Alexa speech science developments at Interspeech 2022

Research from Alexa Speech covers a range of topics related to end-to-end neural speech recognition and fairness.

Interspeech, the world’s largest and most comprehensive conference on the science and technology of spoken-language processing, took place this week in Incheon, Korea, with Amazon as a platinum sponsor. Amazon Science asked three of Alexa AI’s leading scientists — in the fields of speech, spoken-language-understanding, and text-to-speech — to highlight some of Amazon’s contributions to the conference.

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In this installment, senior principal scientist Andreas Stolcke selects papers from Alexa AI’s speech science organization, focusing on two overarching themes in recent research on speech-enabled AI: end-to-end neural speech recognition and fairness.

End-to-end neural speech recognition

Traditionally, speech recognition systems have included components specialized for different aspects of linguistic knowledge: acoustic models to capture the correspondence between speech sounds and acoustic waveforms (phonetics), pronunciation models to map those sounds to words, and language models (LMs) to capture higher-order properties such as syntax, semantics, and dialogue context.

All these models are trained on separate data and combined using graph and search algorithms, to infer the most probable sequence of words corresponding to acoustic input. The latest versions of these systems employ neural networks for individual components, typically in the acoustic and language models, while still relying on non-neural methods for model integration; they are therefore known as “hybrid” automatic-speech-recognition (ASR) systems.

While the hybrid ASR approach is structured and modular, it also makes it hard to model the ways in which acoustic, phonetic, and word-level representations interact and to optimize the recognition system end to end. For these reasons, much recent research in ASR has focused on so-called end-to-end or all-neural recognition systems, which infer a sequence of words directly from acoustic inputs.

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End-to-end ASR systems use deep multilayered neural architectures that can be optimized end to end for recognition accuracy. While they do require large amounts of data and computation for training, once trained, they offer a simplified computational architecture for inference, as well as superior performance.

Alexa’s ASR employs end-to-end as its core algorithm, both in the cloud and on-device. Across the industry and in academic research, end-to-end architectures are still being improved to achieve better accuracy, to require less computation and/or latency, or to mitigate the lack of modularity that makes it challenging to inject external (e.g., domain-specific) knowledge at run time.

Alexa AI papers at Interspeech address several open problems in end-to-end ASR, and we summarize a few of those papers here.

In “ConvRNN-T: Convolutional augmented recurrent neural network transducers for streaming speech recognition”, Martin Radfar and coauthors propose a new variant of the popular recurrent-neural-network-transducer (RNN-T) end-to-neural architecture. One of their goals is to preserve the property of causal processing, meaning that the model output depends only on past and current (but not future) inputs, which enables streaming ASR. At the same time, they want to improve the model’s ability to capture long-term contextual information.

A high-level block diagram of ConvRNN-T.

To achieve both goals, they augment the vanilla RNN-T with two distinct convolutional (CNN) front ends: a standard one for encoding correlations localized in time and a novel “global CNN” encoder that is designed to capture long-term correlations by summarizing activations over the entire utterance up to the current time step (while processing utterances incrementally through time).

The authors show that the resulting ConvRNN-T gives superior accuracy compared to other proposed neural streaming ASR architectures, such as the basic RNN-T, Conformer, and ContextNet.

Another concern with end-to-end ASR models is computational efficiency, especially since the unified neural architecture makes these models very attractive for on-device deployment, where compute cycles and (for mobile devices) power are at a premium.

In their paper “Compute cost amortized Transformer for streaming ASR”, Yi Xie and colleagues exploit the intuitive observation that the amount of computation a model performs should vary as a function of the difficulty of the task; for instance, input in which noise or an accent causes ambiguity may require more computation than a clean input with a mainstream accent. (We may think of this as the ASR model “thinking harder” in places where the words are more difficult to discern.)

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The researchers achieve this with a very elegant method that leverages the integrated neural structure of the model. Their starting point is a Transformer-based ASR system, consisting of multiple stacked layers of multiheaded self-attention (MHA) and feed-forward neural blocks. In addition, they train “arbitrator” networks that look at the acoustic input (and, optionally, also at intermediate block outputs) to toggle individual components on or off.

