How to make on-device speech recognition practical

Branching encoder networks make operation more efficient, while “neural diffing” reduces bandwidth requirements for model updates.

Historically, Alexa’s automatic-speech-recognition models, which convert speech to text, have run in the cloud. But in recent years, we’ve been working to move more of Alexa’s computational capacity to the edge of the network — to Alexa-enabled devices themselves.

The move to the edge promises faster response times, since data doesn’t have to travel to and from the cloud; lower consumption of Internet bandwidth, which is important in some applications; and availability on devices with inconsistent Internet connections, such as Alexa-enabled in-car sound systems.

At this year’s Interspeech, we and our colleagues presented two papers describing some of the innovations we’re introducing to make it practical to run Alexa at the edge.

In one paper, “Amortized neural networks for low-latency speech recognition”, we show how to reduce the computational cost of neural-network-based automatic speech recognition (ASR) by 45% with no loss in accuracy. Our method also has lower latencies than similar methods for reducing computation, meaning that it enables Alexa to respond more quickly to customer requests.

In the other paper, “Learning a neural diff for speech models”, we show how to dramatically reduce the bandwidth required to update neural models on the edge. Instead of transmitting a complete model, we transmit a set of updates for some select parameters. In our experiments, this reduced the size of the update by as much as 98% with negligible effect on model accuracy.

Amortized neural networks

Neural ASR models are usually encoder-decoder models. The input to the encoder is a sequence of short speech snippets called frames, which the encoder converts into a representation that’s useful for decoding. The decoder translates that representation into text.

Neural encoders can be massive, requiring millions of computations for each input. But much of a speech signal is uninformative, consisting of pauses between syllables or redundant sounds. Passing uninformative frames through a huge encoder is just wasted computation.

Our approach is to use multiple encoders, of differing complexity, and decide on the fly which should handle a given frame of speech. That decision is made by a small neural network called an arbitrator, which must process every input frame before it’s encoded. The arbitrator adds some computational overhead to the process, but the time savings from using a leaner encoder is more than enough to offset it.

Researchers have tried similar approaches in domains other than speech, but when they trained their models, they minimized the average complexity of the frame-encoding process. That leaves open the possibility that the last few frames of the signal may pass to the more complex encoder, causing delays (increasing latency).

amortized-loss-2.png
Both processing flows above (a and b) distribute the same number of frames to the fast and slow (F and S) encoders, respectively, resulting in the same average computational cost. But the top flow incurs a significantly higher latency.

In our paper, we propose a new loss function that adds a penalty (Lamr in the figure above) for routing frames to the fast encoder when we don’t have a significant audio backlog. Without the penalty term, our branched-encoder model reduces latency to 29 to 234 milliseconds, versus thousands of milliseconds for models with a single encoder. But adding the penalty term cuts latency even further, to the 2-to-9-millisecond range.

AmazonScience_AmnetDemo_V1.gif
The audio backlog is one of the factors that the arbitrator considers when deciding which encoder should receive a given frame of audio.

In our experiments, we used two encoders, one complex and one lean, although in principle, our approach could generalize to larger numbers of encoders.

We train the arbitrator and both encoders together, end to end. During training, the same input passes through both encoders, and based on the accuracy of the resulting speech transcription, the arbitrator learns a probability distribution, which describes how often it should route frames with certain characteristics to the slow or fast encoder.

Over multiple epochs — multiple passes through the training data — we turn up the “temperature” on the arbitrator, skewing the distribution it learns more dramatically. In the first epoch, the split for a certain type of frame might be 70%-30% toward one encoder or the other. After three or four epochs, however, all of the splits are more like 99.99%-0.01% — essentially binary classifications.

We used three baselines in our experiments, all of which were single-encoder models. One was the full-parameter model, and the other two were compressed versions of the same model. One of these was compressed through sparsification (pruning of nonessential network weights), the other through matrix factorization (decomposing the model’s weight matrix into two smaller matrices that are multiplied together). 

Against the baselines, we compared two versions of our model, which were compressed through the same two methods. We ran all the models on a single-threaded processor at 650 million FLOPs per second.

Our sparse model had the lowest latency —two milliseconds, compared to 3,410 to 6,154 milliseconds for the baselines — and our matrix factorization model required the fewest number of floating-point operations per frame — 23 million, versus 30 million to 43 million for the baselines. Our accuracy remained comparable, however — a word error rate of 8.6% to 8.7%, versus 8.5% to 8.7% for the baselines.

