Digital justice
Credit: Pitiphothivichit / iStock

3 questions about the Amazon–National Science Foundation collaboration on fairness in AI

NSF deputy assistant director Erwin Gianchandani on the challenges addressed by funded projects.

A year ago, Amazon and the National Science Foundation announced a $20 million collaboration to fund academic research on fairness in AI over a three-year period. A month ago, NSF announced the first ten recipients of the program’s grants. Erwin Gianchandani, deputy assistant director for Computer and Information Science and Engineering at NSF, took some time to answer three questions about the program for amazon.science.

1. What is the challenge of fairness in AI?

Four things come to mind.

The first is trying to get to an understanding of what fairness really means. If you think about a mathematical definition of fairness, you could look at two different population types, and you could look at some statistical metric, such as success rate, when you run an algorithm or a classifier on each population. One notion of fairness is that you are trying to ensure that the metric is consistent across both of those population types.

There are other definitions of fairness, though. Philosophers have debated the different notions of fairness for ages. So at the heart of what we’re trying to do with this effort is to better understand what fairness means in the abstract sense so that we can understand how we can design our systems to build fairness into them.

Erwin Gianchandani
Erwin Gianchandani, deputy assistant director for Computer and Information Science and Engineering at NSF.

A second challenge that we’ve identified is who is responsible if you have an AI system that makes unfair decisions. This is where it’s important to think about accountability and how we empower the user of an AI system to have confidence in their ability to take what’s coming out of the AI system and make an informed decision.

You’re trying to provide the user with as much information as possible to minimize the likelihood of unfairness in the outcome — or at least provide an understanding of the types and levels of unfairness that may be inherent to the prediction from the AI system. In other words, this is about trying to present to the end user all of the data that the system used to derive a recommendation to give the user a certain degree of confidence about that recommendation.

A third challenge area that we like to think about is taking this issue of fairness and turning it on its head: how can I harness AI to improve fairness and equity in society? You can think about, for example, equitable distribution of scarce resources like food, of access to health-care, of interventions that might be able to prevent homelessness, and so on. How do we take the vast array of data that are out there and apply AI systems to those data to extract meaningful insights that can allow us to yield improvements in equity in society?

A fourth and final challenge is, how do we construct AI systems so that their benefits are available to everyone? For example, facial-recognition systems should work equally well for people of all races; currently, they do not. Similarly, speech and natural-language systems should work for users from different socioeconomic, ethnic, age, cultural, and geographic groups; that poses significant challenges for current techniques.

2. How do the funded projects address these challenges?

Let me walk through a few examples. Before I do, I want to emphasize that these are just that — examples — and I don’t mean to imply any kind of preference, either toward these funded projects or toward the topics that they are pursuing.

The first challenge is to develop a definition of fairness. One project that we’ve funded in this space is looking at developing a robust theory and methodology for trying to assess and ensure fairness in settings where fairness metrics are currently hard to pin down. You could either specify a particular metric for fairness for a task or domain, or you could look at a particular set of input-output combinations and try to associate fairness characteristics to those.

Take a particular use case, like whether someone has the finances to open a bank account. There might be a set of inputs into the algorithm — one’s monthly or weekly income, current level of debt, and so forth. For every input characteristic or output characteristic, can we define a range within which we feel confident in the accuracy, so that we can essentially try to bound the degree of fairness or unfairness that might exist in that algorithm?

The team of researchers in this case is looking at a particular use case — recidivism in the criminal justice system.

The second challenge is to understand how an AI system produces a given result. We’ve funded a project that is seeking to develop techniques to facilitate better understanding of the entire life cycle of deep neural networks — the preparation of the data, the identification of features, the objectives when it comes to optimization of the system — so that the steps that led to a given output, along with that output, are presented to the user to inform their decision making.

So it’s about really being able to engineer into the outputs a sense of what the system is doing each step of the way so that the human user can see the various decision points. In other words, this is about making it easier to decipher the inner workings of the AI system and, in the process, allowing the user to appreciate any biases.

The third and fourth challenges are somewhat related — harnessing AI to improve equity in society and designing AI systems such that their benefits are equitably available to everyone. One of the projects we’ve funded in this space is looking at racial disparities following cardiac surgery.

