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Careers

At Amazon, we believe that scientific innovation is essential to being the most customer-centric company in the world. Our scientists' ability to have an impact at scale allows us to attract some of the brightest minds across diverse fields including artificial intelligence, robotics, computer vision, economics, and sustainability. Join us in pioneering solutions to complex challenges that not only delight our customers but also help define the future of technology.
  • The program is designed for academics from universities around the globe who want to work on large-scale technical challenges while continuing to teach and conduct research at their universities.
  • The program offers recent PhD graduates an opportunity to advance research while working alongside experienced scientists with backgrounds in industry and academia.
  • Our internship roles span research areas to provide hands-on experience working alongside world-class scientists and engineers to advance the state of the art in your field.
732 results found
  • US, CA, San Francisco
    Job ID: 10470408
    (Updated 24 days ago)
    We are seeking a Product Manager, Data Strategy & Physical AI to define and execute the long-term product vision for FAR's AI-powered robotics platform. The intersection of foundation models and physical intelligence is creating a once-in-a-generation opportunity to reimagine how intelligent systems perceive, reason, and act in the real world. We need a visionary product leader who can treat data as our primary competitive moat and translate research frontiers into scalable, production-grade capabilities. In this role, you will champion our core data strategy for foundation model creation, building a partner and tool ecosystem to systematically acquire, label, and iteratively improve physical AI datasets. You will architect a continuous data collection flywheel across deployed robot fleets, transforming real-world kinematics, video, and force-torque telemetry from edge operations back into high-fidelity training tokens. Recognizing the limitations of real-world environments, you will also lead the strategy to create high-fidelity synthesized datasets, utilizing advanced physics engines and simulation to generate diverse training tokens at massive scale. Key job responsibilities Data Acquisition & Labeling Ecosystem: Establish the partnerships, tools, and vendor pipelines necessary to acquire, curate, and continuously label multi-modal datasets for training large-scale models. Fleet Data Flywheel Infrastructure: Architect the framework for a continuous data flywheel that securely streams high-frequency kinematics, egocentric video, and force-torque telemetry from real-world robot fleets back into the training loop. Synthetic Data & Simulation Strategy: Define the strategy for generating high-fidelity, physics-aligned synthesized datasets using advanced simulation environments to scale training tokens for edge-case scenarios and long-horizon tasks. Data Compliance & Governance: Partner with operations, privacy, legal, and security teams to build enterprise-grade data management pipelines that programmatically enforce data minimization, anonymization, and CCPA/GDPR compliance. Data Quality & Token Curation: Implement automated telemetry filtering and dataset pruning strategies to identify high-value operational logs, eliminate redundant fleet data, and optimize training compute costs. Cross-Functional Physical AI Delivery: Act as the strategic bridge between machine learning research scientists, simulation developers, robotics engineers, and hardware teams to deliver data-ready platform features that improve physical reliability. About the team At Frontier AI & Robotics, we're not just advancing robotics - we're reimagining it from the ground up. Our team is building the future of intelligent robotics through frontier foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence - from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.
