"I want machines to write as fluently as humans"

Amazon Machine Learning Fellow Jiao Sun works on strategies to control text generation.

What if artificial intelligence could help an aspiring author write a novel? Or coach people to improve the quality of their writing? Could machines learn how to make jokes? Inspired by these questions, computer scientist Jiao Sun has been exploring the potential of AI-generated text as a PhD candidate at the University of Southern California (USC).

After a four-month internship at Alexa AI last spring, she is now starting her journey as an Amazon Machine Learning Fellow for the 2022–23 academic year and hopes to continue developing text-generation models that enhance the interaction between humans and AI.

Jiao Sun is seen standing next to some posters she presented at EMNLP 2022
Jiao Sun has been exploring the potential of AI-generated text as a PhD candidate at the University of Southern California. After an internship at Alexa AI last spring, she is starting her journey as an Amazon Machine Learning Fellow for the 2022–23 academic year.
Courtesy of Jiao Sun

While Sun is passionate about the potential of natural language generation, she also believes it’s important to develop tools that improve human control over machine-created content. She is also cautiously optimistic about the surge in popularity surrounding text generation models.

“I am thrilled to see more and more great models in the space of text generation in recent years,” she says. “It can help spur more innovation for text generation field, but might also obsolete some research, and even some research directions. Personally, my research philosophy is to work on research that is agnostic to model choices and creative by itself.”

One of her research goals is to improve the quality, fairness, and reliability of that content to achieve what she calls trustworthy text generation.

For example, she and her colleagues recently investigated the presence of gender stereotypes in greeting card messages written by both humans and machines. The research — which received the Best Paper Honorable Mention in the 2022 CHI Conference on Human Factors in Computing Systems, an international conference on human-computer interaction — led to the development of a writing assistant tool to combat those biases.

Related content
AI models that generate stories, place objects in a visual scene, and assemble music on the fly customize content to children’s specifications.

“This is so important, because we can see that machines have the potential to generate cool things, but we don’t want them to freely create whatever they want,” Sun says. “We want to make sure that the content machines are generating is fair and grounded by knowledge, and we want humans to have control over that output.”

Protecting authors’ privacy

Sun is still in the early stages of her fellowship, but one area of research she would like to explore during the program is using AI to ensure author privacy, which she sees as another aspect of trustworthy text generation.

She notes that natural language processing techniques can be used to infer the authorship of articles and documents based on the author’s writing style, especially if the author has multiple articles published online.

But what if, for some reason, the author wants to remain anonymous?

“We're thinking about ways we can rewrite something in a way that maintains the semantics from your text while keeping the authorship protected,” Sun says. The idea is to develop AI models that rephrase contents to remove stylistic fingerprints that could give away who the author is.

jiao sun emnlp.png
Thanks to an Amazon travel grant, Jiao Sun was able to present her research in person at the recent EMNLP 2022 conference in Abu Dhabi. “This grant gave me the opportunity of traveling to what was my first in-person conference in my entire PhD,” she says.
Courtesy of Jiao Sun

During the program, Sun is being mentored by Qian Hu, an applied scientist at Amazon Alexa AI, with whom she connects regularly to discuss her research.

“That is not only helpful for my career, but just having this connection with another smart person helps me shape my research in the right direction,” she says.

The Amazon Machine Learning Fellowship is a program offered annually to doctoral students by the USC + Amazon Center on Secure and Trusted Machine Learning, a joint research center focused on the development of new approaches to ML privacy, security, and trustworthiness. In addition to Sun, Sina Shaham and Yunhao Ge are also ML Fellows this academic year.

‘What did the sushi say to the bee?’

During her internship at Amazon last spring, Sun worked with Amazon scientists Alessandra Cervone, Anjali Narayan-Chen, Tagyoung Chung, Shuyang Gao, Jing Huang, Yang Liu, Shereen Oraby, and Amazon Visiting Academic Violet Peng on two papers that were accepted at the 2022 Conference on Empirical Methods in Natural Language Processing (EMNLP).

