Digital justice
Credit: Pitiphothivichit / iStock

3 questions about the Amazon–National Science Foundation collaboration on fairness in AI

NSF deputy assistant director Erwin Gianchandani on the challenges addressed by funded projects.

A year ago, Amazon and the National Science Foundation announced a $20 million collaboration to fund academic research on fairness in AI over a three-year period. A month ago, NSF announced the first ten recipients of the program’s grants. Erwin Gianchandani, deputy assistant director for Computer and Information Science and Engineering at NSF, took some time to answer three questions about the program for amazon.science.

1. What is the challenge of fairness in AI?

Four things come to mind.

The first is trying to get to an understanding of what fairness really means. If you think about a mathematical definition of fairness, you could look at two different population types, and you could look at some statistical metric, such as success rate, when you run an algorithm or a classifier on each population. One notion of fairness is that you are trying to ensure that the metric is consistent across both of those population types.

There are other definitions of fairness, though. Philosophers have debated the different notions of fairness for ages. So at the heart of what we’re trying to do with this effort is to better understand what fairness means in the abstract sense so that we can understand how we can design our systems to build fairness into them.

Erwin Gianchandani
Erwin Gianchandani, deputy assistant director for Computer and Information Science and Engineering at NSF.

A second challenge that we’ve identified is who is responsible if you have an AI system that makes unfair decisions. This is where it’s important to think about accountability and how we empower the user of an AI system to have confidence in their ability to take what’s coming out of the AI system and make an informed decision.

You’re trying to provide the user with as much information as possible to minimize the likelihood of unfairness in the outcome — or at least provide an understanding of the types and levels of unfairness that may be inherent to the prediction from the AI system. In other words, this is about trying to present to the end user all of the data that the system used to derive a recommendation to give the user a certain degree of confidence about that recommendation.

A third challenge area that we like to think about is taking this issue of fairness and turning it on its head: how can I harness AI to improve fairness and equity in society? You can think about, for example, equitable distribution of scarce resources like food, of access to health-care, of interventions that might be able to prevent homelessness, and so on. How do we take the vast array of data that are out there and apply AI systems to those data to extract meaningful insights that can allow us to yield improvements in equity in society?

A fourth and final challenge is, how do we construct AI systems so that their benefits are available to everyone? For example, facial-recognition systems should work equally well for people of all races; currently, they do not. Similarly, speech and natural-language systems should work for users from different socioeconomic, ethnic, age, cultural, and geographic groups; that poses significant challenges for current techniques.

2. How do the funded projects address these challenges?

Let me walk through a few examples. Before I do, I want to emphasize that these are just that — examples — and I don’t mean to imply any kind of preference, either toward these funded projects or toward the topics that they are pursuing.

The first challenge is to develop a definition of fairness. One project that we’ve funded in this space is looking at developing a robust theory and methodology for trying to assess and ensure fairness in settings where fairness metrics are currently hard to pin down. You could either specify a particular metric for fairness for a task or domain, or you could look at a particular set of input-output combinations and try to associate fairness characteristics to those.

Take a particular use case, like whether someone has the finances to open a bank account. There might be a set of inputs into the algorithm — one’s monthly or weekly income, current level of debt, and so forth. For every input characteristic or output characteristic, can we define a range within which we feel confident in the accuracy, so that we can essentially try to bound the degree of fairness or unfairness that might exist in that algorithm?

The team of researchers in this case is looking at a particular use case — recidivism in the criminal justice system.

The second challenge is to understand how an AI system produces a given result. We’ve funded a project that is seeking to develop techniques to facilitate better understanding of the entire life cycle of deep neural networks — the preparation of the data, the identification of features, the objectives when it comes to optimization of the system — so that the steps that led to a given output, along with that output, are presented to the user to inform their decision making.

So it’s about really being able to engineer into the outputs a sense of what the system is doing each step of the way so that the human user can see the various decision points. In other words, this is about making it easier to decipher the inner workings of the AI system and, in the process, allowing the user to appreciate any biases.

The third and fourth challenges are somewhat related — harnessing AI to improve equity in society and designing AI systems such that their benefits are equitably available to everyone. One of the projects we’ve funded in this space is looking at racial disparities following cardiac surgery.

We’ve known for quite some time, for example, that certain ethnic groups have higher rates of heart disease than others and are also known to suffer higher rates of postoperative issues — issues that occur after surgical interventions for heart disease. But what we don’t have a sense of is how much of that disparity is due to biological factors, how much of it is due do socioeconomic factors, how much of it is due to the differences in care depending on where people go for treatment, and so on.

