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EMNLP 20232023Accurate spelling correction is a critical step in modern search interfaces, especially in an era of mobile devices and speech-to-text inter-faces. For services that are deployed around the world, this poses a significant challenge for multilingual NLP: spelling errors need to be caught and corrected in all languages, and even in queries that use multiple languages. In this paper, we tackle this challenge
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NeurIPS 20232023The goal of session-based recommendation in E-commerce is to predict the next item that an anonymous user will purchase based on the browsing and purchase history. However, constructing global or local transition graphs to supplement session data can lead to noisy correlations and user intent vanishing. In this work, we propose the Frequent Attribute Pattern Augmented Transformer (FAPAT) that characterizes
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EMNLP 20232023Voice-controlled AI dialogue systems are susceptible to noise from phonetic variations and failure to resolve ambiguous entities. Typically, personalized entity resolution (ER) and/or query rewrites (QR) are deployed to recover from these error modes. Previous work in this field achieves personalization by constraining retrieval search space to personalized indices built from user’s historical interactions
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EMNLP 20232023Intent classification (IC) plays an important role in task-oriented dialogue systems. However, IC models often generalize poorly when training without sufficient annotated examples for each user intent. We propose a novel pre-training method for text encoders that uses contrastive learning with intent pseudo-labels to produce embeddings that are well-suited for IC tasks, reducing the need for manual annotations
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EMNLP 20232023In executable task-oriented semantic parsing, the system aims to translate users’ utterances in natural language to machine-interpretable programs (API calls) that can be executed according to pre-defined API specifications. With the popularity of Large Language Models (LLMs), in-context learning offers a strong baseline for such scenarios, especially in data-limited regimes (Hu et al., 2022; Shin et al
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June 7, 2018Alexa is a cloud-based service with natural-language-understanding capabilities that powers devices like Amazon Echo, Echo Show, Echo Plus, Echo Spot, Echo Dot, and more. Alexa-like voice services traditionally have supported small numbers of well-separated domains, such as calendar or weather. In an effort to extend the capabilities of Alexa, Amazon in 2015 released the Alexa Skills Kit, so third-party developers could add to Alexa’s voice-driven capabilities. We refer to new third-party capabilities as skills, and Alexa currently has more than 40,000. -
June 1, 2018Developing a new Alexa skill typically means training a machine-learning system with annotated data, and the skill’s ability to “understand” natural-language requests is limited by the expressivity of the semantic representation used to do the annotation. So far, the techniques used to represent natural language have been fairly simple, so Alexa has been able to handle only relatively simple requests.
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May 29, 2018As Alexa-enabled devices continue to expand into new countries, we propose an approach for quickly bootstrapping machine-learning models in new languages, with the aim of more efficiently bringing Alexa to new customers around the world.
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May 24, 2018Amazon scientists are continuously expanding Alexa’s natural-language-understanding (NLU) capabilities to make Alexa smarter, more useful, and more engaging.
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Yang, JunMay 11, 2018Smart speakers, such as the Amazon Echo family of products, are growing in popularity among consumer and business audiences. In order to improve the automatic speech recognition (ASR) and full-duplex voice communication (FDVC) performance of these smart speakers, acoustical echo cancellation (AEC) and noise reduction systems are required. These systems reduce the noises and echoes that can impact operation, such as an Echo device accurately hearing the wake word “Alexa.”
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May 4, 2018In recent years, the amount of textual information produced daily has increased exponentially. This information explosion has been accelerated by the ease with which data can be shared across the web. Most of the textual information is generated as free-form text, and only a small fraction is available in structured format (Wikidata, Freebase etc.) that can be processed and analyzed directly by machines.