“During my internship, they gave me a lot of really precious feedback. And they have continued to support me, even after my internship ended.”

Both papers explore the challenging task of explaining humor to machines. Sun notes that we often take for granted the knowledge required to understand simple puns. But imagine having to explain a play on words to a non-native speaker or a small child.

“For machines to understand jokes, they need to learn from a huge knowledge base,” she says.

Sun and her coauthors first developed a dataset of pun keywords and explanations, which was appropriately named ExPUNations. She worked on an existing dataset of puns, asking annotators to evaluate whether a given text was intended to be a joke, how funny it was to them, and what about it was funny.

Take the joke: “What did the sushi say to the bee? ‘Wasabi.’” “If I were the annotator, I would say this is funny because wasabi sounds like ‘What’s up, bee?’ That's the funniness of it,” Sun says. The annotators were also asked to select the keywords of the pun. In this case, those would be “sushi,” “bee,” and “wasabi.”

Related content
At re:Invent, AWS announces that the CodeWhisperer preview has added support for two new programming languages.

“We collect not only an explanation of the pun itself but also the essential facts for a human to do the reasoning into that explanation,” Sun says. The result was an augmented dataset that can be used to train models to explain puns and also generate new puns based on keywords.

The second work Sun developed as an Amazon intern aimed to generate puns based on given contexts. She and her coauthors explain that previous pun-generation studies usually elect a given pun word as a starting point to generate an appropriate joke. In her research, instead, the starting point is the context, a given scenario in which the joke would take place. The initial goal is to identify pun words that would fit that context and then generate a pun appropriate to that scenario.

“After we have that pun word, we have the context and the pun word combined to generate a really funny pun,” Sun says.

Human evaluation showed that 69% of the pun words retrieved by the system could be used to generate context-situated puns. For plausible pairs of context and pun words, the system was able to generate successful puns 31% of the time.

Thanks to an Amazon travel grant, Sun was able to present her research in person in Abu Dhabi at EMNLP.

“This grant gave me the opportunity of traveling to what was my first in-person conference in my entire PhD,” she says. “It has been three years since we’ve been in this pandemic, so I really appreciate it. And I will be graduating soon, so it’s a great opportunity for me to meet my peers.”

Sun believes that this type of research could enhance people’s engagement during interactions with AI.

“Wouldn’t it be cool if you were talking with Alexa and it could understand the context and tell you a joke that was appropriate to that context?” she imagines.

