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Publications

Amazon is a great place to practice science and have real business impact, but that's only one part of the story. Our scientists continue to publish, teach, and engage with the worldwide research community, sharing insights across diverse disciplines from machine learning to operations research. Through these contributions, we're advancing scientific knowledge while developing innovations that address complex challenges for customers and society. 
4,150 results found
  • Kshitij Tayal, Nikhil Rao, SAURABH AGRAWAL, Karthik Subbian
    NeurIPS 2019 Workshop on Graph Representation Learning
    2019
    Short text classification is a fundamental problem in natural language processing, social network analysis, and e-commerce. Traditional approaches for classifying text do not generalize to short texts, due to the lack of structure that is prevalent in longer sentences and paragraphs. More recently, deep learning-based methods have been applied to this problem, with limited success. To overcome the limitations
  • IWSLT 2019 International Workshop on Spoken Language Translation
    2019
    The recent advances introduced by neural machine translation (NMT) are rapidly expanding the application fields of machine translation, as well as reshaping the quality level to be targeted. In particular, if translations have to fit some given layout, quality should not only be measured in terms of adequacy and fluency, but also length. Exemplary cases are the translation of document files, subtitles, and
  • IWSLT 2019 International Workshop on Spoken Language Translation
    2019
    Neural machine translation models have shown to achieve high quality when trained and fed with well structured and punctuated input texts. Unfortunately, the latter condition is not met in spoken language translation, where the input is generated by an automatic speech recognition (ASR) system. In this paper, we study how to adapt a strong NMT system to make it robust to typical ASR errors. As in our application
  • EMNLP 2019 Workshop on Noisy User-Generated Text
    2019
    Robustness to capitalization errors is a highly desirable characteristic of named entity recognizers, yet we find standard models for the task are surprisingly brittle to such noise. Existing methods to improve robustness to the noise completely discard given orthographic information, which significantly degrades their performance on well-formed text. We propose a simple alternative approach based on data
  • ICLR 2019 Second Workshop on Learning from Limited Labeled Data
    2019
    In this paper, we propose a weak supervision framework for neural ranking tasks based on the data programming paradigm (Ratner et al., 2016), which enables us to leverage multiple weak supervision signals from different sources. Empirically, we consider two sources of weak supervision signals, unsupervised ranking functions and semantic feature similarities. We train a BERT-based passageranking model (which
  • ICDAR 2019 Workshop on Machine Learning
    2019
    Offline handwriting recognition with deep neural networks is usually limited to words or lines due to large computational costs. In this paper, a less computationally expensive full page offline handwritten text recognition framework is introduced. This framework includes a pipeline that locates handwritten text with an object detection neural network and recognises the text within the detected regions
  • Kalpit Dixit, Yaser Al-Onaizan
    ACL 2019
    2019
    Relation Extraction is the task of identifying entity mention spans in raw text and then identifying relations between pairs of the entity mentions. Recent approaches for this spanlevel task have been token-level models which have inherent limitations. They cannot easily define and implement span-level features, cannot model overlapping entity mentions and have cascading errors due to the use of sequential
  • Rasool Fakoor, Pratik Chaudhari, Alex Smola
    UAI 2019
    2019
    On-policy reinforcement learning (RL) algorithms have high sample complexity while offpolicy algorithms are difficult to tune. Merging the two holds the promise to develop efficient algorithms that generalize across diverse environments. It is however challenging in practice to find suitable hyper-parameters that govern this trade off. This paper develops a simple algorithm named P3O that interleaves offpolicy
  • EUSIPCO 2019
    2019
    In this work, we describe limitations of the free-field propagation model for designing broadband beamformers for microphone arrays on a rigid surface. Towards this goal, we describe a general framework for quantifying the microphone array performance in a general wave-field by directly solving the acoustic wave equation. The model utilizes Finite-Element-Method (FEM) for evaluating the response of the
  • Feng Nan, Ran Ding, Ramesh Nallapati, Bing Xiang
    ACL 2019
    2019
    We propose a novel neural topic model in the Wasserstein autoencoders (WAE) framework. Unlike existing variational autoencoder based models, we directly enforce Dirichlet prior on the latent document-topic vectors. We exploit the structure of the latent space and apply a suitable kernel in minimizing the Maximum Mean Discrepancy (MMD) to perform distribution matching. We discover that MMD performs much
  • Current methods for body shape estimation either lack detail or require many images. They are usually architecturally complex and computationally expensive. We propose FACSIMILE (FAX), a method that estimates a detailed body from a single photo, lowering the bar for creating virtual representations of humans. Our approach is easy to implement and fast to execute, making it easily deployable. FAX uses an
  • Sergey Prokudin, Christoph Lassner, Javier Romero
    ICCV 2019
    2019
    With an increased availability of 3D scanning technology, point clouds are moving into the focus of computer vision as a rich representation of everyday scenes. However, they are hard to handle for machine learning algorithms due to their unordered structure. One common approach is to apply occupancy grid mapping, which dramatically increases the amount of data stored and at the same time loses details
  • Interspeech 2019
    2019
    Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be available in ample amounts in existing customer care center logs or can be collected from crowd workers. Annotating these datasets can be prohibitively expensive. Recently
