This picture shows the HVAC system on the rooftop of a skyscraper
Facility energy optimization provides an organization’s facilities team low-hanging-fruit opportunities for reducing costs and carbon. Data-driven analysis can help to identify fault detection and drive energy efficiencies for facilities management.

Data-driven fault identification is key to more sustainable facilities management

How data-driven analysis can help to identify fault detection and drive energy efficiencies for facilities of all sizes.

In a previous article on sustainable buildings, we talked about the approach of “sense, act, and scale” to drive efficiencies in buildings, and provided information using scientific publications. In this article, we will explore how data-driven analysis can help to identify fault detection and drive energy efficiencies for facilities management by providing details on:

  • Key challenges for building management and operations;
  • Building system design fundamentals;
  • Key data points to investigate faults for facilities-level sustainability; and
  • Data-driven fault identification on AWS

Global temperatures are on the rise, greenhouse gas (GHG) emissions are the primary contributor, and facilities are among the top contributors to GHG. As stipulated in the Paris Agreement, facilities need to be 30% more energy efficient and net carbon neutral by 2050. Many companies have set new targets to reduce their emissions in recent years. For example, Amazon has set out the mission to be net neutral by 2040 and, in its recent sustainability report, has touched on how the company is using innovative design to build sustainability into physical Amazon campuses.

NeurIPS competition involves reinforcement learning, with the objective of minimizing both cost and CO2 emissions.

This article provides information on how companies of all sizes can operate and maintain their existing buildings more efficiently by identifying and fixing faults using data-driven mechanisms. In this vein, Amazon is sponsoring an AI challenge at NeurIPS this year that focuses on building energy management in a smart grid. Bottom line: energy optimization of facilities must be a key component of your organization’s plan to operate more sustainably.

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Facility energy optimization provides an organization’s facilities team low-hanging-fruit opportunities for reducing costs and carbon. However, building systems do inherit many complexities that must be addressed.

Some of the key facilities-management challenges are:

  • A building’s lifespan is 50+ years, and a facility’s system sensors are typically installed on day one. Many new cloud-native sensor options come to market every year, but building management systems (BMS) aren’t open, making it difficult to modernize data architectures for building infrastructure;
  • Across any large real estate portfolio there is a wide range of technology, standards, building types, and designs that are difficult to manage over their lifecycles; 
  • Building management and automation systems require a third party to own and modify production data, and licensing fees aren’t based on consumption pricing; and 
  • Facilities teams generally lack the cloud expertise required to design a bespoke management solution, and their IT teams often don’t have product-level experience to provide as an alternative for addressing building-management needs.

Facilities management and sustainability

Facilities management teams have limited options to modify most core BMS functions.

These systems are sometimes referred to as black boxes in that they don’t have the same level of do-it-yourself features that most cloud users have come to expect. There can be contractual challenges, as well, for building tenants who don’t have access to BMS information. This is by design, primarily due to a clear operational argument that safety and security control functions should be limited to key personnel. However, this lack of access to building-performance analytics, required for enterprise-level sustainability transformations, is increasingly considered a blocker by many of our sustainability customers.

Let’s begin our analysis by looking at a building’s biggest consumer of electricity and producer of emissions: the HVAC system.

HVAC units are central to a building and constitute roughly 50% of a building’s energy consumption. As a result, they are well instrumented and generally follow a rules-based approach. The downside: this approach can lead to many false alarms and building managers rely on manual inspection and occupants to communicate important faults that require attention. Building managers and engineers focus significant time and budget on HVAC systems, but nevertheless HVAC system faults still can account for 5% to 20% of energy waste.

The most common example of an HVAC unit with which we are all familiar is an air conditioner. In a BMS, HVAC is comprised of sub-components that provide heating or cooling, ventilation (air handling units, fans) and AC (rooftop units, variable refrigerants) and more.

HVAC Units 2_220830211027 (1).png

A building’s data model, and the larger building management schema, are established when the building first opens. Alerts, alarms, and performance data are issued through the BMS and a manager will notify a building services team to take action as needed. However, as the building and infrastructure ages many alarms become endemic and are difficult to remedy. Alarm fatigue is a term often used to describe the resulting BMS operator experience.

Variable air volume (VAV) units are another important asset that help to maintain temperatures by managing local air flow. VAV units help optimize the temperature by modifying air flow as opposed to conventional air volume (CAV) units which provide a constant volume of air that only affects air temperature.