Because these component blocks have “skip connections” that combine their outputs with the outputs of earlier layers, they are effectively optional for the overall computation to proceed. A block that is toggled off for a given input frame saves all the computation normally carried out by that block, producing a zero vector output. The following diagram shows the structure of both the elementary Transformer building block and the arbitrator that controls it:

Arbitrator:Transformer backbone.png
Illustration of the arbitrator and Transformer backbone of each block. The lightweight arbitrator toggles whether to evaluate subcomponents during the forward pass.

The arbitrator networks themselves are small enough that they do not contribute significant additional computation. What makes this scheme workable and effective, however, is that both the Transformer assemblies and the arbitrators that control them can be trained jointly, with dual goals: to perform accurate ASR and to minimize the overall amount of computation. The latter is achieved by adding a term to the training objective function that rewards reducing computation. Dialing a hyperparameter up or down selects the desired balance between accuracy and computation.

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The authors show that their method can achieve a 60% reduction in computation with only a minor (3%) increase in ASR error. Their cost-amortized Transformer proves much more effective than a benchmark method that constrains the model to attend only to sliding windows over the input, which yields only 13% savings and an error increase of almost three times as much.

Finally, in this short review of end-to-end neural ASR advances, we look at ways to recognize speech from more than one speaker, while keeping track of who said what (also known as speaker-attributed ASR).

This has traditionally been done with modular systems that perform ASR and, separately, perform speaker diarization, i.e., labeling stretches of audio according to who is speaking. However, here, too, neural models have recently brought advances and simplification, by integrating these two tasks in a single end-to-end neural model.

In their paper “Separator-transducer-segmenter: Streaming recognition and segmentation of multi-party speech”, Ilya Sklyar and colleagues not only integrate ASR and segmentation-by-speaker but do so while processing inputs incrementally. Streaming multispeaker ASR with low latency is a key technology to enable voice assistants to interact with customers in collaborative settings. Sklyar’s system does this with a generalization of the RNN-T architecture that keeps track of turn-taking between multiple speakers, up to two of whom can be active simultaneously. The researchers’ separator-transducer-segmenter model is depicted below:

Separator-transducer-segmenter. The tokens <sot> and <eot> represent the start of turn and end of turn. Model blocks with the same color have tied parameters, and transcripts in the color-matched boxes belong to the same speaker.

A key element that yields improvements over an earlier approach is the use of dedicated tokens to recognize both starts and ends of speaker turns, for what the authors call “start-pointing” and “end-pointing”. (End-pointing is a standard feature of many interactive ASR systems necessary to predict when a talker is done.) Beyond representing the turn-taking structure in this symbolic way, the model is also penalized during training for taking too long to output these markers, in order to improve the latency and temporal accuracy of the outputs.

Fairness in the performance of speech-enabled AI

The second theme we’d like to highlight, and one that is receiving increasing attention in speech and other areas of AI, is performance fairness: the desire to avert large differences in accuracy across different cohorts of users or on content associated with protected groups. As an example, concerns about this type of fairness gained prominence with demonstrations that certain computer vision algorithms performed poorly for certain skin tones, in part due to underrepresentation in the training data.

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There’s a similar concern about speech-based AI, with speech properties varying widely as a function of speaker background and environment. A balanced representation in training sets is hard to achieve, since the speakers using commercial products are largely self-selected, and speaker attributes are often unavailable for many reasons, privacy among them. This topic is also the subject of a special session at Interspeech, Inclusive and Fair Speech Technologies, which several Alexa AI scientists are involved in as co-organizers and presenters.

One of the special-session papers, “Reducing geographic disparities in automatic speech recognition via elastic weight consolidation”, by Viet Anh Trinh and colleagues, looks at how geographic location within the U.S. affects ASR accuracy and how models can be adapted to narrow the gap for the worst-performing regions. Here and elsewhere, a two-step approach is used: first, subsets of speakers with higher-than-average error rates are identified; then a mitigation step attempts to improve performance for those cohorts. Trinh et al.’s method identifies the cohorts by partitioning the speakers according to their geographic longitude and latitude, using a decision-tree-like algorithm that maximizes the word-error-rate (WER) differences between resulting regions:

Reducing geographical disparities.png
A map of 126 regions identified by the clustering tree. The color does not indicate a specific word error rate (WER), but regions with the same color do have the same WER.

