Careers

Are you inspired by invention? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Last Mile Solutions Engineering team. WW AMZL Solutions Engineering team is looking to build out our Senior Simulation team to drive innovation across our Last Mile network. We start with the customer and work backwards in everything we do. If you’re interested in joining a rapidly growing team working to build a unique, solutions advisory group with a relentless focus on the customer, you’ve come to the right place. This is a blue-sky role that gives you a chance to roll up your sleeves and dive into big data sets in order to build discrete event 3D simulations using tools like Flexsim, Anylogic, Emulate 3D etc and experimentation systems at scale, build optimization algorithms and leverage cutting-edge technologies across Amazon. This is an opportunity to think big about how to solve a challenging problem for the customers. As a Sr. Simulation Scientist, you are expected to deep dive into complex problems and drive relentlessly towards innovative solutions working with cross functional teams. Be comfortable interfacing and influencing various functional teams and individuals at all levels of the organization in order to be successful. Lead strategic modelling and simulation projects related to drive process design decisions. Your expertise in synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication will enable you to answer specific business questions and innovate for the future. You will apply cutting edge designs and methodologies for complex use cases across Last Mile network to drive innovation. In addition, you will contribute to the end state vision for simulation and experimentation of future delivery stations at Amazon. Key job responsibilities Key job responsibilities • Lead the design, implementation, and delivery of the simulation data science solutions to perform system of systems discrete event simulations for significantly complex operational processes that have a long-term impact on a product, business, or function using FlexSim, Demo 3D, AnyLogic or any other Discrete Event Simulation (DES) software packages • Lead strategic modeling and simulation research projects to drive process design decisions • Be an exemplary practitioner in simulation science discipline to establish best practices and simplify problems to develop discrete event simulations faster with higher standards • Identify and tackle intrinsically hard process flow simulation problems (e.g., highly complex, ambiguous, undefined, with less existing structure, or having significant business risk or potential for significant impact • Deliver artifacts that set the standard in the organization for excellence, from process flow control algorithm design to validation to implementations to technical documents using simulations • Be a pragmatic problem solver by applying judgment and simulation experience to balance cross-organization trade-offs between competing interests and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors for multiple simulation projects • Provide simulation data and measurements that influence the business strategy of an organization. Write effective white papers and artifacts while documenting your approach, simulation outcomes, recommendations, and arguments • Lead and actively participate in reviews of simulation research science solutions. You bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding within simulation data science discipline • Pay a significant role in the career development of others, actively mentoring and educating the larger simulation data science community on trends, technologies, and best practices • Use advanced statistical /simulation tools and develop codes (python or another object oriented language) for data analysis , simulation, and developing modeling algorithms • Lead and coordinate simulation efforts between internal teams and outside vendors to develop optimal solutions for the network, including equipment specification, material flow control logic, process design, and site layout • Deliver results according to project schedules and quality A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

At Amazon's Selection Monitoring team, we leverage advanced AI technologies, including the latest Large Language Models (LLMs) and Generative AI (GenAI), to enrich and expand Amazon's product selection in alignment with consumers’ interests. Our mission is to establish the world's most comprehensive, accurate, and up-to-date universal product catalog, setting new standards in product discovery and coverage. We're seeking innovative Applied Scientists passionate about leveraging advanced AI to tackle complex challenges in product intelligence, data integration, and knowledge discovery. In this role, you'll collaborate with teams across Amazon to drive customer-focused solutions and amplify the impact of your work on our global customer base. Key job responsibilities - Design and implement advanced AI models using the latest LLM and GenAI technologies to enhance product understanding, matching, and categorization at an unprecedented scale. - Develop novel approaches to extract, generate, and validate product attributes and relationships using multimodal AI, combining text, image, and structured data analysis. - Create intelligent systems that can automatically generate high-quality product descriptions, features, and specifications using GenAI techniques. - Implement advanced natural language processing and computer vision models to extract insights from diverse data sources, including web content, user-generated data, and product imagery. - Develop innovative solutions for entity resolution, knowledge graph construction, and semantic reasoning to build a comprehensive understanding of the global product landscape. - Collaborate with cross-functional teams to integrate AI-driven insights into Amazon's product selection strategies and decision-making processes. - Lead the design and implementation of scalable, production-ready AI systems that can process billions of products efficiently on Amazon Web Services (AWS). - Stay at the advance of AI research, continuously exploring and implementing new techniques in LLMs, GenAI, and multimodal learning to drive innovation in product intelligence. - Contribute to the scientific community through publications, presentations, and collaborations with academic institutions.

