Graceful AI

How to make trained systems evolve gracefully.

As machine-learning-based decision systems improve rapidly, we are discovering that it is no longer enough for them to perform well on their own. They should also behave nicely toward their predecessors. When we replace an old trained classifier with a new one, we should expect a smooth transition and a peaceful transfer of decision powers.

Stefano 2.jpg
Stefano Soatto, vice president of applied science for AWS AI.
Credit: Todd Cheney

At Amazon Web Services (AWS), we are constantly working to improve the performance of our learning-based classification systems. Performance is typically measured by average error on test data that are representative of future use cases. We scientists get very excited when we can reduce the average error, and we hope that customers will be delighted when they replace the existing system with a new and improved one. 

However, it is possible for a new model to significantly improve average performance and yet introduce errors that the old model did not make. Those errors can be rare yet so detrimental as to nullify the benefit of the improved model. In some cases, post-processing pipelines built on top of a model can break. In other cases, users are so accustomed to the behavior of the old system that any introduced error contributes to a perceived “regression” in performance.

Regression in model update.png
When updating an old classifier (red) to a new one (dashed blue line), we correct mistakes (top right, white), but we also introduce new ones (negative flips, bottom-left, red). While on average, the errors decrease (from 57% to 42% in this toy example), regression can wreak havoc with downstream processing, nullifying the benefit of the update.
From "Positive-congruent training: Towards regression-free model updates"

You may have experienced this phenomenon when using the search feature in your photo collection. Occasionally, the provider updates the photo management software, presumably improving it. However, if an image that you were able to retrieve previously suddenly goes missing from the search, the natural reaction is surprise: How is this version any better? Give me the old one back!

When the software update occurs, the search feature is usually unavailable for a period of time; the larger your photo collection, the longer the interruption typically lasts. During this time, the system reprocesses old images to create indices and clusters them based on identities. If the model introduces new mistakes, old images may be left out of searches that used to retrieve them.

Which prompts the question, Why is it necessary to reprocess old data? Can we design and train new learning-based models in a manner that is compatible with previous ones, so that it is not necessary to reprocess the entire gallery?

These questions generally pertain to the need to train machine-learning-based systems, not in isolation, but in reference to other models. Specifically, we want the new models to be compatible with classifiers or clustering algorithms designed for the old models, and we want them to not introduce new mistakes. 

Compatible updates

Today, requirements beyond accuracy have begun to drive the machine learning process. These demands include explainability, transparency, fairness, and, now, compatibility and regression minimization. We call the ability to meet those demands “graceful AI”. 

We at AWS first faced this challenge when responding to a customer request to reduce the cost of re-indexing data, which can be significant for large photo collections. 

At the time, there was no literature on the topic. We trained a deep-learning model to minimize the average error while using the “classifier head” of an old model — the last few layers of the model, which issue the final classification decision. In other words, we forced the data representation computed by the new model to live in the same space as the old one, so the same clustering or decision rules could be used without the need to re-index old data. 

Backward-compatible model update.png
Without backward-compatible representation, updating the embedding model for a retrieval/search system means that all previously processed gallery features have to be recomputed by the new model (backfilling), as the new embedding cannot be directly compared with the old one. With a backward-compatible representation, direct comparison becomes possible, eliminating the need to backfill.
From "Towards backward-compatible representation learning"

If this approach worked, customers could start using new models immediately, with no re-indexing time or cost, and the old indexed data could be combined with the new. And it did work, as we described in the paper “Towards backward-compatible representation learning”, presented at last year's Conference on Computer Vision and Pattern Recognition (CVPR). It was the first paper in this increasingly important area of investigation in machine learning, around which we are organizing a tutorial at the upcoming International Conference on Computer Vision (ICCV).

For services that require more complex post-processing than clustering, it is paramount to minimize the number of new errors introduced by model updates. In a forthcoming oral presentation at CVPR, our team will present an approach that we call positive-congruent training, or PC training, which aims to train a new classifier without introducing errors relative to the old one. This is a first step towards regression constrained training. PC training is necessary to avoid rare but harmful mistakes that you wish to never make.

PC training is not just a matter of forcing the new model to mimic the old one — a process known as model distillation. Model distillation mimics the old model, including its errors; we want to be close to the old model only when it gets it right. 

Even when the average error is reduced to a minimum, it is still possible to reduce what we call the “negative flip rate” (NFR), which measures the percentage of new errors compared to the old model. This can be done by trading errors, keeping the average error rate constant (unless the average error rate is precisely zero, which is almost never the case in the real world). So minimizing the NFR is a separate criterion from the standard error rate, and PC training represents a new branch of research in machine learning.

It is possible for a new model to significantly improve average performance and yet introduce errors that the old model did not make. Those errors can be rare yet so detrimental as to nullify the benefit of the improved model.
Stefano Soatto

Machine-learning-based systems will continue to evolve, and eventually we will do away with the artificial separation of training (when the model parameters are learned from a fixed training dataset) and inference (when new data is presented to elicit a decision or action). As we make steps toward such “lifelong learning”, it is important for new models developed in the meantime to play nicely with existing ones. 

We have sown the first seeds of work in this area, but much remains to be done. As models are repeatedly updated, a growing set of compatibility constraints will ultimately weigh negatively on overall performance, much as backward compatibility with all previous versions makes some software so unwieldy. 

We are pleased that some of our models at AWS AI Applications are already backward-compatible, which means that customers will be able to upgrade to new models without having to change their processing pipelines or re-index old data. In 2021, any transfer of decision power should occur without drama. 

Modified models

Another version of the incompatibility problem arises when one wishes to deploy the same system on different devices with diverse resource constraints. One might, for instance, have a large and powerful model running in the cloud and smaller versions of it running on edge devices such as smartphones.

