Careers

We're looking for an Applied Scientist to help us secure Amazon's most critical data. In this role, you'll work closely with internal security teams to design and build AR-powered systems that protect our customers' data. You will build on top of existing formal verification tools developed by AWS and develop new methods to apply those tools at scale. You will need to be innovative, entrepreneurial, and adaptable. We move fast, experiment, iterate and then scale quickly, thoughtfully balancing speed and quality. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities Deeply understand AR techniques for analyzing programs and other systems, and keep up with emerging ideas from the research community. Engage with our customers to develop understanding of their needs. Propose and develop solutions that leverage symbolic reasoning services and concepts from programming languages, theorem proving, formal verification and constraint solving. Implement these solutions as services and work with others to deploy them at scale across Payments and Healthcare. Author papers and present your work internally and externally. Train new teammates, mentor others, participate in recruiting and interviewing, and participate in our tactical and strategic planning. About the team Our small team of applied scientists works within a larger security group, supporting thousands of engineers who are developing Amazon's payments and healthcare services. Security is a rich area for automated reasoning. Most other approaches are quite ad-hoc and take a lot of human effort. AR can help us to reason deliberately and systematically, and the dream of provable security is incredibly compelling. We are working to make this happen at scale. We partner closely with our larger security group and with other automated reasoning teams in AWS that develop core reasoning services.

Search Thematic Ad Experience (STAX) team within Sponsored Products is looking for a leader to lead a team of talented applied scientists working on cutting-edge science to innovate on ad experiences for Amazon shoppers!. You will manage a team of scientists, engineers, and PMs to innovate new widgets on Amazon Search page to improve shopper experience using state-of-the-art NLP and computer vision models. You will be leading some industry first experiences that has the potential to revolutionize how shopping looks and feels like on Amazon, and e-commerce marketplaces in general. You will have the opportunity to design the vision on how ad experiences look on Amazon search page, and use the combination of advanced techniques and continuous experimentation to realize this vision. Your work will be core to Amazon’s advertising business. You will be a significant contributor in building the future of sponsored advertising, directly impacting the shopper experience for our hundreds of millions of shoppers worldwide, while delivering significant value for hundreds of thousands of advertisers across the purchase journey with ads on Amazon. Key job responsibilities * Be the technical leader in Machine Learning; lead efforts within the team, and collaborate and influence across the organization. * Be a critic, visionary, and execution leader. Invent and test new product ideas that are powered by science that addresses key product gaps or shopper needs. * Set, plan, and execute on a roadmap that strikes the optimal balance between short term delivery and long term exploration. You will influence what we invest in today and tomorrow. * Evangelize the team’s science innovation within the organization, company, and in key conferences (internal and external). * Be ruthless with prioritization. You will be managing a team which is highly sought after. But not all can be done. Have a deep understanding of the tradeoffs involved and be fierce in prioritizing. * Bring clarity, direction, and guidance to help teams navigate through unsolved problems with the goal to elevate the shopper experience. We work on ambiguous problems and the right approach is often unknown. You will bring your rich experience to help guide the team through these ambiguities, while working with product and engineering in crisply defining the science scope and opportunities. * Have strong product and business acumen to drive both shopper improvements and business outcomes. A day in the life * Lead a multidisciplinary team that embodies “customer obsessed science”: inventing brand new approaches to solve Amazon’s unique problems, and using those inventions in software that affects hundreds of millions of customers * Dive deep into our metrics, ongoing experiments to understand how and why they are benefitting our shoppers (or not) * Design, prototype and validate new widgets, techniques, and ideas. Take end-to-end ownership of moving from prototype to final implementation. * Be an advocate and expert for STAX science to leaders and stakeholders inside and outside advertising. About the team We are the Search thematic ads experience team within Sponsored products - a fast growing team of customer-obsessed engineers, technologists, product leaders, and scientists. We are focused on continuous exploration of contexts and creatives to drive value for both our customers and advertisers, through continuous innovation. We focus on new ads experiences globally to help shoppers make the most informed purchase decision while helping shortcut the time to discovery that shoppers are highly likely to engage with. We also harvest rich contextual and behavioral signals that are used to optimize our backend models to continually improve the shopper experience. We obsess about our customers and are continuously seeking opportunities to delight them.

Amazon is the 4th most popular site in the US. Our product search engine, one of the most heavily used services in the world, indexes billions of products and serves hundreds of millions of customers world-wide. We are working on a new initiative to transform our search engine into a shopping engine that assists customers with their shopping missions. We look at all aspects of search CX, query understanding, Ranking, Indexing and ask how we can make big step improvements by applying advanced Machine Learning (ML) and Deep Learning (DL) techniques. We’re seeking a thought leader to direct science initiatives for the Search Relevance and Ranking at Amazon. This person will also be a deep learning practitioner/thinker and guide the research in these three areas. They’ll also have the ability to drive cutting edge, product oriented research and should have a notable publication record. This intellectual thought leader will help enhance the science in addition to developing the thinking of our team. This leader will direct and shape the science philosophy, planning and strategy for the team, as we explore multi-modal, multi lingual search through the use of deep learning . We’re seeking an individual that can enhance the science thinking of our team: The org is made of 60+ applied scientists, (2 Principal scientists and 5 Senior ASMs). This person will lead and shape the science philosophy, planning and strategy for the team, as we push into Deep Learning to solve problems like cold start, discovery and personalization in the Search domain. Joining this team, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon [Earth's most customer-centric internet company]. We provide a highly customer-centric, team-oriented environment in our offices located in Palo Alto, California.

