Optimizing neural networks for special-purpose hardware

Curating the neural-architecture search space and taking advantage of human intuition reduces latency on real-world applications by up to 55%.

As neural networks grow in size, deploying them on-device increasingly requires special-purpose hardware that parallelizes common operations. But for maximum efficiency, it’s not enough to optimize the hardware for the networks; the networks should be optimized for the hardware, too.

Related content
The first step in training a neural network to solve a problem is usually the selection of an architecture: a specification of the number of computational nodes in the network and the connections between them. Architectural decisions are generally based on historical precedent, intuition, and plenty of trial and error.

The standard way to optimize a neural network is through neural-architecture search (NAS), where the goal is to minimize both the size of the network and the number of floating-point operations (FLOPS) it performs. But this approach doesn’t work with neural chips, which can often execute easily parallelized but higher-FLOPS tasks more rapidly than they can harder-to-parallelize but lower-FLOPS tasks.

Minimizing latency is a more complicated optimization objective than minimizing FLOPS, so in the Amazon Devices Hardware group, we’ve developed a number of strategies for adapting NAS to the problem of optimizing network architectures for Amazon’s new Neural Engine family of accelerators. Those strategies involve curating the architecture search space to, for instance, reduce the chances of getting stuck in local minima. We’ve also found that combining a little human intuition with the results of NAS for particular tasks can help us generalize to new tasks more reliably and efficiently.

In experiments involving several different machine learning tasks, we’ve found that our NAS strategies can reduce latencies by as much as 55%.

Varieties of neural-architecture search

NAS needs three things: a definition of the search space, which specifies the building blocks available to construct a network; a cost model, which is a function of the network's accuracy, latency, and memory; and an optimization algorithm. We use a performance estimator to measure latency and memory footprint, but to measure accuracy, we must train the network. This is a major bottleneck, as training a single network can take days. Sampling thousands of architectures would take thousands of GPU days, which is clearly neither practical nor environmentally sustainable.

There are three categories of NAS algorithm, which require networks to be trained different numbers of times: multishot, single-shot, and zero-shot.

Related content
A new approach that grows networks dynamically promises improvements over GANs with fixed architectures or predetermined growing strategies.

Multishot methods sample a cohort of architectures in each iteration. Each network is trained and evaluated for accuracy and performance, and the next set of architectures is sampled based on their cost. Evolutionary or reinforcement-learning-based algorithms are generally used for multishot methods.

Single-shot methods start with a large network called the supernet, which has multiple possible subgraphs. During training, the subgraphs start converging to a single, small network. Single-shot methods are designed to be trained only once, but their training takes much longer than that of a single network in multishot methods.

Zero-shot methods works like multishot methods, with the key difference that the network is never trained. As a proxy for accuracy, we use the network’s trainability score, which is computed using the network's topology, nonlinearity, and operations. Zero-shot methods are the fastest to converge, because calculating the score is computationally very cheap. The downside is that the trainability may not correlate well with model accuracy.

Search space curation

The NAS cost function can be visualized as a landscape, with each point representing a potential architecture. A cost function based on FLOPS changes monotonically with factors such as sizes or channels: that is, if you find a direction across the terrain in which the cost is going down, you can be sure that continuing in that direction will not cause the cost to go up.

However, the inclusion of accelerator-aware constraints disrupts the function by introducing more asymptotes, or points at which the cost switches from going down to going up. This results in a more complex and rocky landscape.

Related content
How to make trained systems evolve gracefully.

To address this issue, we reduced the number of options in the search space. We were exploring convolutional architectures, meaning that the inputs are decomposed into several different components, each of which has its own channel through the network. The data in each channel, in turn, is filtered in several different ways; each filter involves a different data convolution.

Previously, we would have explored the number of channels — known as the channel size — at increments of one; instead, we considered only a handful of channel sizes. We limited the options for channel sizes to certain values that were favorable for the parallelism factor of the Neural Engine. The parallelism factor is a count of operations, such as dot product, that can be performed in parallel. In some cases, we even added "depth multiplier" ratio that could be used to scale the number of channels across the entire model to the search space.