Research areas

Related content

TW, TPE, Hsinchu City
Are you passionate about robotics and research? Do you want to solve real customer problems through innovative technology? Do you enjoy working on scalable research and projects in a collaborative team environment? Do you want to see your science solutions directly impact millions of customers worldwide? At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. Customer obsession is part of our company DNA, which has made us one of the world's most beloved brands. We’re looking for current PhD or Master students with a passion for robotic research and applications to join us as Robotics Applied Scientist II Intern/Co-ops in 2027 to shape the future of robotics and automation at an unprecedented scale across. For these positions, our Robotics teams at Amazon are looking for students with a specialization in one or more of the research areas in robotics such as: robotics, robotics manipulation (e.g., robot arm, grasping, dexterous manipulation, end of arm tools/end effector), autonomous mobile robots, mobile manipulation, movement, autonomous navigation, locomotion, motion/path planning, controls, perception, sensing, robot learning, artificial intelligence, machine learning, computer vision, large language models, human-robot interaction, robotics simulation, optimization, and more! We're looking for curious minds who think big and want to define tomorrow's technology. At Amazon, you'll grow into the high-impact engineer you know you can be, supported by a culture of learning and mentorship. Every day brings exciting new challenges and opportunities for personal growth. By applying to this role, you will be considered for Robotics Applied Scientist II Intern/Co-op (2027) opportunities across various Robotics teams at Amazon with different robotics research focus, with internship positions available for multiple locations, durations (3 to 6+ months), and year-round start dates (winter, spring, summer, fall). Amazon intern and co-op roles follow the same internship structure. "Intern/Internship" wording refers to both interns and co-ops. Amazon internships across all seasons are full-time positions during vacation, and interns should expect to work in office, Monday-Friday, up to 40 hours per week typically between 9am-6pm. Specific team norms around working hours will be communicated by your manager. Interns should not have other employment during the Amazon work-day. Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. The robotics internship join dates, length, location, and prospective team will be finalized at the time of any applicable job offers. In your application, you will be able to provide your preference of research interests, start dates, internship duration, and location. While your preference will be taken into consideration, we cannot guarantee that we can meet your selection based on several factors including but not limited to the internship availability and business needs of this role.
US, WA, Redmond
Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. About this role We're looking for a Data Scientist to turn data from our satellite fleet into engineering decisions. Every satellite in orbit sends back a steady stream of telemetry. Every unit was also tested heavily on the ground before launch, and the ground segment watches the satellite every day while it operates. Your job is to connect these sources. You'll find out which in-orbit behaviors trace back to what we measured in the factory, which events repeat across the fleet, and which patterns point to weaknesses in the hardware design. Your findings will directly shape how we design, build, test, and operate the next generation of satellites. A typical problem starts small: a handful of satellites show a drifting temperature, an occasional link dropout, or a counter that creeps up faster than expected. You'll work out whether it's a real effect or noise, whether it's spreading, and what the affected units have in common. They might share a manufacturing lot, a configuration, an orbital environment, or a signature in their factory test history. From there you'll form a hypothesis about the physical cause and argue it in front of hardware, firmware, and reliability engineers who will push back hard. You'll also have to say plainly when the data rules your own idea out. Telemetry alone rarely settles the question, so your first stop is the ground test data we already have. Every unit in orbit has a detailed record from manufacturing and environmental testing, and the fleet as a whole is backed by an even larger population of units still on the ground. You'll dig through that history for the same behavior: did the affected units show early signs on the ground, did they sit near a test limit, does the effect appear across many units under certain conditions? Often the answer is already in data no one has looked at in this light. When it isn't, you'll design the ground experiments that can provide it. That means deciding which units to test and under what conditions, how many runs you need before the result means anything, and what outcome would confirm or refute the theory. You'll work with the engineers who run those tests, analyze the results, and close the question with a clear answer and a recommended action. Beyond individual investigations, you'll build the fleet-level view: baselines for healthy behavior, early warning indicators that catch emerging issues before they cause outages, and reliability estimates that tell us how the population is aging. You'll decide which recurring analyses should become automated monitoring and work with software engineers to make that happen. You'll be the person the team turns to when someone asks "is this normal?" about the fleet. The ideal candidate is curious about how hardware fails and