We’ve known for quite some time, for example, that certain ethnic groups have higher rates of heart disease than others and are also known to suffer higher rates of postoperative issues — issues that occur after surgical interventions for heart disease. But what we don’t have a sense of is how much of that disparity is due to biological factors, how much of it is due do socioeconomic factors, how much of it is due to the differences in care depending on where people go for treatment, and so on.

We’ve funded a project that is to trying to bring AI tools to a rich electronic-health-record data set to try to understand conceptually and practically the source points for the disparities that we see.

Again, these are just a few examples illustrating the broad research areas, and I expect future awards through this collaboration may be outside these specific topics.

3. What are the advantages of a public-private partnership in addressing these challenges?

We see a significant value proposition in bringing the public and private sectors together.

First, it’s valuable for our academic community to understand the kinds of challenges that industry is seeing. We often call such research “use-inspired”: we have an ability to look at concrete problems and use those to motivate the research questions themselves.

Beyond that, we all know that today’s AI revolution is grounded in large quantities of data that are readily available, along with compute resources to leverage those data sets. In general, access to both of these — for example, access to cloud computing resources — can be really valuable to our academic researchers.

Third, academic researchers benefit from companies’ experience with accelerating the transition of research results out of the laboratory environment and into practice.

Finally, another dimension that’s really important to us is training the next generation of researchers and practitioners. I think we all agree that we’re going to see a real need for competencies in data science, machine learning, and AI across all sectors of our economy. Providing our students who are studying fairness in AI with exposure to industry — to the problems that industry is facing — is a means to nurture the talent that our research ecosystem is going to need going forward. It would be great if some of the students funded on these joint projects benefit from this exposure when they graduate and go on to start their careers.

See a complete list of the projects funded through the new NSF-Amazon collaboration.