These improvements can be visualized as taking fewer, larger steps across a smoother terrain, rather than trying to navigate the rocky landscape that resulted from the inclusion of accelerator-aware performance in the cost function. During the optimization process, they resulted in a faster convergence rate because of the reduced number of options and in improved stability and reliability thanks to the monotonic nature of the curated search space.

NAS - 3x1.png
Illustration of how the cost landscape (green) changes from smooth (left) to rocky (center and right) when a cost function based on Neural Engine performance replaces one based on FLOPS. Curation (right) reduces the discrete search space (black dots) and ensures that points are far apart. The trajectory of a search algorithm (blue arrows) shows how curation (right) ensures that with each step in a search, the cost is monotonically decreasing.

One key detail in our implementation is the performance estimator. Instead of deploying an architecture on real hardware or an emulator to obtain performance metrics, we estimated them using a machine learning regression model trained on measurements of different operators or subgraphs.

At inference time, the estimator would decompose the queried architecture into subgraphs and use the regression model to estimate the performance of each. Then it would accumulate these estimates to give the model-level performance. This regressor-based design simplified our NAS framework, as it no longer required compilation, inference, or hardware. This technique enables us to test accelerators in the design phase, before we’ve developed custom compilers and hardware emulators for them.

Productizing NAS with expert-in-the-loop

Curating the search space improves convergence rate, stability, and reliability, but transferability to new use cases is not straightforward. NAS results for a detector model, for instance, may not be easy to transfer to a classification model. On the other hand, running NAS from scratch for each new dataset may not be feasible, due to time constraints. In these situations, we found that combining NAS results and human expertise was the fastest approach.

Channel reduction step.png
The initial channel reduction step (1x1 conv.) in the inverted-bottleneck (IBN) block at left is fused with the channel expansion step (KxK depth. conv.) in the fused IBN at right. This proved to be a common subgraph modification across datasets.

When we performed NAS on different datasets, we saw common patterns, such as the fusion of convolution layers with previous convolution layers, reducing the number of channels and, aligning them with the hardware parallelism factor.

In particular, fusing convolution layers in inverted bottleneck (IBN) blocks contributed most to boosting efficiency. With just these modifications, we observed latency reductions of up to 50%, whereas a fully converged NAS model would yield a slightly better 53% reduction.

In situations where running NAS from scratch is not feasible, a human expert can rely on mathematical intuition and observations of the results of NAS on similar datasets to build the required model architecture.

Results and product impact

We applied this technique to multiple products in the Amazon Devices portfolio, ranging from Echo Show and Blink home security products to the latest Astro, the in-home consumer robot.

1. Reduced detection latency by half on Echo Show

Echo Show runs a model to detect human presence and locate the detected person in a room. The original model used IBN blocks. We used accelerator-aware NAS to reduce the latency of this model by 53%.

Human-presence detection.png
Schematic representation of human-presence detection.

We performed a search for depth multipliers — that is, layers that multiply the number of channels — and for opportunities to replace IBN blocks with fused-IBN blocks. The requirement was to maintain the same mean average precision (mAP) of the original model while improving the latency. Our V3 model improved the latency by more than 53% (i.e. 2.2x faster) while keeping the mAP scores same as baseline.

Latency results for the original model and three models found through NAS.

Fused-IBN search

Depth multiplier search

Latency reduction (%)

Baseline

No

No

Baseline

V1

No

Yes

14%

V2

Yes

No

35%

V3

Yes

Yes

53%

After performing NAS, we found that not every IBN fusion improves latency and accuracy. The later layers are larger, and replacing them with fused layers hurt performance. For the layers where fusion was selected, the FLOPs, as expected, increased, but the latency did not.

2. Model fitting within the tight memory budget of the Blink Floodlight Camera

Blink cameras use a classification model for security assistance. Our goal was to fit the model parameters and peak activation memory within a tight memory budget. In this case, we combined NAS techniques with an expert-in-the-loop to provide fine-tuning. The NAS result on the classification dataset provided intuition on what operator/subgraph changes could extract benefits from the accelerator design.

Classification.png
Schematic representation of the classification model output.

The expert recommendations were to replace the depth-wise convolutions with standard convolutions and reduce the channels by making them even across the model, preferably by a multiple of the parallelism factor. With these changes, model developers were able to reduce both the model size and the intermediate memory usage by 47% and fit the model within the required budget.