Come transform Amazon Search using Large Language Models (LLMs). We are building new approaches to bring in a step change to both Amazon Rufus and Amazon Search. You will innovate with your team to provide delightful answers to customers by incorporating world knowledge in matching and ranking models, and helping the models deeply understand semantic meaning in descriptive and conversational queries such as "light tent for snow camping with my son", “best toys for on the go” or “cheap plus size summer pajamas”. Key job responsibilities - You will analyze large scale datasets - define metrics that reflect customer experience - invent techniques that improve capabilities such as understanding of natural language queries, questions and conversations - test your ideas in controlled experiments - train, fine-tune and align Large Language Models (LLMs). - distill Large Language Models into Fast Language Models and deploy them to operate at Amazon scale with imperceptible latencies

Amazon.com’s Buyer Risk Prevention's (BRP) mission is to make Amazon the safest and most trusted place worldwide to transact online. BRP safeguards every financial transaction across all Amazon sites. As such, BRP designs and builds the software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.com. The BRP organization is looking for an Applied Scientist for the Buyer Abuse team, whose mission is to combine advanced analytics with investigator insight to create mechanisms to proactively and reactively reduce the impact of abuse across Amazon. Key job responsibilities As an Applied Scientist, you will be responsible for modeling complex problems, discovering insights, and building cutting edge risk algorithms that identify opportunities through statistical models, machine learning, and visualization techniques to improve operational efficiency and reduce monetary losses and improve customer trust. You will need to collaborate effectively with business and product leaders within BRP and cross-functional teams to build scalable solutions against high organizational standards. The candidate should be able to apply a breadth of tools, data sources, and ML techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. The candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Responsibilities: - Invent, implement, and deploy state of the art machine learning algorithms and systems - Build prototypes and explore conceptually new solutions - Define and conduct experiments to validate/reject hypotheses, and communicate insights and recommendations to Product and Tech teams - Take ownership of how ML solutions impact Amazon resources and Customer experience - Develop efficient data querying infrastructure for both offline and online use cases - Collaborate with cross-functional teams from multidisciplinary science, engineering and business backgrounds to enhance current automation processes - Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use. - Research and implement novel machine learning and statistical approaches - Maintain technical document and communicate results to diverse audiences with effective writing, visualizations, and presentations Please visit https://www.amazon.science for more information

Welcome to Amazon's Worldwide Returns & ReCommerce (WWR&R) Team At WWR&R, we're revolutionizing returns management through our innovative "Zero Initiative," focusing on eliminating return costs, waste, and defects. Our mission extends beyond conventional business metrics to create lasting value for our customers, company, and environment. As pioneers in Amazon's circular economy, we're transforming how returns are handled through edge technology and operational excellence. Our approach combines sophisticated machine learning, automated routing systems, and innovative reuse channels to create seamless experiences for our customers while significantly reducing environmental impact. Our diverse team of experts in business, technology, and operations works collaboratively to manage the complete lifecycle of returned and damaged products. We're developing next-generation solutions that streamline the returns process, enhance product support, and create sustainable reuse opportunities. Join us in building scalable, high-impact solutions that shape the future of sustainable commerce while delivering exceptional customer experiences. At WWR&R, you'll be part of an innovative team that's committed to transforming returns management while contributing to a more sustainable future. Key job responsibilities -Design, develop, and evaluate highly innovative models for Natural Language Programming (NLP), Large Language Model (LLM), or Large Computer Vision projects. -Use SQL to query and analyze the data. -Use Python, Jupyter notebook, and Pytorch to train/test/deploy ML models. -Use machine learning and analytical techniques to create scalable solutions for business problems. -Research and implement novel machine learning and statistical approaches. -Mentor junior scientists and interns by providing technical guidance for their projects. -Work closely with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. About the team When a customer returns a package to Amazon, the request and package will be passed through our WWRR machine learning (ML) systems so that we could improve the customer experience, identify return root cause, optimize re-use, and evaluate the returned package. Our problems touch multiple modalities spanning from: textual, categorical, image, to speech data. We operate at large scale and rely on state-of-the-art modeling techniques to power our ML models

