This picture shows the HVAC system on the rooftop of a skyscraper
Facility energy optimization provides an organization’s facilities team low-hanging-fruit opportunities for reducing costs and carbon. Data-driven analysis can help to identify fault detection and drive energy efficiencies for facilities management.

Data-driven fault identification is key to more sustainable facilities management

How data-driven analysis can help to identify fault detection and drive energy efficiencies for facilities of all sizes.

In a previous article on sustainable buildings, we talked about the approach of “sense, act, and scale” to drive efficiencies in buildings, and provided information using scientific publications. In this article, we will explore how data-driven analysis can help to identify fault detection and drive energy efficiencies for facilities management by providing details on:

  • Key challenges for building management and operations;
  • Building system design fundamentals;
  • Key data points to investigate faults for facilities-level sustainability; and
  • Data-driven fault identification on AWS

Global temperatures are on the rise, greenhouse gas (GHG) emissions are the primary contributor, and facilities are among the top contributors to GHG. As stipulated in the Paris Agreement, facilities need to be 30% more energy efficient and net carbon neutral by 2050. Many companies have set new targets to reduce their emissions in recent years. For example, Amazon has set out the mission to be net neutral by 2040 and, in its recent sustainability report, has touched on how the company is using innovative design to build sustainability into physical Amazon campuses.

NeurIPS competition involves reinforcement learning, with the objective of minimizing both cost and CO2 emissions.

This article provides information on how companies of all sizes can operate and maintain their existing buildings more efficiently by identifying and fixing faults using data-driven mechanisms. In this vein, Amazon is sponsoring an AI challenge at NeurIPS this year that focuses on building energy management in a smart grid. Bottom line: energy optimization of facilities must be a key component of your organization’s plan to operate more sustainably.

Related content
As office buildings become smarter, it is easier to configure them with sustainability management in mind.

Facility energy optimization provides an organization’s facilities team low-hanging-fruit opportunities for reducing costs and carbon. However, building systems do inherit many complexities that must be addressed.

Some of the key facilities-management challenges are:

  • A building’s lifespan is 50+ years, and a facility’s system sensors are typically installed on day one. Many new cloud-native sensor options come to market every year, but building management systems (BMS) aren’t open, making it difficult to modernize data architectures for building infrastructure;
  • Across any large real estate portfolio there is a wide range of technology, standards, building types, and designs that are difficult to manage over their lifecycles; 
  • Building management and automation systems require a third party to own and modify production data, and licensing fees aren’t based on consumption pricing; and 
  • Facilities teams generally lack the cloud expertise required to design a bespoke management solution, and their IT teams often don’t have product-level experience to provide as an alternative for addressing building-management needs.

Facilities management and sustainability

Facilities management teams have limited options to modify most core BMS functions.

These systems are sometimes referred to as black boxes in that they don’t have the same level of do-it-yourself features that most cloud users have come to expect. There can be contractual challenges, as well, for building tenants who don’t have access to BMS information. This is by design, primarily due to a clear operational argument that safety and security control functions should be limited to key personnel. However, this lack of access to building-performance analytics, required for enterprise-level sustainability transformations, is increasingly considered a blocker by many of our sustainability customers.

Let’s begin our analysis by looking at a building’s biggest consumer of electricity and producer of emissions: the HVAC system.

HVAC units are central to a building and constitute roughly 50% of a building’s energy consumption. As a result, they are well instrumented and generally follow a rules-based approach. The downside: this approach can lead to many false alarms and building managers rely on manual inspection and occupants to communicate important faults that require attention. Building managers and engineers focus significant time and budget on HVAC systems, but nevertheless HVAC system faults still can account for 5% to 20% of energy waste.

The most common example of an HVAC unit with which we are all familiar is an air conditioner. In a BMS, HVAC is comprised of sub-components that provide heating or cooling, ventilation (air handling units, fans) and AC (rooftop units, variable refrigerants) and more.