  • (Updated 3 days ago)
    Do you want to define the multi-year science vision that transforms how millions of customers experience AWS products? Do you want to influence the AWS investment in GenAI technology and see the impact of your leadership moving the needle on billions of dollars of AWS business? Do you want to lead cross functional team that impacts multiple organizations (product, sales, marketing, finance) in AWS? Do you want to push the boundaries of AI/ML technology (e.g. multi-agent analytics system, agentic knowledge representation and management, graph neural networks, reinforcement learning, causal inference, optimization, and LLM-based forecasting models) to build scalable ML products that help AWS grow and delight our customers? The AWS Analytics Engineering (AAE) is at the forefront of leveraging cutting-edge AI/ML technology and infrastructure to redefine how AWS product leaders and teams interact with and derive insights from their data. We are a cross functional org from decision science, ML products, data platform, and agentic analytics system. Our vision is to use artificial intelligence and machine learning to enable AWS product teams, product, and go to market leaders to drive product growth and create personalized, optimized, and simplified product experiences to delight our customers. We shape AWS product features (e.g. Console, Spot and Autoscaling), influence GTM efficiencies with customer propensity models, democratize data and insights access through multi-agent system, and influence AWS leaders’ product strategy. We are looking for a customer-focused, solutions-oriented Senior Applied Science Manager to lead and define the science and engineering strategy across AWS product organization. In this role, you will set the technical direction for agentic analytics products, build ML features for AWS products to optimize their operations, influence product growth related decision science for senior leaders, generate ML-driven sales leads for AWS GTM teams, innovate multi-agent analytics system, develop big data engineering system at the AWS data scale. You will partner directly with GMs, VPs, and senior product leaders from major AWS product management, marketing, and sales organization to translate complex business challenges into innovative scientific solutions that directly influence AWS's top line and bottom line. As a Senior Applied Science Manager , you will be the technical thought leader who establishes the science roadmap, analytics software development, drives cross-organizational alignment, and raises the bar for scientific rigor across the team. You will work cross organization from AWS product management, engineering, sales, marketing, and finance. You will operate effectively in ambiguous environments, exercise strong business judgment on high-impact decisions, drive the innovation and publication roadmap, and continuously push the frontier of what's possible with ML-driven product intelligence at AWS scale. Key job responsibilities Define and drive the multi-year science, ML product, and software engineering vision and roadmap for ML-powered product analytics across AWS Products, Marketing, and Sales organization - Build, lead, and develop a high-performing team of technical managers, applied scientists, and software engineers, including hiring top talent, managing performance, and growing careers through mentorship and promotion readiness - Partner with senior AWS leaders (GM/VP level) to identify strategic, data-driven opportunities and translate business objectives into high-impact scientific initiatives - Architect and guide enterprise-scale ML and agentic platform, including agentic system, knowledge representation, big data platform, deep learning, graph neural networks, reinforcement learning, causal inference, and forecasting models that predict business outcomes and enhance customer experiences - Manage cross-functional science and software engineering team to build ML driven products that are scalable and leading industry best practices at the AWS scale and speed - Invent, operationalize, and scale novel analytical frameworks and metrics that enable data-driven product growth and executive decision-making - Communicate findings, conclusions, and strategic recommendations to technical and non-technical business leaders across AWS - Mentor scientists and engineers, establish best practices for experiment design and model evaluation, and review technical artifacts to ensure quality - Identify and champion new science opportunities that expand AAE’s impact across AWS, building the case for investment and driving adoption A day in the life As a senior applied science manager in AAE org, you will shape the science strategy that underpins product decisions across multiple AWS organizations. You'll spend your time partnering with VPs and GMs to identify the highest-leverage science opportunities, architecting novel ML solutions to complex product challenges, and mentoring scientists across the team. You'll drive alignment across cross-functional stakeholders, ensure scientific rigor in our most critical initiatives, and communicate insights that directly influence AWS product roadmaps. You'll balance long-term vision-setting with hands-on technical leadership, diving deep into model architectures and data pipelines when needed while maintaining the strategic altitude to guide the team's direction. You will manage cross functional science and engineering team to build cutting edge agentic system and ML products that transform our product and customer experience. About the team We are a team of scientists and software engineers supporting AWS product leaders to make high-impact decisions through sophisticated analytical frameworks, trusted data science methods, and scalable ML products. We come from diverse backgrounds in statistics, computer science, engineering, and business analytics. We specialize in the full end-to-end ML development process, including data ingestion, ETL, model development, and model deployment in production. We provide AI/ML services across decision science, ML products, multi-agent analytics systems, and data engineering platform. High Impact Projects: We work on high-impact, high-visibility projects that directly influence AWS product roadmaps and senior leaders' decisions. Supportive Team Environment: We are proud of our supportive and inclusive team culture, we have each other's back during ups and downs. Work-Life Balance: We believe 80% of value comes from 20% of work, so we always prioritize our backlog ruthlessly based on business value. Learning Opportunity: Extensive opportunities to understand AWS business and leverage state-of-the-art AI/ML and cloud technology.
