Careers

The Amazon Search team creates powerful, customer-focused search and advertising solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our services go to work. We design, develop, and deploy high performance, fault-tolerant distributed search systems used by millions of Amazon customers every day. This position will develop economic frameworks for selecting products into customer consideration sets, develop a theoretic framework of the search process and customer frictions that lends to policy evaluation, and create frameworks for coordinating product discovery with other marketplace decision systems like ordering, pricing, and delivery optimization. The ideal candidate will have outstanding Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. They will work closely with Economists, Data / Applied Scientists, Engineers, and Product leads to integrate economic insights into policy and production systems Familiarity with informational retrieval and recommender systems is a plus but not required. Key job responsibilities This role is responsible for creating mechanisms (metrics, models, mechanism) that optimize search while accounting for effects on the entirety of the Amazon Stores. Some example projects include: * Develop an economic frameworks for selecting products into customer consideration sets. Utilizing demand estimation, internalizing spillovers (e.g. menu effects), and incorporating long term effects on customer beliefs. We want to embed economics into state of the art list-wise ranking models. * Develop a means of valuing newly launched products and how the impact all aspects of the experience (prices, brand awareness, or even referential utility). * Develop a theoretic framework of the search process with a valuation of customer frictions that lends to evaluation of changes in the experience (aka a “search/browse model”) * Create frameworks for coordinating product discovery with other marketplace decision systems like ordering, pricing, and delivery optimization.

Are you interested in helping build a world-class transportation network for Amazon as we delight our customers with more 1 day promises and also meet our sustainability targets ? Do you want to deliver products at scale influence the network design of one of the most complex transportation network in the world? Amazon Worldwide Operations is looking for a Data Scientist. The role will require modeling, auditing and optimizing our transportation network from our fulfillment centers to our last mile carriers who deliver packages to customers. To be successful in the role, you need strong analytical skills, excellent communication skills, ability to influence across business functions and manage stakeholders’ expectations effectively. You will work in a fast-paced environment that requires you to be detail-oriented and comfortable in working with multiple business and technical teams. This position has the option to be located in Bellevue WA, Austin TX, Nashville TN, Santa Monica CA, Arlington VA, New York City NY, or Toronto CA. Key job responsibilities - Development of scalable data science solutions to audit and optimize our transportation network. - Development and execution of analytical tools to model our transportation network. - Contribute to the strategy for network design, prioritize technical and operational initiatives, evaluate and set stakeholders expectations.

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Senior Applied Scientist, to lead the development and implementation of cutting-edge algorithms and models for supervised fine-tuning and reinforcement learning through human feedback; with a focus across text, image, and video modalities. As a Senior Applied Scientist, you will play a critical role in driving the development of Generative Artificial Intelligence (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports - Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the team

The Machine Learning University (MLU) at Amazon drives the advancement of AI/ML adoption across the company. Our mission is to build a thriving community of AI/ML practitioners through comprehensive machine learning and generative AI training programs. We offer diverse technical tracks in generative AI, core ML techniques, and Deep Learning, while fostering innovation and best practices via showcasing AI advancements across Amazon. In light of the transformative advances in Generative and Agentic AI, we are seeking an Applied Scientist with expertise in these technologies and a proven track record of practical ML solutions. A key aspect of this role involves writing and maintaining reliable code that serves as the foundation for various AI projects and training programs across Amazon. You will need to stay continuously engaged with the rapidly evolving AI landscape, maintain strong connections with both internal and external ML experts, and effectively educate Amazon's technical and non-technical communities on these advances. The ideal candidate will excel at translating complex technical concepts into clear, actionable implementations and guidelines. You will develop practical code templates used by thousands of Amazon developers globally, share best practices in ML development, and collaborate with leading experts in GenAI, Deep Learning, and ML. This role demands both technical depth and breadth – from fundamental ML concepts to the latest GenAI developments – enabling you to guide others in implementing effective ML solutions. You'll create technical content, lead training sessions on ML best practices, and actively engage with Amazon's ML community. Your ability to clearly communicate complex AI concepts and emerging technologies will be crucial in helping teams across Amazon implement AI effectively. The position offers continuous opportunities to explore new AI technologies while connecting with diverse teams and enabling them to apply these advances in their work. Key job responsibilities - Design and maintain practical ML implementations and starter code templates that showcase best practices in Generative AI and ML, serving as foundational resources for Amazon teams globally. - Create and deliver technical training content focused on emerging AI technologies and ML best practices, adapting the material for both technical and business audiences across Amazon. - Collaborate with ML experts across Amazon to identify emerging AI/ML capabilities, ensuring our solutions align with the latest industry developments and internal needs. - Build and maintain connections with the broader AI/ML community through technical contributions, documentation, and knowledge sharing sessions. - Stay at the forefront of ML and Generative AI advancements, evaluating new technologies and methodologies for their practical applications within Amazon, and effectively communicating these insights to various teams. About the team The MLU team's strength lies in its diversity of backgrounds and experiences. Our team members come from varied career paths, bringing unique perspectives that enable us to tackle complex challenges in innovative ways. We actively seek builders from all backgrounds to join our team, and we encourage everyone to bring their authentic selves to work. This diversity of thought and experience consistently proves invaluable in solving challenging problems that would otherwise seem insurmountable. If you have both a technical foundation in AI/ML and a drive to help others succeed, join us in democratizing AI technology across Amazon!