HVAC Units 2_220830211027 (1).png

A building’s data model, and the larger building management schema, are established when the building first opens. Alerts, alarms, and performance data are issued through the BMS and a manager will notify a building services team to take action as needed. However, as the building and infrastructure ages many alarms become endemic and are difficult to remedy. Alarm fatigue is a term often used to describe the resulting BMS operator experience.

Variable air volume (VAV) units are another important asset that help to maintain temperatures by managing local air flow. VAV units help optimize the temperature by modifying air flow as opposed to conventional air volume (CAV) units which provide a constant volume of air that only affects air temperature.

There are often hundreds of VAV units in a larger building and managing them is burdensome. Building engineers have limited time to configure each of them as building demands change and VAV unit configurations are typically left unchanged after the commissioning of the building. The result: many unseen or mysterious building faults, and the hidden loss of energy over the years.

Related content
Confronting climate change requires the participation of governments, companies, academics, civil-society organizations, and the public.

Many modern buildings are designed to accommodate whatever the building planners know at the time of commissioning. As a result, HVAC system configuration isn’t a data-driven process because operational data doesn’t yet exist. The only real incentives for HVAC system optimization typically result from failures and occupant complaints. To meet future sustainability targets, buildings must be equipped with data-driven smart configurations that can be adjusted automatically.

To achieve this, we must understand the fundamentals of air flow as we need to combine the expertise of building engineers, IoT engineers, and data engineers to resolve some of the complex air-flow challenges. This also requires an understanding of how facilities are generally managed today, which we’ll examine next.

Anatomy of facilities management

The image below shows how an air-handling unit (AHU) uses fans to distribute air through ducting. These ducts are attached to AHUs (a type of VAV unit), controlling the flow of air to specific rooms.

typical air distribution topology.png
BMS software provides tools to help operators define logical “zones” that virtually represent a given physical space. This zone approach is useful in helping operators analyze the effectiveness of a given cooling design relative to the operational requirements.

To change the temperature of a given zone (often representing a physical room), a sensor will send a notification through a building gateway and controller. This device serves as an intermediary between the BMS server and a given HVAC unit.

There is some automation built into these HVAC systems in the form of thermostats. The automation comes in the form of a given cooling unit responding to a temperature reading, calculated by the thermostat. These setpoints provide a temperature range that, when followed, provide the best performance of the system.

Setpoint typically refers to the point at which a building system is set to activate or deactivate, eg a heating system might be set to switch on if the internal temperature falls below 20°C.

VAV Terminal_220906154354.png
A controller in the VAV unit is attached to the room thermostat. Thermostats tells VAV terminals if zone temperatures are too hot, cold, or just right. The VAV unit has several key components inside: controller, actuator, damper, shaft, and reheat coil.

AHU and VAV unit control points are managed by BMS software. This software is vendor managed and the configuration of the control system is determined at building inception. The configurations can be established based on several factors: room capacity and occupancy, room location, room cooling requirement, zone requirement, and more.

To illustrate a data model that reflects the operation of the HVAC system, let’s look at the VAVs that help distribute the air and the fault-driven alerts apparent in most aging systems. It is difficult to personalize these configurations as they are not data driven and do not update automatically. Let's use the flow of air through a given building as a use case and assume its operation will have a sizable impact on the building's overall energy usage.

Damper Side-by-side_v2_220919101743.png
On the left, the damper is fully open because it is a summer day, it is hot outside, and the room is full of people. But on the right, the damper is partially open because it is a winter day and there are no people in the room, requiring minimum heat load.

There will often be multiple zone-specific faults, such as temperature or flow failures, issues with dampers or fans, software configuration errors that can lead to short-cycling of the unit(s), and communication or controller problems, which make it difficult to even identify the problem remotely. These factors all result in a low-efficiency cooling system that increases emissions, wasting energy and money.

What faults can tell you about sustainable building performance

Faults can be neglected for long periods of time, leaking invisible energy in the process.

