Customer-obsessed science
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July 30, 20268 min readInstead of compromising among parameter updates dictated by different training objectives, ControlG allocates computational capacity to objectives sequentially and dynamically.
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July 9, 202610 min read
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Featured news
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EMNLP 20232023A particularly successful class of approaches for few-shot learning combines language models with prompts — handcrafted task descriptions that complement data samples. However, designing prompts by hand for each task commonly requires domain knowledge and substantial guesswork. We observe, in the context of classification tasks, that instruction-finetuned language models are remarkably robust towards some
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EMNLP 20232023Rich and diverse knowledge-bases (KB) are foundational building blocks for online knowledge-sharing communities such as StackOverflow and Quora and applications such as conversational assistants (aka chatbots). A popular format for knowledge bases is question-answer pairs (or FAQs), where questions are designed to accurately match a multitude of queries. In this paper, we address the problem of automatic
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EMNLP 20232023We present MultiCoNER V2, a dataset for fine-grained Named Entity Recognition covering 33 entity classes across 12 languages, in both monolingual and multilingual settings. This dataset aims to tackle the following practical challenges in NER: (i) effective handling of fine-grained classes that include complex entities like movie titles, and (ii) performance degradation due to noise generated from typing
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EMNLP 20232023Personalization of automatic speech recognition (ASR) models is a widely studied topic because of its many practical applications. Most recently, attention-based contextual biasing techniques are used to improve the recognition of rare words and/or domain-specific entities. However, due to performance constraints, the biasing is often limited to a few thousand entities, restricting real-world usability.
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EMNLP 20232023We propose InsightNet, a novel approach for the automated extraction of structured insights from customer reviews. Our end-to-end machine learning framework is designed to overcome the limitations of current solutions, including the absence of structure for identified topics, non-standard aspect names, and lack of abundant training data. The proposed solution builds a semi-supervised multi-level taxonomy
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