Customer-obsessed science


Research areas
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July 31, 2025Using ensembles of agents to generate and refine interactions annotated with chains of thought improves performance on a battery of benchmarks by an average of 29%.
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Click-through Rate (CTR) module is the foundation block of recommendation system and used for search, content selection, advertising, video streaming etc. CTR is modelled as a classification problem and extensive research is done to improve the CTR models. However, uncertainty method for these models are still an unexplored area. In this work we analyse popular uncertainty methods in the context of recommendation
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The problem of search relevance in the E-commerce domain is a challenging one since it involves understanding the intent of a user’s short nuanced query and matching it with the appropriate products in the catalog. This problem has traditionally been addressed using language models (LMs) and graph neural networks (GNNs) to capture semantic and inter-product behavior signals, respectively. However, the rapid
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International Conference on Business Forecasting and Marketing Intelligence 20242024Accurate sell-in and sell-out forecasting is a ubiquitous problem in the retail industry. It is an important element of any demand planning activity. As a global food and beverage company, Nestle´ has hundreds of products in each geographical location that they operate in. Each product has its sell-in and sell-out time series data, which are forecasted on a weekly and monthly scale for demand and financial
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Picture Coding Symposium 20242024In an adaptive bitrate streaming application, the efficiency of video compression and the encoded video quality depend on both the video codec and the quality metric used to perform encoding optimization. The development of such a quality metric need large scale subjective datasets. In this work we merge several datasets into one to support the creation of a metric tailored for video compression and scaling
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2024Large Language Models (LLMs) trained on large volumes of data excel at various natural language tasks, but they cannot handle tasks requiring knowledge that has not been trained on previously. One solution is to use a retriever that fetches relevant information to expand LLM’s knowledge scope. However, existing textual-oriented retrieval-based LLMs are not ideal on structured table data due to diversified
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