Customer-obsessed science


Research areas
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July 29, 2025New cost-to-serve-software metric that accounts for the full software development lifecycle helps determine which software development innovations provide quantifiable value.
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ASE 20242024As cloud computing gains widespread adoption across various industries, securing cloud resources has become a top priority for cloud providers. However, ensuring configuration security among highly interconnected cloud resources is challenging due to the complexities of resource modeling, correlation analysis, and large-scale security checks. To tackle those practical challenges, we propose Security Invariants
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AI-ML Systems 20242024While we can customize large language models (LLMs) on specific domains by finetuning using the domain specific labeled data, performance of the customized models is highly dependent on the quality of the labeled data. Obtaining high-quality labeled data for custom domains often requires considerable human effort and associated costs. However, in many cases, unlabeled data is readily available at little
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2024Model performance evaluation is a critical and expensive task in machine learning and computer vision. Without clear guidelines, practitioners often estimate model accuracy using a one-time completely random selection of the data. However, by employing tailored sampling and estimation strategies, one can obtain more precise estimates and reduce annotation costs. In this paper, we propose a statistical framework
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2024Bin-packing is an important problem in the robotic warehouse domain. Traditionally, this problem has been studied only for rigid packages (e.g., boxes or rigid objects). In this work, we tackle the problem of bin-packing with deformable packages that have become a popular choice for fulfillment needs. We present a system that incorporates a dual robot arm bimanual setup, uniquely combining suction and sweeping
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AI-ML Systems 20242024We present Video-to-Product Ads curation system for MiniTV to identify visually relevant products ads corresponding to objects of interest in video. This retrieval task is significantly challenging due to domain gap and peculiarity in images extracted from videos. Traditionally, images to product retrieval problems are solved using contrastive models with extensive labelled image data. In this paper, we
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