  • IN, KA, Bengaluru
    Job ID: 10477892
    (Updated 18 days ago)
    Selection Monitoring team is responsible for making the biggest catalog on the planet even bigger. In order to drive expansion of the Amazon catalog, we develop advanced ML/AI technologies to process billions of products and algorithmically find products not already sold on Amazon. We work with structured, semi-structured and Visually Rich Documents using deep learning, NLP and image processing. The role demands a high-performing and flexible candidate who can take responsibility for success of the system and drive solutions from research, prototype, design, coding and deployment. We are looking for Applied Scientists to tackle challenging problems in the areas of Information Extraction, efficient crawling at internet scale, developing ML models for website comprehension and agents to take multi-step decisions. You should have depth and breadth of knowledge in text mining, information extraction from Visually Rich Documents, semi structured data (HTML) and advanced machine learning and reinforcement learning methods. You should also have programming and design skills to manipulate semi-structured and unstructured data and systems that work at internet scale. You will encounter many challenges, including: - Scale (build models to handle billions of pages), - Accuracy (requirements for precision and recall) - Speed (generate predictions for millions of new or changed pages with low latency) - Diversity (models need to work across different languages, market places and data sources) You will help us to: - Build a scalable system which can algorithmically extract information from world wide web. - Intelligently cluster web pages, segment and classify regions, extract relevant information and structure the data available on semi-structured web. - Build systems that will use existing Knowledge Bases to perform open information extraction at scale from visually rich documents. Key job responsibilities: - Using AI, NLP and advances in LLMs/SLMs and agentic systems to create scalable solutions for business problems. - Developing models for efficiently crawling web, automate extraction of relevant information from large amounts of Visually Rich Documents and optimize key processes. - Designing, developing, evaluating and deploying, innovative and highly scalable ML models, esp. leveraging latest advances in RL-based fine-tuning methods like DPO, GRPO etc. - Identifying latest technical/research trends applicable for the problems of efficient web navigation and web-scale information extraction and adapting them to concrete open problems. - Influencing software engineering teams to drive and optimize model implementations. - Challenging status quo in the current end-to-end production stack and ML models and identifying opportunities for simplification, improvements, cost-saving and innovation. - Establishing scalable, efficient, automated processes for large scale model development, model validation and model maintenance. - Leading projects and mentoring other scientists, interns, engineers in the use of ML techniques. - Publishing innovation in research forums.
  • US, WA, Seattle
    Job ID: 10483586
    (Updated 13 days ago)
    Amazon Prime is building the future of AI-based personalization in driving long-term value out of the Prime subscription. Join our team of Scientists and Engineers developing AI/ML models to predict the Prime customer long-term behavior and optimize the customer experience with the Prime program. This includes identifying who our customers are, modeling customer behavior, and creating personalization systems to optimize the experience. As an AI/ML expert, you will partner directly with product owners to define the vision for this space and drive the roadmap for team execution. This is a complex personalization and optimization challenge. We sit at the intersection of massive-scale subscription and behavioral data, real-time decision systems, hundreds of millions of customers, and intersection with other shopping and benefit data across Amazon. Our vision is to enable a data-driven intelligent foundation that powers the future of Prime through scalable personalization, generation, and decisioning capabilities that serve optimal, cohesive customer experiences across all touchpoints. We build the science and infrastructure that allows Prime to know each member deeply, decide what to show them and when, generate the right content in the right format, and measure whether it worked — all optimized toward long-term member value. As a Principal Applied Scientist, you will be the intellectual engine behind this transformation. You will define the frontier, architect the science strategy for a large, cross-cutting organization, and drive breakthroughs that reshape how Prime thinks about customers and the membership program at the deepest level. You will pioneer next-generation Gen AI / LLM-based foundation models that build rich, evolving models of customer intent. This will include building Gen AI/transformer architectures that abstract noisy behavioral signals into high-quality latent representations of human preference. It will require thinking about real-time, multi-objective, globally scalable ranking systems that address cold start problems at billions of decisions per day. You will do all of this as a force multiplier, building foundational technology that empowers scientists and engineers, and driving teams across Prime and Amazon to deliver the best science outcomes for customers. Come define what the Prime membership program and experience looks like in the age of AI!