3. Fast semantic segmentation for robotics

In the context of robotics, semantic segmentation is used to understand the objects and scenes the robot is interacting with. For example, it can enable the robot to identify chairs, tables, or other objects in the environment, allowing it to navigate and interact with its surroundings more effectively. Our goal for this model was to reduce latency by half. Our starting point was a semantic-segmentation model that was optimized to run on a CPU.

Semantic segmentation.png
Left: original image of a room at night; center: semantic-segmentation image; right: semantic segmentation overlaid on original image.

For this model, we searched for different channel sizes, fusion, and also output and input dimensions. We used the multishot method with the evolutionary search algorithm. NAS gave us multiple candidates with different performances. The best candidate was able to reduce the latency by half.

Latency improvement for different architectures found through NAS.

Latency reduction (%)

Original

Baseline

Model A

27%

Model B

37%

Model C

38%

Model D

41%

Model E

51%

4. User privacy with on-device inference

Amazon's Neural Engine supports large-model inference on-device, so we can process microphone and video feeds without sending data to the cloud. For example, the Amazon Neural Engine has enabled Alexa to perform automatic speech recognition on-device. On-device processing also provides a better user experience because the inference pipeline is not affected by intermittent connection issues. In our NAS work, we discovered that even larger, more accurate models can now fit on-device with no hit on latency.

Making edge AI sustainable

We mentioned earlier that multishot NAS with full training can take up to 2,000 GPU-days. However, with some of the techniques described in this blog, we were able to create efficient architectures in a substantially shorter amount of time, making NAS much more scalable and sustainable. But our sustainability efforts don't end there.

Related content
Innovative training methods and model compression techniques combine with clever engineering to keep speech processing local.

Because of its parallelism and mixed-precision features, the Neural Engine is more power efficient than a generic CPU. For a million average users, the difference is on order of millions of kilowatt-hours per year, equivalent to 200 gasoline-powered passenger vehicles per year or the energy consumption of a hundred average US households.

When we optimize models through NAS, we increase the device's capability to run more neural-network models simultaneously. This allows us to use smaller application processors and, in some cases, fewer of them. By reducing the hardware footprint in this way, we are further reducing the carbon footprint of our devices.

Future work

We have identified that curation requires an expert who understands the hardware design well. This may not scale to future generations of more complex hardware. We have also identified that in situations where time is tight, having an expert in the loop is still faster than running NAS from scratch. Because of this, we are continuing to investigate how NAS algorithms with accelerator awareness can handle large search spaces. We are also working on improving the search algorithm’s efficiency and effectiveness by exploring how the three categories of algorithms can be combined. We also plan to explore model optimization by introducing sparsity through pruning and clustering. Stay tuned!

Acknowledgements: Manasa Manohara, Lingchuan Meng, Rahul Bakshi, Varada Gopalakrishnan, Lindo St. Angel