Amazon’s Last Mile Team is looking for a passionate individual with strong optimization and analytical skills to join its Last Mile Science team in the endeavor of designing and improving the most complex planning of delivery network in the world. Last Mile builds global solutions that enable Amazon to attract an elastic supply of drivers, companies, and assets needed to deliver Amazon's and other shippers' volumes at the lowest cost and with the best customer delivery experience. Last Mile Science team owns the core decision models in the space of jurisdiction planning, delivery channel and modes network design, capacity planning for on the road and at delivery stations, routing inputs estimation and optimization. Our research has direct impact on customer experience, driver and station associate experience, Delivery Service Partner (DSP)’s success and the sustainable growth of Amazon. Optimizing the last mile delivery requires deep understanding of transportation, supply chain management, pricing strategies and forecasting. Only through innovative and strategic thinking, we will make the right capital investments in technology, assets and infrastructures that allows for long-term success. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry. Key job responsibilities Candidates will be responsible for developing solutions to better manage and optimize delivery capacity in the last mile network. The successful candidate should have solid research experience in one or more technical areas of Operations Research or Machine Learning. These positions will focus on identifying and analyzing opportunities to improve existing algorithms and also on optimizing the system policies across the management of external delivery service providers and internal planning strategies. They require superior logical thinkers who are able to quickly approach large ambiguous problems, turn high-level business requirements into mathematical models, identify the right solution approach, and contribute to the software development for production systems. To support their proposals, candidates should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs. As a senior scientist, you will also help coach/mentor junior scientists in the team.