Research areas

Related content

IN, KA, Bengaluru
Every product a customer returns is a moment where Amazon either recovers value or writes it off — and India's ReCommerce business is on a multi-million-dollar mission to recover more of it, more intelligently, at scale. Machine learning is the core lever: predicting whether a returned unit is sellable without a human touching it, detecting damage and fraud inside sealed packaging from images, routing each unit to its highest-value disposition, and pricing recovered inventory dynamically. India's returns network is large, fast-growing, and structurally different from other geographies — a rich, high-impact environment for an Applied Scientist to build models that move real financial and customer-experience metrics. We are hiring an Applied Scientist to build and adapt the ML that powers India ReCommerce. You will work at the intersection of two mandates: building India-first models for problems unique to our market, and adapting proven Worldwide models to India's data, catalog, and operational reality — recalibrating them where distribution, language, and process differ. You will own problems end-to-end, from framing and data through modeling, evaluation, and production deployment, partnering closely with engineering, product, and operations. Key job responsibilities Build ML models for automated returns grading — predicting the salability of returned units from structured and unstructured signals so units can be evaluated with zero or minimal human touch, improving speed, accuracy, and recovery value. Develop computer-vision models for defect detection, condition assessment, and anomaly/fraud identification (including inside sealed packaging), and for establishing chain-of-custody and damage attribution across the returns journey. Build disposition-prediction and routing models that direct each unit to its highest-value recovery path (resale, repair, liquidation, donation, recycle) as early as possible in the network. Develop pricing and recovery-optimization models for liquidation and resale, moving from flat rates toward dynamic, grade- and condition-aware pricing. Adapt Worldwide ML models to India — retraining, recalibrating, and re-evaluating for India's return distribution, catalog, languages, and operational constraints, and closing the gaps that prevent a direct lift-and-shift. Own the full model lifecycle — problem framing, data pipelines, feature engineering, training, offline/online evaluation, monitoring, and retraining — with rigorous attention to calibration, drift, and business-metric impact. Partner cross-functionally with engineering (to productionize), product (to frame problems and measure impact), and operations (to ground models in how the network actually runs), and use modern GenAI/LLM tooling to accelerate research and delivery. A day in the life You start by reviewing the performance of a grading model in production — checking calibration and drift against last week's returns, and confirming the recovery-value lift is holding. Mid-morning, you dig into a computer-vision problem: improving detection of a damage type that's driving write-offs, using images captured across the returns journey. In the afternoon you work with a Worldwide science team to bring one of their models to India — scoping what retraining and recalibration India's data requires — then pair with an engineer to move your latest model toward production behind a clean evaluation gate. You close by framing a new problem with a product partner: quantifying the opportunity, defining the label and success metric, and sketching the modeling approach. About the team India ReCommerce owns the systems and science that turn returned and unsellable inventory into recovered value and a better customer experience. You will join a team building an increasingly automated, ML-driven returns network — leveraging Worldwide platforms where they fit and building India-first capabilities where they don't. It is a high-ownership environment with a direct line from your models to measurable business and customer outcomes.
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
US, CA, San Francisco
Amazon is on a mission to redefine the future of automation — and we're looking for exceptional talent to help lead the way. We are building the next generation of advanced robotic systems that seamlessly blend cutting-edge AI, sophisticated control systems, and novel mechanical design to create adaptable, intelligent automation solutions capable of operating safely alongside humans in dynamic, real-world environments. At Amazon, we leverage the power of machine learning, artificial intelligence, and advanced robotics to solve some of the most complex operational challenges at a scale unlike anywhere else in the world. Our fleet of robots spans hundreds of facilities globally, working in sophisticated coordination to deliver on our promise of customer excellence — and we're just getting started. As a Scientist in Robot Navigation, you will be at the forefront of this transformation — architecting and delivering navigation systems that are intelligent, safe, and scalable. You will bring deep expertise in learning-based planning and control, a strong understanding of foundation models and their application to embodied agents, and as well as have in-depth understanding of control-theoretic approaches such as model predictive control (MPC)-based trajectory planning. You will develop navigation solutions that seamlessly blend data-driven intelligence with principled control-theoretic guarantees. Our vision is bold: to build navigation systems that allow robots to move fluidly and safely through dynamic environments — understanding context, anticipating change, and adapting in real time. You will lead research that bridges the gap between cutting-edge academic advances and production grade deployment, collaborating with world-class teams pushing the boundaries of robotic autonomy, manipulation, and human-robot interaction. Join us in building the next generation of intelligent navigation systems that will define the future of autonomous robotics at scale. Key job responsibilities - Design, develop, and deploy perception algorithms for robotics systems, including object detection, segmentation, tracking, depth estimation, and scene understanding - Lead research initiatives in computer vision, sensor fusion and 3D perception - Collaborate with cross-functional teams including robotics engineers, software engineers, and product managers to define and deliver perception capabilities - Drive end-to-end ownership of ML models — from data collection and labeling strategy to training, evaluation, and deployment - Mentor junior scientists and engineers; contribute to a culture of technical excellence - Define and track key metrics to measure perception system performance in real-world environments - Publish research findings in top-tier venues (CVPR, ICCV, ECCV, ICRA, NeurIPS, etc.) and contribute to patents A day in the life - Train ML models for deployment in simulation and real-world robots, identify and document their limitations post-deployment - Drive technical discussions within your team and with key stakeholders to develop innovative solutions to address identified limitations - Actively contribute to brainstorming sessions on adjacent topics, bringing fresh perspectives that help peers grow and succeed — and in doing so, build lasting trust across the team - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team Our team is a group is a diverse group of scientists and engineers passionate about building intelligent machines. We value curiosity, rigor, and a bias for action. We believe in learning from failure and iterating quickly toward solutions that matter.