Neural diffs

The ASR models that power Alexa are constantly being updated. During the Olympics, for instance, we anticipated a large spike in requests that used words like “Ledecky” and “Kalisz” and updated our models accordingly.

With cloud-based ASR, when we’ve updated a model, we simply send copies of it to a handful of servers in a data center. But with edge ASR, we may ultimately need to send updates to millions of devices simultaneously. So one of our research goals is to minimize the bandwidth requirements for edge updates.

In our other Interspeech paper, we borrow an idea from software engineering — that of the diff, or a file that charts the differences between the previous version of a codebase and the current one.

Our idea was that, if we could develop the equivalent of a diff for neural networks, we could use it to update on-device ASR models, rather than having to transmit all the parameters of a complete network with every update.

We experimented with two different approaches to creating a diff, matrix sparsification and hashing. With matrix sparsification we begin with two matrices of the same size, one that represents the weights of the connections in the existing ASR model and one that’s all zeroes.

Then, when we retrain the ASR model on new data, we update, not the parameters of the old model, but the entries in the second matrix — the diff. The updated model is a linear combination of the original weights and the values in the diff.

sparse_mask_training_image_only.png
Over successive training epochs, we prune the entries of matrices with too many non-zeroes, gradually sparsifying the diff.

When training the diff, we use an iterative procedure that prunes matrices with too many non-zero entries. As we did when training the arbitrator in the branched-encoder network, we turn up the temperature over successive epochs to make the diff sparser and sparser.

Our other approach to creating diffs was to use a hash function, a function that maps a large number of mathematical objects to a much smaller number of storage locations, or “buckets”. Hash functions are designed to distribute objects evenly across buckets, regardless of the objects’ values.

With this approach, we hash the locations in the diff matrix to buckets, and then, during training, we update the values in the buckets, rather than the values in the matrices. Since each bucket corresponds to multiple locations in the diff matrix, this reduces the amount of data we need to transfer to update a model. 

Hashed diffing.jpg
With hash diffing, a small number of weights (in the hash buckets at bottom) are used across a matrix with a larger number of entries.
Credit: Glynis Condon

One of the advantages of our approach, relative to other approaches to compression, such as matrix factorization, is that with each update, our diffs can target a different set of model weights. By contrast, traditional compression methods will typically lock you into modifying the same set of high-importance weights with each update.

AmazonScience_CarModel_V1.gif
An advantage of our diffing approach is that we can target a different set of weights with each model update, which gives us more flexibility in adapting to a changing data landscape.

In our experiments, we investigated the effects of three to five consecutive model updates, using different diffs for each. Hash diffing sometimes worked better for the first few updates, but over repeated iterations, models updated through hash diffing diverged more from full-parameter models. With sparsification diffing, the word error rate of a model updated five times in a row was less than 1% away from that of the full-parameter model, with diffs whose size was set at 10% of the full model’s.