comfortable with messy data from many sources. They can turn "we're seeing something odd on a few satellites" into a rigorous analysis and a clear recommendation. What you'll bring: - Master's degree or above in a quantitative field such as statistics, mathematics, data science, physics, electrical or aerospace engineering, or computer science, or PhD - 3/5+ years of hands-on experience in an applied or industry setting using Python and SQL to analyze large datasets such as time series, telemetry, sensor, or test data - Experience applying statistical methods (hypothesis testing, regression, time-series analysis, anomaly detection) to noisy, incomplete real-world data - Experience building visualizations and dashboards that communicate findings to engineers and decision makers - Experience framing and solving loosely defined problems, from the first question to a recommendation people act on - Ability to work with hardware and software engineers and turn their questions into analyses you can actually run Nice to have: - Experience analyzing telemetry from satellites, spacecraft, aircraft, vehicles, or other fleets of deployed hardware - Experience with reliability and failure analysis methods such as survival analysis, Weibull modeling, failure-mode analysis, and root-cause investigation - Familiarity with electronics or RF hardware, manufacturing test, environmental stress screening (thermal cycling, burn-in, HASS/HALT), or yield analysis - Experience with pattern-discovery techniques such as clustering, change-point detection, and unsupervised anomaly detection - Experience with large-scale data tools (Spark, Athena/Presto, Redshift) and AWS - Experience with visualization tools such as QuickSight, Tableau, Grafana, or Plotly/Dash - Experience working with software engineers on data pipelines: data requirements, schema design, data quality checks, and automating recurring analyses - Experience using AI-assisted tools to speed up analysis and automate repetitive work - A track record of changing engineering design or test decisions with data Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities As a Data Scientist, you will… - Analyze in-orbit telemetry to measure the health and performance of satellite subsystems, and detect anomalies and slow degradation early - Correlate in-orbit behavior with pre-launch data, including manufacturing, production test, and environmental test results, to find which ground measurements predict on-orbit performance. Feed those insights back into test limits and screening strategy - Correlate in-orbit data with what the ground segment sees (gateways, customer terminals) and with failure analysis of lab and returned units - Connect events across the fleet by build lot, component, configuration, firmware version, orbit, and operating conditions, so we can tell systemic issues apart from one-off events - Find patterns that point to hardware design weaknesses, measure their impact on the fleet, and present the evidence to hardware engineering teams with clear recommendations - Build visualizations and dashboards that support decisions in fleet health reviews, anomaly investigations, and design reviews - Work with software engineers to improve the data pipeline: define data requirements, improve data quality, link ground and in-orbit datasets, and automate recurring analyses - Own ambiguous investigations end to end, from forming the hypothesis to reporting the outcome to senior engineering leaders About the team Phased Array Antenna System Validation is the team that decides whether a satellite's phased array antennas (PAAs) are ready to fly. These are the electronically steered transmit and receive panels that form the link between the satellite and the ground. We're part of Amazon Leo, Amazon's low Earth orbit satellite constellation, and we own the test strategy, the automation, and the data pipeline that every PAA goes through on its way to orbit. That path runs from early component-level screening through full-panel functional testing and extended environmental stress testing across temperature, vacuum, and vibration. Our responsibility doesn't end at launch. We also own the analysis of telemetry from PAAs in orbit, and we use what the constellation tells us to improve how we test on the ground. We are a hardware-facing software and test team, and we sit where several disciplines meet. Our test automation directs firmware provisioning, self-tests, and environmental profiles on test stations at manufacturing sites. Over a single run it exercises thousands of measurement points: high-speed serial links, clocking, digital beamformer firmware, RF chains, power, and thermal behavior. Every result is tied to a specific serial-numbered part. That builds a detailed, part-level history of how each panel and component behaved under stress, from the factory floor to launch. A large part of our work is investigation. When something fails, we work out whether the cause is the hardware, the firmware, the test equipment, or our own automation, and we decide what should happen next. Over time we have built a growing catalog of failure signatures and their root causes, internal tools for analyzing long-duration tests, and AI-assisted agents that help turn raw logs into conclusions. We care about evidence over assumption. A label on a result isn't the result itself, and a search that finds nothing doesn't prove the problem has no history. Theories get tested against the data before they're accepted. We support multiple hardware generations at once, so the architecture, the questions, and the tooling keep changing. You'll work closely with antenna hardware, firmware, manufacturing, and reliability engineers who are glad to dig into a hard problem with you. Because we own both ends, from the first ground test to behavior in orbit, the loop is closed within the team. What we learn from the constellation goes straight back into our screens, thresholds, and test sequences, so that the next panel we validate is more likely to keep working in orbit.