  • US, CA, San Francisco
    Job ID: 10480719
    (Updated 15 days ago)
    Amazon Ads is re-imagining advertising through generative artificial intelligence (AI) technologies. We combine human creativity with AI to transform every aspect of the advertising life cycle, from ad creation and optimization to performance analysis and customer insights. Our solutions help advertisers grow their brands while enabling millions of customers to discover and purchase products through delightful experiences. We deliver billions of ad impressions and millions of clicks daily, breaking fresh ground in product and technical innovations. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Why you’ll love this role: Amazon is investing heavily in building a world-class advertising business. To meet Advertiser goals, we process over 4 million ad request per second. This team defines and delivers optimization solutions for this enormous volume of traffic filtering unnecessary ad request and processing only whats in-demand and brings value for our Advertisers. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. You'll work alongside talented engineers, and product leaders in a culture that encourages bias for action, innovation and experimentation, and you will directly influence business strategy through your scientific expertise. What makes this role unique is the combination of scientific rigor with real-world impact. You will re-imagine advertising through the lens of advanced ML while solving problems that balance the needs of advertisers, customers, and Amazon's business objectives. Your impact and career growth: Amazon Ads is investing heavily in AI and ML capabilities, creating opportunities for scientists to innovate and make their marks. You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Learn more about Amazon Ads: https://advertising.amazon.com/ Key job responsibilities As a Senior Applied Scientist in Amazon Ads, you will: - Conduct hands-on data analysis, build large-scale machine-learning models and pipelines - Build ML models, perform proof-of-concept, experiment, optimize, and deploy your models into production, working closely with cross-functional teams including engineers, product managers, and other scientists - Design and run A/B experiments to validate hypotheses, gather insights from large-scale data analysis, and measure business impact. - Research and implement ML approaches, including applications of generative AI and large language models. - Drive end-to-end optimization projects that tackle ambiguous problems at massive scale, often working with petabytes of data. - Provide technical leadership, research new machine learning approaches to drive continued scientific innovation - Build supply optimization models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Develop scalable, efficient processes for model development, validation, and deployment that optimize traffic monetization while maintaining customer experience
  • US, WA, Seattle
    Job ID: 10470390
    (Updated 20 days ago)
    Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? If so, we have an exciting opportunity for you! Translation Services is seeking an Applied Science Manager to own the technical vision and multi-year science roadmap spanning machine translation, multimodal content (image translation, video subtitling), and automated quality evaluation. This leader will manage scientists and MLEs, define research direction for novel problem spaces with limited industry precedent, and bridge science breakthroughs into production-ready systems operating at Amazon scale. As a leader of the Science team of TS, this person will be responsible for leading their team in designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The goal is to build solutions with minimal human touch involved in any language translation and ensure accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. This role requires strong technical skills, a deep understanding of machine learning approaches, and a solid grasp on NLP and LLM techniques to solve complex language translation challenges. You must have a demonstrated ability for optimizing, developing, launching, and maintaining large-scale production systems. As a key member of the team, you will oversee all aspects of the software lifecycle: design, experimentation, implementation, and testing. You should be willing to dive deep when needed, move rapidly with a bias for action, and get things done. You should have an entrepreneurial spirit, know how to deliver, and long for the opportunity to build pioneering solutions to challenging problems. This role will demand resourcefulness and willingness to learn on both the technical and business side. Key job responsibilities In this role, you will work closely with business partners, applied scientists, software development engineers, and product managers to accelerate building solutions to expand translation capabilities. You will have significant influence on our overall strategy by helping define science and engineering strategy, define product features, drive system architecture, and spearhead the best-practices that enable a quality product. You will also influence the development processes, and develop well-rounded skills such as leadership, and effective project management. Building a strong development team and developing career plans for the scientists and engineers reporting to you will be a key responsibility. Throughout, you should possess creativity, curiosity, and excellent judgment to thrive in an environment of ambiguity. A day in the life You will spend your days collaborating with scientists, developers, customers, stakeholders, and converting the business needs into a data-driven solution. You will support a team to design and execute science products. You will dive deep into the data and balance technical execution with longer term strategy. You will grow and develop your team. About the team Translation Services is entering a phase where the problems ahead are fundamentally different from the problems we've solved. Our text translation stack is production-grade and serving 30+ language pairs across Retail. But the next frontier — image translation, video subtitle localization, long form text and automated quality evaluation — represents novel research problems at Amazon scale with limited industry precedent.