Related content

US, CA, Sunnyvale
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced industry leading devices like Fire tablets, Fire TV and Amazon Echo. As a Design Analysis Engineer, you will be responsible for bringing new product designs through to manufacturing. Structural engineering contributes unique, in-depth technical knowledge to solve complex engineering problems in concert with multi-disciplinary teams including Industrial Design, Hardware Engineering, and Operations. Key job responsibilities You will work closely with multi-disciplinary groups including Product Design, Industrial Design, Hardware Engineering, and Operations, to drive key aspects of engineering of consumer electronics products. In this role, you will: · Perform analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques · Develop, analyze and test thermal, acoustic and structural solutions; from concept design, feature development, product architecture, through system validation · Support creative developments through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques · Use simulation tools like Abaqus for analysis and design of products · Validate design modifications using simulation and actual prototypes · Use of programming languages like Python and Matlab for analytical/statistical analyses and automation · Establish noise thresholds for usability and compliance requirements · Determine and validate structural performance under use and test conditions · Have strong knowledge of various materials such as heat spreaders solutions to resolve thermal issues, damping materials for noise and vibration suppression · Use various data acquisition systems with thermocouples, accelerometers, strain gauges and IR cameras · Collaborate as part of the device team to iterate and optimize design parameters of enclosures and structural parts to establish and deliver project performance objectives · Design and execute tests using statistical tools to validate analytical models, identify risks and assess design margins · Create and present analytical and experimental results · Develop and apply design guidelines based on project results
CA, BC, Vancouver
Success in any organization begins with its people and having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success. WISE (Workforce Intelligence powered by Scientific Engineering) delivers the scientific and engineering foundation that powers Amazon's enterprise-wide workforce planning ecosystem. Addressing the critical need for precise workforce planning, WISE enables a closed-loop mechanism essential for ensuring Amazon has the right workforce composition, organizational structure, and geographical footprint to support long-term business needs with a sustainable cost structure. We are looking for a Sr. Applied Scientist to join our ML/AI team to work on Advanced Optimization and LLM solutions. You will partner with Software Engineers, Machine Learning Engineers, Data Engineers and other Scientists, TPMs, Product Managers and Senior Management to help create world-class solutions. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages to analyze and translate the data into meaningful insights. You will have end-to-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making. Further, you will build solutions leveraging advanced analytics that enable stakeholders to manage the business and make effective decisions, partner with internal teams to identify process and system improvement opportunities. As a tech expert, you will be an advocate for compelling user experiences and will demonstrate the value of automation and data-driven planning tools in the People Experience and Technology space. Key job responsibilities * Engineering execution - drive crisp and timely execution of milestones, consider and advise on key design and technology trade-offs with engineering teams * Priority management - manage diverse requests and dependencies from teams * Process improvements – define, implement and continuously improve delivery and operational efficiency * Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations * Operational Excellence – monitor metrics and program health, anticipate and clear blockers, manage escalations To be successful on this journey, you love having high standards for yourself and everyone you work with, and always look for opportunities to make our services better.
US, NY, New York
We are seeking an Research Scientist to lead the development of evaluation frameworks and data collection protocols for robotic capabilities. In this role, you will focus on designing how we measure, stress-test, and improve robot behavior across a wide range of real-world tasks. Your work will play a critical role in shaping how policies are validated and how high-quality datasets are generated to accelerate system performance. You will operate at the intersection of robotics, machine learning, and human-in-the-loop systems, building the infrastructure and methodologies that connect teleoperation, evaluation, and learning. This includes developing evaluation policies, defining task structures, and contributing to operator-facing interfaces that enable scalable and reliable data collection. The ideal candidate is highly experimental, systems-oriented, and comfortable working across software, robotics, and data pipelines, with a strong focus on turning ambiguous capability goals into measurable and actionable evaluation systems. Key job responsibilities - Design and implement evaluation frameworks to measure robot capabilities across structured tasks, edge cases, and real-world scenarios - Develop task definitions, success criteria, and benchmarking methodologies that enable consistent and reproducible evaluation of policies - Create and refine data collection protocols that generate high-quality, task-relevant datasets aligned with model development needs - Build and iterate on teleoperation workflows and operator interfaces to support efficient, reliable, and scalable data collection - Analyze evaluation results and collected data to identify performance gaps, failure modes, and opportunities for targeted data collection - Collaborate with engineering teams to integrate evaluation tooling, logging systems, and data pipelines into the broader robotics stack - Stay current with advances in robotics, evaluation methodologies, and human-in-the-loop learning to continuously improve internal approaches - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Science Manager to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will lead a strong science team and work closely with other science and engineering leaders, product and business partners together to build the best personalized customer experience for Prime Video. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Lead to develop AI solutions for various Prime Video recommendation and personalization systems using Deep learning, GenAI, Reinforcement Learning, recommendation system and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Hire and grow a science team working in this exciting video personalization domain. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various devices. We work closely with the engineering teams to launch our solutions in production.