Next, the regions are ranked by their average WERs; data from the highest-error regions is identified for performance improvement. To achieve that, the researchers use fine-tuning to optimize the model parameters for the targeted regions, while also employing a technique called elastic weight consolidation (EWC) to minimize performance degradation on the remaining regions.

This is important to prevent a phenomenon known as “catastrophic forgetting”, in which neural models degrade substantially on prior training data during fine-tuning. The idea is to quantify the influence that different dimensions of the parameter space have on the overall performance and then avoid large variations along those dimensions when adapting to a data subset. This approach decreases the WER mean, maximum, and variance across regions and even the overall WER (including the regions not fine-tuned on), beating out several baseline methods for model adaptation.

Pranav Dheram et al., in their paper “Toward fairness in speech recognition: Discovery and mitigation of performance disparities”, look at alternative methods for identifying underperforming speaker cohorts. One approach is to use human-defined geographic regions as given by postal (a.k.a. zip) codes, in combination with demographic information from U.S. census data, to partition U.S. geography.

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Zip codes are sorted into binary partitions by majority demographic attributes, so as to maximize WER discrepancies. The partition with higher WER is then targeted for mitigations, an approach similar to that adopted in the Trinh et al. paper. However, this approach is imprecise (since it lumps together speakers by zip code) and limited to available demographic data, so it generalizes poorly to other geographies.

Alternatively, Dheram et al. use speech characteristics learned by a neural speaker identification model to group speakers. These “speaker embedding vectors” are clustered, reflecting the intuition that speakers who sound similar will tend to have similar ASR difficulty.

Subsequently, these virtual speaker regions (not individual identities) can be ranked by difficulty and targeted for mitigation, without relying on human labeling, grouping, or self-identification of speakers or attributes. As shown in the table below, the automatic approach identifies a larger gap in ASR accuracy than the “geo-demographic” approach, while at the same time targeting a larger share of speakers for performance mitigation:

Cohort discoveryWER gap (%)Bottom-cohort share (%)







The final fairness-themed paper we highlight explores yet another approach to avoiding performance disparities, known as adversarial reweighting (ARW). Instead of relying on explicit partitioning of the input space, this approach assigns continuous weights to the training instances (as a function of input features), with the idea that harder examples get higher weights and thereby exert more influence on the performance optimization.

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Secondly, ARW more tightly interleaves, and iterates, the (now weighted) cohort identification and mitigation steps. Mathematically, this is formalized as a min-max optimization algorithm that alternates between maximizing the error by changing the sample weights (hence “adversarial”) and minimizing the weighted verification error by adjusting the target model parameters.

ARW was designed for group fairness in classification and regression tasks that take individual data points as inputs. “Adversarial reweighting for speaker verification fairness”, by Minho Jin et al., looks at how the concept can be applied to a classification task that depends on pairs of input samples, i.e., checking whether two speech samples come from the same speaker. Solving this problem could help make a voice-based assistant more reliable at personalization and other functions that require knowing who is speaking.

The authors look at several ways to adapt ARW to learning similarity among speaker embeddings. The method that ultimately worked best assigns each pair of input samples an adversarial weight that is the sum of individual sample weights (thereby reducing the dimensionality of the weight prediction). The individual sample weights are also informed by which region of the speaker embedding space a sample falls into (as determined by unsupervised k-means clustering, the same technique used in Dheram et al.’s automatic cohort-identification method).

Computing ARW weights.png
Computing adversarial-reweighting (ARW) weights.

I omit the details, but once the pairwise (PW) adversarial weights are formalized in this way, we can insert them into the loss function for metric learning, which is the basis of training a speaker verification model. Min-max optimization can then take turns training the adversary network that predicts the weights and optimizing the speaker embedding extractor that learns speaker similarity.

On a public speaker verification corpus, the resulting system reduced overall equal-error rate by 7.6%, while also reducing the gap between genders by 17%. It also reduced the error variability across different countries of origin, by nearly 10%. Note that, as in the case of the Trinh et al. ASR fairness paper, fairness mitigation improves both performance disparities and overall accuracy.