We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our mission is to prevent denied entities from transacting with Amazon businesses. We build automatic mechanisms to detect and prevent prohibited transactions with denied entities using a diverse set of algorithms and machine learning techniques. We screen over a billion events every day and develop algorithms which are able to scale and detect suspicious entities . We are still Day 1 and have an exciting road map to build Machine Learning (ML) and Generative AI (LLM) powered detection and resolution systems to help scale Amazon for years to come. We are seeking an outstanding Applied Scientist to join our team and help tackle challenging problems at the forefront of machine learning and artificial intelligence. Working closely with a multidisciplinary team of engineers, data scientists, and domain experts, you will play a crucial role in defining cutting-edge ML/AI-powered customer experiences and solutions. If you have an entrepreneurial mindset, the technical depth to deliver impactful results, and a passion for innovation, we want to hear from you. Key job responsibilities In this role, you will: • Drive the research, design, and development of novel ML/AI models and systems to power critical products and services • Collaborate cross-functionally to deeply understand business requirements, customer needs, and technical constraints • Rapidly prototype, test, and iterate on ML/AI solutions, iterating quickly based on data and feedback • Communicate complex technical concepts to technical and non-technical stakeholders • Mentor and grow a team of talented ML scientists and engineers • Stay up-to-date on the latest advancements in AI/ML and identify opportunities to apply emerging techniques A day in the life 1. Starting the day by reviewing the latest model performance metrics and identifying areas for improvement 2. Brainstorming new ML architectures and approaches with your cross-functional team during a whiteboard session 3. Diving deep into a complex dataset, leveraging advanced statistical and ML techniques to uncover hidden insights 4. Prototyping a new ML model and running a series of experiments to optimize its performance 5. Preparing a presentation to pitch your latest research findings and recommendations to product and engineering leaders 6. Mentoring a junior data scientist, providing guidance on coding best practices and problem-solving strategies About the team Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training and Career growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Have you ever wondered how that Amazon box with the smile arrives so quickly, where it came from, and how much it cost Amazon to deliver? The WW Amazon Logistics, Business Analytics team manages the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner. We are seeking an enthusiastic, customer-obsessed Principal Applied Scientist with strong analytical skills to join our team. This role is crucial in optimizing Amazon's vast delivery network and will have significant impact on the customer experience, particularly in the final phase of delivery. As a Principal Applied Scientist, you will: 1. Address business challenges through building compelling cases and using data to influence change across the organization 2. Develop input and assumptions based on preexisting models to estimate costs and savings opportunities associated with varying levels of network growth and operations 3. Create metrics to measure business performance, identify root causes and trends, and prescribe action plans 4. Manage multiple high-impact projects simultaneously 5. Work with technology teams and product managers to develop new tools and systems supporting business growth 6. Communicate with and support various internal stakeholders and external audiences 7. Implement scheduling solutions, improve metrics, and develop scalable processes and tools The ideal candidate will have: - PhD in Operations Research, Statistics, Engineering, or Supply Chain Management - Extensive experience in operations research and data-driven decision making - Strong analytical and problem-solving skills - Robust program management and research science skills - Ability to work with a team and make independent decisions in ambiguous environments - Customer-obsessed mindset with a focus on improving the Amazon delivery experience This role offers the autonomy to think strategically and make data-driven decisions from day one. Join us in shaping the future of e-commerce delivery and addressing the core challenges in our world-class operations space! Key job responsibilities 1. Advanced Modeling and Algorithm Development: - Design and implement sophisticated machine learning models for logistics optimization - Develop complex time series forecasting algorithms for demand prediction and resource allocation 2. AI and Machine Learning Integration: - Architect and deploy AI-powered systems to enhance decision-making in logistics operations - Implement deep learning techniques for image recognition in package sorting and handling - Develop reinforcement learning algorithms for adaptive scheduling and resource management 3. Big Data Analytics and Processing: - Design and implement distributed computing solutions for processing massive logistics datasets - Utilize cloud computing platforms (e.g., AWS) for scalable data processing and analysis 5. AI-Driven Workflow Optimization: - Design and implement AI agents for autonomous decision-making in logistics processes - Create machine learning models for customer behavior analysis and personalized delivery options 6. Software Development and System Architecture: - Write efficient, scalable code in languages such as Python, Java, or C++ - Develop and maintain complex software systems for logistics optimization - Stay at the forefront of AI and ML research - Publish research findings in top-tier conferences and journals About the team We are Amazon's Last Mile Science and Analytics team, dedicated to improving e-commerce delivery. We work to optimize our vast network, forecast demand using machine learning, and enhance route efficiency. Our efforts focus on developing innovative delivery methods, applying AI to solve complex problems, and conducting geospatial analysis. We create simulations to refine processes and plan capacity effectively. Operating globally, we strive to develop adaptable solutions for diverse markets. We aim to advance logistics science, continually improving speed, efficiency, and customer satisfaction, in support of Amazon's mission to be Earth's most customer-centric company.