US, WA, Seattle
Interested in modeling and understanding customer behavior through machine learning, artificial intelligence, and data mining over TB scale data with huge business impact on millions of customers? Join our team of Scientists developing models to model customer behavior and optimize the customer experience with Amazon Prime. This includes understanding who our customers are, long-term value of the Prime membership program, and creating the right personalized framework for content and subscription optimization. As an AI/ML expert, you will partner directly with product owners to intake, build, and directly apply your modeling solutions. There are numerous scientific and technical challenges you will get to tackle in this role, such as optimizing/fine-tuning GenAI/LLM solutions for Prime personalization, building GenAI foundation models, global scalability of models, combinatorial optimization, cold start problem, accelerated experimentation, short/long term goals modeling, and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from GenAI/LLMs, supervised/semi-supervised learning, deep learning, transformer architectures, using outcomes from causal Econometric modeling, and Reinforcement learning. As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of. You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Sagemaker, DynamoDB, S3, ClaudeCode), various AI/ML algorithms and techniques (Deep Learning, GenAI/LLMs, transformers, supervised/unsupervised/semi-supervised/reinforcement learning), and statistical modeling techniques. - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems. Key job responsibilities - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.
US, WA, Bellevue
Build the scientific intelligence layer powering Amazon’s satellite manufacturing system. As an Applied Scientist, you will develop machine learning models that transform fragmented manufacturing, test, quality, and operational data into actionable intelligence that improves how satellites are built. You will tackle ambiguous, high-impact problems where data is incomplete, noisy, and distributed, and where model outputs influence real-world manufacturing decisions. Your work will power AI-enabled workflows such as non-conformance disposition, root-cause analysis, and predictive test optimization - reducing defects, accelerating production, and helping create more intelligent, data-driven manufacturing systems. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Translate ambiguous manufacturing and operational problems into well-defined scientific problems, modeling approaches, and evaluation criteria - Design, train, and deploy machine learning models, including LLM-based systems, retrieval models, and task-specific models - Develop and evaluate models using large-scale, noisy, heterogeneous datasets with incomplete, delayed, or imperfect ground truth - Apply state-of-the-art techniques in areas such as anomaly detection, root-cause inference, multimodal learning, information retrieval, and generative AI, adapting or extending them to meet project requirements - Design experiments and evaluation frameworks that capture real-world failure modes, distribution shift, and decision risk - Make principled tradeoffs among model complexity, data quality, accuracy, latency, cost, and maintainability - Build production-quality scientific components with appropriate testing, documentation, monitoring, and operational mechanisms - Work with Manufacturing, Quality, Test, and engineering partners to understand customer needs and translate them into effective scientific solutions - Analyze model and system performance, identify gaps and root causes, and iteratively improve deployed solutions - Clearly document scientific approaches, experimental results, design decisions, and lessons learned so that others can understand and reproduce the work - Contribute to technical discussions, mentor less experienced teammates, and help advance scientific and engineering best practices within the team A day in the life You may start by partnering with Quality and Manufacturing teams to define a training dataset for a root-cause prediction model, including how historical cases should be labeled and evaluated. You then design experiments and train models, comparing approaches across architectures, features, and data slices. Later, you analyze benchmark results to identify failure modes, data-quality issues, and generalization gaps, and refine the evaluation set to better represent real-world cases. You work with engineers to integrate the model into a production workflow, adding testing, monitoring, and feedback mechanisms. Throughout the day, you balance scientific rigor with practical constraints such as data availability, latency, reliability, and operational cost. About the team Leo Satellite Build Systems is the centralized AI team within Leo Production Operations. We build shared capabilities for AI across Production Operations, including governed data assets, machine learning models, retrieval systems, evaluation frameworks, and knowledge services. We work on real-world systems where scientific decisions can influence physical outcomes. We value rigorous experimentation, strong data foundations, clear documentation, and production-ready engineering. Our team is helping enable AI-native manufacturing by turning fragmented operational knowledge and data into reliable intelligence that improves production outcomes.
CN, 44, Shenzhen
You will be working with a unique and gifted team developing exciting products for consumers. The team is a multidisciplinary group of engineers and scientists engaged in a fast paced mission to deliver new products. The team faces a challenging task of balancing cost, schedule, and performance requirements. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness. Your deliverables will include development of thermal solutions, concept design, feature development, product architecture and system validation through to manufacturing release. You will support creative developments through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques. Key job responsibilities * Evaluate and optimize thermal solution requirements of consumer electronic products * Use simulation tools like Star-CCM+ or FloTherm XT/EFD for analysis and design of products * Validate design modifications for thermal concerns using simulation and actual prototypes * Establish temperature thresholds for user comfort level and component level considering reliability requirements * Have intimate knowledge of various materials and heat spreaders solutions to resolve thermal issues * Use of programming languages like Python and Matlab for analytical/statistical analyses and automation * Collaborate as part of device team to iterate and optimize design parameters of enclosures and structural parts to establish and deliver project performance objectives * Design and execute of tests using statistical tools to validate analytical models, identify risks and assess design margins * Create and present analytical and experimental results * Develop and apply design guidelines based on project learnings
