Michele Donini, left, a senior applied scientist with Amazon Web Services, and Luca Oneto, associate professor of computer engineering at University of Genoa
Michele Donini, left, a senior applied scientist with Amazon Web Services, and Luca Oneto, associate professor of computer engineering at University of Genoa, review different approaches that can make data-driven predictions fairer for underrepresented groups.
Credit: Glynis Condon

Working toward fairer machine learning

Exploring and analyzing possible techniques to make ML algorithms capable of learning fairer models by utilizing empirical risk minimization theory.

Editor’s note: Michele Donini is a senior applied scientist with Amazon Web Services (AWS). He and his co-author, Luca Oneto, associate professor of computer engineering at University of Genoa, have written about how different approaches can make data-driven predictions fairer for underrepresented groups. Oneto also won a 2019 Machine Learning Research award for his work on algorithmic fairness. In this article, Donini and Oneto explore the research they and other collaborators have published related to designing machine learning (ML) models from a human-centered perspective, and building responsible AI.

What is fairness?

Fairness can be defined in many different ways, and many different formal notions exist, such as demographic parity, equal opportunity, and equal odds.

Graphic shows a model of an unfair outcome on the left and a fair outcome on the right
Algorithmic fairness is a topic of great importance, with impact on many applications. The issue requires much further research; even the definition of what “being fair” means for an ML model is still an open research question.

Nevertheless, the basic and common idea behind notions of fairness is that the learned ML model should behave equivalently, or at least similarly, no matter whether it is applied to one subgroup of the population (e.g., males) or to another one (e.g., females).

For example, demographic parity, which arguably is the most common notion of fairness, implies that the probability of a certain output of an ML model (e.g., deciding to make a loan) should not depend on the value of specific demographic attributes (e.g., gender, race, or age).

Moving toward fairer models

Broadly speaking, we can group current literature on algorithmic fairness into three main approaches:

  • The first approach consists of pre-processing the data to remove historical biases and then feeding this data to classical ML models.
  • The second approach consists of post-processing an already learned ML model. This approach is useful when very complex ML models need to be made fairer without touching their inner structure or when re-training them is unfeasible (due to computational cost, or time requirements).
  • The third approach, called in-processing, consists of enforcing fairness notions by imposing specific statistical constraints during the learning phase of the model. This is the most natural approach, but so far, it has required ad hoc solutions tailored to specific tasks and data sets.
Fair Models.png
Broadly speaking, current literature on algorithmic fairness falls into three main approaches: pre-processing data; post-processing an already learned ML model; and in-processing, which consists of enforcing fairness notions by imposing specific statistical constraints during the learning phase of the model.

We decided to explore and analyze possible techniques to make ML algorithms capable of learning fairer models.

We started from the base concepts of statistical learning theory — a mathematical framework for describing machine learning — and, in particular, from empirical risk minimization theory. The core concept of empirical risk minimization is that a model’s performance on test data may not accurately predict its performance on real-world data, as the real-world data may have a different probability distribution.

Empirical-risk-minimization theory provides a way to estimate the “true risk” of a model from its “empirical risk”, which can be computed from the available data. We extended this concept to the true and empirical fairness risk of ML models.

Below is a summary of three papers we’ve published related to these topics.

Empirical risk minimization under fairness constraints

This paper presents a new in-processing method, meaning that we incorporate a fairness constraint into the learning problem. We derive theoretical guarantees on both the accuracy and fairness of the resulting models, and we show how to apply our method to a large family of machine learning algorithms, including linear models and support vector machines for classification (a widely used supervised-learning method).

We observe that, in practice, we can meet our fairness constraint simply by requiring that a scalar product between two vectors remains small (an orthogonality constraint between the vector of the weights describing our model and the vector describing the discrimination between the different subgroups). We further observe that, for linear models, this requirement translates into a simple pre-processing method. Experiments indicate that our approach is empirically effective and performs favorably against state-of-the-art approaches.