  • Brais Martinez Alonso, Davide Modolo, Yuanjun Xiong, Joe Tighe
    ICCV 2019
    2019
    Action recognition has seen a dramatic performance improvement in the last few years. Most of the current state-of-the-art literature either aims at improving performance through changes to the backbone CNN network, or they explore different trade-offs between computational efficiency and performance, again through altering the backbone network. However, almost all of these works maintain the same last
  • Prakhar Swarup, Roland Maas, Sri Garimella, Sri Harish Mallidi, Björn Hoffmeister
    Interspeech 2019
    2019
    In automatic speech recognition, confidence measures provide a quantitative representation used to assess the reliability of generated hypothesis text. For personal assistant devices like Alexa, speech recognition errors are inevitable due to the growing number of applications. Hence, confidence scores provide an important metric to downstream consumers to gauge the correctness of ASR hypothesis text and

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CA, BC, Vancouver
Do you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more, all with the shared goal of connecting the right people to the right jobs in a way that is fair and precise. Last year we delivered over 6 million online candidate assessments, and helped Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of workers in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms, leveraging Amazon's in-house tech stack to bring innovative solutions to life. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems. Global Hiring Science owns and develops products and services using Artificial Intelligence and Machine Learning (ML) that enhance recruitment. We collaborate with scientists to build and maintain machine learning solutions for hiring, offering opportunities to both apply and develop ML engineering skills in a production environment. Key job responsibilities • Design and implement advanced AI models using the latest LLM and GenAI technologies to develop fair and accurate machine learning models for hiring. • Clearly and cogently present your work and ideas, and respond effectively to feedback. • Collaborate with cross-functional teams with Research Scientists and Software Engineers to integrate AI-driven products into Amazon’s hiring process. • Stay at the advance of AI research, continuously exploring and implementing new techniques in NLP, LLMs, and GenAI to drive innovation in hiring. • Implement advanced natural language processing models to extract insights from diverse data sources. • Ensure effective teamwork, communication, collaboration, and commitment across multiple teams with competing priorities. • Contribute to the scientific community through publications, presentations, and collaborations with academic institutions. About the team The mission of Global Hiring Science (GHS) is to improve both the efficiency and effectiveness of hiring across Amazon with assessments and interview improvements. We are a team of experts in machine learning, industrial-organizational psychology, data science, and measuring the knowledge, skills, and abilities that it takes to be successful at Amazon.
IN, KA, Bengaluru
Interested to build the next generation Financial systems that can handle billions of dollars in transactions? Interested to build highly scalable next generation systems that could utilize Amazon Cloud? Massive data volume + complex business rules in a highly distributed and service oriented architecture, a world class information collection and delivery challenge. Our challenge is to deliver the software systems which accurately capture, process, and report on the huge volume of financial transactions that are generated each day as millions of customers make purchases, as thousands of Vendors and Partners are paid, as inventory moves in and out of warehouses, as commissions are calculated, and as taxes are collected in hundreds of jurisdictions worldwide. Key job responsibilities • Understand the business and discover actionable insights from large volumes of data through application of machine learning, statistics or causal inference. • Analyse and extract relevant information from large amounts of Amazon’s historical transactions data to help automate and optimize key processes • Research, develop and implement novel machine learning and statistical approaches for anomaly, theft, fraud, abusive and wasteful transactions detection. • Use machine learning and analytical techniques to create scalable solutions for business problems. • Identify new areas where machine learning can be applied for solving business problems. • Partner with developers and business teams to put your models in production. • Mentor other scientists and engineers in the use of ML techniques. A day in the life • Understand the business and discover actionable insights from large volumes of data through application of machine learning, statistics or causal inference. • Analyse and extract relevant information from large amounts of Amazon’s historical transactions data to help automate and optimize key processes • Research, develop and implement novel machine learning and statistical approaches for anomaly, theft, fraud, abusive and wasteful transactions detection. • Use machine learning and analytical techniques to create scalable solutions for business problems. • Identify new areas where machine learning can be applied for solving business problems. • Partner with developers and business teams to put your models in production. • Mentor other scientists and engineers in the use of ML techniques. About the team The FinAuto TFAW(theft, fraud, abuse, waste) team is part of FGBS Org and focuses on building applications utilizing machine learning models to identify and prevent theft, fraud, abusive and wasteful(TFAW) financial transactions across Amazon. Our mission is to prevent every single TFAW transaction. As a Machine Learning Scientist in the team, you will be driving the TFAW Sciences roadmap, conduct research to develop state-of-the-art solutions through a combination of data mining, statistical and machine learning techniques, and coordinate with Engineering team to put these models into production. You will need to collaborate effectively with internal stakeholders, cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards.