IN, KA, Bengaluru
Amazon Ads delivers advertising experiences across Amazon's owned-and-operated properties and third-party networks, reaching hundreds of millions of customers worldwide. Within Amazon Ads, Advertising Trust is the science-first organization responsible for ensuring every ad shown to customers meets Amazon's content policies — at massive scale, across all ad formats and global marketplaces. The Ads Trust Science team builds the ML systems that automate content moderation decisions: multimodal classification, retrieval-based labeling, LLM reasoning, and agentic self-improvement architectures. This requires inventing new approaches at the intersection of computer vision, NLP, information retrieval, and generative AI. We are seeking an Applied Science Manager to lead a team of applied scientists building next-generation content moderation intelligence. You will own the science roadmap for one of the highest-impact automation programs in Amazon Advertising, defining how multimodal content understanding, retrieval-first classification, and LLM-based reasoning combine into a production system that serves global advertising at scale. Key job responsibilities * Lead a team of applied scientists working across multimodal ML (vision-language models, video understanding), large-scale retrieval systems (embedding-based similarity and deduplication), and generative AI (LLM-based policy reasoning, knowledge distillation, agentic architectures, reinforcement learning). * Define the science strategy for ads trust. * Own end-to-end delivery of ML solutions: problem formulation, offline experimentation, online A/B testing, and production deployment. Your models directly move automation and defect metrics reported to senior leadership. * Build and grow scientists — hire, mentor, and develop team members. Raise the science bar through structured review processes and a publication culture within Amazon. * Partner with engineering, product, and operations teams to translate science investments into measurable automation improvements. Influence roadmaps across dependent teams. * Communicate science strategy and results to senior leadership through narratives, technical deep-dives, and roadmap documents.
IN, KA, Bengaluru
We are embarking on a multi-year journey to improve the shopping experience for customers globally. Amazon Search team creates customer-focused search solutions and technologies that make shopping delightful and effortless for our customers. Our goal is to understand what customers are looking for in whatever language happens to be their choice at the moment and help them find what they need in Amazon's vast catalog of billions of products — starting from the very first keystroke. As Amazon expands to new interfaces, we are faced with the unique challenge of maintaining the bar on Search Results Quality and Search Autocomplete. We are looking for a Applied Scientist II to work on improving search on Amazon using NLP, ML, and DL technology. As an Applied Scientist, you will lead our efforts in query understanding, semantic matching, and ranking. You will build systems that anticipate search query intent and surface the right results. As part of this role, you will develop high precision, high recall, and low latency solutions for search. Your solutions should work for all languages that Amazon supports and will be used in all Amazon locales world-wide. You will develop scalable science and engineering solutions that work successfully in production. Key job responsibilities As an Applied Scientist on the team, you will lead science innovation to improve the customer search experience through higher-quality search results. You will: - Develop and deploy ML models to produce relevant search results. - Design and train semantic matching models (bi-encoders, cross-encoders, and distillation from large foundation models) for ranking and relevance. - Develop reinforcement learning and reward-modeling approaches to continuously improve search results quality. - Train multi-objective ranking and scoring systems that balance suggestion diversity, specificity, and relevance. - Design and implement scalable model architectures optimized for strict latency constraints, including knowledge distillation, quantization, and efficient inference strategies for production deployment. - Lead end-to-end science projects from problem formulation through production launch, collaborating closely with engineers and scientists within and outside the team to deliver customer-facing impact.
IN, KA, Bengaluru
We are embarking on a multi-year journey to improve the shopping experience for customers globally. Amazon Search team creates customer-focused search solutions and technologies that make shopping delightful and effortless for our customers. Our goal is to understand what customers are looking for in whatever language happens to be their choice at the moment and help them find what they need in Amazon's vast catalog of billions of products — starting from the very first keystroke. As Amazon expands to new interfaces, we are faced with the unique challenge of maintaining the bar on Search Results Quality and Search Autocomplete. We are looking for a Applied Scientist II to work on improving search on Amazon using NLP, ML, and DL technology. As an Applied Scientist, you will lead our efforts in query understanding, semantic matching, and ranking. You will build systems that anticipate search query intent and surface the right results. As part of this role, you will develop high precision, high recall, and low latency solutions for search. Your solutions should work for all languages that Amazon supports and will be used in all Amazon locales world-wide. You will develop scalable science and engineering solutions that work successfully in production. Key job responsibilities As an Applied Scientist on the team, you will lead science innovation to improve the customer search experience through higher-quality search results. You will: - Develop and deploy ML models to produce relevant search results. - Design and train semantic matching models (bi-encoders, cross-encoders, and distillation from large foundation models) for ranking and relevance. - Develop reinforcement learning and reward-modeling approaches to continuously improve search results quality. - Train multi-objective ranking and scoring systems that balance suggestion diversity, specificity, and relevance. - Design and implement scalable model architectures optimized for strict latency constraints, including knowledge distillation, quantization, and efficient inference strategies for production deployment. - Lead end-to-end science projects from problem formulation through production launch, collaborating closely with engineers and scientists within and outside the team to deliver customer-facing impact.