US, NY, New York
We are seeking an Applied Scientist to develop and optimize Visual Inertial Odometry (VIO) and sensor fusion systems for our intelligent robots. In this role, you will design, implement, and deploy state estimation and tracking algorithms that enable robots to understand their position and motion in real time, even in challenging and dynamic environments. You will own the full pipeline from algorithm development through embedded deployment, ensuring that perception systems run efficiently on resource-constrained robotic hardware. You will also leverage modern machine learning approaches to push the boundaries of classical perception methods, combining learned representations with geometric techniques to achieve robust, real-time performance. This is a deeply hands-on role. You will work directly with sensors, hardware, and real-world data, while prototyping, testing, and iterating in physical environments. The ideal candidate has strong foundations in VIO and sensor fusion, practical experience optimizing algorithms for embedded platforms, and familiarity with how modern deep learning is transforming perception. Key job responsibilities - Design and implement Visual Inertial Odometry algorithms for robust real-time state estimation on robotic platforms like Sprout - Develop multi-sensor fusion pipelines integrating cameras, IMUs, and other sensing modalities for accurate pose tracking - Optimize perception and tracking algorithms for deployment on embedded hardware (e.g., ARM, GPU-accelerated edge devices) under strict latency and power constraints - Apply modern ML-based perception techniques (learned features, depth estimation, neural odometry) to complement and improve classical geometric approaches - Build and maintain calibration, evaluation, and benchmarking infrastructure for perception systems - Collaborate with hardware, controls, and navigation teams to integrate perception outputs into the robot’s autonomy stack - Lead technical projects from research prototyping through production deployment
IN, KA, Bengaluru
We are looking for a talented Research Scientist to join our team. In this role, you will design, develop, and deploy machine learning and computer vision models that solve real-world problems at scale in the Amazon grocery domain. You will work closely with engineering, product, and business teams to turn complex technical challenges into production-ready solutions, and own the model development lifecycle from experimentation through deployment. You will bring scientific rigor to every stage — from data analysis and model design to evaluation and iteration. This is a high-impact role where your models will directly improve the shopping experience for millions of customers in Amazon grocery stores. Key job responsibilities Design, train, and evaluate computer vision and machine learning models for complex grocery-domain problems including product identification, shelf perception, and in-store scene understanding — iterating rapidly from prototype to production-quality solutions Conduct rigorous exploratory data analysis to characterize domain-specific challenges (image variability, catalog gaps, label noise) and translate findings into actionable modeling decisions Design and execute offline and online evaluation frameworks — defining metrics that capture both model performance and downstream business impact, and diagnosing failure modes to prioritize improvements Build and improve data pipelines and annotation workflows that feed model training, including active learning strategies to maximize label efficiency Communicate technical results, trade-offs, and recommendations clearly to engineering, product, and business stakeholders — connecting model behavior to customer experience outcomes Stay current with state-of-the-art research in computer vision, multimodal learning, and representation learning — evaluating and adapting promising techniques to team-specific problems Contribute to a culture of scientific rigor through reproducible experimentation, thorough documentation, peer code and design reviews, and raising the quality bar for the team A day in the life As a Research Scientist on the GRAISE team, you'll spend your days analyzing model performance from overnight experiments, and prototyping new approaches using multimodal learning with store video and sensor data. You'll present findings to product and business stakeholders, translating technical results into actionable recommendations. Throughout the day, you'll balance rigorous scientific thinking with practical engineering constraints, knowing your work directly improves the shopping experience for millions of customers in Amazon grocery stores. About the team The GRAISE team (Grocery, Retail & In-Store Experience) within World Wide Grocery Store Tech (WWGST) builds foundational AI and machine learning systems that power Amazon's in-store grocery technologies. We develop domain-specific models that solve uniquely complex challenges in grocery — from smart shopping carts and inventory intelligence to personalization and store operations. Our mission is to create technology which makes grocery shopping more convenient, economical, personalized, and enjoyable for customers while empowering retailers with operational efficiency.
US, CA, Sunnyvale