Researchers from UC San Diego conducted a detailed data analysis (Bharathan was a co-author) of a 145,000-square-foot building. They identified 88 faults after building engineers fixed all the issues they could find. The paper estimates that fixing these faults could save 410.3 megawatt hours per year and, at a typical electrical cost of 12 cents per kilowatt hour, achieve a $492,360 savings in the first year.

According to the U.S. Environmental Protection Agency’s Greenhouse Gas Equivalencies Calculator, that’s the equivalent of 38,244 passenger car trips abated. Cisco offers another example. The company achieved a 28% reduction in electrical usage in their buildings worldwide by using an IP-Enabled Energy Management solution.

Traditional fault fixing focuses on the centralized HVAC subsystems such as AHU. Here we focus on the VAV units that are often ignored. Some of the key issues in VAV units are: air supply flow, temperature setpoints, thermostat adjustments, inappropriate cooling or stuck dampers.

Related content
Pioneering web-based PackOpt tool has resulted in an annual reduction in cardboard waste of 7% to 10% in North America, saving roughly 60,000 tons of cardboard annually.

To identify these faults, you can perform data analysis with key data attributes including temperature, heating, and cooling setpoints; upper- and lower- limit changes based on day of week; re-heat coil (on or off); occupancy sensor and settings (occupied, standby or unoccupied); damper sensor and damper settings; and pressure flow.

Using these parameters, we can define informative models. For example, you can create setpoints informed by seasonal weather data, in addition to room thermostats. You also can perform temperature data analysis against known occupancy times.

Data analysis isn’t easy at first; it’s generally not in a state where it can be readily loaded into a graph store. Oftentimes there is a lot of data transformation and IoT work required to get the data to a place where it can be analyzed by data scientists. To solve this challenge, you will need data experts, FM domain experts, cloud engineers, and someone who can bring them together to drive the right focus.

To begin, the best approach is setting up a meeting between your facilities and IT teams to start examining your building data. Some teams may grant you read-only access to the system. Otherwise, from a .CSV download of the last two to three years of building data, you can perform your analysis.

For data- driven fault identification within your facilities data, you can get started by using the Model, Cluster, and Compare (MCC approach). The primary objective of MCC is to determine clusters of zones within a building, and then use these clusters to automatically determine misconfigured, anomalous, or faulty zone controller configuration.

MCC approach to data-driven analysis

We will use a university-building example to explain the benefits of the MCC approach. The university building comprised personal offices, shared offices, kitchens, and restrooms.

In a typical room, the HVAC provides cold air during the summer. The supplied air flow is modulated to maintain the required temperature during day time, and falls back to a minimum during the night.

In the graph below, we show a room where the opposite happens because of a misconfiguration fault.

Supply Flow Graphic 1_220831110607.png
The VAV unit cools the room at night, but uses a minimal air flow during the day. The cooling temperature setpoint is 80°F from midnight until 10 a.m., and then drops to 75°F as expected. However, there is a continuous cold air supply flow of 800 cubic feet per minute (CFM) throughout the night until 11:30 a.m.

The building management contractor surmised these errors were caused due to a misunderstanding at the time of initial building commissioning. This fault was hidden within the system for years, and was identified while doing an MCC analysis.

Model

When we try to identify faults with raw sensor data, it often leads to misleading results. For example, a simple fault detection rule may generate an alarm if the temperature of a room goes beyond a threshold. The alarm may be false for any number of reasons: it could be a particularly hot day, or an event is occurring in the room. We need to look for faults that are consistent, and require human attention. Given the large number of alarms that are triggered with simple rules, such faults get overlooked.

Our MCC algorithm looks for rooms that behave differently from others over a long time-span. To compare different rooms, we create a model that captures the generic patterns of usage over months or years. Then we can compare and cluster rooms to weed out the faults.

In our algorithm, we use the measured room temperature and air flow from the HVAC to create a room energy model. The energy spent by the HVAC system on a room is proportional to the product of its temperature and airflow supplied as per the laws of thermodynamics. We use the product of two sensor measurements as the parameter to model the room because it indicates the generic patterns of use. If we find rooms whose energy patterns are substantially different, we can inspect them further.

