ARA Program Rules

Last updated: March 26, 2025

By applying to or participating in the Amazon Research Awards Program (the “ARA Program”), you (defined below) agree to the following rules (“Rules”). These Rules are solely between Amazon.com, Inc. and its affiliates (“Amazon”, “we”, “us”, or “our”) and the entity that you represent (“you” or “your”), including the lead researcher/s who applies to the ARA Program (the “Principal Investigator”) and any members of the research team. Capitalized terms not defined herein may be defined in the AWS Agreements (as defined below). You and/or the Principal Investigator are responsible for distributing these Rules to all members of the research team before they participate in any research in connection with a proposal funded by the ARA Program.

I. Eligibility Requirements

To be eligible for an ARA Program award (“Award”), the Principal Investigator must be (1) either a full-time faculty member at an accredited academic institution or a permanent researcher at a non-governmental organization with recognized legal status in its country (equivalent to 501(c)(3) status under the United States Internal Revenue Code) and (2) at or above the age of majority in their jurisdiction of residence at the time of application. Each Principal Investigator is permitted to submit only one proposal to the ARA Program per call for proposal period.

By submitting your proposal to the ARA Program, you represent that your Principal Investigator:

(a) is not a paid employee of a government entity (other than an accredited academic institution);

(b) is not under US export controls or sanctions;

(c) has not been a director, officer, employee, intern or contractor of Amazon within the 12 months preceding submission of your proposal to the ARA Program (“Ineligible Personnel”);

(d) is not a member of the immediate family or household of Ineligible Personnel; and

(e) has not participated in or had decision-making authority over any cloud infrastructure procurements involving Amazon.

The ARA Program is void in Cuba, Iran, Syria, North Korea and the Crimea, Luhansk and Donetsk regions of Ukraine, and where otherwise prohibited by law.

Amazon employees, including employees of Amazon Web Services, Inc. (“AWS”), are not eligible to receive an Award.

Amazon is not responsible for your internal organizational policies and procedures that may restrict your (including the Principal Investigator’s) ability to submit a proposal to the ARA Program.

II. Application Content

No proposal to the ARA Program may contain any confidential information and no part may be marked as ‘confidential.’ Amazon does not accept any legal obligation (whether of confidentiality, compensation, return or otherwise) with respect to any proposals. Amazon reserves the right to implement competitive, similar, or identical ideas in the future, without restriction or obligation. You understand and acknowledge that Amazon has wide access to technology, designs, and other materials, and may work on and/or develop projects and ideas that may be competitive with, similar to, or identical to your proposal in theme, idea, format or other respects, inclusive. You acknowledge and agree that you will not be entitled to any compensation as a result of Amazon’s use of any such similar or identical material that has or may come to Amazon from other sources.

You represent and warrant that your proposal:

(a) is either your original work or an update to your original work;

(b) does not, to your knowledge, infringe any third-party patent rights; and

(c) does not, to your knowledge, infringe, misappropriate or otherwise violate any other third-party intellectual property rights (i.e., other than patent rights), including any copyrights, trade secrets, trademarks, contract or licensing rights, rights of publicity or privacy, or moral rights.

III. Awards

Proposals selected for funding will receive an Award that may include cash, Promotional Credit (as defined in the AWS Promotional Credit Terms & Conditions), or both. Award funding is not extendable or transferable without our written consent, but you may submit new proposals for subsequent ARA Program calls.

All Award amounts will be determined by Amazon in its sole discretion. Any cash component of an Award:

(a) will be structured as a one-time unrestricted gift to your Principal Investigator’s academic institution or organization;

(b) will be provided directly to your academic institution or organization for distribution and management; and

(c) may not be used for indirect expenses which are not allocable, reasonable, adequately documented, and consistent with established policies and practices of your academic institution or organization.

You are responsible for the administration and apportionment of any costs and expenses associated with an Award, including any allowable and allocable overhead or indirect costs. In order to process any cash Award, you will be required to complete administrative requirements, which may include submitting a W-9 form to us, completing a tax questionnaire, and registering in Amazon’s Payee Central System. If you do not fulfill the administrative requirements for processing cash Awards within two years of your receipt of an Award notification, Amazon reserves the right to withhold payment. Any payment from Amazon to you under the Award may be issued by a purchase order. Except where prohibited by law, you are responsible for all taxes (including income tax and value added tax) that may be imposed on you by relevant local tax authorities.

These Rules, the agreements referenced herein, and any other agreement regarding the relationship between you and Amazon will constitute a Master Agreement under the terms of the purchase order.

IV. AWS Customer Agreement and AWS Promotional Credit Terms & Conditions

Amazon may make available to you an amount of AWS promotional computing credits (“AWS Credits”) for use in support of this Agreement. AWS Credits provided to University under this Agreement are subject to the AWS Promotional Credit Terms and Conditions (as may be updated from time to time on the AWS website). You acknowledge and agree that any use of AWS services, including but not limited to use of AWS Credits, is subject to the terms and conditions set forth in the AWS Customer Agreement (https://aws.amazon.com/agreement/), and/or any separate, bespoke agreement that you have entered into with Amazon governing use of AWS services (collectively, the “AWS Agreements”). In the event of any conflict between this Agreement and the AWS Agreements, the terms of the AWS Agreements shall take precedence.

V. Privacy

You acknowledge and agree that we may collect, store, share, and otherwise use personally identifiable information provided during the ARA Program application process, including but not limited to, name, mailing address, phone number, and email address. All personally identifiable information collected is subject to, and will be used in accordance with, the Amazon Privacy Notice, including for administering the ARA Program and verifying applicants’ identities, addresses, and telephone numbers in the event a proposal is selected for funding. By participating in the ARA Program, you consent to the transfer of personal data to the United States for purposes of administering the ARA Program, conducting publicity about the ARA Program, and additional purposes that are consistent with goals relating to the ARA Program. The data controller for information collected by us is Amazon.com, Inc., 410 Terry Ave North, Seattle, Washington 98109, USA.

VI. Publicity

Except where prohibited, you consent to our use of your name and the Principal Investigator’s name and title, proposal title, and proposal abstract text for purposes of identifying Amazon’s support of you, the Principal Investigator, the proposal and/or the ARA Program.

You may acknowledge our support by stating that your research is supported by the ARA Program (e.g., “Research reported in this [publication/press release] was supported by an Amazon Research Award, [Cycle /Year].”). Any use of Amazon or AWS logos is subject to the Amazon Trademark Guidelines and AWS Trademark Guidelines, respectively. Any other use of Amazon or AWS logos requires Amazon’s or such affiliate’s prior written consent. You must receive Amazon’s prior written consent before issuing a press release or making any public disclosure regarding your participation in the ARA Program. You agree not to misrepresent or embellish the relationship between us and you. You will not imply any relationship or affiliation between us and you except as expressly permitted by these Rules.

VII. Limitation of Liability

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU ACCEPT THE CONDITIONS STATED IN THESE RULES, AGREE TO BE BOUND BY THE DECISIONS OF AMAZON, AND WARRANT THAT YOU ARE ELIGIBLE TO PARTICIPATE IN THE ARA PROGRAM. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU, EACH RESEARCH TEAM MEMBER, THE PRINCIPAL INVESTIGATOR AND THE PRINCIPAL INVESTIGATOR’S INSTITUTION HEREBY RELEASES AMAZON FROM, AND WAIVES ANY AND ALL CLAIMS AGAINST AMAZON FOR, ANY LOSSES, LIABILITY, AND DAMAGES OF ANY KIND, (INCLUDING FOR ANY LOSS OF DATA, LOST PROFITS, COST OF COVER OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE, EXEMPLARY OR RELIANCE DAMAGES) INCURRED OR SUSTAINED IN CONNECTION WITH OR ARISING OUT OF (1) THE ARA PROGRAM OR ANY TRAVEL OR ACTIVITY RELATED THERETO, (2) USE OF ANY PROPOSAL OR RIGHTS THEREIN, OR (3) ANY BREACH OF ANY AGREEMENT OR WARRANTY ASSOCIATED WITH THE ARA PROGRAM, INCLUDING THESE RULES, HOWEVER CAUSED AND REGARDLESS OF THEORY OF LIABILITY.

VIII. Changes

We may amend any of these Rules at our sole discretion by posting the revised terms on the ARA Program website. Your continued participation in the ARA Program after the effective date of the revised Rules constitutes your acceptance of the rules.

IX. Disputes

Any dispute or claim relating in any way to the ARA Program will be resolved in accordance with terms set forth in the AWS Agreements.

X. Representations and Warranties

You represent and warrant that:

(a) your receipt of any Award is neither prohibited by nor inconsistent with any applicable laws, regulations, or binding orders, including applicable ethics rules or internal institutional rules;

(b) you have completed or will complete all legal and ethical requirements necessary to accept the Award;

(c) your receipt of the Award will not knowingly create a conflict of interest for Amazon;

(d) the Principal Investigator has not participated in, nor had, and do not anticipate participating in or having, any decision-making authority over, any procurements or purchasing decisions involving Amazon on behalf of your organization during the previous or upcoming twelve (12) months; and

(e) you will properly book and record the Award in your accounting documents in accordance with applicable laws and regulations.

In the event that your representations and warranties under this section are or become inaccurate, you must notify us immediately (research-awards@amazon.com) and any Award your organization receives will be voidable.

US, NY, New York
Are you passionate about solving big problems from ground-up? Do you enjoy building new state-of-the-art products at internet scale? Come lead the innovation in this startup team, vertical ad products. This is a green field problem without a known answer or a pattern to follow. We have ambitious vision to simplify full funnel advertising solutions, at scale, with specialized agentic AI-powered models and diversify the demand to strategic verticals including finserv, autos, locals.. etc. We are seeking an experienced Applied Scientist to drive innovation in our Ads Foundational Model. In this individual contributor role, you will apply advanced machine learning techniques to improve advertiser performance and customer experience. Key job responsibilities As an Applied Scientist on this team, you will: 1. Develop and drive the science strategy for Ads Foundational Model (Ads-FM), aligning it with the program's objectives and overall business goals. 2. Identify high-impact opportunities within Ads-FM program and lead the ideation, planning, and execution of science initiatives to address them. 3. Build and deploy machine learning models using computer vision, natural language processing, and deep learning to evaluate and enhance ad effectiveness. 4. Develop algorithms that extract meaningful signals from image, video, and audio content to predict and improve customer engagement 5. Leverage Amazon's extensive data repository to create predictive models that generate actionable recommendations for more compelling ad creative 6. Collaborate with business leaders and cross-functional teams to implement ML-powered solutions 7. Contribute to the ML roadmap for the Ads-FM program through innovation and research.
IN, KA, Bangalore
Amazon’s Last Mile Team is looking for a passionate individual with strong optimization and analytical skills to join its Last Mile Science team in the endeavor of designing and improving the most complex planning of delivery network in the world. Last Mile builds global solutions that enable Amazon to attract an elastic supply of drivers, companies, and assets needed to deliver Amazon's and other shippers' volumes at the lowest cost and with the best customer delivery experience. Last Mile Science team owns the core decision models in the space of jurisdiction planning, delivery channel and modes network design, capacity planning for on the road and at delivery stations, routing inputs estimation and optimization. Our research has direct impact on customer experience, driver and station associate experience, Delivery Service Partner (DSP)’s success and the sustainable growth of Amazon. Optimizing the last mile delivery requires deep understanding of transportation, supply chain management, pricing strategies and forecasting. Only through innovative and strategic thinking, we will make the right capital investments in technology, assets and infrastructures that allows for long-term success. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry. Key job responsibilities Candidates will be responsible for developing solutions to better manage and optimize delivery capacity in the last mile network. The successful candidate should have solid research experience in one or more technical areas of Operations Research or Machine Learning. These positions will focus on identifying and analyzing opportunities to improve existing algorithms and also on optimizing the system policies across the management of external delivery service providers and internal planning strategies. They require superior logical thinkers who are able to quickly approach large ambiguous problems, turn high-level business requirements into mathematical models, identify the right solution approach, and contribute to the software development for production systems. To support their proposals, candidates should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs. As a senior scientist, you will also help coach/mentor junior scientists in the team.
US, WA, Seattle