Our mission is to help every vendor drive the most significant impact selling on Amazon. Our team invent, test and launch some of the most innovative services, technology, processes for our global vendors. Our new AVS Professional Services (ProServe) team will go deep with our largest and most sophisticated vendor customers, combining elite client-service skills with cutting edge applied science techniques, backed up by Amazon’s 20+ years of experience in Japan. We start from the customer’s problem and work backwards to apply distinctive results that “only Amazon” can deliver. Amazon is looking for a talented and passionate Applied Science Manager to manage our growing team of Applied Scientists and Business Intelligence Engineers to build world class statistical and machine learning models to be delivered directly to our largest vendors, and working closely with the vendors' senior leaders. The Applied Science Manager will set the strategy for the services to invent, collaborating with the AVS business consultants team to determine customer needs and translating them to a science and development roadmap, and finally coordinating its execution through the team. In this position, you will be part of a larger team touching all areas of science-based development in the vendor domain, not limited to Japan-only products, but collaborating with worldwide science and business leaders. Our current projects touch on the areas of causal inference, reinforcement learning, representation learning, anomaly detection, NLP and forecasting. As the AVS ProServe Applied Science Manager, you will be empowered to expand your scope of influence, and use ProServe as an incubator for products that can be expanded to all Amazon vendors, worldwide. We place strong emphasis on talent growth. As the Applied Science Manager, you will be expected in actively growing future Amazon science leaders, and providing mentoring inside and outside of your team. Key job responsibilities The Applied Science Manager is accountable for: (1) Creating a vision, a strategy, and a roadmap tackling the most challenging business questions from our leading vendors, assess quantitatively their feasibility and entitlement, and scale their scope beyond the ProServe team. (2) Coordinate execution of the roadmap, through direct reports, consisting of scientists and business intelligence engineers. (3) Grow and manage a technical team, actively mentoring, developing, and promoting team members. (4) Work closely with other science managers, program/product managers, and business leadership worldwide to scope new areas of growth, creating new partnerships, and proposing new business initiatives. (5) Act as a technical supervisor, able to assess scientific direction, technical design documents, and steer development efforts to maximize project delivery.

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices (Kindles, Fire tablets, Fire TV, Alexa, mobile, Twitch, and more). We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, highly respected advertising group with a relentless focus on the customer, you’ve come to the right place. What does Publisher Services, the hiring team, do? The Publisher Services team within Amazon Advertising is building the next generation of products and services that will fuel the growth of Amazon’s advertising business. We own the customer facing facets of Amazon’s Supply Side Technologies, which allow publishers to monetize their on-demand, streaming, and static placements across Amazon’s ad network in a few clicks. Publishers interact directly with our platform, through our website and/or programmatic APIs and get enterprise-grade access to optimize billions of impression opportunities per day. What is the Publisher Services team looking for? We are looking to build out our Simulation and Experimentation team to drive innovation across our product. As a senior scientist, you will apply cutting edge designs and methodologies for complex use cases across Publisher Technologies to drive innovation. In addition, you will contribute to the end state vision for simulation and experimentation of Publisher Technologies at Amazon. This is a rare opportunity to kick-start a completely new user experience at Amazon. You will be a foundational member of the team that builds a world-class, green-field simulation and experimentation for the Amazon Supply-Side Technologies in Advertising. Key job responsibilities • Developing new statistical, causal, machine learning, and simulation techniques and develop solution prototypes to drive innovation • Working with technical and non-technical customers to design experiments, simulations, and communicate results • Collaborating with our dedicated software team to create production implementations for large-scale data analysis • Developing an understanding of key business metrics / KPIs and providing clear, compelling analysis that shapes the direction of our business • Presenting research results to our internal research community • Leading training and informational sessions on our science and capabilities • Your contributions will be seen and recognized broadly within Amazon, contributing to the Amazon research corpus and patent portfolio.

The Amazon Search team creates powerful, customer-focused search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search services go to work. We design, develop, and deploy high performance, fault-tolerant distributed search systems used by millions of Amazon customers every day. We are seeking a Principal Scientist with deep expertise in Search. Your responsibility will be to advance the state-of-the-art for search science that leads to world-class products that impact Amazon's customers. Key job responsibilities You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance). About the team This is a position on Core Ranking and Experimentation team in Palo Alto, CA. The team works on a variety of topics in search ranking and relevance, such as multi-objective optimization, personalization, and fast online experimentation. We work closely with teams in various parts of the stack to ensure that our science is translated to customer facing products.

