Customer-obsessed science
Research areas
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November 6, 2025A new approach to reducing carbon emissions reveals previously hidden emission “hotspots” within value chains, helping organizations make more detailed and dynamic decisions about their future carbon footprints.
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Featured news
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2025We present MegaBeam-Mistral-7B1, a language model that supports 512K-token context length. Our work addresses practical limitations in long-context training, supporting real-world tasks such as compliance monitoring and verification. Evaluated on three long-context benchmarks, our 7B-parameter model demonstrates superior in-context learning performance on HELMET and robust retrieval and tracing capability
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2025Accurate mapping of queries to product categories is crucial for efficient retrieval and ranking of relevant products in e-commerce search. Conventionally, such query classification models rely on supervised learning using historical user interactions, but their effectiveness diminishes in cold-start scenarios, where new categories or products lack sufficient training data. This results in poor query-to-category
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2025Large Language Models (LLMs) enable natural language to SQL conversion, allowing users to query databases without SQL expertise. However, generating accurate, efficient queries is challenging due to ambiguous intent, domain knowledge requirements, and database constraints. Extensive reasoning improves SQL quality but increases computational costs and latency. We propose SQLGenie, a practical system for
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2025This paper presents an integrated robotic system designed for autonomous picking of targeted objects from cluttered and deformable shelves—a critical task in Amazon warehouse operations for processing customer orders. The system addresses common challenges in robotic picking including diverse object handling, densely packed storage, and dynamic inventories. However, shelf-picking introduces additional complexities
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2025This paper presents a compliant manipulation system capable of placing items onto densely packed shelves. The wide diversity of items and strict business requirements for high producing rates and low defect generation have prohibited warehouse robotics from performing this task. Our innovations in hardware, perception, decision-making, motion planning, and control have enabled this system to perform over
Collaborations
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