Careers

Amazon's Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to help shape the development and evaluation of agentic systems at Amazon. Our team is dedicated to improving Amazon’s technical products through evaluating the end-to-end customer experience. Our team’s mission is to constantly challenge the status quo and drive innovation to improve customer experience. We are working on development of multi-agent architecture systems as well as developing methodologies for their evaluations. In addition, we are building services to capture customer insights from a wide array of inputs. This role requires an expert in the areas of GenAI and machine learning with a keen interest in research. The ideal candidate will have experience with deep learning models for natural language processing tasks. A successful candidate will have a passion for clarity, be a self-starter comfortable with ambiguity, have strong attention to detail, be able to work in a fast-paced and entrepreneurial environment and be driven by a desire to innovate. Given the complex nature of the questions we are working on, the ideal candidate will be relentlessly curious and be able to/be interested in having the business conversation underlying the data. Key job responsibilities - Adapt and develop new science methodologies to accelerate and advance development and evaluation of agentic systems - Publish and present your work at internal and external scientific venues in the fields of ML. - Collaborate with scientists, engineers, and product managers to design and implement science focused systems - Proficiency in model development, validation and implementation for NLP applications - Providing technical and scientific guidance to your team members - Excellent verbal and written communication and presentation skills, ability to convey rigorous mathematical concepts and considerations to non-experts A day in the life As a scientist on the team, you will be involved in every aspect of the process from idea generation, business analysis and scientific research, through to development and deployment of advanced models and agentic systems giving you a real sense of ownership. You'll research, design and build new methodologies to evaluate CX of agentic systems. Besides theoretical analysis and innovation, you will work closely with talented engineers and put your algorithms and models into practice. About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Scientists, Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Data Scientist II Job Location: Seattle, Washington Job Number: AMZ9084921 Position Responsibilities: Design and implement scalable and reliable approaches to support or automate decision making throughout the business. Apply a range of data science techniques and tools combined with subject matter expertise to solve difficult business problems and cases in which the solution approach is unclear. Acquire data by building the necessary SQL / ETL queries. Import processes through various company specific interfaces for accessing Oracle, RedShift, and Spark storage systems. Build relationships with stakeholders and counterparts. Analyze data for trends and input validity by inspecting univariate distributions, exploring bivariate relationships, constructing appropriate transformations, and tracking down the source and meaning of anomalies. Build models using statistical modeling, mathematical modeling, econometric modeling, network modeling, social network modeling, natural language processing, machine learning algorithms, genetic algorithms, and neural networks. Validate models against alternative approaches, expected and observed outcome, and other business defined key performance indicators. Implement models that comply with evaluations of the computational demands, accuracy, and reliability of the relevant ETL processes at various stages of production. Position Requirements: Master’s degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and one year of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master’s degree and one year of experience. Must have one year of experience in the following skill(s): (1) building statistical models and machine learning models using large datasets from multiple resources; (2) writing SQL scripts for analysis and data migration; and (3) applying specialized modelling software including R, Python, or MATLAB. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation 40 hours / week, 8:00am-5:00pm, Salary Range $136,000/year to $184,000/year Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Applied Scientist II Job Location: New York, New York Job Number: AMZ9441967 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Position Requirements: Master's degree or foreign equivalent degree in Computer Science, Machine Learning, Statistics, or a related field and one year of research or work experience in the job offered, or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Computer Science, Machine Learning, Statistics, or a related field and five years of progressive post-baccalaureate research or work experience in the job offered or a related occupation as equivalent to the Master's degree and one year of research or work experience. Must have one year of research or work experience in the following skill(s): (1) programming in Java, C++, Python, or equivalent programming language; and (2) conducting the analysis and development of various supervised and unsupervised machine learning models for moderately complex projects in business, science, or engineering. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $172,400/year to $223,400/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON DEV CENTER U.S., INC. Offered Position: Data Scientist III Job Location: Seattle, WA Job Number: AMZ9441925 Position Responsibilities: Own the data science elements of various products to help with data-based decision making, product performance optimization, and product performance tracking. Work directly with product managers to help drive the design of the product. Work with Technical Product Managers to help drive the build planning. Translate business problems and products into data requirements and metrics. Initiate the design, development, and implementation of scientific analysis projects or deliverables. Own the analysis, modelling, system design, and development of data science solutions for products. Write documents and make presentations that explain model/analysis results to the business. Bridge the degree of uncertainty in both problem definition and data scientific solution approaches. Build consensus on data, metrics, and analysis to drive business and system strategy. Position Requirements: Master's degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science or a related field and two years of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and two years of experience. Must have one year of experience in the following skills: (1) building statistical models and machine learning models using large datasets from multiple resources; (2) building complex data analyses by leveraging scripting languages including Python, Java, or related scripting language; and (3) communicating with users, technical teams, and management to collect requirements, evaluate alternatives, and develop processes and tools to support the organization. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $162,054/year to $215,300/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Data Scientist II Job Location: San Diego, California Job Number: AMZ9085098 Position Responsibilities: Design and implement scalable and reliable approaches to support or automate decision making throughout the business. Apply a range of data science techniques and tools combined with subject matter expertise to solve difficult business problems and cases in which the solution approach is unclear. Acquire data by building the necessary SQL / ETL queries. Import processes through various company specific interfaces for accessing Oracle, RedShift, and Spark storage systems. Build relationships with stakeholders and counterparts. Analyze data for trends and input validity by inspecting univariate distributions, exploring bivariate relationships, constructing appropriate transformations, and tracking down the source and meaning of anomalies. Build models using statistical modeling, mathematical modeling, econometric modeling, network modeling, social network modeling, natural language processing, machine learning algorithms, genetic algorithms, and neural networks. Validate models against alternative approaches, expected and observed outcome, and other business defined key performance indicators. Implement models that comply with evaluations of the computational demands, accuracy, and reliability of the relevant ETL processes at various stages of production. 40 hours / week, 8:00am-5:00pm, Salary Range $156,811/year to $184,000/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Data Scientist III Job Location: Herndon, Virginia Job Number: AMZ9402057 Position Responsibilities: Own the data science elements of various products to help with data-based decision making, product performance optimization, and product performance tracking. Work directly with product managers to help drive the design of the product. Work with Technical Product Managers to help drive the build planning. Translate business problems and products into data requirements and metrics. Initiate the design, development, and implementation of scientific analysis projects or deliverables. Own the analysis, modelling, system design, and development of data science solutions for products. Write documents and make presentations that explain model/analysis results to the business. Bridge the degree of uncertainty in both problem definition and data scientific solution approaches. Build consensus on data, metrics, and analysis to drive business and system strategy. 40 hours / week, 8:00am-5:00pm, Salary Range $159,200/year to $215,300/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000

As part of the AWS Applied AI Solutions organization, we're advancing the frontier of visual reasoning and agentic AI technologies. Our vision is to develop sophisticated AI systems that can understand, interpret, and reason about visual information at human-like levels, enabling breakthrough applications across multiple industries. Key job responsibilities * Develop a novel agentic AI framework to solve diverse visual AI challenges in the physical world * Advance the theory and practice of multi-modal foundation models for visual understanding * Design new approaches to memory and attention mechanisms for processing continuous visual streams * Create innovative techniques for efficient visual processing that can scale to real-world applications * Research new methods for autonomous decision-making based on visual inputs * Investigate approaches to reduce the computational and data requirements of visual reasoning systems A day in the life As an Applied Scientist, you'll conduct fundamental research in visual reasoning while maintaining a clear path to practical applications. You'll investigate novel architectural approaches, develop new theoretical frameworks, and validate ideas through rigorous experimentation. You'll collaborate with other scientists and engineers to transform research insights into scalable solutions, publish your findings in top-tier conferences, and help shape the future direction of visual AI technology. Leveraging and advancing generative AI technology will be a big part of your charter as we seek to apply the latest advancements in generative AI to industry-specific problems About the team Our research team is tackling fundamental challenges in visual reasoning that combine generative AI and agentic frameworks. We're investigating novel approaches to how AI systems understand spatial relationships, reason about object interactions, and maintain contextual awareness across time. Working at the intersection of computer vision and large language models, we're developing theoretical frameworks and practical techniques that advance the state-of-the-art in visual AI. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Sponsored Products and Brands is seeking a single-threaded leader to drive SP Advertiser Growth. This role will own the systems, models and teams that help SP's advertising customers across 22 global marketplaces, including all recommendations (keywords, products, audiences), suggestions (bids, budgets), defaults (tailored campaigns, consolidated recommendations), controls (targeting, bid, budget), and optimization (proxy-bidding, rules, helping with unhealthy inventory, new product launch). They will lead a high-performing organization of 115 builders across engineering, science, and product, and lead new seed programs that have yet to be staffed. In this role, the leader will own the APIs that deliver recommendations and optimizations to advertisers - whether directly through the Amazon Advertiser Console, via sellers/vendor console, or through sales teams, external partners, tool providers, and agencies, reaching all SP advertising customers WW. The leader will coordinate across Demand teams including Sales, through sales with external partners/tool providers/agencies, and Advertiser Trust, through all advertiser-facing policies. The leader will own developing new programs and initiatives such as a front-end experience for full-funnel advertising across Sponsored Products and Sponsored Brands - bridging upper, mid, and lower funnel SP and SB products, and LLM based solutions to simplify advertiser inputs and improve campaign outcomes through deeper advertiser understanding. This is a high-impact, high-visibility role that blends technical leadership, product thinking, customer obsession, and cross-functional leadership - ideal for a leader ready to help invent the future for our SP Advertising customers!

Join Amazon's Search and Conversational Shopping (Rufus) organization as an Applied Science Director to revolutionize the e-commerce customer experience using AI. We're seeking an exceptional leader to reimagine the next-generation search experiences that serve hundreds of millions of customers globally. In this role, you'll combine deep technical expertise with strategic leadership to pioneer advances in natural language processing, machine learning, and artificial intelligence. Key job responsibilities - Define and execute the scientific vision for Search and Conversational Shopping (Rufus), developing breakthrough AI technologies that transform e-commerce customer experience - Lead a world-class team of applied scientists and software development engineers in developing state-of-the-art search and conversational AI solutions - Design and implement advanced machine learning models for: Natural language understanding, Conversational AI, and generative search interfaces - Personalized recommendations - Drive research and development of large language models and generative AI capabilities that enhance search relevance, accuracy, and user interaction - Establish research priorities, technical roadmaps, and innovation strategies for next-generation search experience - Mentor and develop scientific talent, fostering a culture of technical excellence and bold innovation - Collaborate across Amazon to maximize the impact of scientific innovation - Publish research, present at top-tier conferences, and contribute to the broader scientific community About the team The Search and Conversational Shopping (Rufus) team at Amazon represents the state of the art of AI-driven product discovery. We operate at an unprecedented scale, serving billions of search queries daily worldwide. Our team combines deep scientific expertise with a relentless focus on customer experience, developing technologies that make finding products more natural, intuitive, and engaging. We work across multiple domains, from e-commerce and cloud services to entertainment and devices, creating search experience that adapt to diverse user needs. Our team collaborates closely with other Amazon AI organizations, including AWS AI Services, Alexa, and Artificial General Intelligence, creating a rich ecosystem of technological innovation. We pride ourselves on a culture of customer obsession, continuous learning, and technical excellence. Team members have the opportunity to publish innovative research, contribute to open-source projects, and develop technologies that impact millions of users worldwide.

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. Key job responsibilities As an Applied Scientist, you will Collaborate with AI/ML scientists and architects to research, design, develop, and evaluate generative AI solutions to address real-world challenges Interact with customers directly to understand their business problems, aid them in implementation of generative AI solutions, brief customers and guide them on adoption patterns and paths to production Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder Provide customer and market feedback to product and engineering teams to help define product direction About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.