We’ve funded a project that is to trying to bring AI tools to a rich electronic-health-record data set to try to understand conceptually and practically the source points for the disparities that we see.

Again, these are just a few examples illustrating the broad research areas, and I expect future awards through this collaboration may be outside these specific topics.

3. What are the advantages of a public-private partnership in addressing these challenges?

We see a significant value proposition in bringing the public and private sectors together.

First, it’s valuable for our academic community to understand the kinds of challenges that industry is seeing. We often call such research “use-inspired”: we have an ability to look at concrete problems and use those to motivate the research questions themselves.

Beyond that, we all know that today’s AI revolution is grounded in large quantities of data that are readily available, along with compute resources to leverage those data sets. In general, access to both of these — for example, access to cloud computing resources — can be really valuable to our academic researchers.

Third, academic researchers benefit from companies’ experience with accelerating the transition of research results out of the laboratory environment and into practice.

Finally, another dimension that’s really important to us is training the next generation of researchers and practitioners. I think we all agree that we’re going to see a real need for competencies in data science, machine learning, and AI across all sectors of our economy. Providing our students who are studying fairness in AI with exposure to industry — to the problems that industry is facing — is a means to nurture the talent that our research ecosystem is going to need going forward. It would be great if some of the students funded on these joint projects benefit from this exposure when they graduate and go on to start their careers.

See a complete list of the projects funded through the new NSF-Amazon collaboration.