Research areas

Related content

US, CA, Pasadena
The Amazon Center for Quantum Computing in Pasadena, CA, is looking to hire an Applied Scientist specializing in Testing of Control Systems hardware. Working alongside other scientists and engineers, you will validate hardware and software systems performing the control and readout functions for Amazon quantum processors. Working effectively within a cross-functional team environment is critical. The ideal candidate will have an established background in test engineering applicable to large mixed-signal systems. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilities Our scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for the control of Amazon quantum processor systems. You’ll bring a passion for innovation and collaboration to: Develop automated test scripts for mid-volume electronics manufacturing, utilizing high-speed test equipment such as Gsps oscilloscopes, logic analyzers, and network analyzers. Design and implement test plans for high-speed, mixed-signal PCAs and instrument assemblies, covering analog/digital interfaces, ADCs/DACs, FPGAs, and power distribution systems. Develop test requirements and coverage matrices with hardware and software stakeholders, including optimization of test coverage vs test time. Analyze test data to identify failure root causes and trends, implement corrective actions, and drive design-for-testability (DFT) enhancements. Drive continuous test improvement to improve test accuracy, improve final product reliability, and adapt to new measurement requirements.
US, WA, Seattle
This role will contribute to developing the Economics and Science products and services in the Fee domain, with specialization in supply chain systems and fees. Through the lens of economics, you will develop causal links for how Amazon, Sellers and Customers interact. You will be a key and senior scientist, advising Amazon leaders how to price our services. You will work on developing frameworks and scalable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Advertising, Supply Chain, Operations, Prime, Consumer Pricing, and Finance. We are looking for an experienced Economist to improve our understanding of seller Economics, enhance our ability to estimate the causal impact of fees, and work with partner teams to design pricing policy changes. In this role, you will provide guidance to scientists to develop econometric models to influence our fee pricing worldwide. You will lead the development of causal models to help isolate the impact of fee and policy changes from other business actions, using experiments when possible, or observational data when not. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. They will work closely with Economists, Data / Applied Scientists, Strategy Analysts, Data Engineers, and Product leads to integrate economic insights into policy and systems production. Familiarity with systems and services that constitute seller supply chains is a plus but not required. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.
US, WA, Seattle
WW Amazon Stores Finance Science (ASFS) works to leverage science and economics to drive improved financial results, foster data backed decisions, and embed science within Finance. ASFS is focused on developing products that empower controllership, improve business decisions and financial planning by understanding financial drivers, and innovate science capabilities for efficiency and scale. We are looking for a data scientist to lead high visibility initiatives for forecasting Amazon Stores' financials. You will develop new science-based forecasting methodologies and build scalable models to improve financial decision making and planning for senior leadership up to VP and SVP level. You will build new ML and statistical models from the ground up that aim to transform financial planning for Amazon Stores. We prize creative problem solvers with the ability to draw on an expansive methodological toolkit to transform financial decision-making with science. The ideal candidate combines data-science acumen with strong business judgment. You have versatile modeling skills and are comfortable owning and extracting insights from data. You are excited to learn from and alongside seasoned scientists, engineers, and business leaders. You are an excellent communicator and effectively translate technical findings into business action. Key job responsibilities Demonstrating thorough technical knowledge, effective exploratory data analysis, and model building using industry standard ML models Working with technical and non-technical stakeholders across every step of science project life cycle Collaborating with finance, product, data engineering, and software engineering teams to create production implementations for large-scale ML models Innovating by adapting new modeling techniques and procedures Presenting research results to our internal research community
IN, KA, Bengaluru
RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Research Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Research Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.
US, WA, Seattle
As part of the AWS Applied AI Solutions Core Services organization, we're advancing the frontier of geospatial intelligence and AI-powered spatial reasoning. Our vision is to be the trusted foundation for transforming every business with Amazon AI teammates. Our mission is to deliver turnkey, enterprise-grade foundational AI capabilities that create delightful AI powered solutions. We're building sophisticated AI systems that enable intelligent agents to understand and operate effectively in the physical world through advanced geospatial optimization. Key job responsibilities - Develop geospatial optimization models that generalize across diverse customer use cases in logistics, transportation, and spatial planning - Scope optimization projects with multiple customers in mind, abstracting away complex science problems to create scalable solutions - Discover, evaluate, and adapt existing optimization models and geospatial tools for customer deployment - Develop semantic enrichment methods to integrate heterogeneous data sources including open geospatial data, multimodal sensor data, images, videos, satellite imagery, and documents - Research novel approaches combining AI agents with geospatial optimization to solve complex spatial problems - Collaborate with engineering teams to integrate science components into production systems - Conduct rigorous experimentation and establish evaluation frameworks to measure solution performance A day in the life A day in the life As an Applied Scientist, you'll develop optimization algorithms and AI-powered geospatial solutions while maintaining a clear path to customer impact. You'll investigate novel approaches to spatial optimization, develop methods for semantic data enrichment, and validate ideas through rigorous experimentation with real customer data. You'll collaborate with other scientists and engineers to transform research insights into scalable solutions, work directly with enterprise customers to understand requirements, and help shape the future direction. Leveraging and advancing generative AI technology will be a big part of your charter. About the team Our Applied AI Solutions Core Services Science team is tackling fundamental challenges in geospatial optimization and AI-powered spatial reasoning. We're investigating novel approaches to how AI systems can solve complex logistics and transportation problems, reason about spatial relationships, and integrate diverse data sources to create enterprise-grade geospatial intelligence. Working at the intersection of optimization, large language models, and geospatial data science, we're developing practical techniques that advance the state-of-the-art in geospatial AI.
US, WA, Bellevue
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to apply their causal inference and/or structural econometrics skillsets to solve real world problems. The intern will work in the area of Economics Intelligence in Amazon Returns and Recommerce Technology and Innovation and develop new, data-driven solutions to support the most critical components of this rapidly scaling team. Our PhD Economist Internship Program offers hands-on experience in applied economics, supported by mentorship, structured feedback, and professional development. Interns work on real business and research problems, building skills that prepare them for full-time economist roles at Amazon and beyond. You will learn how to build data sets and perform applied econometric analysis collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. About the team The WWRR Economics Intelligence (RREI) team brings together Economists, Data Scientists, and Business Intelligence Engineers experts to delivers economic solutions focused on forecasting, causality, attribution, customer behavior for returns, recommerce, and sustainability domains.
US, WA, Bellevue
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to apply their causal inference and/or structural econometrics skillsets to solve real world problems. The intern will work in the area of Economics Intelligence in Amazon Returns and Recommerce Technology and Innovation and develop new, data-driven solutions to support the most critical components of this rapidly scaling team. Our PhD Economist Internship Program offers hands-on experience in applied economics, supported by mentorship, structured feedback, and professional development. Interns work on real business and research problems, building skills that prepare them for full-time economist roles at Amazon and beyond. You will learn how to build data sets and perform applied econometric analysis collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. About the team The WWRR Economics Intelligence (RREI) team brings together Economists, Data Scientists, and Business Intelligence Engineers experts to delivers economic solutions focused on forecasting, causality, attribution, customer behavior for returns, recommerce, and sustainability domains.
US, CA, San Francisco
AWS is one of Amazon’s largest and fastest growing businesses, serving millions of customers in more than 190 countries. We use cloud computing to reshape the way global enterprises use information technology. We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the information technology industry. If you want to join a fast-paced, innovative team that is making history, this is the place for you. AWS Central Economics & Science (ACES) drives best practices for objectively applying economics and science in decision making across AWS. The team collaborates with AWS science and business teams to identify, frame, and analyze complex and ambiguous problems of the highest priority. Through data-driven insights and modeling, ACES supports strategic decision-making across the AWS global organization, including sales operations and business performance optimization. The ACES Sales Channels team is hiring an Applied Scientist (Senior or below) to advance our mission of providing rigorous, causal-inference-driven recommendations for AWS sales optimization. This role will focus on building ML systems with a causal modeling foundation, designing seller incentive mechanisms, and developing intervention strategies across the entire sales motion. Key job responsibilities • Causal ML System Development: Build and deploy machine learning models that emphasize causal inference, ensuring recommendations are grounded in valid interventions • Incentive Design: Define and model incentives that drive desirable behaviors across AWS sales channels, partner programs, and reseller ecosystems • Stakeholder Collaboration: Work with business stakeholders to understand requirements, validate approaches, and ensure practical applicability of scientific solutions • Scientific Rigor: Promote findings at internal conferences and contribute to the team's reputation for methodological excellence A day in the life The ACES Sales Channels team works on understanding and optimizing AWS's sales channels, both direct (generalist and specialist sellers) and indirect (partners and Marketplace). Our work falls into three core areas: developing rigorous causal measurement and modeling frameworks using cutting-edge economics and statistical methods; designing programs and incentives to improve customer and business outcomes; and building ML-based recommendation systems for sellers, partners, and other AWS stakeholders. About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.
US, WA, Bellevue