The Postdoc for this role will research safety and efficiency aspects of generative AI for industries. From the safety perspective, the postdoc will research and present (internally and externally) a novel contribution to hallucination reduction, model/data/prompt safety or privacy-preserving training or fine-tuning methods with direct applications in one of our core industry segments. From the efficiency perspective, the postdoc will research and present a novel contribution to training, fine-tuning or operationalization methods that reduce cost, memory or carbon footprint of foundation models with a demonstration of its application in one of our core industry segments. Key job responsibilities This is a unique opportunity for a Postdoc to spearhead the effort to address safety and efficiency challenges behind adopting generative AI for Amazon's funded and ongoing industry product initiatives. This research will feed directly into Amazon's generative AI product strategies and features with industry customers and AIP segments. About the team The AWS Industry Products (AIP) team directly collaborates with strategic customers to build new, industry-specific products that directly impact and transform industries at AWS scale. We are a team of innovators that tackle difficult problems, and build products through fast iteration in a start-up like environment. AIP SCIFI team was formed to empower our customers to make better data-driven decisions by leveraging data science techniques such as ML and optimization.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! As an Applied Science Manager in Machine Learning, you will: - Directly manage and lead a cross-functional team of Applied Scientists, Data Scientists, Economists, and Business Intelligence Engineers. - Develop and manage a research agenda that balances short term deliverables with measurable business impact as well as long term investments. - Lead marketplace design and development based on economic theory and data analysis. - Provide technical and scientific guidance to team members. - Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative and business judgment - Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner. - Develop science and engineering roadmaps, run annual planning, and foster cross-team collaboration to execute complex projects. - Perform hands-on data analysis, build machine-learning models, run regular A/B tests, and communicate the impact to senior management. - Collaborate with business and software teams across Amazon Ads. - Stay up to date with recent scientific publications relevant to the team. - Hire and develop top talent, provide technical and career development guidance to scientists and engineers within and across the organization. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video ~ https://youtu.be/zD_6Lzw8raE

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment? If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a talented scientist who is passionate to build advanced algorithmic systems that help manage safety of millions of transactions every day. Key job responsibilities Use machine learning and statistical techniques to create scalable risk management systems Learning and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader risk trends Design, development and evaluation of highly innovative models for risk management Working closely with software engineering teams to drive real-time model implementations and new feature creations Working closely with operations staff to optimize risk management operations, Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation Tracking general business activity and providing clear, compelling management reporting on a regular basis Research and implement novel machine learning and statistical approaches

Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com. WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce. Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WWR&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! Key job responsibilities * Design, develop, and evaluate highly innovative models for Natural Language Programming (NLP), Large Language Model (LLM), or Large Computer Vision projects. * Use SQL to query and analyze the data. * Use Python, Jupyter notebook, and Pytorch to train/test/deploy ML models. * Use machine learning and analytical techniques to create scalable solutions for business problems. * Research and implement novel machine learning and statistical approaches. * Mentor junior scientists and interns by providing technical guidance for their projects. * Work closely with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://amazon.jobs/en/internal/benefits/us-benefits-and-stock About the team When a customer returns a package to Amazon, the request and package will be passed through our WWRR machine learning (ML) systems so that we could improve the customer experience, identify return root cause, optimize re-use, and evaluate the returned package. Our problems touch multiple modalities spanning from: textual, categorical, image, to speech data. We operate at large scale and rely on state-of-the-art modeling techniques to power our ML models: XGBoost, BERT, Vision Transformers, Large Language Models.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! As an Applied Scientist on this team, you will: - Be a strong contributor to Machine Learning; lending effort within this team and across other teams. - Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video https://youtu.be/zD_6Lzw8raE

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! As a Senior Applied Scientist on this team, you will: - Be the technical leader in Machine Learning; lead efforts within this team and across other teams. - Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. - Recruit Applied Scientists to the team and provide mentorship. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video https://youtu.be/zD_6Lzw8raE