deep learning algorithms for high-scale recommendations problem· Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative analysis and business judgement.· Collaborate with software engineering teams to integrate successful experimental results into large-scale, highly complex Amazon production systems capable of handling 100,000s of transactions per second at low latency.· Report results in a manner which is both statistically rigorous and compellingly relevant, exemplifying good scientific practice in a business environment.
  • US, CA, Sunnyvale
    Job ID: 1642135
    (Updated 4 days ago)
    Amazon is looking for a passionate, talented, and inventive Machine Learning Scientist with a strong machine learning background to help build industry-leading Alexa Speech and Language technology. Our mission is to push the envelope in Deep Learning, Automatic Speech Recognition (ASR) and Natural Language Processing (NLP), in order to provide the best-possible experience for our customers.Our Machine Learning Scientists, work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art in spoken language. Your work will directly impact our customers in speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in spoken language understanding. Candidates can work in Seattle OR Sunnyvale.
  • CA, ON, Toronto
    Job ID: 1642080
    (Updated 4 days ago)
    We’re looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technologies in language processing.Job responsibilitiesAs an Applied Scientist with the Alexa Artificial Intelligence (AI) team, you will be responsible for developing novel algorithms that advance the state-of-the-art in language processing and entity resolution, driving model and algorithmic improvements, formulating evaluation methodologies and for influencing design and architecture choices. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to build novel products and services that make use of speech and language technology. You will work in a hybrid, fast-paced organization where scientists and engineers work together and drive improvements to production. You will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon.Amazon is committed to providing accommodations at all stages through recruitment and employment in accordance with applicable human rights and accommodation legislation. If contacted for an employment opportunity, please advise Human Resources if you require accommodation, including in order to apply for a position.
  • US, WA, Seattle
    Job ID: 1642018
    (Updated 4 days ago)
    Do you want to join Alexa Artificial Intelligence (AI) - the science team behind Amazon’s intelligence voice assistance system? Do you want to utilize cutting-edge deep-learning and machine learning algorithms to delight millions of Alexa users around the world?If your answers to these questions are “yes”, then come join us with the Alexa AI team, which is in charge of improving Alexa user satisfaction through real-time metrics monitoring and continuous closed-loop learning. The team owns the modules that reduce user perceived defects and frictions through utterance reformulation, contextual and personalized hypothesis ranking.With the Alexa AI team, you will be working alongside a team of experienced machine/deep learning scientists and engineers to create data driven machine learning models and solutions on tasks such as sequence-to-sequence query reformulation, graph feature embedding, personalized ranking, etc..Job responsibilitiesYou will be expected to:· Analyze, understand, and model user-behavior and the user-experience based on large scale data, to detect key factors causing satisfaction and dissatisfaction (SAT/DSAT).· Build and measure novel online & offline metrics for personal digital assistants and user scenarios, on diverse devices and endpoints· Create and innovate deep learning and/or machine learning based algorithms for utterance reformulation and contextual hypothesis ranking to reduce user dissatisfaction in various scenarios;· Perform model/data analysis and monitor user-experienced based metrics through online A/B testing;· Research and implement novel machine learning and deep learning algorithms and modelsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
  • US, WA, Seattle
    Job ID: 1642016
    (Updated 4 days ago)
    Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud?Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems?Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment?If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a talented scientist who is passionate to build advanced algorithmic systems that help manage safety of millions of transactions every day.Major responsibilities· Use statistical and machine learning techniques to create scalable risk management systems· Learning and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader risk trends· Design, development and evaluation of highly innovative models for risk management· Working closely with software engineering teams to drive real-time model implementations and new feature creations· Working closely with operations staff to optimize risk management operations,· Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation· Tracking general business activity and providing clear, compelling management reporting on a regular basis· Research and implement novel machine learning and statistical approachesPlease visit https://www.amazon.science for more informationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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