At Amazon, a large portion of our business is driven by third-party Sellers who set their own prices. The Pricing team is seeking a Sr. Applied Scientist to use statistical and machine learning techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems, helping Marketplace Sellers offer Customers great prices. This role will be a key member of an Advanced Analytics team supporting Pricing related business challenges based in Seattle, WA. The Sr. Applied Scientist will work closely with other research scientists, machine learning experts, and economists to design and run experiments, research new algorithms, and find new ways to improve Seller Pricing to optimize the Customer experience. The Applied Scientist will partner with technology and product leaders to solve business and technology problems using scientific approaches to build new services that surprise and delight our customers. An Applied Scientist at Amazon applies scientific principles to support significant invention, develops code and are deeply involved in bringing their algorithms to production. They also work on cross-disciplinary efforts with other scientists within Amazon. The key strategic objectives for this role include: Understanding drivers, impacts, and key influences on Pricing dynamics. Optimizing Seller Pricing to improve the Customer experience. Drive actions at scale to provide low prices and increased selection for customers using scientifically-based methods and decision making. Helping to support production systems that take inputs from multiple models and make decisions in real time. Automating feedback loops for algorithms in production. Utilizing Amazon systems and tools to effectively work with terabytes of data. You can also learn more about Amazon science here - https://www.amazon.science/

Why this job is awesome? This is SUPER high-visibility work: Our mission is to provide consistent, accurate, and relevant delivery information to every single page on every Amazon-owned site. MILLIONS of customers will be impacted by your contributions: The changes we make directly impact the customer experience on every Amazon site. This is a great position for someone who likes to leverage Machine learning technologies to solve the real customer problems, and also wants to see and measure their direct impact on customers. We are a cross-functional team that owns the ENTIRE delivery experience for customers: From the business requirements to the technical systems that allow us to directly affect the on-site experience from a central service, business and technical team members are integrated so everyone is involved through the entire development process. You will have a chance to develop the state-of-art machine learning, including deep learning and reinforcement learning models, to build targeting, recommendation, and optimization services to impact millions of Amazon customers. Do you want to join an innovative team of scientists and engineers who use machine learning and statistical techniques to deliver the best delivery experience on every Amazon-owned site? Are you excited by the prospect of analyzing and modeling terabytes of data on the cloud and create state-of-art algorithms to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the DEX AI team. Major responsibilities: · Research and implement machine learning techniques to create scalable and effective models in Delivery Experience (DEX) systems · Solve business problems and identify business opportunities to provide the best delivery experience on all Amazon-owned sites. · Design and develop highly innovative machine learning and deep learning models for big data. · Build state-of-art ranking and recommendations models and apply to Amazon search engine. · Analyze and understand large amounts of Amazon’s historical business data to detect patterns, to analyze trends and to identify correlations and causalities · Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation

Are you passionate about working with Amazon-scale data, advanced analytics, and data science? Do you love bringing data together from diverse systems and sources and working on innovative advanced analytics problems for creating deep understanding of customer behavior and generating actionable business insights? Does the idea of working closely with a team of highly experience machine-learning scientists and engineers excite you? Minerva Analytics team is looking for an experience, self-driven data scientist to help us synthesize data into knowledge across a large number of businesses to help independent authors bring their creativity to customers, detect fraudulent and abusive behavior, and democratize content creation in an safe, efficient, and exciting way. Our team has mature areas and green-field opportunities. We offer scientific autonomy, value end-to-end ownership, and have a strong customer-focused culture. Come join us as we revolutionize the book industry and deliver an amazing experience to our authors and readers. Key job responsibilities As a Sr. Data Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with massive-scale data and providing analytic leadership to scientists, product managers, engineers using these data. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages like SQL, Excel, and others, to analyze and translate the data into meaningful insights. You will closely collaborate with business and operations teams, scientists, and engineers. You will have end-to-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making. Further, you will build data engineering and self-service reporting solutions that enable stakeholders to manage the business and make effective decisions, and will monitor/analyze existing metrics and partner with internal teams to identify process and system improvement opportunities. About the team Minerva is a cross-functional science, analytics, and ML org of highly experienced scientists, BI/data engineers, and software engineers with a critical business mission making revolutionary leaps forward using massive-scale data with advanced analytics and machine learning and helping democratize the publishing industry. We build science-based systems for marketing and content-discovery for indie authors, fraud/abuse, and content risk for our publishing businesses. We also use science to optimize manufacturing, fulfillment, and quality processes.

Interested in Machine Learning (ML) and Artificial Intelligence (AI)? Do you want to join the team that is building AI/ML features that will disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment? Our team is leading the AI features of Amazon Connect. We are a team of scientists and AI/ML engineers working on multiple AI/ML projects, using state-of-the-art science and engineering practices to solve hard problems for our customers in the space of contact center operations, management and optimization. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses can create their own cloud-based contact centers and begin taking calls in minutes. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. We are looking for a Senior Applied Scientist (Machine Learning) with a strong academic background and industry experience in the areas of stochastic modeling, queueing theory, anomaly detection and optimization.