  • (Updated 20 days ago)
    We are looking for an Applied Scientist to join the Robotics Simulation team at Amazon Robotics. In this role you will design, build, and validate the simulation environments and policy training pipelines that enable robots to learn manipulation and mobility skills in simulation and transfer them to real hardware. You will work at the intersection of robotics simulation science and modern Physical AI: building GPU-accelerated RL environments, implementing imitation learning workflows, characterizing sim-to-real gaps, tuning physics parameters against real-world data, and evaluating learned policies both in simulation and on physical robots. You will collaborate closely with SDEs who build platform infrastructure, Technical Artists who create simulation assets, and partner science teams who consume your environments and pipelines for their model development. This is a hands-on, execution-focused role. You will own specific simulation science deliverables end-to-end, from environment design through policy evaluation, with increasing scope and independence over time. You will contribute to technical design discussions, propose improvements to the team's simulation fidelity and training methodology, and help establish best practices for robot learning in simulation. Key job responsibilities * Design and implement GPU-accelerated reinforcement learning and imitation learning environments in NVIDIA Isaac Lab for manipulation and mobility tasks. * Build and maintain policy training pipelines supporting diverse model architectures (diffusion policies, VLAs, behavior cloning, actor-critic RL) and evaluate trained policies in simulation. * Characterize and reduce sim-to-real gaps through systematic validation: compare simulated sensor outputs, kinematics, and dynamics against real-world robot data, then implement targeted improvements. * Implement domain randomization strategies (visual, physics, geometric) to improve policy robustness and transfer to real hardware. * Develop sim-to-real transfer techniques including system identification, physics parameter calibration, and visual domain adaptation. * Create robot embodiment validation tests (joint kinematics, actuator response, contact behavior) to ensure digital twins are faithful to real hardware. * Build data pipelines for recording, replaying, and augmenting demonstration data (from teleoperation or automated trajectory generation) to scale training data volume. * Contribute to end-effector modeling and contact dynamics tuning, ensuring physically plausible gripper and tool interactions in simulation. * Author design documents for new simulation science capabilities and contribute to technical reviews. * Collaborate with partner science teams to understand their model architectures and ensure simulation environments meet their training requirements. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team The Robotics Simulation team is a multidisciplinary organization of SDEs, Applied Scientists, and Technical Artists at Amazon Robotics. We build the simulation infrastructure that powers Physical AI development, from photorealistic synthetic data to GPU-accelerated training environments. Our simulation stack enables robots to be designed, trained, and validated entirely in simulation before physical hardware exists, compressing development timelines and de-risking robotics programs across Amazon. The team delivers end-to-end simulation stacks for Amazon's robotics programs, including high-fidelity robot digital twins, teleoperation data collection infrastructure, scalable synthetic demonstration generation, policy training and inference pipelines (RL, imitation learning, VLAs), domain randomization for sim-to-real transfer, and model validation in simulation. We partner closely with hardware teams, science organizations, and robotics program leads across Amazon Robotics.
  • US, WA, Seattle
    Job ID: 10493357
    (Updated 1 days ago)
    Interested in modeling and understanding customer behavior through machine learning, artificial intelligence, and data mining over TB scale data with huge business impact on millions of customers? Join our team of Scientists developing models to model customer behavior and optimize the customer experience with Amazon Prime. This includes understanding who our customers are, long-term value of the Prime membership program, and creating the right personalized framework for content and subscription optimization. As an AI/ML expert, you will partner directly with product owners to intake, build, and directly apply your modeling solutions. There are numerous scientific and technical challenges you will get to tackle in this role, such as optimizing/fine-tuning GenAI/LLM solutions for Prime personalization, building GenAI foundation models, global scalability of models, combinatorial optimization, cold start problem, accelerated experimentation, short/long term goals modeling, and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from GenAI/LLMs, supervised/semi-supervised learning, deep learning, transformer architectures, using outcomes from causal Econometric modeling, and Reinforcement learning. As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of. You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Sagemaker, DynamoDB, S3, ClaudeCode), various AI/ML algorithms and techniques (Deep Learning, GenAI/LLMs, transformers, supervised/unsupervised/semi-supervised/reinforcement learning), and statistical modeling techniques. - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems. Key job responsibilities - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.