Robots are about to step out of the movies and into our homes. If you're excited about this robotics revolution, come join Amazon's Fauna Robotics. As an Applied Scientist in this org, you'll push the state-of-the-art techniques in Robotics. You'll drive technical excellence in areas such as perception, manipulation, sim2real transfer, reinforcement learning and multi-task learning, designing novel algorithms that bridge the gap between research and real-world deployment. In this role, you will integrate hands-on technical expertise with scientific leadership, ensuring your team delivers robust solutions for dynamic real-world environments. While staying updated with the latest advancements in robotics research, you will leverage your experience and expertise to guide the team towards the most promising direction. Collaborating with a talented group of software engineers and scientists, you will bring your ideas to fruition. Deploying robots in home environments requires you to anticipate challenges not encountered in structured settings like warehouses. Additionally, consumer-grade sensors and actuators necessitate working around their limitations, requiring out-of-the-box innovative ideas. As such, you are someone who truly enjoys thinking about problems using first principles at a holistic and systems level to address the aforementioned challenges. Key job responsibilities - Lead technical initiatives in areas such as robotics foundation models, reinforcement learning and manipulation - - Design experiments to identify the limitations of current state-of-the-art models and developing new models or techniques that can surpass these models - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Mentor fellow scientists while maintaining strong individual technical contributions - Collaborate with engineering teams to optimize and scale models for real-world applications - Influence technical decisions and implementation strategies within your area of focus - Experienced in communicating complex technical work to a non-technical audience - The ability to work with minimal guidance, be proactive and to handle ambiguity and the challenge of quickly evolving goals About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
US, WA, Seattle
Economists at Amazon partner closely with senior management, business stakeholders, scientist and engineers, and economist leadership to solve key business problems ranging from Amazon Web Services, Prime, inventory planning, international retail, third party merchants, search, pricing, labor and employment planning, effective benefits (health, retirement, etc.) and beyond. Amazon Economists build econometric models using our world class data systems and apply approaches from a variety of skillsets – applied macro/time series, applied micro, econometric theory, empirical IO, empirical health, labor, public economics and related fields are all highly valued skillsets at Amazon. You will work in a fast moving environment to solve business problems as a member of either a cross-functional team embedded within a business unit or a central science and economics organization. You will be expected to develop techniques that apply econometrics to large data sets, address quantitative problems, and contribute to the design of automated systems around the company.
US, NY, New York
The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. As an Applied Scientist within the Brand Intelligence team, you will be responsible for improving the quality of underlying agentic solutions and their impact within the ads delivery stack. We are looking for a passionate candidate with technical expertise in agentic systems, continual learning, evaluation, information retrieval, Natural Language Processing (NLP), and Large Language Models (LLM). In addition to having hands-on experience in building ML-based solutions, an ideal candidate should be able to create and articulate a customer-centric science vision, show willingness to continuously learn about new scientific approaches, and enjoy operating in startup-like environment.
US, CA, Sunnyvale
Amazon is looking for an Applied Scientist with a strong deep learning background to help build the training environments that teach large language models to reason, use tools, and complete complex, multi-step tasks. Key job responsibilities You will design, build, and evaluate reinforcement learning environments (RL gyms) for LLM training: realistic, verifiable task environments where models learn through interaction and feedback. This includes defining tasks and reward signals, building the infrastructure to run environments at scale, measuring how well environments transfer into model capability, and developing rigorous methods to verify environment quality and correctness. You will work closely with model training teams to understand where environments are most valuable and iterate based on what the models learn. Your work will directly shape products and services that use generative AI. About the team The Foundational AI (FAI) team has a mission to push the envelope in GenAI with LLMs, in order to provide the best-possible experience for our customers.
CH, Zurich
Are you passionate about pushing the boundaries of what robots can do? Amazon is looking for a creative and driven Applied Scientist to help build intelligent robotic manipulation systems powered by reinforcement learning. In this role, you will research, design, and deploy machine learning solutions that enable robots to interact with the physical world in increasingly capable ways. You will tackle complex, ambiguous problems where textbook answers don't exist, working backwards from real-world needs to invent new approaches. Your work will directly influence how automation systems learn, adapt, and perform at Amazon's scale — and you will see your research come to life on real hardware. Key job responsibilities - Research and develop reinforcement learning methods for robotic manipulation, advancing the state of the art in sim-to-real transfer, contact-rich control, and adaptive grasping strategies. - Design, implement, and evaluate machine learning models and