Research areas

Related content

US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Scientist to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Develop AI solutions for various Prime Video Search systems using Deep learning, GenAI, Reinforcement Learning, and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Prime Video Search Science team owns science solution to power search experience on various devices, from sourcing, relevance, ranking, to name a few. We work closely with the engineering teams to launch our solutions in production.
US, NY, New York
We are seeking an Applied Scientist to lead the development of evaluation frameworks and data collection protocols for robotic capabilities. In this role, you will focus on designing how we measure, stress-test, and improve robot behavior across a wide range of real-world tasks. Your work will play a critical role in shaping how policies are validated and how high-quality datasets are generated to accelerate system performance. You will operate at the intersection of robotics, machine learning, and human-in-the-loop systems, building the infrastructure and methodologies that connect teleoperation, evaluation, and learning. This includes developing evaluation policies, defining task structures, and contributing to operator-facing interfaces that enable scalable and reliable data collection. The ideal candidate is highly experimental, systems-oriented, and comfortable working across software, robotics, and data pipelines, with a strong focus on turning ambiguous capability goals into measurable and actionable evaluation systems. Key job responsibilities - Design and implement evaluation frameworks to measure robot capabilities across structured tasks, edge cases, and real-world scenarios - Develop task definitions, success criteria, and benchmarking methodologies that enable consistent and reproducible evaluation of policies - Create and refine data collection protocols that generate high-quality, task-relevant datasets aligned with model development needs - Build and iterate on teleoperation workflows and operator interfaces to support efficient, reliable, and scalable data collection - Analyze evaluation results and collected data to identify performance gaps, failure modes, and opportunities for targeted data collection - Collaborate with engineering teams to integrate evaluation tooling, logging systems, and data pipelines into the broader robotics stack - Stay current with advances in robotics, evaluation methodologies, and human-in-the-loop learning to continuously improve internal approaches - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers
IN, KA, Bangalore
Are you passionate about solving complex logistics challenges? Our Analytics team is at the forefront of enhancing delivery experiences through data-driven solutions and innovative technology. As a Research Scientist, you will join a team dedicated to optimizing our delivery network, ensuring reliable and efficient service to our customers. We are seeking an enthusiastic, customer-centric professional with strong analytical capabilities to drive impactful projects, implement advanced solutions, and develop scalable processes. In this role, you will have immediate ownership of business-critical challenges and the opportunity to make strategic, data-driven decisions that shape the future of our delivery operations. Your work will directly influence customer experience and operational excellence. The ideal candidate will possess both research science capabilities and program management skills, thriving in an environment that requires independent decision-making and comfort with ambiguity. This role offers the opportunity to make a significant impact on our advanced logistics network while working with pioneering technology and data science applications. Basic qualifications • 3+ years of building machine learning models for business application experience • Knowledge of programming languages such as C/C++, Python, Java or Perl • Experience programming in Java, C++, Python or related language • Experience with neural deep learning methods and machine learning Preferred qualifications: • PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field • 3+ years of extensive relevant research experience • Deep expertise in Machine Learning • Proficiency in programming • Core competency in mathematics and statistics • Track record of successful projects in algorithm design and product development • Publications at peer-reviewed conferences or journals • Strategic thinker with good execution skills • Exhibits excellent business judgment • Effective verbal and written communication skills • Experience working with real-world data sets and building scalable models from big data • Experience with modern modeling tools and frameworks such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow • Experience with large scale distributed systems
CN, 11, Beijing
北京职位 - 如果希望在北京工作,请投递本职位。 毕业时间:2026年10月 - 2027年9月之间毕业的应届毕业生 · 投递须知: 1 填写简历申请时,请把必填和非必填项都填写完整。提交简历之后就无法修改了哦! 2 学校的英文全称请准确填写。中英文对应表,请点击链接查看 https://docs.qq.com/sheet/DVmdaa1BCV0RBbnlR?tab=BB08J2 3 简历不限中英文。 如果您正在攻读计算机,AI,ML等相关专业的博士或硕士研究生,而且对应用科学家的工作感兴趣。如果您也喜爱深入研究棘手的技术问题并提出解决方案,用成功的产品显著地改善人们的生活。 那么,我们诚挚邀请您加入亚马逊的International Technology搜索团队改善Amazon的产品和服务。我们的目标是帮助亚马逊的客户找到他们所需的产品,并发现他们感兴趣的新产品。这会是一份收获满满的工作。您每天的工作都与全球数百万亚马逊客户的体验紧密相关。您将提出创新,基于TB级别的产品和流量数据设计模型。您将集成这些模型为客户提供服务,通过数据,建模和客户反馈来完成闭环。您对模型的选择需要能够平衡业务指标和响应时间的需求。 Key job responsibilities 基本要求 正在攻读计算机工程,计算机科学,AI,机器学习,运筹学,统计或相关领域的硕士或博士学位。 有AI,ML实验设计和统计分析的经验。 有使用代码和工具实现算法的经验。 至少能熟练地使用一种编程语言(例如Python,Java,C ++等)编码和解决问题。 加分项: 在顶级会议或者期刊上有论文发表。 技术视野好;能与技术团队成员深入讨论概念和算法,并对应用问题提出恰当的解决方案。 出色的批判性思维能力;能以口头和书面形式清楚地向团队沟通您的技术方案。
US, CA, Sunnyvale
We are looking for a Principal Applied Scientist to drive the research and development of real-time multimodal conversational AI. You will operate across two focus areas: advancing foundation models for speech and audio, and building the post-training systems (reward modeling, reinforcement learning) that shape natural, human-like conversational behavior. You will be the expert in your area while contributing across the full model lifecycle — from pre-training and architecture design through post-training alignment and real-time deployment. You will work at the frontier of what's possible in conversational AI, with the compute, data, and runway to pursue problems that few teams in the world have the resources to tackle. As a Principal Scientist, you will set the technical direction for your research area, influence the broader roadmap, and work closely with inference engineers to ensure your models are designed for real-time production deployment from inception. Key job responsibilities Foundation Model Scaling - Build and train large-scale multimodal foundation models for real-time speech and audio generation, from architecture design through production-scale training - Advance the scaling and efficiency of conversational modes, including the relationship between data, model size, and real time performance. - Design model architectures informed by hardware constraints and inference requirements, working with inference engineers to ensure models are servable from inception - Develop training methodologies for multimodal models that jointly process and generate speech, language, and audio in real-time streaming contexts Post-Training & Reinforcement Learning - Design and build reward models and reward functions for speech systems — capturing naturalness, fluency, conversational quality, and real-time responsiveness - Develop and apply reinforcement learning methods to shape conversational behavior — teaching models natural timing, responsiveness, and fluid interaction - Build the post-training pipeline from SFT through RL alignment, optimized for real-time multimodal outputs rather than text-only generation - Design evaluation frameworks that capture the quality dimensions unique to real-time conversation Real-Time Perception & Generation - Advance the team's capabilities in real-time perception - Work at the intersection of model architecture and production constraints to ensure multimodal capabilities function within hard real-time latency budgets