IN, KA, Bengaluru
Amazon Health Services (One Medical) About Us: At Health AI, we're revolutionizing healthcare delivery through innovative AI-enabled solutions. As part of Amazon Health Services and One Medical, we're on a mission to make quality healthcare more accessible while improving patient outcomes. Our work directly impacts millions of lives by empowering patients and enabling healthcare providers to deliver more meaningful care. Role Overview: We're seeking an Applied Scientist to join our dynamic team in building state of the art AI/ML solutions for healthcare. This role offers a unique opportunity to work at the intersection of artificial intelligence and healthcare, developing solutions that will shape the future of medical services delivery. Key job responsibilities • Lead end-to-end development of AI/ML solutions for Amazon Health organization, including Amazon Pharmacy and One Medical • Research, design, and implement state-of-the-art machine learning models, with a focus on Large Language Models (LLMs) and Visual Language Models (VLMs) • Optimize and fine-tune models for production deployment, including model distillation for improved latency • Drive scientific innovation while maintaining a strong focus on practical business outcomes • Collaborate with cross-functional teams to translate complex technical solutions into tangible customer benefits • Contribute to the broader Amazon Health scientific community and help shape our technical roadmap
US, CA, San Francisco
Amazon launched the AGI Lab to develop foundational capabilities for useful AI agents. We built Nova Act - a new AI model trained to perform actions within a web browser. The team builds AI/ML infrastructure that powers our production systems to run performantly at high scale. We’re also enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities This role will lead a team of SDEs building AI agents infrastructure from launch to scale. The role requires the ability to span across ML/AI system architecture and infrastructure. You will work closely with application developers and scientists to have a impact on the Agentic AI industry. We're looking for a Software Development Manager who is energized by building high performance systems, making an impact and thrives in fast-paced, collaborative environments. About the team Check out the Nova Act tools our team built on on nova.amazon.com/act
US, MA, Boston
The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, CA, Santa Clara
Amazon Quick Suite is an enterprise AI platform that transforms how organizations work with their data and knowledge. Combining generative AI-powered search, deep research capabilities, intelligent agents and automations, and comprehensive business intelligence, Quick Suite serves tens of thousands of users. Our platform processes thousands of queries monthly, helping teams make faster, data-driven decisions while maintaining enterprise-grade security and governance. From natural language interactions with complex datasets to automated workflows and custom AI agents, Quick Suite is redefining workplace productivity at unprecedented scale. We are seeking a Data Scientist II to join our Quick Data team, focusing on evaluation and benchmarking data development for Quick Suite features, with particular emphasis on Research and other generative AI capabilities. Our mission is to engineer high-quality datasets that are essential to the success of Amazon Quick Suite. From human evaluations and Responsible AI safeguards to Retrieval-Augmented Generation and beyond, our work ensures that Generative AI is enterprise-ready, safe, and effective for users at scale. As part of our diverse team—including data scientists, engineers, language engineers, linguists, and program managers—you will collaborate closely with science, engineering, and product teams. We are driven by customer obsession and a commitment to excellence. Key job responsibilities In this role, you will leverage data-centric AI principles to assess the impact of data on model performance and the broader machine learning pipeline. You will apply Generative AI techniques to evaluate how well our data represents human language and conduct experiments to measure downstream interactions. Specific responsibilities include: * Design and develop comprehensive evaluation and benchmarking datasets for Quick Suite AI-powered features * Leverage LLMs for synthetic data corpora generation; data evaluation and quality assessment using LLM-as-a-judge settings * Create ground truth datasets with high-quality question-answer pairs across diverse domains and use cases * Lead human annotation initiatives and model evaluation audits to ensure data quality and relevance * Develop and refine annotation guidelines and quality frameworks for evaluation tasks * Conduct statistical analysis to measure model performance, identify failure patterns, and guide improvement strategies * Collaborate with ML scientists and engineers to translate evaluation insights into actionable product improvements * Build scalable data pipelines and tools to support continuous evaluation and benchmarking efforts * Contribute to Responsible AI initiatives by developing safety and fairness evaluation datasets About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.
US, WA, Seattle
The Amazon Q Developer Science team is looking for an Applied Scientist who is passionate about building services and tools for developers that leverage artificial intelligence (AI) agents and machine learning (ML). You will be part of a team building AI-based services for Amazon Q Developer with the focus on redefining the way developer work. The team works in close collaboration with other AWS AI services such as AWS Bedrock, the AWS IDE Toolkit, and Amazon Sagemaker. If you are excited about working in cloud computing and building new AWS services, then we'd love to talk to you. Key job responsibilities As a senior Applied Scientist, you are recognized for your expertise, advise team members on a range of machine learning topics, and work closely with software engineers to drive the delivery of end-to-end modeling solutions. Your work focuses on ambiguous problem areas where the business problem or opportunity may not yet be defined. The problems that you take on require scientific breakthroughs. You take a long-term view of the business objectives, product roadmaps, technologies, and how they should evolve. You drive mindful discussions with customers, engineers, and scientist peers. You bring perspective and provide context for current technology choices, and make recommendations on the right modeling and component design approach to achieve the desired customer experience and business outcome. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
US, MA, Boston
The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, MA, Boston
The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, WA, Seattle
We are working on improving shopping on Amazon using the conversational capabilities of large language models and through customer behavioral data to make them more personalized for each customer. We are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. In this role, you will be managing a team working on Large Language Model (LLM) and/or Vision-Language Model (VLM) post-training and alignment for new shopping experiences. You’ll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you’re fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!