algorithms, leveraging deep learning frameworks such as PyTorch or TensorFlow to train policies that generalize across varied manipulation tasks. - Build and maintain production-quality code that integrates scientific prototypes into larger robotics systems, making thoughtful tradeoffs between complexity, performance, and maintainability. - Collaborate with cross-functional engineering and science teams to define simulation requirements, validate model performance, and iterate on solutions informed by real-world hardware feedback. - Contribute to the team's scientific roadmap by identifying new research directions, mentoring fellow scientists, and publishing results at peer-reviewed venues when appropriate. A day in the life You might start your morning reviewing overnight training runs, analyzing reward curves and failure modes from your latest reinforcement learning experiments. After a quick sync with robotics engineers, you shift to refining a simulation environment to close a gap you spotted between sim and real performance. In the afternoon, you pair with a teammate to design a new evaluation framework, then wrap up by drafting a short write-up of your findings to share with the broader team. About the team Our team sits at the intersection of machine learning research and real-world robotics, focused on teaching robots to manipulate objects with precision and adaptability. We combine reinforcement learning, physics-based simulation, and hands-on hardware validation to deliver solutions that work beyond the lab. We value intellectual curiosity, collaborative problem-solving, and a shared commitment to turning ambitious research ideas into tangible impact. If you are excited about building intelligent systems that learn from experience and operate at scale, this is the team for you.
US, WA, Seattle
The charter of the Entertainment Economics team includes working on high-impact projects that require economics expertise and a cross-business perspective. Our team supports Amazon’s diverse entertainment businesses – especially Prime Video, Amazon Music, Amazon MGM Studios, and Gaming (Luna) – through complex causal measurements (observational and experimental) and structural modeling. Some of our team’s areas of science expertise include marketing science, long-term value measurement, and experimentation. As a central economics team not embedded in any particular business, we strive to provide objective analyses that take a customer-obsessed, pan-Amazon perspective. This role partners with the Prime Science team to evaluate and improve the way Amazon allocates Prime subscription revenue across its benefit teams, including entertainment businesses. Prime is Amazon's premiere membership program, with over 200mm members world-wide, bringing in billions in Prime subscription revenue annually. Prime is at the center of many major company decisions that impact Amazon's customers. These decisions span a variety of industries, each reflecting the diversity of Prime benefits: fast and free shipping, entertainment & digital content, reading, healthcare, and grocery. Each of these Prime benefits is supported by a different organization, and each relies on Prime subscription revenue to make critical investment decisions. Our team partners with Prime Science to ensure that these allocations are credible, actionable, and incentive compatible for every benefit. To support this work, this role will create science models, validate them, and productionize them. In addition to stellar economics expertise, this role requires systems thinking (anticipating how complex interconnected models will respond to changes in data or modeling), strategic thinking (supporting decisions that affect 200 million+ customers and set Amazon’s direction for years to come), and scientifically novel thinking (using AI and the latest science advancements to achieve move). The ideal candidate is expert in causal inference with experience working in large, complex structural modeling environments. They are a creative problem-solver, able to identify new approaches that solve multiple problems at once while minimizing churn. They think big, not limiting themselves to what’s been done before, while tactfully accounting for the costs of major changes. They can add structure to incredibly ambiguous business contexts, making defensible assumptions and delivering measurements that drive impactful business decisions. They have effective communication and the skill to translate data-driven findings into actionable insights for senior leaders. Finally, they are empathetic and constructive. Our healthy team culture is supportive and fast-paced, and we prioritize learning, growth, and helping each other to continuously raise the bar. Impact and Career Growth In today’s entertainment landscape, critical decisions are made with data and economic models. You’ll help leaders ask the right questions, and then deliver data-driven answers, helping to create the future of Amazon. You’ll help define a long-term science vision in this space and translate it into an actionable roadmap. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding – a perfect recipe for career growth as an economist in tech. Key job responsibilities • Design and build econometric models, especially causal models, to measure the value of the business and its many features • Develop science products from concept to prototype to production, incorporating feedback from scientists and business partners • Independently identify and pursue new opportunities to leverage economic insights across entertainment and Prime • Write business and technical documents communicating business context, methods, and results to business leadership and other scientists • Serve as a technical reviewer for our team and related teams, including document and code reviews