This concludes our thematic highlights of Alexa Speech Interspeech papers. Note that Interspeech covers much more than speech and speaker recognition. Please check out companion pieces that feature additional work, drawn from technical areas that are no less essential for a functioning speech-enabled AI assistant: natural-language understanding and speech synthesis.

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Amazon Advertising is looking for a Senior Applied Scientist to join its brand new initiative that powers Amazon’s contextual advertising product. Advertising at Amazon is a fast-growing multi-billion dollar business that spans across desktop, mobile and connected devices; encompasses ads on Amazon and a vast network of hundreds of thousands of third party publishers; and extends across US, EU and an increasing number of international geographies. We are looking for a dynamic, innovative and accomplished Senior Applied Scientist to work on machine learning and data science initiatives for contextual data processing and classification that power our contextual advertising solutions. Are you excited by the prospect of analyzing terabytes of data and leveraging state-of-the-art data science and machine learning techniques to solve real world problems? Do you like to own business problems/metrics of high ambiguity where yo get to define the path forward for success of a new initiative? As an applied scientist, you will invent ML and Artificial General Intelligence based solutions to power our contextual classification technology. As this is a new initiative, you will get an opportunity to act as a thought leader, work backwards from the customer needs, dive deep into data to understand the issues, conceptualize and build algorithms and collaborate with multiple cross-functional teams. Key job responsibilities * Design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both analysis and business judgment. * Collaborate with software engineering teams to integrate successful experiments into large-scale, highly complex Amazon production systems. * Promote the culture of experimentation and applied science at Amazon. * Demonstrated ability to meet deadlines while managing multiple projects. * Excellent communication and presentation skills working with multiple peer groups and different levels of management * Influence and continuously improve a sustainable team culture that exemplifies Amazon’s leadership principles. About the team The Supply Quality organization has the charter to solve optimization problems for ad-programs in Amazon and ensure high-quality ad-impressions. We develop advanced algorithms and infrastructure systems to optimize performance for our advertisers and publishers. We are focused on solving a wide variety of problems in computational advertising like Contextual data processing and classification, traffic quality prediction (robot and fraud detection), Security forensics and research, Viewability prediction, Brand Safety and experimentation. Our team includes experts in the areas of distributed computing, machine learning, statistics, optimization, text mining, information theory and big data systems. We are open to hiring candidates to work out of one of the following locations: London, GBR
ES, M, Madrid
At Amazon, we are committed to being the Earth’s most customer-centric company. The International Technology group (InTech) owns the enhancement and delivery of Amazon’s cutting-edge engineering to all the varied customers and cultures of the world. We do this through a combination of partnerships with other Amazon technical teams and our own innovative new projects. You will be joining the Tools and Machine learning (Tamale) team. As part of InTech, Tamale strives to solve complex catalog quality problems using challenging machine learning and data analysis solutions. You will be exposed to cutting edge big data and machine learning technologies, along to all Amazon catalog technology stack, and you'll be part of a key effort to improve our customers experience by tackling and preventing defects in items in Amazon's catalog. We are looking for a passionate, talented, and inventive Scientist with a strong machine learning background to help build industry-leading machine learning solutions. We strongly value your hard work and obsession to solve complex problems on behalf of Amazon customers. Key job responsibilities We look for applied scientists who possess a wide variety of skills. As the successful applicant for this role, you will with work closely with your business partners to identify opportunities for innovation. You will apply machine learning solutions to automate manual processes, to scale existing systems and to improve catalog data quality, to name just a few. You will work with business leaders, scientists, and product managers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable distributed services. You will be part of team of 5 scientists and 13 engineers working on solving data quality issues at scale. You will be able to influence the scientific roadmap of the team, setting the standards for scientific excellence. You will be working with state-of-the-art models, including image to text, LLMs and GenAI. Your work will improve the experience of millions of daily customers using Amazon in Europe and in other regions. You will have the chance to have great customer impact and continue growing in one of the most innovative companies in the world. You will learn a huge amount - and have a lot of fun - in the process! This position will be based in Madrid, Spain We are open to hiring candidates to work out of one of the following locations: Madrid, M, ESP