There are often hundreds of VAV units in a larger building and managing them is burdensome. Building engineers have limited time to configure each of them as building demands change and VAV unit configurations are typically left unchanged after the commissioning of the building. The result: many unseen or mysterious building faults, and the hidden loss of energy over the years.

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Many modern buildings are designed to accommodate whatever the building planners know at the time of commissioning. As a result, HVAC system configuration isn’t a data-driven process because operational data doesn’t yet exist. The only real incentives for HVAC system optimization typically result from failures and occupant complaints. To meet future sustainability targets, buildings must be equipped with data-driven smart configurations that can be adjusted automatically.

To achieve this, we must understand the fundamentals of air flow as we need to combine the expertise of building engineers, IoT engineers, and data engineers to resolve some of the complex air-flow challenges. This also requires an understanding of how facilities are generally managed today, which we’ll examine next.

Anatomy of facilities management

The image below shows how an air-handling unit (AHU) uses fans to distribute air through ducting. These ducts are attached to AHUs (a type of VAV unit), controlling the flow of air to specific rooms.

typical air distribution topology.png
BMS software provides tools to help operators define logical “zones” that virtually represent a given physical space. This zone approach is useful in helping operators analyze the effectiveness of a given cooling design relative to the operational requirements.

To change the temperature of a given zone (often representing a physical room), a sensor will send a notification through a building gateway and controller. This device serves as an intermediary between the BMS server and a given HVAC unit.

There is some automation built into these HVAC systems in the form of thermostats. The automation comes in the form of a given cooling unit responding to a temperature reading, calculated by the thermostat. These setpoints provide a temperature range that, when followed, provide the best performance of the system.

Setpoint typically refers to the point at which a building system is set to activate or deactivate, eg a heating system might be set to switch on if the internal temperature falls below 20°C.

VAV Terminal_220906154354.png
A controller in the VAV unit is attached to the room thermostat. Thermostats tells VAV terminals if zone temperatures are too hot, cold, or just right. The VAV unit has several key components inside: controller, actuator, damper, shaft, and reheat coil.

AHU and VAV unit control points are managed by BMS software. This software is vendor managed and the configuration of the control system is determined at building inception. The configurations can be established based on several factors: room capacity and occupancy, room location, room cooling requirement, zone requirement, and more.

To illustrate a data model that reflects the operation of the HVAC system, let’s look at the VAVs that help distribute the air and the fault-driven alerts apparent in most aging systems. It is difficult to personalize these configurations as they are not data driven and do not update automatically. Let's use the flow of air through a given building as a use case and assume its operation will have a sizable impact on the building's overall energy usage.

Damper Side-by-side_v2_220919101743.png
On the left, the damper is fully open because it is a summer day, it is hot outside, and the room is full of people. But on the right, the damper is partially open because it is a winter day and there are no people in the room, requiring minimum heat load.

There will often be multiple zone-specific faults, such as temperature or flow failures, issues with dampers or fans, software configuration errors that can lead to short-cycling of the unit(s), and communication or controller problems, which make it difficult to even identify the problem remotely. These factors all result in a low-efficiency cooling system that increases emissions, wasting energy and money.

What faults can tell you about sustainable building performance

Faults can be neglected for long periods of time, leaking invisible energy in the process.

Researchers from UC San Diego conducted a detailed data analysis (Bharathan was a co-author) of a 145,000-square-foot building. They identified 88 faults after building engineers fixed all the issues they could find. The paper estimates that fixing these faults could save 410.3 megawatt hours per year and, at a typical electrical cost of 12 cents per kilowatt hour, achieve a $492,360 savings in the first year.

According to the U.S. Environmental Protection Agency’s Greenhouse Gas Equivalencies Calculator, that’s the equivalent of 38,244 passenger car trips abated. Cisco offers another example. The company achieved a 28% reduction in electrical usage in their buildings worldwide by using an IP-Enabled Energy Management solution.

Traditional fault fixing focuses on the centralized HVAC subsystems such as AHU. Here we focus on the VAV units that are often ignored. Some of the key issues in VAV units are: air supply flow, temperature setpoints, thermostat adjustments, inappropriate cooling or stuck dampers.

