Customer-obsessed science
Research areas
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November 20, 20254 min readA new evaluation pipeline called FiSCo uncovers hidden biases and offers an assessment framework that evolves alongside language models.
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October 20, 20254 min read
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October 14, 20257 min read
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October 2, 20253 min read
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Featured news
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EACL 20232023Opinion summarization provides an important solution for summarizing opinions expressed among a large number of reviews. However, generating aspect-specific and general summaries is challenging due to the lack of annotated data. In this work, we propose two simple yet effective unsupervised approaches to generate both aspect-specific and general opinion summaries by training on synthetic datasets constructed
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The Web Conference 20232023Products contribute to carbon emissions in each phase of their life cycle, from manufacturing to disposal. Estimating the embodied carbon in products is a key step towards understanding their impact, and undertaking mitigation actions. Precise carbon attribution is challenging at scale, requiring both domain expertise and granular supply chain data. As a first-order approximation, standard reports use Economic
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The Web Conference 20232023Transparency and accountability have become major concerns for black-box machine learning (ML) models. Proper explanations for the model behavior increase model transparency and help researchers develop more accountable models. Graph neural networks (GNN) have recently shown superior performance in many graph ML problems than traditional methods, and explaining them has attracted increased interest. However
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EACL 20232023Response generation is one of the critical components in task-oriented dialog systems. Existing studies have shown that large pre-trained language models can be adapted to this task. The typical paradigm of adapting such extremely large language models would be by fine-tuning on the downstream tasks which is not only time-consuming but also involves significant resources and access to fine-tuning data.
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EACL 20232023Information extraction (IE) and summarization are closely related, both tasked with presenting a subset of the information contained in a natural language text. However, while IE extracts structural representations, summarization aims to abstract the most salient information into a generated text summary — thus potentially encountering the technical limitations of current text generation methods (e.g.,
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