Customer-obsessed science
Research areas
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May 15, 20265 min readA new scaling law that relates particular architectural choices to loss helps identify models that improve throughput by up to 47% with no loss of accuracy.
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May 14, 202616 min read
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April 15, 20268 min read
Featured news
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EMNLP 20232023We present MultiCoNER V2, a dataset for fine-grained Named Entity Recognition covering 33 entity classes across 12 languages, in both monolingual and multilingual settings. This dataset aims to tackle the following practical challenges in NER: (i) effective handling of fine-grained classes that include complex entities like movie titles, and (ii) performance degradation due to noise generated from typing
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EMNLP 20232023Personalization of automatic speech recognition (ASR) models is a widely studied topic because of its many practical applications. Most recently, attention-based contextual biasing techniques are used to improve the recognition of rare words and/or domain-specific entities. However, due to performance constraints, the biasing is often limited to a few thousand entities, restricting real-world usability.
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EMNLP 20232023We propose InsightNet, a novel approach for the automated extraction of structured insights from customer reviews. Our end-to-end machine learning framework is designed to overcome the limitations of current solutions, including the absence of structure for identified topics, non-standard aspect names, and lack of abundant training data. The proposed solution builds a semi-supervised multi-level taxonomy
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ASRU 20232023We explore the ability of large language models (LLMs) to act as speech recognition post-processors that perform rescoring and error correction. Our first focus is on instruction prompting to let LLMs perform these task without fine-tuning, for which we evaluate different prompting schemes, both zeroand few-shot in-context learning, and a novel “task activation” prompting method that combines causal instructions
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ESREL 20232023Enabling a circular economy aims to reduce the amount of global waste generated from electrical and electronic equipment, mitigate the associated risk to the ecosystem and human health, and address concerns over limited material resources. Durability is a critical concern because keeping products in use for a longer time should reduce resource consumption and waste. Assessing the durability of products
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