Cluster

Room temperatures can fluctuate for natural reasons, and our fault-detection algorithm should not flag them.

The MCC algorithm clusters rooms that are similar to each other with the KMeans algorithm. The clusters naturally align rooms that are similar, for example, west-facing rooms, east-facing rooms, kitchenettes, and conference rooms. We can create these clusters manually, based on domain knowledge and usage type, or the clustering algorithm can automate this process.

Compare

Having defined configurations per cluster, the MCC algorithm then compares rooms to identify anomalies. This step ensures that natural fluctuations are ignored, and only the egregious rooms are highlighted, reducing the number of false alarms.

Intelligent rules

The MCC study created rules to detect new faults after analyzing the anomalies manually. Rules are a natural way to integrate with an existing system, and to catch similar faults that occur in the future. Rules are also interpretable by domain experts, enabling further tuning.

An interesting example of an identified fault is shown below:

Supply Flow Graphic 2_220831110647.png
The HVAC system strives to maintain the room temperature between the cooling setpoint (78F in this room) and the heating setpoint (74F). If the temperature goes beyond these setpoints, it will cool/heat the room as required. The room is excessively cooled with high air flow (800 CFM), causing the room temperature to fall below the heating setpoint, which then triggers heating. As a result of this fault, the room uses excessive energy to maintain comfort.

There were five rooms with similar issues on the same floor and 15 overall within the building. The cause of the fault: the designed air flow specifications were based on maximum occupancy. Issues such as these cause enormous energy waste, and they often go unnoticed for years.

A path forward 

In this post we’ve provided some foundational concepts to consider in how you can better use data to improve both facility performance and availability.

Whether your goal is to improve building performance in support of sustainability transformation or to improve fault detection, the path starts with modernizing the data models that support your facilities. Following a data modernization path will illustrate where the building architecture that provides the data is not meeting expectations.

As a next step, facilities and IT managers can get started by:

  • Performing a basic audit of their buildings and look for options to gather key parameter data outlined above. 
  • Consolidating data from the relevant sources, applying data standardization, and making use of the fault-detection approach outlined above. 
  • Making use of AWS Data Analytics and AWS AI/ML services to perform data analysis and apply machine learning algorithms to identify data anomalies. Amazon uses these services to manage the thousands of world-class facilities that serve our employees, customers, and communities. Learn more about our sustainable building initiatives

These steps will help identify energy hot spots and hidden faults in your facilities; facilities managers can then make use of this information to fix the relevant faults and drive facility sustainability. Finally, consider making sustainability data easily accessible to executive teams to help drive discussions and decisions on impactful carbon-abatement initiatives.