  • US, WA, Seattle
    Job ID: 10489377
    (Updated 6 days ago)
    Reinventing How the World Shops! We are building the future of human-AI collaboration in commerce. We are creating an AI-native shopping partner that truly understands what customers mean, what they need, and what they haven't yet realized they want—rivaling the intuition of the best human experts, operating at a scale no human ever could. This is a complex personalization challenge. We sit at the intersection of massive-scale language understanding, real-time decision systems, hundreds of millions of customers, and billions of products. Our mission is to collapse the distance between intent and discovery—to make the leap from "searching for products" to "being understood as a person." As a Principal Applied Scientist, you will be the intellectual engine behind this transformation. You will define the frontier, architect the science strategy for a large, multidisciplinary organization, and drive breakthroughs that reshape how Amazon thinks about customers and products at the deepest level. The problems you'll solve don't have textbook answers. You will pioneer next-generation LLM-based reasoning systems that build rich, evolving models of customer intent. You will design transformer architectures that abstract noisy behavioral signals into high-quality latent representations of human preference. You will invent real-time, multi-objective ranking systems that balance exploration, personalization, and serendipity at billions of decisions per day. And you will do all of this as a force multiplier, building foundational technology that empowers teams across Amazon to deliver experiences that feel almost magical. Your work will be felt, not just measured. Every model you build ships directly to hundreds of millions of customers. The feedback loop between your science and real human delight is immediate. This role offers a rare combination of intellectual depth, technical ambition, and tangible impact. Come define what shopping looks like in the age of AI! Key job responsibilities - Innovate new features and models that have huge impact on the customer experience. Help customers find the right products and content on their shopping journey. - Leverage the use of advanced machine learning to create customer shopping experience at Amazon's scale - for all Amazon customers across all countries in realtime - Be a key leader on a multidisciplinary team across science, product, design, and engineering to see through ideas from inception, prototype, to launch in the hands of all Amazon's customers - Drive the science roadmap across multiple teams, helping coordinate a cohesive science agenda across the org. - Mentoring applied scientists across the org, growing their skills and careers. About the team Our mission is to delight every Amazon customer with a personalized shopping experience tailed to their intent. We achieve our mission through investments in Science, UX, and central systems with the purpose of delivering the future of shopping on Amazon. We are seeking a Principal Applied Scientist to lead the science charter across the recommendations and intent identification space.
  • (Updated 8 days ago)
    Stores Economics and Science (SEAS) is an interdisciplinary team in Amazon's Stores organization with a peak-jumping mission: we apply expertise in science and engineering to move from local to global optima in methods, models, and software. We pursue this mission by leveraging frontier science, collaborating with partner teams, and learning from the tools, experience, and perspective of others. We scale by solving problems, first in the small to prove concepts, and then in the large by building scalable solutions. We also help other teams within Amazon scale by hiring and developing the best and embedding them in other business units. We are looking for a Senior Economist to drive high-impact economic analysis and modeling that shapes how Amazon's Stores business makes decisions. In this role, you will work in a team of economists, scientists, and engineers to identify key business questions, design rigorous analytical frameworks, and deliver actionable insights to senior leadership and partner teams. You will own end-to-end research (from problem formulation and data analysis through modeling and stakeholder communication) in areas such as pricing, demand estimation, substitution measurement, and experiment design. Your responsibilities include developing economic models and empirical analyses that inform strategic decisions, designing and analyzing experiments, and translating complex findings into clear recommendations for technical and non-technical audiences. You will also mentor junior economists and help raise the bar on economic rigor across partner teams. The ideal candidate has a PhD in Economics and deep expertise in causal inference and applied econometrics. Experience with large-scale data, proficiency in statistical programming (Python or similar), and familiarity with machine learning methods are a plus. To be successful in this role, you should be comfortable operating with ambiguity, able to independently scope and prioritize research agendas, skilled at influencing decisions through rigorous analysis, and comfortable with using AI tools.

Science at Amazon around the world

Amazon scientists are working on large-scale technical challenges in a variety of research areas across the globe. Use the pins below to learn more about the customer-obsessed science being conducted at some of our research locations.
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China
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India
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Academia

Amazon collaborates with leading academic organizations to drive innovation and to ensure that research is creating solutions whose benefits are shared broadly across all sectors of society.