The Central Learning Solutions (CLS) - Science team builds state-of-the-art Artificial Intelligence (AI) solutions for enhancing leadership and associate development within the organization. We develop technology and mechanisms for building personalized learning courses based on the profiles of different learners and asses the post-training performance curves for different learner profiles. As a Data Scientist on the team, you will be driving the data science/ML roadmap for the CLS t Science team. You will leverage your knowledge in statistics and econometrics, estimate the causal impact of training interventions, recommend the right interventions for a given learner profile, and measure the post-launch success of these interventions through A/B weblabs. These insights will help in dynamically changing the training content of Learning & Development courses and unlock opportunities to improve both training effectiveness and learner experience. You will collaborate effectively with internal stakeholders and cross-functional teams for solving business problems, create operational efficiencies, and deliver successfully against high organizational standards. Key job responsibilities - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and implementation. - Use advanced causal inference methodologies to estimate the learning curves for different learner profiles and the effectiveness of training content. - Perform statistical analysis and statistical tests including hypothesis testing and A/B testing. - Implement new statistical, machine learning, or other mathematical methodologies to solve specific business problems. - Present deep dives and analysis to both technical and non-technical stakeholders, ensure clarity, and influence the strategy of business partners. About the team We serve North America L&D orgs as the strategic thought leader, looking beyond where other teams are focused to drive transformative solutions that leverage technology and processes to improve learning outcomes and drive down the cost to serve.
US, WA, Bellevue
The Principal Applied Scientist will own the science mission for building next-generation proactive and autonomous agentic experiences across Alexa AI's Personalization, Autonomy and Proactive Intelligence organization. You will technically lead a team of applied scientists to harness state-of-the-art technologies in machine learning, natural language processing, LLM training and application, and agentic AI systems to advance the scientific frontiers of autonomous intelligence and proactive user assistance. The right candidate will be an inventor at heart, provide deep scientific leadership, establish compelling technical direction and vision, and drive ambitious research initiatives that push the boundaries of what's possible with AI agents. You will need to be adept at identifying promising research directions in agentic AI, developing novel autonomous agent solutions, and translating advanced AI research into production-ready agentic systems. You will need to be adept at influencing and collaborating with partner teams, launching AI-powered autonomous agents into production, and building team mechanisms that will foster innovation and execution in the rapidly evolving field of agentic AI. This role represents a unique opportunity to tackle fundamental challenges in how Alexa proactively understands user needs, autonomously takes actions on behalf of users, and delivers intelligent assistance through state-of-the-art agentic AI technologies. As a science leader in Alexa AI, you will shape the technical strategy for making Alexa a truly proactive and autonomous agent that anticipates user needs, takes intelligent actions, and provides seamless assistance without explicit prompting. Your team will be at the forefront of solving complex problems in agentic reasoning, multi-step task planning, autonomous decision-making, proactive intelligence, and context-aware action execution that will fundamentally transform how users interact with Alexa as an intelligent agent. The successful candidate will bring deep technical expertise in machine learning, natural language processing, and agentic AI systems, along with the leadership ability to guide talented scientists in pursuing ambitious research that advances the state of the art in autonomous agents, proactive intelligence, and AI-driven personalization. Experience with multi-agent systems, reinforcement learning, goal-oriented dialogue systems, and production-scale agentic architectures is highly valued. You will lead the development of breakthrough capabilities that enable Alexa to: 1) proactively anticipate user needs through advanced predictive modeling and contextual understanding; 2) autonomously execute complex multi-step tasks with minimal user intervention; 3) reason and plan intelligently across diverse user goals and environmental contexts; 4) learn and adapt continuously from user interactions to improve agentic behaviors; 5) coordinate actions seamlessly across multiple domains and services as a unified intelligent agent. This is a unique opportunity to define the future of conversational AI agents and build technology that will impact hundreds of millions of customers worldwide. Key job responsibilities Technical Leadership - Lead complex research and development projects - Partner closely with the T&C Product and Engineering leaders on the technical strategy and roadmap - Evaluate emerging technologies and methodologies - Make high-level architectural decisions Technical leadership and mentoring: - Mentor and develop technical talent - Set team project goals and metrics - Help with resource allocation and project prioritization from technical side Research & Development - Drive innovation in applied science areas - Translate research into practical business solutions - Author technical papers and patents - Collaborate with academic and industry partners About the team PAPI (Personalization Autonomy and Proactive Intelligence) aims to accelerate personalized and intuitive experiences across Amazon's customer touchpoints through automated, scalable, self-serve AI systems. We leverage customer, device, and ambient signals to deliver conversational, visual, and proactive experiences that delight customers, increase engagement, reduce defects, and enable natural interactions across Amazon touch points including Alexa, FireTV, and Mobile etc. Our systems offer personalized suggestions, comprehend customer inputs, learn from interactions, and propose appropriate actions to serve millions of customers globally.