IN, MH, Mumbai
Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information. About Amazon Prime Video “Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos
 The Amazon Prime Video team is shaping the future of digital video entertainment. We are seeking a Data Scientist to uncover key insights on how consumers watch videos on Amazon. The ideal candidate will be an expert in the areas of data science, machine learning and statistics, having hands-on experience with multiple improvement initiatives as well as balancing technical and business judgment to make the right decisions about technology, models and methodologies. As consumers increasingly consume digital video, we need to make agile decisions based on what content appeals to our customers. As a Data Scientist at Amazon Prime Video APAC and ANZ analytics team, you will have the opportunity to work on one of the world's largest consumer data sets, influence the long term evolution of our analytics capability and support the expansion of Amazon's digital video business. The Data Scientist will work closely with other research scientists, machine-learning experts, and economists to design and run experiments, research new algorithms, and find new ways to improve optimization across all our associate facing tools. 
 A successful candidate will be able to understand and manage key operational and technical concepts. They will have excellent project and communication skills, and motivation to achieve results in a fast-paced environment. Candidates should demonstrate a passion for working on behalf of customers, have a record of accomplishment of timely delivery of large-scale projects, and have the ability to influence multiple global teams. Autonomy, judgment, influence, and leadership skills are essential. This person will be responsible for ensuring we meet our key deliverables, on time with high quality, and communicating status to internal and external stakeholders. Key Responsibilities - Support the Content team on business reporting, ad hoc analysis, statistical inference and predictive modelling for all Prime Video APAC and ANZ. - Mine and analyze data pertaining to customers viewing experiences to identify critical business insight and make recommendations to optimize content selection. - Proactively develop new ML models using streaming, video, audio and textual data to understand and predict customer streaming behaviour - Translate analytic insights into concrete, actionable recommendations for business or product improvement. Develop and present these as papers to senior stakeholders. - Liaise with your peers in other prime video territories to develop solutions that greatly benefit our global customers - This role will be based in Mumbai, India
US, WA, Seattle
Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements that support Amazon's long-term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a Senior Research Scientist to join our growing Sustainability team to drive the science behind value chain decarbonization. This role will establish Amazon's scientific methodologies for sector- and cross-sectoral decarbonization mechanisms and establish benchmarks for automated validation and risk assessment. As a Senior Research Scientist, you will be responsible for independently leading assessments of environmental issues across the full spectrum of Amazon businesses and evaluating sustainability impacts across the value chain. You will independently develop quality frameworks and methodologies that enable Amazon to scale procurement of high-quality environmental interventions while maintaining scientific rigor and environmental integrity. Key job responsibilities - Develop quality assessment frameworks for complex environmental interventions, baseline-setting approaches, and measurement methodologies - Build quantitative benchmark and statistical models that enable scalable evaluation across heterogeneous data sources - Create attribution methodologies for supply chain interventions across Amazon's diverse footprint - Develop social and environmental safeguard criteria that integrate community impact assessments - Collaborate with cross-functional teams including procurement, sustainability operations, and business units to translate scientific methodologies into operational requirements - Work under the direction of senior business leaders while acting as lead Subject Matter Expert for value chain decarbonization science, including designing and leading research, data collection, modeling, documentation, interpretation, and validation About the team Diverse Experiences: Worldwide Sustainability values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
US, WA, Redmond
Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. We are looking for an experienced Data Scientist to help architect state-of-the-art test infrastructure and lead the development of data models and analysis tools to represent the ground truth about satellite test results in order to facilitate important business decisions. Our team is responsible for core infrastructure and tools that will serve as the backbone of automated satellite testing operations to enable rapid scaling of manufacturing processes. Key job responsibilities * Work with engineering, software and manufacturing teams to understand drivers, impacts, and key influences on satellite performance * Lead the design, build and implementation of production models and make decisions in real time for satellite test results * Drive actions at scale to optimize test methodology and drive increases to satellite reliability * Analysis and modeling of satellite telemetry from test results in lab and on-orbit * Develop models and data pipelines for satellite telemetry * Create and manage datasets for continued pre-training and supervised fine-tuning of LLMs * Develop scalable visualizations for analysis of satellite performance A day in the life As Amazon Leo Data Scientist you will own the architecture definition and development of data analysis tools to to aid engineering and production teams in deciding flight-worthiness of each Amazon Leo satellite and historical traceability tools to enable simplified discovery and interpretation of past test data. You will work with multiple engineering, software and manufacturing teams across ground and space systems, to specify requirements, define data collection, interpretation strategies, data pipelines and implement data analysis and reporting tools for Integrated Vehicle tests. Your focus will be in optimizing the analysis of test results to enable Amazon Leo production plans. About the team The Automated Vehicle Testing Team is a mix of scientists and software engineers responsible for data infrastructure, tools, and research that serve as the backbone of automated satellite testing operations to enable rapid scaling of manufacturing processes.
