Customer-obsessed science
Research areas
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September 26, 20259 min readTo transform scientific domains, foundation models will require physical-constraint satisfaction, uncertainty quantification, and specialized forecasting techniques that overcome data scarcity while maintaining scientific rigor.
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September 2, 20253 min read
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August 21, 20257 min read
Featured news
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EMNLP 20232023Personalization of automatic speech recognition (ASR) models is a widely studied topic because of its many practical applications. Most recently, attention-based contextual biasing techniques are used to improve the recognition of rare words and/or domain-specific entities. However, due to performance constraints, the biasing is often limited to a few thousand entities, restricting real-world usability.
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EMNLP 20232023We propose InsightNet, a novel approach for the automated extraction of structured insights from customer reviews. Our end-to-end machine learning framework is designed to overcome the limitations of current solutions, including the absence of structure for identified topics, non-standard aspect names, and lack of abundant training data. The proposed solution builds a semi-supervised multi-level taxonomy
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ASRU 20232023We explore the ability of large language models (LLMs) to act as speech recognition post-processors that perform rescoring and error correction. Our first focus is on instruction prompting to let LLMs perform these task without fine-tuning, for which we evaluate different prompting schemes, both zeroand few-shot in-context learning, and a novel “task activation” prompting method that combines causal instructions
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ESREL 20232023Enabling a circular economy aims to reduce the amount of global waste generated from electrical and electronic equipment, mitigate the associated risk to the ecosystem and human health, and address concerns over limited material resources. Durability is a critical concern because keeping products in use for a longer time should reduce resource consumption and waste. Assessing the durability of products
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EMNLP 20232023Large language models (LLMs) have been widely used for several applications such as question answering, text classification and clustering. While the preliminary results across the aforementioned tasks looks promising, recent work (Qin et al., 2023; Wang et al., 2023a) has dived deep into LLMs' performing poorly for complex Named Entity Recognition (NER) tasks in comparison to fine-tuned pre-trained language
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