Fair regression with Wasserstein barycenters

In this paper, we consider the case in which the ML model learns a regression function (as opposed to a classification task). We propose a post-processing method for transforming a real-valued regression function — the ML model — into one that satisfies the demographic-parity constraint (i.e., the probability of getting a positive outcome should be virtually the same for different subgroups). In particular, the new regression function is as good an approximation of the original as is possible while still satisfying the constraint, making it an optimal fair predictor.

Fair Representation.png
In “Fair regression with Wasserstein barycenters”, we consider the case in which the ML model learns a regression function and propose a post-processing method for transforming a real-valued regression function — the ML model — into one that satisfies the demographic-parity constraint.

We assume that the sensitive attribute — the demographic attribute that should not bias outcome — is available to the ML model at inference time and not only during training. We establish a connection between learning a fair model for regression and optimal transport theory, which describes how to measure distances among probability distributions. On that basis, we derive a closed-form expression for the optimal fair predictor.

Specifically, under the unfair regression function, different populations have different probability distributions; the function skews the probabilities for the population with the sensitive attribute. The difference between subgroups’ distributions can be calculated using the Wasserstein distance. We show that the mean of the distribution of the optimal fair predictor is the mean of the different subgroups’ distributions, as calculated using Wasserstein distance. This mean is known as the Wasserstein barycenter.

This result offers an intuitive interpretation of optimal fair prediction and suggests a simple post-processing algorithm to achieve fairness. We establish fairness-risk guarantees for this procedure. Numerical experiments indicate that our method is very effective in learning fair models, with a relative increase in error rate that is smaller than the relative gain in fairness.

"Exploiting MMD and Sinkhorn divergences for fair and transferable representation learning

Where the first paper described a general learning method, and the second a regression method, this paper concerns deep learning. We show how to improve demographic parity in the multitask-learning setting, in which a deep-learning model learns a single representation of the input data that is useful for multiple tasks. We derive theoretical guarantees on the learned model, establishing that the representation will still reduce bias even when transferred to novel tasks.

We propose a learning algorithm that imposes constraints based on two different ways of measuring distances between probability distributions, maximum mean discrepancy and Sinkhorn divergence. Keeping this distance small ensures that we represent similar inputs in a similar way when they differ only on the sensitive attribute. We present experiments on three real-world datasets, showing that the proposed method outperforms state-of-the-art approaches by a significant margin.

Algorithmic fairness is a topic of great importance, with impact on many applications. In our work, we have attempted to take a small step forward, but the issue requires much further research; even the definition of what “being fair” means for an ML model is still an open research question.

It’s also becoming clearer that we need to keep humans in the loop during the lifecycle of ML models, to evaluate whether the models are acting as we would like them to. In this sense, it is important to note that many other research subjects – such as the explainability, interpretability, and privacy of ML models – are deeply connected to algorithmic fairness. They can work in synergy, with the common goal of increasing the trustworthiness of ML models.