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To identify these faults, you can perform data analysis with key data attributes including temperature, heating, and cooling setpoints; upper- and lower- limit changes based on day of week; re-heat coil (on or off); occupancy sensor and settings (occupied, standby or unoccupied); damper sensor and damper settings; and pressure flow.

Using these parameters, we can define informative models. For example, you can create setpoints informed by seasonal weather data, in addition to room thermostats. You also can perform temperature data analysis against known occupancy times.

Data analysis isn’t easy at first; it’s generally not in a state where it can be readily loaded into a graph store. Oftentimes there is a lot of data transformation and IoT work required to get the data to a place where it can be analyzed by data scientists. To solve this challenge, you will need data experts, FM domain experts, cloud engineers, and someone who can bring them together to drive the right focus.

To begin, the best approach is setting up a meeting between your facilities and IT teams to start examining your building data. Some teams may grant you read-only access to the system. Otherwise, from a .CSV download of the last two to three years of building data, you can perform your analysis.

For data- driven fault identification within your facilities data, you can get started by using the Model, Cluster, and Compare (MCC approach). The primary objective of MCC is to determine clusters of zones within a building, and then use these clusters to automatically determine misconfigured, anomalous, or faulty zone controller configuration.

MCC approach to data-driven analysis

We will use a university-building example to explain the benefits of the MCC approach. The university building comprised personal offices, shared offices, kitchens, and restrooms.

In a typical room, the HVAC provides cold air during the summer. The supplied air flow is modulated to maintain the required temperature during day time, and falls back to a minimum during the night.

In the graph below, we show a room where the opposite happens because of a misconfiguration fault.

Supply Flow Graphic 1_220831110607.png
The VAV unit cools the room at night, but uses a minimal air flow during the day. The cooling temperature setpoint is 80°F from midnight until 10 a.m., and then drops to 75°F as expected. However, there is a continuous cold air supply flow of 800 cubic feet per minute (CFM) throughout the night until 11:30 a.m.

The building management contractor surmised these errors were caused due to a misunderstanding at the time of initial building commissioning. This fault was hidden within the system for years, and was identified while doing an MCC analysis.

Model

When we try to identify faults with raw sensor data, it often leads to misleading results. For example, a simple fault detection rule may generate an alarm if the temperature of a room goes beyond a threshold. The alarm may be false for any number of reasons: it could be a particularly hot day, or an event is occurring in the room. We need to look for faults that are consistent, and require human attention. Given the large number of alarms that are triggered with simple rules, such faults get overlooked.

Our MCC algorithm looks for rooms that behave differently from others over a long time-span. To compare different rooms, we create a model that captures the generic patterns of usage over months or years. Then we can compare and cluster rooms to weed out the faults.

In our algorithm, we use the measured room temperature and air flow from the HVAC to create a room energy model. The energy spent by the HVAC system on a room is proportional to the product of its temperature and airflow supplied as per the laws of thermodynamics. We use the product of two sensor measurements as the parameter to model the room because it indicates the generic patterns of use. If we find rooms whose energy patterns are substantially different, we can inspect them further.

Cluster

Room temperatures can fluctuate for natural reasons, and our fault-detection algorithm should not flag them.

The MCC algorithm clusters rooms that are similar to each other with the KMeans algorithm. The clusters naturally align rooms that are similar, for example, west-facing rooms, east-facing rooms, kitchenettes, and conference rooms. We can create these clusters manually, based on domain knowledge and usage type, or the clustering algorithm can automate this process.

Compare

Having defined configurations per cluster, the MCC algorithm then compares rooms to identify anomalies. This step ensures that natural fluctuations are ignored, and only the egregious rooms are highlighted, reducing the number of false alarms.

Intelligent rules

The MCC study created rules to detect new faults after analyzing the anomalies manually. Rules are a natural way to integrate with an existing system, and to catch similar faults that occur in the future. Rules are also interpretable by domain experts, enabling further tuning.

An interesting example of an identified fault is shown below:

Supply Flow Graphic 2_220831110647.png
The HVAC system strives to maintain the room temperature between the cooling setpoint (78F in this room) and the heating setpoint (74F). If the temperature goes beyond these setpoints, it will cool/heat the room as required. The room is excessively cooled with high air flow (800 CFM), causing the room temperature to fall below the heating setpoint, which then triggers heating. As a result of this fault, the room uses excessive energy to maintain comfort.

There were five rooms with similar issues on the same floor and 15 overall within the building. The cause of the fault: the designed air flow specifications were based on maximum occupancy. Issues such as these cause enormous energy waste, and they often go unnoticed for years.

A path forward 

In this post we’ve provided some foundational concepts to consider in how you can better use data to improve both facility performance and availability.

Whether your goal is to improve building performance in support of sustainability transformation or to improve fault detection, the path starts with modernizing the data models that support your facilities. Following a data modernization path will illustrate where the building architecture that provides the data is not meeting expectations.

As a next step, facilities and IT managers can get started by:

  • Performing a basic audit of their buildings and look for options to gather key parameter data outlined above. 
  • Consolidating data from the relevant sources, applying data standardization, and making use of the fault-detection approach outlined above. 
  • Making use of AWS Data Analytics and AWS AI/ML services to perform data analysis and apply machine learning algorithms to identify data anomalies. Amazon uses these services to manage the thousands of world-class facilities that serve our employees, customers, and communities. Learn more about our sustainable building initiatives. 

These steps will help identify energy hot spots and hidden faults in your facilities; facilities managers can then make use of this information to fix the relevant faults and drive facility sustainability. Finally, consider making sustainability data easily accessible to executive teams to help drive discussions and decisions on impactful carbon-abatement initiatives.