Research areas

Related content

CA, ON, Toronto
Are you motivated to explore research in ambiguous spaces? Are you interested in conducting research that will improve associate, employee and manager experiences at Amazon? Do you want to work on an interdisciplinary team of scientists that collaborate rather than compete? Join us at PXT Central Science! The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. Key job responsibilities As an Applied Scientist for People Experience and Technology (PXT) Central Science, you will be working with our science and engineering teams, specifically on re-imagining Generative AI Applications and Generative AI Infrastructure for HR. Applying Generative AI to HR has unique challenges such as privacy, fairness, and seamlessly integrating Enterprise Knowledge and World Knowledge and knowing which to use when. In addition, the team works on some of Amazon’s most strategic technical investments in the people space and support Amazon’s efforts to be Earth’s Best Employer. In this role you will have a significant impact on 1.5 million Amazonians and the communities Amazon serves and ample scope to demonstrate scientific thought leadership and scientific impact in addition to business impact. You will also play a critical role in the organization's business planning, work closely with senior leaders to develop goals and resource requirements, influence our long-term technical and business strategy, and help hire and develop science and engineering talent. You will also provide support to business partners, helping them use the best scientific methods and science-driven tools to solve current and upcoming challenges and deliver efficiency gains in a changing marke About the team The AI/ML team in PXTCS is working on building Generative AI solutions to reimagine Corp employee and Ops associate experience. Examples of state-of-the-art solutions are Coaching for Amazon employees (available on AZA) and reinventing Employee Recruiting and Employee Listening.
CA, ON, Toronto
Conversational AI ModEling and Learning (CAMEL) team is part of Amazon Devices organization where our mission is to build a best-in-class Conversational AI that is intuitive, intelligent, and responsive, by developing superior Large Language Models (LLM) solutions and services which increase the capabilities built into the model and which enable utilizing thousands of APIs and external knowledge sources to provide the best experience for each request across millions of customers and endpoints. We are looking for a passionate, talented, and resourceful Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also have hands-on experiences in building Generative AI solutions with LLMs, enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, moving fast to ship solutions and then iterating on user feedback and interactions. Key job responsibilities As an Applied Scientist, you will leverage your technical expertise and experience to collaborate with other talented applied scientists and engineers to research and develop novel algorithms and modeling techniques to reduce friction and enable natural and contextual conversations. You will analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. You will work on core LLM technologies, including Prompt Engineering and Optimization, Supervised Fine-Tuning, Learning from Human Feedback, Evaluation, Self-Learning, etc. Your work will directly impact our customers in the form of novel products and services.
CA, ON, Toronto
Conversational AI ModEling and Learning (CAMEL) team is part of Amazon Devices organization where our mission is to build a best-in-class Conversational AI that is intuitive, intelligent, and responsive, by developing superior Large Language Models (LLM) solutions and services which increase the capabilities built into the model and which enable utilizing thousands of APIs and external knowledge sources to provide the best experience for each request across millions of customers and endpoints. We are looking for a passionate, talented, and resourceful Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also have hands-on experiences in building Generative AI solutions with LLMs, enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, moving fast to ship solutions and then iterating on user feedback and interactions. Key job responsibilities As an Applied Scientist, you will leverage your technical expertise and experience to collaborate with other talented applied scientists and engineers to research and develop novel algorithms and modeling techniques to reduce friction and enable natural and contextual conversations. You will analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. You will work on core LLM technologies, including Prompt Engineering and Optimization, Supervised Fine-Tuning, Learning from Human Feedback, Evaluation, Self-Learning, etc. Your work will directly impact our customers in the form of novel products and services.
US, CA, San Diego
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment? If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a talented scientist who is passionate to build advanced algorithmic systems that help manage safety of millions of transactions every day. Key job responsibilities Use machine learning and statistical techniques to create scalable risk management systems Learning and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader risk trends Design, development and evaluation of highly innovative models for risk management Working closely with software engineering teams to drive real-time model implementations and new feature creations Working closely with operations staff to optimize risk management operations, Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation Tracking general business activity and providing clear, compelling management reporting on a regular basis Research and implement novel machine learning and statistical approaches
US, MA, Boston
The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to build industry-leading Generative Artificial Intelligence (GenAI) technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As a Applied Scientist with the AGI team, you will work with talented peers to lead the development of novel algorithms and modeling techniques, to advance the state of the art with LLMs. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in spoken language understanding. About the team The AGI team has a mission to push the envelope in GenAI with LLMs and multimodal systems, in order to provide the best-possible experience for our customers.