Research areas

Related content

KR, Seoul
Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. Starting in 2024, the Innovation Center launched a new Custom Model and Optimization program to help customers develop and scale highly customized generative AI solutions. The team helps customers imagine and scope bespoke use cases that will create the greatest value for their businesses, define paths to navigate technical or business challenges, develop and optimize models to power their solutions, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. As an Applied Scientist, you will - Collaborate with AI/ML scientists and architects to research, design, develop, and evaluate generative AI solutions to address real-world challenges - Interact with customers directly to understand their business problems, aid them in implementation of generative AI solutions, brief customers and guide them on adoption patterns and paths to production - Help customers optimize their solutions through approaches such as model selection, training or tuning, right-sizing, distillation, and hardware optimization - Provide customer and market feedback to product and engineering teams to help define product direction About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
CN, 31, Shanghai
Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. Starting in 2024, the Innovation Center launched a new Custom Model and Optimization program to help customers develop and scale highly customized generative AI solutions. The team helps customers imagine and scope bespoke use cases that will create the greatest value for their businesses, define paths to navigate technical or business challenges, develop and optimize models to power their solutions, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. As an Applied Scientist, you will - Collaborate with AI/ML scientists and architects to research, design, develop, and evaluate generative AI solutions to address real-world challenges - Interact with customers directly to understand their business problems, aid them in implementation of generative AI solutions, brief customers and guide them on adoption patterns and paths to production - Help customers optimize their solutions through approaches such as model selection, training or tuning, right-sizing, distillation, and hardware optimization - Provide customer and market feedback to product and engineering teams to help define product direction About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
US, CA, Pasadena
We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow. The Amazon Web Services (AWS) Center for Quantum Computing (CQC) in Pasadena, CA, is looking for a Quantum Research Scientist Intern in the Device and Architecture Theory group. You will be joining a multi-disciplinary team of scientists, engineers, and technicians, all working at the forefront of quantum computing to innovate for the benefit of our customers. Key job responsibilities As an intern with the Device and Architecture Theory team, you will conduct pathfinding theoretical research to inform the development of next-generation quantum processors. Potential focus areas include device physics of superconducting circuits, novel qubits and gate schemes, and physical implementations of error-correcting codes. You will work closely with both theorists and experimentalists to explore these directions. We are looking for candidates with excellent problem-solving and communication skills who are eager to work collaboratively in a team environment. Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in quantum computing and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. A day in the life Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.
US, MA, Boston
**This is a 12 month contract opportunity with the possibility to extend based on business needs** Embark on a transformative journey as our Domain Expert Lead, where intellectual rigor meets cutting-edge technological innovation. In this pivotal role, you will serve as a strategic architect of data integrity, leveraging your domain expertise to advance AI model training and evaluation. Your domain knowledge and experience will be instrumental in elevating our artificial intelligence capabilities, meticulously refining data collection processes and ensuring the highest standards of quality and precision across complex computational landscapes. Key job responsibilities • Critically analyze and evaluate responses generated by our LLMs across various domains and use cases in your area of expertise. • Develop and write demonstrations to illustrate "what good data looks like" in terms of meeting benchmarks for quality and efficiency • Participate in the creation of tooling that helps create such data by providing your feedback on what works and what doesn’t. • Champion effective knowledge-sharing initiatives by translating domain expertise into actionable insights, while cultivating strategic partnerships across multidisciplinary teams. • Provide detailed feedback and explanations for your evaluations, helping to refine and improve the LLM's understanding and output • Collaborate with the AI research team to identify areas for improvement in the LLM’s capabilities • Stay abreast of the latest developments in how LLMs and GenAI can be applied to your area of expertise to ensure our evaluations remain cutting-edge.
US, CA, Pasadena
Do you enjoy solving challenging problems and driving innovations in research? As a Research Science intern with the Quantum Algorithms Team at CQC, you will work alongside global experts to develop novel quantum algorithms, evaluate prospective applications of fault-tolerant quantum computers, and strengthen the long-term value proposition of quantum computing. A strong candidate will have experience applying methods of mathematical and numerical analysis to assess the performance of quantum algorithms and establish their advantage over classical algorithms. Key job responsibilities We are particularly interested in candidates with expertise in any of the following subareas related to quantum algorithms: quantum chemistry, many-body physics, quantum machine learning, cryptography, optimization theory, quantum complexity theory, quantum error correction & fault tolerance, quantum sensing, and scientific computing, among others. A day in the life Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. This is not a remote internship opportunity. About the team Amazon Web Services (AWS) Center for Quantum Computing (CQC) is a multi-disciplinary team of theoretical and experimental physicists, materials scientists, and hardware and software engineers on a mission to develop a fault-tolerant quantum computer.
US, CA, Pasadena
The Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Research Scientist specializing in hardware design for cryogenic environements. The candidate should have expertise in 3D CAD (SolidWorks), thermal and structural FEA (Ansys/COMSOL), hardware design for cryogenic applications, design for manufacturing, and mechanical engineering principles. The candidate must have demonstrated driving designs through full product development cycles (requirements, conceptual design, detailed design, manufacturing, integration, and testing). Candidates must have a strong background in both cryogenic mechanical engineering theory and implementation. Working effectively within a cross-functional team environment is critical. Key job responsibilities Our scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for scaling the signal delivery to AWS quantum processor systems at cryogenic temperatures. Equally important is the ability to scale the thermal performance and improve EMI mitigation of the cryogenic environment. You'll bring passion, enthusiasm, and innovation to work on the following: - High density novel packaging solutions for quantum processor units. - Cryogenic mechanical design for novel cryogenic signal conditioning sub-assemblies. - Cryogenic mechanical design for signal delivery systems. - Simulation driven designs (shielding, filtering, etc.) to reduce sources of EMI within the qubit environment. - Own end-to-end product development through requirements, design reports, design reviews, assembly/testing documentation, and final delivery. A day in the life As you design and implement cryogenic hardware solutions, from requirements definition to deployment, you will also: - Participate in requirements, design, and test reviews and communicate with internal stakeholders. - Work cross-functionally to help drive decisions using your unique technical background and skill set. - Refine and define standards and processes for operational excellence. - Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly. About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.
US, CA, Santa Clara
Amazon Web Services (AWS) is assembling an elite team of world-class scientists and engineers to pioneer the next generation of AI-driven development tools. Join the Amazon Kiro LLM-Training team and help create groundbreaking generative AI technologies including Kiro IDE and Amazon Q Developer that are transforming the software development landscape. Key job responsibilities As a key member of our team, you'll be at the forefront of innovation, where cutting-edge research meets real-world application: - Push the boundaries of reinforcement learning and post-training methodologies for large language models specialized in code intelligence - Invent and implement state-of-the-art machine learning solutions that operate at unprecedented Amazon scale - Deploy revolutionary products that directly impact the daily workflows of millions of developers worldwide - Break new ground in AI and machine learning, challenging what's possible in intelligent code assistance - Publish and present your pioneering work at premier ML and NLP conferences (NeurIPS, ICML, ICLR , ACL, EMNLP) - Accelerate innovation by working directly with customers to rapidly transition research breakthroughs into production systems About the team The AWS Developer Agents and Experiences (DAE) team is reimagining the builder experience through generative AI and foundation models. We're leveraging the latest advances in AI to transform how engineers work from IDE environments to web-based tools and services, empowering developers to tackle projects of any scale with unprecedented efficiency. Broadly, AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.
IN, KA, Bengaluru
Alexa+ is Amazon’s next-generation, AI-powered virtual assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalised, and effective experience. Alexa Sensitive Content Intelligence (ASCI) team is developing responsible AI (RAI) solutions for Alexa+, empowering it to provide useful information responsibly. The team is currently looking for Senior Applied Scientists with a strong background in NLP and/or CV to design and develop ML solutions in the RAI space using generative AI across all languages and countries. A Senior Applied Scientist will be a tech lead for a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in NLP or CV related tasks. You will work in a dynamic, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies. We are looking for a leader with strong technical experiences a passion for building scientific driven solutions in a fast-paced environment. You should have good understanding of Artificial Intelligence (AI), Natural Language Understanding (NLU), Machine Learning (ML), Dialog Management, Automatic Speech Recognition (ASR), and Audio Signal Processing where to apply them in different business cases. You leverage your exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to creating reliable, scalable, and high-performance products. In addition to technical depth, you must possess exceptional communication skills and understand how to influence key stakeholders. You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you. Key job responsibilities 1. Define and own the scientific vision and roadmap for ML solutions for building end-to-end Responsible AI solutions 2. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 3. Guide model and system design to build innovative ML solutions at Alexa scale using state-of-the-art NLP and CV techniques. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience and trust. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life As an Applied Science Manager on the Alexa Sensitive Content team, you'll lead a team of scientists and ML engineers building AI systems that keep Alexa safe and trustworthy for millions of users worldwide. Your role combines technical leadership with strategic decision-making and collaborating with product teams and policy experts to deliver engaging and safe experiences across Amazon devices. You'll stay current with advances in generative AI to design, develop, and own state-of-the-art NLP solutions. You will be coaching scientists to identify and mitigate risks early, building more robust ML systems. You'll balance near-term delivery with long-term innovation, ensuring solutions are robust, interpretable, and scalable. Your work directly impacts delivery reliability, cost efficiency, and customer experience at massive scale. About the team The mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics. The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.
US, MA, Boston
**This is an experimental role to support a business pilot and can potentially span up to 12 months** Embark on a transformative journey as our Sr. Domain Expert Lead, where intellectual rigor meets technological innovation. As a Sr. Domain Expert Lead, you will blend your advanced analytical skills and domain expertise to provide strategic oversight to our human-in-the-loop and model-in-the-loop data pipelines. You will also provide mentorship and guidance to junior team members. Your responsibilities will ensure data excellence through strategic oversight of high-quality data output, while delivering expert consultation throughout the pipeline and fostering iterative development. This position directly impacts the effectiveness and reliability of our AI solutions by maintaining the highest standards of data quality throughout the development process while building capability within the broader team. Key job responsibilities • Serve as a trusted domain advisor to cross-functional teams, providing strategic direction and specialized problem-solving support • Champion domain knowledge sharing across multiple channels and teams to maintain data quality excellence and standardization • Drive collaborative efforts with science teams to optimize output of complex data collections in your domain expertise, ensuring data excellence through iterative feedback loops • Foster team excellence through mentorship and motivation of peers and junior team members • Make informed decisions on behalf of our customers, ensuring that selected code meets industry standards, best practices, and specific client needs • Collaborate with AI teams to innovate model-in-the-loop and human-in-the-loop approaches, to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. • Stay abreast of the latest developments in how LLMs and GenAI can be applied to your area of expertise to ensure our evaluations remain cutting-edge. • Develop and write demonstrations to illustrate "what good data looks like" in terms of meeting benchmarks for quality and efficiency • Provide detailed feedback and explanations for your evaluations, helping to refine and improve the LLM's understanding and output
US, MA, Boston
**This is an experimental role to support a business pilot and can potentially span up to 12 months** Embark on a transformative journey as our Sr. Domain Expert Lead, where intellectual rigor meets technological innovation. As a Sr. Domain Expert Lead, you will blend your advanced analytical skills and domain expertise to provide strategic oversight to our human-in-the-loop and model-in-the-loop data pipelines. You will also provide mentorship and guidance to junior team members. Your responsibilities will ensure data excellence through strategic oversight of high-quality data output, while delivering expert consultation throughout the pipeline and fostering iterative development. This position directly impacts the effectiveness and reliability of our AI solutions by maintaining the highest standards of data quality throughout the development process while building capability within the broader team. Key job responsibilities • Serve as a trusted domain advisor to cross-functional teams, providing strategic direction and specialized problem-solving support • Champion domain knowledge sharing across multiple channels and teams to maintain data quality excellence and standardization • Drive collaborative efforts with science teams to optimize output of complex data collections in your domain expertise, ensuring data excellence through iterative feedback loops • Foster team excellence through mentorship and motivation of peers and junior team members • Make informed decisions on behalf of our customers, ensuring that selected code meets industry standards, best practices, and specific client needs • Collaborate with AI teams to innovate model-in-the-loop and human-in-the-loop approaches, to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. • Stay abreast of the latest developments in how LLMs and GenAI can be applied to your area of expertise to ensure our evaluations remain cutting-edge. • Develop and write demonstrations to illustrate "what good data looks like" in terms of meeting benchmarks for quality and efficiency • Provide detailed feedback and explanations for your evaluations, helping to refine and improve the LLM's understanding and output