Research areas

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Do you want to create the greatest-possible worldwide impact in Robotics? Amazon has the world's most exciting treasure trove of robotics challenges. At Amazon Robotics we build high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans—at Amazon scale. Amazon Robotics invents and scales AI systems for robotics in fulfillment. Our mission is to enable robots to interact safely, efficiently, and fluently high density real-world fulfillment centers. Our AI solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself. We hire and develop subject matter experts in AI with a focus on 3D perception, computer vision, deep learning, and generative modeling. We target high-impact algorithmic unlocks in areas such as 3D scene understanding and completion, semantic occupancy prediction, multi-view 3D reconstruction, depth estimation, shape completion, and real-time inference - all of which have high-value impact for our current and future fulfillment networks. We are seeking an passionate, hands-on, seasoned Senior Applied Scientist who will be deep in code and algorithms; who is technically strong in building scalable 3D perception systems across semantic scene completion, encoder-decoder and transformer architectures (e.g., VoxFormer, MonoScene), voxelized occupancy prediction, panoptic and instance segmentation, depth estimation, point cloud processing, and multi-view fusion. As a Senior Applied Scientist, you will contribute to the research and development of advanced 3D perception pipelines that enable robots to reason about occluded and partially observed environments; your work along with other top-notch scientists and engineers will deliver the world's most scalable and robust robotic perception systems. You will drive ideas to products using paradigms such as 3D generative models, query-based transformers, masked autoencoder-style completion, and scalable pseudo-ground-truth data generation. As a Senior Applied Scientist, you will also help lead and mentor our team of applied scientists and engineers. You will take on challenging perception problems - such as completing 3D bin scenes from partial observations, integrating multi-camera inputs, and optimizing inference latency for edge deployment - distill requirements, and then deliver solutions that either leverage existing academic and industrial research or utilize your own out-of-the-box but pragmatic thinking. In addition to coming up with novel solutions and prototypes, you will directly contribute to implementation while you lead. A successful candidate has excellent technical depth in 3D computer vision, scientific vision, project management skills, great communication skills, and a drive to achieve results in a collaborative team environment. You should enjoy the process of solving real-world problems that, quite frankly, haven't been solved at scale anywhere before. Along the way, we guarantee you'll get opportunities to be a disruptor, prolific innovator, and a reputed problem solver—someone who truly enables AI and robotics to significantly impact the lives of millions of consumers. Key job responsibilities Architect, design, and implement 3D perception models - including encoder-decoder networks, query-based transformers, and generative architectures- for semantic occupancy prediction and scene completion on robotic platforms. Own the end-to-end model lifecycle: develop scalable training pipelines, optimize inference latency for ARM-based edge processors, and deploy production models that meet real-time performance targets. Design and scale pseudo-ground-truth data generation pipelines - both heuristic-based and learning-based (e.g., SAM3D, shape completion) to produce curated training samples using SageMaker infrastructure. Drive multi-view perception integration by fusing multiple view camera inputs for robust 3D reconstruction in partially observed and occluded bin environments. Influence the team's technical strategy and contribute to the long-term vision and roadmap for 3D perception in fulfillment robotics. Partner with cross-functional stakeholders across engineering, science, and operations teams to define requirements, iterate on system design, and deliver end-to-end solutions from research prototype to production deployment. Maintain high standards by participating in design and code reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement. Prototype and validate concepts through simulation, synthetic data evaluation, and live robotic workcell testing using 3D metrics (mIoU, IoU) and affordance-based evaluation frameworks. Mentor applied scientists and engineers, raise the technical bar, and foster a culture of scientific rigor and rapid experimentation. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
DE, BE, Berlin
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE As a Senior Applied Scientist, you will solve large complex real-world problems at scale, draw inspiration from the latest science and technology to empower undefined/untapped business use cases, delve into customer requirements, collaborate with tech and product teams on design, and create production-ready models that span various domains, including Machine Learning (ML), Artificial Intelligence (AI) and Generative AI, Natural Language Processing (NLP), Reinforcement Learning (RL), real-time and distributed systems. ABOUT YOU Your work will focus on inventing and extending scientific approaches, models, and algorithms driven by customer needs at the product level, framing new research problems even when the problem is ill-defined and no textbook solution exists. You will lead the design, implementation, and delivery of scientifically complex, end-to-end solutions that are deployed into production, defining system-level requirements and writing a significant portion of the critical-path code. You will develop reusable science components and services that resolve architecture deficiencies and customers’ pain points, while making technical trade-offs for long-term/short-term. You will work independently with limited guidance, and your decision-making will consistently incorporate robust, data-driven business and technical judgment. You will drive your team’s scientific agenda, author internal or external peer-reviewed publications that validate the novelty of your work, mentor and develop other scientists, and build consensus across multiple teams. You will have the opportunity to innovate, invent, and think big, and influence the experiences of millions of customers. We are looking for a results-oriented Senior Applied Scientist with deep expertise in ML, NLP, Deep Learning, GenAI, and/or large-scale distributed computation. As an Applied Scientist, you will... - Understand complex, ambiguous use cases across the business and adopt/extend/design/invent solutions/models that are scalable, efficient, and automated, where neither the problem nor the solution is well defined - Work closely with fellow scientists and software engineers (at Audible and Amazon) to build and productionize models, and deliver novel and highly impactful features - Review models of peers for the purpose of reducing and managing risk to the business, while improving customer experience - Lead the design, development, and production deployment of scientifically complex, end-to-end solutions for Content Understanding, Recommendations, and GenAI-based product features, defining system-level requirements - Drive and lead initiatives that employ the most recent advances in ML/AI/GenAI, drive your team’s scientific agenda, and author peer-reviewed publications - Mentor and grow scientists on the team and across Amazon, and push the boundary of innovation ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
IT, Turin
We're building systems that turn research into real world impact. We're advancing the intelligence behind how customers converse, connect and interact with Alexa across the globe and we're tackling complex conversational AI challenges with state of the art GenAI systems. We're looking for PhD students across multiple research domains to invent, design, and implement state of the art solutions for never before solved problems. Your work here won't just stay in a notebook, it ships to production and reaches customers worldwide. Check out the details below including the job responsibilities, team details, and basic qualifications before submitting your application. You can find more information about the Amazon Science community as well as interview preparation tips via the links below; - https://www.amazon.science/ - https://amazon.jobs/content/en/career-programs/university/science - https://amazon.jobs/content/en/how-we-hire/university-roles/applied-science Key job responsibilities As an Applied Science Intern, you will own the design and development of end-to-end systems. You'll have the opportunity to write technical white papers, create roadmaps and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists and other science interns to develop solutions and deploy them into production. You will have the opportunity to design new algorithms, models, or other technical solutions whilst experiencing Amazon's customer focused culture. The ideal intern should have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. A day in the life You'll spend your first weeks scoping your project with your mentor, then own the research and implementation end-to-end. Projects may include developing and implementing real-time AI services, conducting comprehensive analysis of GenAI algorithms and methodologies or contributing to the creation of reliable, efficient code for production systems that serve millions of users — depending on the team you're matched with. Many interns publish at top-tier conferences or see their work deployed to production before the internship ends. Interns may also be considered for a return offer at the end of their internship, subject to performance evaluation and headcount availability. Further benefits of an Amazon Science internship include; - All of our internships offer a competitive salary - Interns are paired with an experienced manager and mentor(s) - Interns get invited to different intern program or office events - Interns can build their professional and personal network with other Amazon Scientists - Interns can potentially publish work at top tier conferences About the team You'll submit a single application and we'll match you with science teams best aligned with your research interests. Applications are reviewed on a rolling basis, and your application stays active until we find a team match or confirm there are no matches available. Start dates are available throughout the year for durations of between 3–6 months. Please note, each team has different start date and duration preferences — your recruiter will confirm the preferences of the team you're matched with prior to interviewing. We offer science internships in multiple locations across the EMEA region and you can indicate your interest in all these locations by applying here (Austria, Estonia, France, Germany, Ireland, Israel, Italy, Jordan, Luxembourg, Netherlands, Poland, Romania, South Africa, Spain, Sweden, UAE, and UK). Please note we do not offer remote internships.
US, WA, Bellevue
Are you inspired by invention? Do you want to see how your work impacts the bigger picture? If yes, you'll fit right in at Amazon's Last Mile Simulations and Analytics Engineering team. The WW AMZL Simulations and Analytics Engineering team drives innovation across our Last Mile network delivery stations through digital twin technology and the seamless integration of process engineering, physics, design, technology, and robotics. We start with the customer and work backwards in everything we do. If you're interested in joining a rapidly growing team building a unique, solutions-advisory group with a relentless focus on the customer, you've come to the right place. This is a blue-sky role where you'll roll up your sleeves and dive into big data sets to build digital twins—discrete event simulations, robotics models, and physics-based 3D simulations using tools like Flexsim, AnyLogic, and Emulate 3D. You'll develop experimentation systems at scale, integrating process workflows, physical dynamics, facility design, emerging technologies, and robotic automation to create comprehensive virtual replicas of our operations. Build optimization algorithms and leverage advanced technologies across Amazon. This is an opportunity to think big about solving challenging problems for our customers. As a Senior Simulation Scientist, you'll deep dive into complex problems and drive relentlessly towards innovative solutions with cross-functional teams. You'll interface and influence various functional teams and individuals at all levels of the organization. Lead strategic digital twin and simulation projects that integrate process design, physics modeling, technology innovation, and robotics to drive operational decisions. Your expertise in synthesizing and communicating insights to audiences of varying technical sophistication will enable you to answer specific business questions and innovate for the future. You'll apply advanced multi-disciplinary methodologies—combining process optimization, physics simulation, design thinking, and robotic systems—to complex use cases across the Last Mile network. You'll also contribute to the end-state vision for digital twin simulation and experimentation of future delivery stations at Amazon. Key job responsibilities • Lead the design, implementation, and delivery of the simulation data science solutions to perform system of systems discrete event simulations for significantly complex operational processes that have a long-term impact on a product, business, or function using FlexSim, Demo 3D, AnyLogic or any other Discrete Event Simulation (DES) software packages • Lead strategic modeling and simulation research projects to drive process design decisions • Be an exemplary practitioner in simulation science discipline to establish best practices and simplify problems to develop discrete event simulations faster with higher standards • Identify and tackle intrinsically hard process flow simulation problems (e.g., highly complex, ambiguous, undefined, with less existing structure, or having significant business risk or potential for significant impact • Deliver artifacts that set the standard in the organization for excellence, from process flow control algorithm design to validation to implementations to technical documents using simulations • Be a pragmatic problem solver by applying judgment and simulation experience to balance cross-organization trade-offs between competing interests and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors for multiple simulation projects • Provide simulation data and measurements that influence the business strategy of an organization. Write effective white papers and artifacts while documenting your approach, simulation outcomes, recommendations, and arguments • Lead and actively participate in reviews of simulation research science solutions. You bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding within simulation data science discipline • Pay a significant role in the career development of others, actively mentoring and educating the larger simulation data science community on trends, technologies, and best practices • Use advanced statistical /simulation tools and develop codes (python or another object oriented language) for data analysis , simulation, and developing modeling algorithms • Lead and coordinate simulation efforts between internal teams and outside vendors to develop optimal solutions for the network, including equipment specification, material flow control logic, process design, and site layout • Deliver results according to project schedules and quality A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!