US, WA, Seattle
The XCM (Cross Channel Cross-Category Marketing) team seeks an Applied Scientist to revolutionize our marketing strategies. XCM's mission is to build the most measurably effective, creatively impactful, and cross-channel campaigning capabilities possible, with the aim of growing "big-bet" programs, strengthening positive brand perceptions, and increasing long-term free cash flow. As a science team, we're tackling complex challenges in marketing incrementality measurement, optimization and audience segmentation. In this role, you'll collaborate with a diverse team of scientists and economists to build and enhance causal measurement, optimization and prediction models for Amazon's global multi-billion dollar fixed marketing budget. You'll also work closely with various teams to develop scientific roadmaps, drive innovation, and influence key resource allocation decisions. Key job responsibilities 1) Innovating scalable marketing methodologies using causal inference and machine learning. 2) Developing interpretable models that provide actionable business insights. 3) Collaborating with engineers to automate and scale scientific solutions. 4) Engaging with stakeholders to ensure effective adoption of scientific products. 5) Presenting findings to the Amazon Science community to promote excellence and knowledge-sharing.
US, WA, Seattle
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment? If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a talented scientist who is passionate to build advanced algorithmic systems that help manage safety of millions of transactions every day. Key job responsibilities Use machine learning and statistical techniques to create scalable risk management systems Learning and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader risk trends Design, development and evaluation of highly innovative models for risk management Working closely with software engineering teams to drive real-time model implementations and new feature creations Working closely with operations staff to optimize risk management operations, Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation Tracking general business activity and providing clear, compelling management reporting on a regular basis Research and implement novel machine learning and statistical approaches
US, WA, Seattle
The Global Cross-Channel and Cross- Category Marketing (XCM) org are seeking an experienced Economist to join our team. XCM’s mission is to be the most measurably effective and creatively breakthrough marketing organization in the world in order to strengthen the brand, grow the business, and reduce cost for Amazon overall. We achieve this through scaled campaigning in support of brands, categories, and audiences which aim to create the maximum incremental impact for Amazon as a whole by driving the Amazon flywheel. This is a high impact role with the opportunities to lead the development of state-of-the-art, scalable models to measure the efficacy and effectiveness of a new marketing channel. In this critical role, you will leverage your deep expertise in causal inference to design and implement robust measurement frameworks that provide actionable insights to drive strategic business decisions. Key Responsibilities: Develop advanced econometric and statistical models to rigorously evaluate the causal incremental impact of marketing campaigns on customer perception and customer behaviors. Collaborate cross-functionally with marketing, product, data science and engineering teams to define the measurement strategy and ensure alignment on objectives. Leverage large, complex datasets to uncover hidden patterns and trends, extracting meaningful insights that inform marketing optimization and investment decisions. Work with engineers, applied scientists and product managers to automate the model in production environment. Stay up-to-date with the latest research and methodological advancements in causal inference, causal ML and experiment design to continuously enhance the team's capabilities. Effectively communicate analysis findings, recommendations, and their business implications to key stakeholders, including senior leadership. Mentor and guide junior economists, fostering a culture of analytical excellence and innovation.
US, WA, Seattle
We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA Do you love using data to solve complex problems? Are you interested in innovating and developing world-class big data solutions? We have the career for you! EPP Analytics team is seeking an exceptional Data Scientist to recommend, design and deliver new advanced analytics and science innovations end-to-end partnering closely with our security/software engineers, and response investigators. Your work enables faster data-driven decision making for Preventive and Response teams by providing them with data management tools, actionable insights, and an easy-to-use reporting experience. The ideal candidate will be passionate about working with big data sets and have the expertise to utilize these data sets to derive insights, drive science roadmap and foster growth. Key job responsibilities - As a Data Scientist (DS) in EPP Analytics, you will do causal data science, build predictive models, conduct simulations, create visualizations, and influence data science practice across the organization. - Provide insights by analyzing historical data - Create experiments and prototype implementations of new learning algorithms and prediction techniques. - Research and build machine learning algorithms that improve Insider Threat risk A day in the life No two days are the same in Insider Risk teams - the nature of the work we do and constantly shifting threat landscape means sometimes you'll be working with an internal service team to find anomalous use of their data, other days you'll be working with IT teams to build improved controls. Some days you'll be busy writing detections, or mentoring or running design review meetings. The EPP Analytics team is made up of SDEs and Security Engineers who partner with Data Scientists to create big data solutions and continue to raise the bar for the EPP organization. As a member of the team you will have the opportunity to work on challenging data modeling solutions, new and innovative Quicksight based reporting, and data pipeline and process improvement projects. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
IN, KA, Bengaluru
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques