ARA Program Rules

Last updated: March 12, 2021

By applying to or participating in the Amazon Research Awards Program (“ARA Program”), you agree to the following rules (“Rules”). These Rules are solely between Amazon Web Services, Inc. (“AWS,” “we,” “us,” or “our”) and the entity that you represent (“you” or “your”), including the lead researcher/s who applies to the ARA Program (the “Principal Investigator”) and any members of the research team. Capitalized terms not defined herein may be defined in the AWS Customer Agreement. The Principal Investigator is responsible for distributing these rules to all members of the research team before they participate in any research in connection with a proposal funded by the ARA Program.

I. Eligibility Requirements

To be eligible for an ARA Program award (“Award”), the Principal Investigator must be (1) either a full-time faculty member at an accredited academic institution or a permanent researcher at a non-governmental organization with recognized legal status in their respective country (equivalent to 501(c)(3) status under the United States Internal Revenue Code) and (2) at or above the age of majority in their jurisdiction of residence at the time of application. Each Principal Investigator is permitted to submit only one proposal to the ARA Program per call for proposal period.

By submitting your proposal to the ARA Program, you represent that your Principal Investigator:

(a) is not a paid employee of a government entity (other than an accredited academic institution);

(b) is not under US export controls or sanctions;

(c) has not been a director, officer, employee, intern or contractor of Amazon or its affiliates within the 12 months preceding application to the ARA Program (“Ineligible Personnel”);

(d) is not a member of the immediate family or household of Ineligible Personnel;

(e) has not participated in or had decision-making authority over any cloud infrastructure procurements involving AWS or its affiliates; and

The ARA Program is void in Cuba, Iran, Syria, North Korea, Sudan, the region of Crimea, and where otherwise prohibited by law.

Amazon employees are not eligible to receive an Award.

II. Application Content

No proposal to the ARA Program may contain any confidential information and no part may be marked as ‘confidential.’ Amazon does not accept any legal obligation (whether of confidentiality, compensation, return or otherwise) with respect to any proposals. Amazon reserves the right to implement competitive, similar, or identical ideas in the future, without restriction or obligation. You understand and acknowledge that Amazon has wide access to technology, designs, and other materials, and may work on and/or develop projects and ideas that may be competitive with, similar to, or identical to your proposal in theme, idea, format or other respects, inclusive. You acknowledge and agree that you will not be entitled to any compensation as a result of Amazon’s use of any such similar or identical material that has or may come to Amazon from other sources.

You represent and warrant that your proposal

(a) is either your original work or an update to original work;

(b) does not, to your knowledge, infringe any third party patent rights; and

(c) does not infringe, misappropriate or otherwise violate any other third party intellectual property rights (i.e. other than patent rights), including any copyrights, trade secrets, trademarks, contract or licensing rights, rights of publicity or privacy, or moral rights.

III. Awards

Proposals selected for funding will receive an Award that may include cash, AWS Promotional Credit, or both. Award funding is not extendable or transferable without our written consent, but you may submit new proposals for subsequent ARA Program calls.

All Award amounts will be determined by AWS in its sole discretion. Any cash component of an Award:

(a) will be structured as a one-year unrestricted gift to your Principal Investigator’s academic institution or organization;

(b) will be provided directly to your academic institution or organization for distribution and management; and

(c) may not be used for indirect expenses which are not incurred solely for your Principal Investigator’s research.

You or your academic institution are responsible for any costs and expenses associated with an Award, including overhead or indirect costs. You will be required to complete administrative requirements to process any cash Award, which may include submitting a W-9 form, completing a tax questionnaire, and registering in Amazon’s Payee Central System. If your organization is unable to complete these requirements in a timely manner, AWS reserves the right to rescind the Award. Any payment from AWS to you under the Award may be issued by a purchase order. Except where prohibited by law, you are responsible for all taxes (including income tax and value added tax) that may be imposed on you by your local tax authorities. These Rules, the agreements referenced herein, and any other agreement regarding the relationship between you and AWS will constitute a Master Agreement under the terms of the purchase order.

IV. AWS Customer Agreement

Your use of any AWS Promotional Credit is subject to the general AWS Customer Agreement terms or other terms governing your use of AWS Services (“Agreement”). In the event of a conflict between these Rules and the Agreement, the Agreement will control with respect to your access to and use of the Service Offerings. Additionally, any use of AWS Promotional Credit will be in accordance with and subject to the AWS Promotional Credit Terms & Conditions. In the event of a conflict between these Rules and the AWS Promotional Credit Terms & Conditions, the AWS Promotional Credit Terms & Conditions will govern with respect to any AWS Promotional Credit you receive.

V. Privacy

You acknowledge and agree that we may collect, store, share, and otherwise use personally identifiable information provided during the ARA Program application process, including but not limited to, name, mailing address, phone number, and email address. All personally identifiable information collected is subject to, and will be used in accordance with, the Amazon Privacy Notice, including for administering ARA Program and verifying applicant’s identities, addresses, and telephone numbers in the event a proposal is selected for funding. By participating in the ARA Program, you consent to the transfer of personal data to the United States for purposes of administering the ARA Program, conducting publicity about the ARA Program, and additional purposes that are consistent with goals relating to the ARA Program. The data controller for information collected by us is Amazon.com Services, Inc., 410 Terry Ave North, Seattle, Washington 98109, USA.

VI. Marketing & Publicity

Except where prohibited, you consent to our use of your name, likeness, biographical information, and voice in advertising, publicity, trade, and other marketing and promotional materials (including video, audio, and print through all means of distribution) worldwide without compensation, notice or approval, and you disclaim any ownership rights to the content of such materials.

You may acknowledge our support by stating that your research is supported by the ARA Program. Any use of the AWS logo is subject to the AWS Trademark Guidelines. Any other use of Amazon logos requires Amazon’s prior written consent. You must receive AWS’s prior written consent before issuing a press release or making any public disclosure regarding your participation in the ARA Program. You agree not to misrepresent or embellish the relationship between us and you. You will not imply any relationship or affiliation between us and you except as expressly permitted by these Rules.

VII. Limitation of Liability

YOU ACCEPT THE CONDITIONS STATED IN THESE OFFICIAL RULES, AGREES TO BE BOUND BY THE DECISIONS OF AMAZON, AND WARRANT THAT YOU ARE ELIGIBLE TO PARTICIPATE IN THE ARA PROGRAM. EACH RESEARCH TEAM MEMBER, THE PRINCIPAL INVESTIGATOR AND THE PRINCIPAL INVESTIGATOR’S INSTITUTION HEREBY RELEASES AMAZON FROM, AND WAIVES ANY AND ALL CLAIMS AGAINST AMAZON FOR, ANY LOSSES, LIABILITY, AND DAMAGES OF ANY KIND, (INCLUDING FOR ANY LOSS OF DATA, LOST PROFITS, COST OF COVER OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE, EXEMPLARY OR RELIANCE DAMAGES) INCURRED OR SUSTAINED IN CONNECTION WITH OR RISING OUT OF (1) THE ARA PROGRAM OR ANY TRAVEL OR ACTIVITY RELATED THERETO, (2) USE OF ANY PROPOSAL OR RIGHTS THEREIN, OR (3) ANY BREACH OF ANY AGREEMENT OR WARRANTY ASSOCIATED WITH THE ARA PROGRAM, INCLUDING THESE OFFICIAL RULES, HOWEVER CAUSED AND REGARDLESS OF THEORY OF LIABILITY.

VIII. Changes

We may amend any of these rules at our sole discretion by posting the revised terms on the ARA Program website. Your continued participation in the ARA Program after the effective date of the revised rules constitutes your acceptance of the rules.

IX. Disputes

Any dispute or claim relating in any way to the ARA Program will be resolved in accordance with terms set forth in the AWS Customer Agreement.

X. Representations and Warranties

You represent and warrant that:

(a) your receipt of any Award is neither prohibited nor inconsistent with any applicable laws, regulations, or binding orders, including applicable ethics rules or internal institutional rules;

(b) you have completed or will complete all legal and ethical requirements necessary to accept the Award;

(c) your receipt of the Award will not create a conflict of interest for AWS or its affiliates;

(d) you are not participating in, nor have any decision-making authority over, any procurements or purchasing decisions involving AWS or its affiliates on behalf of your organization; and

(e) you will properly book and record the Award in your accounting documents in accordance with applicable laws and regulations.

In the event that your representations and warranties under this section are or become inaccurate, you must notify us immediately and any Award your organization receives will be voidable.

US, WA, Seattle
The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to build industry-leading Generative Artificial Intelligence (GenAI) technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities - Leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in generative artificial intelligence (GenAI). - Work with talented peers to lead the development of novel algorithms and modeling techniques to advance the state of the art with LLMs. - Collaborate with other science and engineering teams as well as business stakeholders to maximize the velocity and impact of your contributions. About the team It's an exciting time to be a leader in AI research. In Amazon's AGI Information team, you can make your mark by improving information-driven experiences of Amazon customers worldwide. Your work will directly impact our customers in the form of products and services that make use of language and multimodal technology!
US, WA, Seattle
Are you excited about developing foundation models to revolutionize automation, robotics and computer vision? Are you looking for opportunities to build and deploy them on real problems at truly vast scale? At Amazon Fulfillment Technologies and Robotics we are on a mission to build high-performance autonomous systems that perceive and act to further improve our world-class customer experience - at Amazon scale. We are looking for collaborative scientists, engineers and program managers for a variety of roles. The Amazon Robotics software team is seeking an experienced and senior Applied Scientist to focus on computer vision machine learning models. This includes building multi-viewpoint and time-series computer vision systems. It includes building large-scale models using data from many different tasks and scenes. This work spans from basic research such as cross domain training, to experimenting on prototype in the lab, to running wide-scale A/B tests on robots in our facilities. Key job responsibilities * Research vision - Where should we be focusing our efforts * Research delivery – Proving/dis-proving strategies in offline data or in the lab * Production studies - Insights from production data or ad-hoc experimentation. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
US, CA, East Palo Alto
The Customer Engagement Technology team leads AI/LLM-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are designed to adapt to changing company policies and invoke correct APIs to automate solutions to customer problems. Additionally, we enhance associate productivity through response/action recommendation, summarization to capture conversation context succinctly, retrieving precise information from documents to provide useful information to the agent, and machine translation to facilitate smoother conversations when the customer and agent speak different languages. Key job responsibilities Research and development of LLM-based chatbots and conversational AI systems for customer service applications. Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation. Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms. 4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions. Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
US, MA, Boston
The Amazon Dash Cart team is seeking a highly motivated Research Scientist (Level 5) to join our team that is focused on building new technologies for grocery stores. We are a team of scientists invent new algorithms (especially artificial intelligence, computer vision and sensor fusion) to improve customer experiences in grocery shopping. The Amazon Dash Cart is a smart shopping cart that uses sensors to keep track of what a shopper has added. Once done, they can bypass the checkout lane and just walk out. The cart comes with convenience features like a store map, a basket that can weigh produce, and product recommendations. Amazon Dash Cart’s are available at Amazon Fresh, Whole Foods. Learn more about the Dash Cart at https://www.amazon.com/b?ie=UTF8&node=21289116011. Key job responsibilities As a research scientist, you will help solve a variety of technical challenges and mentor other engineers. You will play an active role in translating business and functional requirements into concrete deliverables and build quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people. About the team Amazon Dash cart allows shoppers to checkout without lines — you just place the items in the cart and the cart will take care of the rest. When you’re done shopping, you leave the store through a designated dash lane. We charge the payment method in your Amazon account as you walk through the dash lane and send you a receipt. Check it out at https://www.amazon.com/b?ie=UTF8&node=21289116011. Designed and custom-built by Amazonians, our Dash cart uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning.
US, WA, Seattle
The Customer Engagement Technology team leads AI/LLM-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are designed to adapt to changing company policies and invoke correct APIs to automate solutions to customer problems. Additionally, we enhance associate productivity through response/action recommendation, summarization to capture conversation context succinctly, retrieving precise information from documents to provide useful information to the agent, and machine translation to facilitate smoother conversations when the customer and agent speak different languages. Key job responsibilities Research and development of LLM-based chatbots and conversational AI systems for customer service applications. Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation. Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions. Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field. A day in the life We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team Join our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.
US, CA, San Francisco
If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/ About Us: Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Data is critical to the algorithms that power the recommendation, search, and ranking systems. It's also critical to making decisions, especially working on systems that are themselves data-driven. As a Senior Data Scientist on the CDML team, you'll be responsible for helping drive improvements to the machine learning systems as well as analytics to drive decision-making. While there is a team of Applied Scientists building and shipping the algorithms themselves, data science can help improve these systems directly. In this role, you can identify and build new signals to input into the models. We're also working on the value model that the algorithm optimizes, and your input will be critical to understanding the tradeoffs and balancing multiple objectives in a scientific way. We also still have big unanswered analytics questions to solve. How often do viewers just want to get to the content they already know they want to watch, and when are they open to exploring new channels? These are the sorts of questions you'll be tackling. You Will - Inform product strategies by defining and updating core metrics for each initiative - Estimate the opportunity sizing of new features the team could take on - Identify and build new signals to incorporate into the algorithms driving recommendations, search, and feed ranking at Twitch - Identify metric tradeoff ratios that help inform value model choices, long-term impact from early-growth-funnel users, and other product decisions - Establish analytical framework for your team: ad-hoc analysis, automated dashboards, and self-service reporting tools to surface key data to stakeholders - Design A/B experiments to drive product direction with iterative innovation and measurement - Work hand-in-hand with business, product, engineering, and design to proactively influence and inform teammates' decisions throughout the product life cycle - Distill ambiguous product or business questions, find clever ways to answer them, and to quantify the uncertainty Perks - Medical, Dental, Vision & Disability Insurance - 401(k) - Maternity & Parental Leave - Flexible PTO - Amazon Employee Discount
US, WA, Seattle
The People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms, process improvements and products, which simultaneously improve Amazon and the lives, wellbeing, and the value of work of Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models, AI/ML technologies and software solutions to accelerate informed, accurate, and reliable decision backed by science and data. As a research scientist you will you will design and carry out surveys to address business questions; analyze survey and other forms of data with regression models; perform weighting and multiple imputation to reduce bias due to nonresponse. You will conduct methodological and statistical research to understand the quality of survey data. You will work with economists, engineers, and computer scientists to select samples, draft and test survey questions, calculate nonresponse adjusted weights, and estimate regression models on large scale data. You will evaluate, diagnose, understand, and surface drivers and moderators for key research streams, including (but are not limited to) attrition, engagement, productivity, inclusion, and Amazon culture. Key job responsibilities Help to design and execute a scalable global content development and validation strategy to drive more effective decisions and improve the employee experience across all of Amazon Conduct psychometric and econometric analyses to evaluate integrity and practical application of survey questions and data Identify and execute research streams to evaluate how to mitigate or remove sources of measurement error Partner closely and drive effective collaborations across multi-disciplinary research and product teams Manage full life cycle of large-scale research programs (Develop strategy, gather requirements, manage and execute)
US, WA, Seattle
Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers like Pieter Abbeel, Rocky Duan, and Peter Chen to push the boundaries of what's possible in robotic intelligence. As an Applied Scientist, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, scence understanding, sim2real transfer, multi-modal foundation models, and multi-task learning, designing novel algorithms that bridge the gap between cutting-edge research and real-world deployment at Amazon scale. In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications. Key job responsibilities - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Drive independent research initiatives in robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization - Lead technical projects from conceptualization through deployment, ensuring robust performance in production environments - Collaborate with platform teams to optimize and scale models for real-world applications - Contribute to the team's technical strategy and help shape our approach to next-generation robotics challenges A day in the life - Design and implement novel foundation model architectures, leveraging our extensive compute infrastructure to train and evaluate at scale - Collaborate with our world-class research team to solve complex technical challenges - Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems - Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists - Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas - Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applications Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team, led by pioneering AI researchers Pieter Abbeel, Rocky Duan, and Peter Chen, is building the future of intelligent robotics through groundbreaking foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.
IN, KA, Bengaluru
Alexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers’ experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team builds services and tools through Machine Learning techniques to implement our policies to detect and mitigate sensitive content in across Alexa. We are looking for a passionate, talented, and inventive Data Scientist-II to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring good learning and generative models knowledge. You will be working with a team of exceptional Data Scientists working in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with other data scientists while understanding the role data plays in developing data sets and exemplars that meet customer needs. You will analyze and automate processes for collecting and annotating LLM inputs and outputs to assess data quality and measurement. You will apply state-of-the-art Generative AI techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other data scientists and applied scientists to design and implement principled strategies for data optimization. Key job responsibilities A Data Scientist-II should have a reasonably good understanding of NLP models (e.g. LSTM, LLMs, other transformer based models) or CV models (e.g. CNN, AlexNet, ResNet, GANs, ViT) and know of ways to improve their performance using data. You leverage your technical expertise in improving and extending existing models. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies. You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing in your career, this may be the place for you. A day in the life You will be working with a group of talented scientists on running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation for worldwide coverage. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, model development, and solution implementation. You will work with other scientists, collaborating and contributing to extending and improving solutions for the team. About the team The mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics. The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.
US, WA, Seattle
The AWS Marketplace & Partner Services Science team is hiring an Applied Scientist to develop state-of-the-art recommendations systems, Conversational AI agents, and personalization capabilities within AWS Marketplace. This role will revolutionize discovery of solutions that accelerate customer cloud migrations for our customers, bringing personalization to AWS customers. The ideal candidate is comfortable leading production level recommendations strategies, implementing agent based conversationalAI experience, and mentoring other scientists on the team. You able to evaluate feasibility of scientific approaches and influence business leaders to develop the best experience for our customers. You thrive in a collaborative environment, where mentorship, learning, and teamwork is critical. Key job responsibilities - Work with customers, product managers, scientists, and engineers to deliver production level recommendation experiences - Ability to write production level code and support requirements for MLOps/LLMOps - Mentor Scientists on the team, and guide scientific approach across the organization About the team The AWS Marketplace & Partner Services Science team supports science models and recommendations that are deployed directly to AWS Customers (via AWS Marketplace), to our partners (via Partner Central), and to our internal AWS Sellers. Our mission is to accelerate cloud migrations and modernizations, supporting AWS customers to innovate, and the growth of our AWS Partners.