Customer-obsessed science


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June 25, 2025With large datasets, directly generating data ID codes from query embeddings is much more efficient than performing pairwise comparisons between queries and candidate responses.
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2024Warning: this paper contains content that may be inappropriate or offensive. As generative models become available for public use in various applications, testing and analyzing vulnerabilities of these models has become a priority. In this work, we propose an automatic red teaming framework that evaluates a given black-box model and exposes its vulnerabilities against unsafe and inappropriate content generation
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2024Visual document understanding (VDU) is a challenging task that involves understanding documents across various modalities (text and image) and layouts (forms, tables, etc.). This study aims to enhance generalizability of small VDU models by distilling knowledge from LLMs. We identify that directly prompting LLMs often fails to generate informative and useful data. In response, we present a new framework
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2024Many eCommerce systems source product information from millions of sellers and manufactures, each having their own proprietary schemas, and employ schema matching solutions to structure it to enable informative shopping experiences. Meanwhile, state-of-the-art machine translation techniques have demonstrated great success in building context-aware representations that generalize well to new languages with
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Information-Seeking Dialogue (ISD) agents aim to provide accurate responses to user queries. While proficient in directly addressing user queries, these agents, as well as LLMs in general, predominantly exhibit reactive behavior, lacking the ability to generate proactive responses that actively engage users in sustained conversations. However, existing definitions of proactive dialogue in this context do
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2024Query Autocomplete (QAC) is a critical feature in modern search engines, facilitating user interaction by predicting search queries based on input prefixes. Despite its widespread adoption, the absence of large-scale, realistic datasets has hindered advancements in QAC system development. This paper addresses this gap by introducing AmazonQAC, a new QAC dataset sourced from Amazon Search logs, comprising
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