Lead innovations in transportation optimization at Amazon! We're seeking an exceptional Applied Science Manager to spearhead a team of scientists developing algorithms that revolutionize global logistics and transportation. Your work will directly impact millions of deliveries daily, optimizing one of the world's largest and most complex transportation networks. We are looking for leaders who can: - Navigate ambiguity and pioneer new methodologies where no prior solutions exist - Balance short-term operational needs with long-term strategic goals - Drive best practices and establish processes for scientific excellence across the organization - Demonstrate deep expertise in operations research, optimization, and machine learning applied to transportation systems Join us in reshaping the future of global logistics. Your innovations will define how goods move around the world, at an unprecedented scale. Key job responsibilities In this role, you will: - Drive the development of advanced optimization and machine learning solutions for applications in transportation - Lead multi-million dollar initiatives that significantly reduce costs and improve efficiency across Amazon's transportation network - Collaborate with cross-functional teams to translate theoretical breakthroughs into practical, high-impact solutions - Mentor and grow a team of talented scientists, fostering a culture of innovation and scientific excellence - Influence strategic decisions in Amazon's transportation network design and operations A day in the life One day, you might be deep in code, reviewing an optimization algorithm your team is proposing. The next, you're strategizing with business leaders, figuring out how to turn their ideas into concrete scientific projects. You're always making time to mentor your team, pushing them to think outside the box and tackle problems in new ways. You often get to engage in science. You'll be reading the latest academic papers, coming up with ways to apply research to Amazon's massive logistics network. About the team Our diverse team of research and applied scientists tackles complex challenges in transportation and logistics, developing algorithms that revolutionize how packages move worldwide. We collaborate closely with product managers and engineers, turning innovative ideas into real-world solutions that impact millions of deliveries daily. Our mission is to push the boundaries of logistics efficiency, reducing costs and environmental impact while delighting customers with faster deliveries. We thrive on solving big, messy problems using the latest in machine learning, AI, and optimization techniques. If you're passionate about applying science to real-world challenges at massive scale, you'll fit right in.

Are you passionate about developing generative AI, LLM and Vision solutions to revolutionize content understanding, automation, and robotics? Are you looking for opportunities to build and deploy them on real-world problems at a massive scale? At Amazon Fulfillment Technologies and Robotics, we are on a mission to build high-performance AI/Vision/NLP systems that understand and act to further improve our world-class customer experience - at Amazon scale. This role is with the Amazon Fulfillment Technologies (AFT) AI team, a group with deep expertise in developing and deploying AI solutions at scale to address complex business challenges within the Amazon Fulfillment Network. Our solutions leverage advanced techniques in machine learning, computer vision, and natural language processing, applied to a variety of data types, including text, event sequences, images, and video—often drawn from both existing and new hardware. The team is composed of scientists focused on creating innovative machine learning, NLP, and vision models, analysts who assess the business impact and performance of these solutions, and software engineers who build and maintain the necessary infrastructure, including ML pipeline setup, annotation pipelines, and library development. We are seeking an Applied Scientist with expertise in NLP (and preferably large language models). In this role, you will collaborate with a diverse team of scientists, engineers, product managers, and stakeholders to develop and scale innovative models across a wide range of initiatives. If you are a proactive, customer-focused individual with a passion for solving real-world problems through NLP, and thrive in a setting that values ownership and impact, this is the team for you. Key job responsibilities - Apply your expertise in AI/NLP/LLM to design, train, test and implement scalable solutions that address complex language-related challenges alongside our partner teams. - Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. - Embrace a high level of research ambiguity that require creative, ambitious, and inventive solutions. - Continuously explore and evaluate state-of-the-art NLP techniques and methodologies to improve the accuracy and efficiency of language-related systems. - Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. - Be a self-starter with a bias towards independent problem solving. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. The AFT AI team has deep expertise developing AI solutions at scale and successfully applying them to business problems in the Amazon Fulfillment Network. These solutions typically utilize machine learning and computer vision techniques, applied to text, sequences of events, images or video from existing or new hardware. We influence each stage of innovation from inception to deployment, developing a research plan, creating and testing prototype solutions, and shepherding the production versions to launch. Our team is the central machine learning and computer vision team supporting all of AFT. The team is comprised of scientists, who develop machine learning and computer vision solutions, analytics, who evaluate the expected business impact for a project and the performance of these solutions, and software engineers, who provide necessary support such as annotation pipelines and machine learning library development.