We’ve found that, to ensure compatibility, it’s not enough for the smaller models to approximate the accuracy of the large model; they also need to approximate its architecture. Again at the next CVPR, we will present a paper on “heterogeneous visual search”, which shows how to enforce this type of compatibility across platforms.

Finally, all of the above would be easier if deep neural networks were linear systems, and training consisted of minimizing a convex loss function. As we all know, this is not the case. The niche literature on linearizing deep neural networks has mostly focused on analyzing those networks’ behavior; their performance has been far below that of the full nonlinear, nonconvex originals. 

However, we have recently shown that, if linearization is done right, by modifying the loss function, the model, and the optimization, we can train linear models that perform just as well as their nonlinear counterparts. “LQF: Linear quadratic fine-tuning”, also to be presented at CVPR, describes modifying the architecture of a ResNet backbone by replacing ReLu with leaky ReLu, modifying the loss function from cross-entropy to least-square, and modifying the optimization by preconditioning using Kronecker factorization.

We are excited to continue exploring how these and other developments can lead to more transparent, more interpretable, and more “gracious” AI systems.

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Are you passionate about solving big problems from ground-up? Do you enjoy building new state-of-the-art products at internet scale? Come lead the innovation in this startup team, vertical ad products. This is a green field problem without a known answer or a pattern to follow. We have ambitious vision to simplify full funnel advertising solutions, at scale, with specialized agentic AI-powered models and diversify the demand to strategic verticals including finserv, autos, locals.. etc. We are seeking an experienced Sr Data Scientist to drive innovation in our Ads Foundational Model. In this individual contributor role, you will apply advanced machine learning techniques to improve advertiser performance and customer experience. Key job responsibilities As a Data Scientist on this team, you will: 1. Develop and drive the science strategy for Ads Foundational Model (Ads-FM), aligning it with the program's objectives and overall business goals. 2. Identify high-impact opportunities within Ads-FM program and lead the ideation, planning, and execution of science initiatives to address them. 3. Build and deploy machine learning models using computer vision, natural language processing, and deep learning to evaluate and enhance ad effectiveness. 4. Develop algorithms that extract meaningful signals from image, video, and audio content to predict and improve customer engagement 5. Leverage Amazon's extensive data repository to create predictive models that generate actionable recommendations for more compelling ad creative 6. Collaborate with business leaders and cross-functional teams to implement ML-powered solutions 7. Contribute to the ML roadmap for the Ads-FM program through innovation and research.
US, TX, Austin
Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites providing low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. As a Communication Systems Research Scientist, this role owns the research and system design of the radio resource management (RRM) and radio access layers of Amazon Leo’s direct-to-device (D2D) system, delivering 3GPP-compliant service to unmodified commercial handsets. The Role: Be part of the team defining the communication system and architecture of Amazon’s direct-to-device wireless network and analyzing its system level performance: beam and cell capacity, spectral efficiency, coverage, latency and service availability. This is a unique opportunity to innovate with few legacy constraints, in a segment where the standard itself is still being written. This role leads the research and system design of radio resource management (RRM) for a 3GPP Non-Terrestrial Network (NTN), where D2D upends terrestrial assumptions: a power-limited handset with a near-isotropic antenna, very large cells, hopping beams, large time-varying delay and Doppler, and scarce shared spectrum. RRM in time, frequency and spatial domains is the focus, but the role reasons across the stack, from L1/L2 up through RRC, NAS and 5GC interworking. Agentic AI is expected to be a standard part of the work for development, optimization, tests and debugging, with the scientist accountable for the algorithms, models and conclusions. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities • Research, design and specify RRM algorithms for Amazon Leo’s 3GPP-based D2D system: MAC scheduling, link adaptation, power control, HARQ strategy, DRX, admission and congestion control, and load balancing, mapping 5QI and QoS flow requirements to scheduler behavior across voice, messaging, emergency and data services. • Treat beam management as part of joint resource optimization, not a standalone process, optimizing it with band assignment, packet scheduling and user pairing in multi-user MIMO (MU-MIMO). • Define the RRM framework for NTN conditions: earth-fixed and earth-moving cells, large time-varying propagation delay, ephemeris-assisted timing and Doppler pre-compensation, extended timing advance, selective HARQ feedback disabling, feeder link and satellite handovers, and interference and spectrum sharing across beams, satellites and terrestrial networks using the same MNO spectrum. • Design mobility and service continuity for a network where the base stations (i.e., satellites) move rather than the user: idle and connected mode mobility, location and time based conditional handover, cell reselection, paging, tracking area design, and NTN-to-terrestrial continuity. • Specify supporting L1/L2 elements with the PHY team: numerology under Doppler, PRACH and initial access, coverage enhancement through repetition, synchronization at low SNR, receiver abstraction, and FEC and BLER modeling for link adaptation. • Keep the radio design coherent with the networking layers: RRC and NAS, RLC and PDCP over long-RTT links, CU/DU split, NTN gateway and 5GC/EPC integration, and transport behavior. • Develop link-level and system-level simulators capturing constellation dynamics, beam patterns, handset characteristics, traffic models and RRM behavior, and use agentic AI across that loop: build and refactor simulation code, scale parameter sweeps, optimize scheduler and link adaptation parameters, explore configuration spaces too large to sweep by hand, maintain regression tests, and triage failures across logs, traces and over-the-air captures. • Translate research into system requirements and implementation-level specifications, and work with modem, payload, ground, RF, ASIC and Testbed teams through integration, field trials and link bring-up, root-causing gaps between simulation, implementation and over-the-air behavior in a fast-paced environment. • Represent Amazon Leo in 3GPP and other standards development organizations, develop and defend contributions on NTN and D2D work items, and contribute patents and publications.