CN, 31, Shanghai
Worldwide Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 19+ overseas marketplaces and supporting local Sellers' success and growth on Amazon. Our vision is to be the first choice for all types of Chinese business to go globally. The Worldwide Global Selling Analytics, Intelligence, and Technology (WWGS-AIT) team serves as the research, automation, and insight arm of the International Seller Service data hub, enabling rapid delivery of growth insights through strategic investments in regional data foundations, self-service business intelligence solutions, and artificial intelligence tools. The WWGS-AIT team is positioned to establish AI-ready foundational capabilities across the WWGS organization while maintaining excellence in business insight generation, and self-service BI/AI application development. WWGS-AIT is looking for a Data Scientist to design and build seller-facing AI agents that turn our AI-ready data foundation into intelligent, conversational experiences for Amazon's global sellers. You will own the intelligence layer of these agents end-to-end, from modeling and retrieval to evaluation and launch, working alongside applied scientists, data engineers, and the Seller Assistant platform team to put trustworthy AI directly into sellers' hands. Key job responsibilities - Design, build, and iterate seller-facing AI agents (LLM-powered) that help Chinese sellers grow globally, reasoning over WWGS-AIT's AI-ready data foundation and knowledge base. - Develop the intelligence layer of agents: retrieval-augmented generation (RAG) over our knowledge management system, tool-use / function-calling orchestration, prompt engineering, and model fine-tuning or adaptation where needed. - Ground agent responses in standardized metrics and unified seller profiles to guarantee consistency and accuracy across agents; design and enforce guardrails that prevent hallucination and protect sensitive, compliance-restricted data. - Build rigorous evaluation frameworks (golden datasets, offline evaluation, and online experimentation) to measure and continuously improve agent quality, safety, and seller impact. - Develop seller-intelligence models (segmentation, entity resolution / One-ID, ranking and recommendation) that power personalized agent experiences. - Partner with WWGS Tech and the Seller Assistant platform team to productionize agents and tools (e.g., via MCP), defining the model and intelligence contract while engineering operates the runtime. - Collaborate with business, product, and cross-functional partners to translate seller pain points into agent capabilities and measurable business outcomes. - Stay current with advances in GenAI and agentic systems, and bring applied research into production.
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities As an Applied Scientist at Prime Video, you will have end-to-end ownership of the product, related research and experimentation, applying advanced machine learning techniques in computer vision (CV), Generative AI, multimedia understanding and so on. You’ll work on diverse projects that enhance Prime Video’s content localization, image/video understanding, and content personalization, driving impactful innovations for our global audience. Other responsibilities include: - Research and develop generative models for controllable synthesis across images, video, vector graphics, and multimedia - Innovate in advanced diffusion and flow-based methods (e.g., inverse flow matching, parameter efficient training, guided sampling, test-time adaptation) to improve efficiency, controllability, and scalability. - Advance visual grounding, depth and 3D estimation, segmentation, and matting for integration into pre-visualization, compositing, VFX, and post-production pipelines. - Design multimodal GenAI workflows including visual-language model tooling, structured prompt orchestration, agentic pipelines. A day in the life Prime Video is pioneering the use of Generative AI to empower the next generation of creatives. Our mission is to make world-class media creation accessible, scalable, and efficient. We are seeking an Applied Scientist to advance the state of the art in Generative AI and to deliver these innovations as production-ready systems at Amazon scale. Your work will give creators unprecedented freedom and control while driving new efficiencies across Prime Video’s global content and marketing pipelines. This is a newly formed team within Prime Video Science!
CA, BC, Vancouver
Would you like to work on developing AI systems models for one of the largest transactional distributed systems in the world? How about working with customers and peers from the entire range of Amazon's business and Science on complex real world problems, backed with high volume data ? Whether you're passionate about building highly scalable and reliable systems or a scientist who likes to solve business problems, Amazon Tax Platform Services is the place for you. We are responsible for the tax calculation platform, providing the core services that calculate taxes (sales tax and VAT) for all Amazon sales, physical and digital, globally. We seek to provide the correct tax amounts to the customer when placing their Amazon order, and ensure all records are stored safely to meet tax law requirements around the globe. Our challenges include staying on top of the complex and ever-changing global tax legislations as well as computing calculations correctly and quickly, thousands of times a second, and each one needs to be accurate. As an Applied scientist, you will provide machine learning leadership to the team that helps increase the accuracy of Tax classification based product information in Amazon catalogue making it the biggest and most challenging tax classification using Machine learning models globally. You will work with large language models, to build various machine learning models to predict accuracy of human's on specific tasks, reason with large volumes of systems and legislative changes to identify causal determinants, apply generative AI to model outcomes from sparse data. You will help us innovate different ways to enhance tax classification experience for our global customers. You will need to be entrepreneurial, work in a highly collaborative environment with SDEs, Product managers and businesses. We like to move fast, experiment, iterate and then scale quickly, thoughtfully balancing speed and quality.