US, WA, Bellevue
The Amazon Fulfillment Technologies (AFT) Science team is looking for an exceptional Applied Scientist, with strong optimization and analytical skills, to develop production solutions for one of the most complex systems in the world: Amazon’s Fulfillment Network. At AFT Science, we design, build and deploy optimization, simulation, and machine learning solutions to power the production systems running at world wide Amazon Fulfillment Centers. We solve a wide range of problems that are encountered in the network, including labor planning and staffing, demand prioritization, pick assignment and scheduling, and flow process optimization. We are tasked to develop innovative, scalable, and reliable science-driven solutions that are beyond the published state of art in order to run frequently (ranging from every few minutes to every few hours per use case) and continuously in our large scale network. Key job responsibilities As an Applied Scientist, you will work with other scientists, software engineers, product managers, and operations leaders to develop scientific solutions and analytics using a variety of tools and observe direct impact to process efficiency and associate experience in the fulfillment network. Key responsibilities include: * Develop an understanding and domain knowledge of operational processes, system architecture and functions, and business requirements * Deep dive into data and code to identify opportunities for continuous improvement and/or disruptive new approach * Develop scalable mathematical models for production systems to derive optimal or near-optimal solutions for existing and new challenges * Create prototypes and simulations for agile experimentation of devised solutions * Advocate technical solutions to business stakeholders, engineering teams, and senior leadership * Partner with engineers to integrate prototypes into production systems * Design experiment to test new or incremental solutions launched in production and build metrics to track performance A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Amazon Fulfillment Technology (AFT) designs, develops and operates the end-to-end fulfillment technology solutions for all Amazon Fulfillment Centers (FC). We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. The AFT Science team has expertise in operations research, optimization, scheduling, planning, simulation, and machine learning. We also have domain expertise in the operational processes within the FCs and their defects. We prioritize advancements that support AFT tech teams and focus areas rather than specific fields of research or individual business partners. We influence each stage of innovation from inception to deployment which includes both developing novel solutions or improving existing approaches. Resulting production systems rely on a diverse set of technologies, our teams therefore invest in multiple specialties as the needs of each focus area evolves.
GB, London
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. PV observability team's mission is to deliver efficient, zero-touch observability solutions that combine log management, tracing, and AI-powered analytics, enabling teams to detect, diagnose, and resolve Prime Video issues at unprecedented speed. We are looking for an Applied Scientist for our London office experienced in generative AI and large models. This is a wide impact role working with development teams across the UK, India, and the US. You will develop and deploy customized models for PV builders needs at scale, and explore emerging techniques that help us make better decisions faster for agentic solutions. This is a hands-on role working with a high performing and high visibility multidisciplinary group of engineers and scientists in the London office, focused on improving the PV builders experience for Prime Video organization. You will have strong technical ability, excellent teamwork and communication skills, and a strong motivation to deliver customer value from your research. Our position offers opportunities to grow your technical and non-technical skills and make a global impact immediately. Key job responsibilities - Develop machine learning algorithms for high-scale recommendations problems - Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative analysis and business judgement - Collaborate with software engineers to integrate successful experimental results into Prime Video wide processes - Report and share results with the team and wider scientific community by authoring documents that are both statistically rigorous and compellingly relevant, exemplifying good scientific practice in a business environment A day in the life You will lead the design of machine learning models that scale to very large quantities of data across multiple dimensions. You will embody scientific rigor, designing and executing experiments to demonstrate the technical effectiveness and business value of your methods. You will work alongside other scientists and engineering teams to deliver your research into production systems. About the team Our team owns Prime Video observability features for development teams. We consume PBs of data daily which feed into multiple observability features focussed on reducing the customer impact time.
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
US, CA, Santa Clara
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Data Scientist III Job Location: Santa Clara, California Job Number: AMZ9976173 Position Responsibilities: Own the data science elements of various products to help with data-based decision making, product performance optimization, and product performance tracking. Work directly with product managers to help drive the design of the product. Work with Technical Product Managers to help drive the build planning. Translate business problems and products into data requirements and metrics. Initiate the design, development, and implementation of scientific analysis projects or deliverables. Own the analysis, modelling, system design, and development of data science solutions for products. Write documents and make presentations that explain model/analysis results to the business. Bridge the degree of uncertainty in both problem definition and data scientific solution approaches. Build consensus on data, metrics, and analysis to drive business and system strategy. 40 hours / week, 8:00am-5:00pm, Salary Range: $183,000/year to $247,600/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000
US, OR, Portland
AWS Science of Security is dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for security, privacy, and sovereignty. Key job responsibilities The successful candidate will: * Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation. * Own strategic problem solving, and take the lead on the design, implementation, and delivery for solutions that have a long-term quantifiable impact. *Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience. * Develop strategic plans to identify fundamentally new solutions for business problems. * Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.