Customer-obsessed science


Research areas
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July 29, 2025New cost-to-serve-software metric that accounts for the full software development lifecycle helps determine which software development innovations provide quantifiable value.
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2024Contrastive decoding (CD) (Li et al., 2023) improves the next-token distribution of a large expert language model (LM) using a small amateur LM. Although CD is applied to various LMs and domains to enhance open-ended text generation, it is still unclear why CD often works well, when it could fail, and how we can make it better. To deepen our understanding of CD, we first theoretically prove that CD could
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PLOS ONE2024This study aims to demonstrate that demographics combined with biometrics can be used to predict obesity related chronic disease risk and produce a health risk score that outperforms body mass index (BMI)—the most commonly used biomarker for obesity. We propose training an ensemble of small neural networks to fuse demographics and biometrics inputs. The categorical outputs of the networks are then turned
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2024Knowledge graph–grounded dialog generation requires retrieving a dialog-relevant subgraph from the given knowledge base graph and integrating it with the dialog history. Previous works typically represent the graph using an external encoder, such as graph neural networks, and retrieve relevant triplets based on the similarity between single-vector representations of triplets and the dialog history. However
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2024The difficulty of anonymizing text data hinders the development and deployment of NLP in high-stakes domains that involve private data, such as healthcare and social services. Poorly anonymized sensitive data cannot be easily shared with annotators or external researchers, nor can it be used to train public models. In this work, we explore the feasibility of using synthetic data generated from differentially
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2024It is often desirable to distill the capabilities of large language models (LLMs) into smaller student models due to compute and memory constraints. One way to do this for classification tasks is via dataset synthesis, which can be accomplished by generating examples of each label from the LLM. Prior approaches to synthesis use few-shot prompting, which relies on the LLM’s parametric knowledge to generate
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