This role will contribute to developing the Economics and Science products and services in the Fee domain, with specialization in supply chain systems and fees. Through the lens of economics, you will develop causal links for how Amazon, Sellers and Customers interact. You will be a key and senior scientist, advising Amazon leaders how to price our services. You will work on developing frameworks and scaleable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Advertising, Supply Chain, Operations, Prime, Consumer Pricing, and Finance. We are looking for an experienced Principal Economist to improve our understanding of seller Economics, enhance our ability to estimate the causal impact of fees, and work with partner teams to design pricing policy changes. In this role, you will provide guidance to scientists to develop econometric models to influence our fee pricing worldwide. You will lead the development of causal models to help isolate the impact of fee and policy changes from other business actions, using experiments when possible, or observational data when not. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. They will work closely with Economists, Data / Applied Scientists, Strategy Analysts, Data Engineers, and Product leads to integrate economic insights into policy and systems production. Familiarity with systems and services that constitute seller supply chains is a plus but not required. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.
US, CA, Pasadena
The Amazon Center for Quantum Computing in Pasadena, CA, is looking to hire an Applied Scientist specializing in the design of microwave components for use in cryogenic environments. Working alongside other scientists and engineers, you will design and validate hardware performing microwave signal conditioning at cryogenic temperatures for Amazon quantum processors. Working effectively within a cross-functional team environment is critical. The ideal candidate will have a proven track record of hardware development from requirements development to validation. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilities Our scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for the signal conditioning of Amazon quantum processor systems at cryogenic temperatures. You’ll bring a passion for innovation, collaboration, and mentoring to: Solve layered technical problems across our cryogenic signal chain. Develop requirements with key system stakeholders, including quantum device, test and measurement, hardware, and theory teams. Design, implement, test, deploy, and maintain innovative solutions that meet both performance and cost metrics. Research enabling technologies necessary for Amazon reach commercial viability in quantum computing . A day in the life As you research, design, and implement cryogenic microwave signal conditioning solutions, you will also: Participate in requirements, design, and test reviews. Work cross-functionally to help drive decisions using your unique technical background and skill set. Define and maintain standards for operational excellence. Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly.
US, CA, Pasadena
The Amazon Center for Quantum Computing (CQC) team is looking for a passionate, talented, and inventive Research Engineer specializing in hardware design for cryogenic environments. The ideal candidate should have expertise in 3D CAD (SolidWorks), thermal and structural FEA (Ansys/COMSOL), hardware design for cryogenic applications, design for manufacturing, and mechanical engineering principles. The candidate must have demonstrated experience driving designs through full product development cycles (requirements, conceptual design, detailed design, manufacturing, integration, and testing). Candidates must also have a strong background in both cryogenic mechanical engineering theory and implementation. Working effectively within a cross-functional team environment is critical. Key job responsibilities The CQC collaborates across teams and projects to offer state-of-the-art, cost-effective solutions for scaling the signal delivery to quantum processor systems at cryogenic temperatures. Equally important is the ability to scale the thermal performance and improve EMI mitigation of the cryogenic environment. You will work on the following: - High density novel packaging solutions for quantum processor units - Cryogenic mechanical design for novel cryogenic signal conditioning sub-assemblies - Cryogenic mechanical design for signal delivery systems - Simulation-driven designs (shielding, filtering, etc.) to reduce sources of EMI within the qubit environment. - Own end-to-end product development through requirements, design reports, design reviews, assembly/testing documentation, and final delivery A day in the life As you design and implement cryogenic hardware solutions, from requirements definition to deployment, you will also: - Participate in requirements, design, and test reviews and communicate with internal stakeholders - Work cross-functionally to help drive decisions using your unique technical background and skill set - Refine and define standards and processes for operational excellence - Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly About the team The Amazon Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.
IT, Turin
As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.
IT, Turin
As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.
IT, Turin
As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.
IT, Turin
As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation