“Building a model that can save as many lives as possible”

How ARA recipient Supreeth Shashikumar is using machine learning to help hospitals detect sepsis — before it’s too late.

Sometimes, good luck wears bad luck's clothing — and that was certainly the case in 2015 for the young electrical and computer engineer Supreeth Shashikumar, when his hunt for a PhD project came up empty. At the Georgia Institute of Technology, no professors were looking for students with his specialty — speech recognition and voice processing.

Supreeth_photo.jpeg
Supreeth Shashikumar, a research scientist at the University of California, San Diego, whose Amazon Research Award supports his research on using machine learning models to predict the onset of sepsis.

So Shashikumar decided to cast his net into a different field and came across a visionary mentor in Shamim Nemati, then an assistant professor in the Department of Biomedical Informatics at the Emory University in Atlanta, where he was also leading the Nemati Lab.

Today, Shashikumar and Nemati are continuing their collaboration at the University of California, San Diego (UCSD), and the medical technology they developed together, supported by an Amazon Research Award, is safeguarding and saving the lives of hospital patients. But let's rewind for a moment.

Back in 2015, when Shashikumar was still stymied in his search, he shifted his focus slightly from speech recognition to the somewhat similar field of biomedical signal processing. The fields overlap in that both are reliant on time series data, such as voice recordings or electrocardiograms.

Shashikumar saw that the Nemati Lab was pioneering the use of time series data held in hospital patients' electronic health records (EHRs) to develop early-warning systems that can aid clinicians by flagging patients who may be on the verge of sudden deterioration. Shashikumar found that to be a compelling idea, so he reached out to Nemati.

“It was a gamble, but it paid off,” Shashikumar says.

Taking on Shashikumar was an easy decision, says Nemati. “Georgia Tech produces some of the best engineers in the country. Add to that somebody who also enjoys bungee jumping and at the same time is extremely detail-oriented, and you’ll get a 10x engineer with a desire to push himself to the limits.” There they started on a multiyear journey toward the development of clinically actionable predictive models in healthcare. Shashikumar would later move with the Nemati Lab to its current home at UCSD.

Related content
Method enforces “coherence” of hierarchical time series, in which the values at each level of the hierarchy are sums of the values at the level below.

The lab’s main focus is the onset of sepsis in hospital emergency departments (EDs), wards, and intensive-care units (ICUs). Sepsis is a sudden and life-threatening condition caused by an infection entering the bloodstream, triggering a catastrophic immune response that can lead to organ failure, septic shock, and death. It is a medical emergency that requires early and aggressive treatment with antibiotics. According to the US-based Sepsis Alliance, for every hour that treatment is delayed, the chance of sepsis moving through severe sepsis to septic shock and death rises by 4%-9%.

ED clinicians are constantly monitoring for signs of sepsis, such as fever and elevated heart rate or respiratory rate. When they suspect sepsis, they order lab tests to look for markers of organ damage. Thus detection, particularly early detection, is crucial.

Shashikumar was drawn to the fact that the Nemati Lab was focused on developing deployable technology. Many researchers take historical time-series patient data from single hospitals and create models to make predictions based on that data, but there is often a chasm between theory and practical deployment, due to the many challenges of working in the healthcare space.

“For us, whenever we pick a project, we are interested in how we can deploy a model into the real world, to do some good by making it clinically actionable,” says Shashikumar. “And, crucially, also make it generalizable.”

This generalizability of medical models is critical if machine learning is to realize its enormous potential benefit to patients.

“Generalizability is about ensuring that your claims about the performance of your model hold in other healthcare system settings,” says Nemati.

For example, say a machine learning model was trained to successfully predict the onset of sepsis in patients in hospital A, using data from that hospital. Could that model then be usefully applied to hospital B with different patient demographics, standards of care, and testing and monitoring procedures? And could it generalize again to hospitals C and D, too? It is an incredibly difficult challenge and one of the reasons for the chasm between research and implementation.

WUPERR

In 2022, in Nature Scientific Reports, Shashikumar and the Nemati team demonstrated that it was indeed possible, with a model called WUPERR (weight uncertainty propagation and episodic representation replay). The model was trained on the EHR data of more than 104,000 patients across four separate healthcare systems. The patient data included over 40 inputs, including ongoing vital signs such as blood pressure and pulse rate, lab test results such as lactate levels in the blood and white blood cell count, patient age, and comorbidities, such as cancer or liver failure.

Related content
ARA recipient Marinka Zitnik is focused on how machine learning can enable accurate diagnoses and the development of new treatments and therapies.

The model overcame several big scientific and practical hurdles inherent to generalization across multiple hospitals: "catastrophic forgetting" and the necessity of keeping patient data confidential.

Catastrophic forgetting is a common problem with transfer learning. When a predictive model is successfully trained on one hospital (hospital A) and then transferred to the next (hospital B), the process will often involve fine-tuning the model on data from hospital B, as no two hospitals are the same. There's a risk, however, that the introduction of new hospital B data will lead the model to "forget" what it learned from hospital A's data.

In theory, one could keep the original model for hospital A and use the fine-tuned model for hospital B, and so on for hospitals C and D. However, not only is this approach impractical, but it also presents a daunting level of regulatory hurdles, according to Shashikumar. Having to deal with a growing number of different models, each of which must meet FDA evaluation and regulation, is simply not scalable.

WUPERR, however, tested a different solution using historical hospital data — a technique called "elastic weight consolidation". This approach echoes a concept found in cognitive neuroscience, according to Shashikumar.

"There are a bunch of neurons in your brain that are trained in the tasks you’ve learned,” he explains. “When you learn a new, similar task, you build on your previous experience — but you don't interfere with those neurons. Instead, you teach additional neurons the nuances of the new task."

With this approach — but with neurons replaced by adjustable model parameters — the team was able to maintain high accuracy in their sepsis predictions across the board with every new hospital added to the pool. By the end, the very accurate sepsis predictions for four hospitals were successfully produced by one model — an important advance.

Related content
Learning the complete quantile function, which maps probabilities to variable values, rather than building separate models for each quantile level, enables better optimization of resource trade-offs.

You may now wonder: How could this model share fiercely protected patient data between separate hospitals? This is the second hurdle that WUPERR overcame, using a technique called “episodic representation replay.” In simple terms, this means that when the model was trained on hospital A's patient data, that data is passed through a neural network that strips away all patient identifiers and creates a representation of the data that is safe to share. The representations of the data are then shown to the model while training at the next hospital.

"I believe this was the first application of sharing neural-network representations from an older hospital with a new hospital in the context of sepsis prediction," says Shashikumar.

The result of all this is a single, manageable model that can generalize across a whole set of hospitals, with all the institutions involved benefiting from each other's patient data while never actually having access to it.

“There is beauty in generalizable knowledge and generalizable models, like a unified theory of everything,” says Nemati.

Things get real

Today the latest iteration of WUPERR is in live action in the ED of a UC San Diego Health hospital, providing clinicians with early warnings about patients predicted to develop sepsis in the next four hours. This version of WUPERR has also been augmented with, among other things, a statistical model that monitors its input data for quality, helping to reduce false alarms.

Related content
With the support of an Amazon Research Award, Papoian’s team is deciphering the dynamics of intrinsically disordered proteins.

That’s important because false alarms are a big problem in sepsis detection. The hospital’s previous, less sophisticated system had a high rate of false alarms. Working with clinicians at the hospital, Shashikumar and his colleagues were able to tune WUPERR to predict 60% of all sepsis events. In the closely monitored environment of the ED, clinicians are expected to catch some portion of the sepsis cases with obvious signs and symptoms, and WUPERR provides a second pair of eyes to provide earlier warning and potentially catch additional cases of sepsis. What is critical to the clinicians is that false alarms, and the burdens they entail, remain low. While about half of WUPERR’s predictions were false alarms, that rate is relatively low, given the seriousness of sepsis.

Missed detections are also of great concern and are often attributable to patient complexity, inadequate monitoring, and low availability of data. Here, the team is applying active sensing to make timely recommendations for collecting sepsis-specific biomarkers in high-risk patients. The latest generation of the system combines false-alarm reduction with active sensing to achieve state-of-the-art performance.

The system has been in place for four months, with data collection ongoing. The clinicians in the ED have reported that, on average, the alarm is going off an hour or two earlier than when the doctors would have started to suspect an infection.

“They’re happy with that performance, particularly the lower false-alarm rate. It’s a very good validation of our work,” says Shashikumar. “But we still have a long way to go. In time, we want to extend this to other hospitals, intensive-care units, and hospital wards across the US and the world.”

The scaling up of this life-saving service is made easier by the fact that WUPERR is entirely cloud-based and hosted on Amazon Web Services.

Related content
New method goes beyond Granger causality to identify only the true causes of a target time series, given some graph constraints.

“Using AWS services has been great for us," says Shashikumar. "Our sepsis software is running in real time in the hospital lab, and that’s mission-critical — it has to be up and running 100% of the time, without fail.” The team makes use of a wide range of AWS services, including autoscaling, load balancing, fault tolerance, and CloudWatch alarms.

Deploying the model in different locations is also greatly simplified. AWS provides HIPAA-compliant infrastructure, which is legally required to protect private health data transmitted to the cloud.

In fact, when the Nemati Lab moved to UC San Diego, they had to decide whether to buy their own in-house servers or move to the cloud. They moved the entirety of their computing services to AWS. “It has been super convenient,” says Shashikumar.

Last year, Nemati's team, including Shashikumar, co-founded Healcisio, a startup, as part of an effort to commercialize their model and ultimately receive FDA clearance, which will be essential for deploying the system to multiple hospitals in the US and abroad.

Meanwhile, they have great ambitions to improve the model. For now, it is limited to the time series data in EHRs. But the team’s current focus is on multimodal data, including wearable sensors, clinical notes, imaging, and more. They want their model to see everything a clinician has access to when they treat patients — all the contextual information — and additionally address “data deserts” via continuous monitoring of patients and active sensing.

Increasing the sensitivity of the model and reducing its false-alarm rate even further is the ultimate goal.

“At the end of the day, our focus is on building a model that can save as many lives as possible,” Shashikumar said. “I didn't get into healthcare out of passion, but it has become my passion.”

Research areas

Related content

US, WA, Seattle
Pricing is one of the most consequential decisions Amazon makes — and the science behind it needs to be causally rigorous, not just predictive. The P2 Optimization Science (P2OS) team builds the machine learning systems that power Amazon's pricing decisions at scale: demand lift models, customer lifetime value frameworks, and the experimentation infrastructure that validates whether our pricing changes actually work. We're hiring an Applied Scientist to own causal inference at the intersection of ML and pricing experimentation. This role exists because our team has identified a real gap: the methodological bridge between econometric analysis (owned by our economists) and production-scale ML pipelines (owned by our engineers) needs a practitioner who lives in both worlds. You'll build CATE estimation models, design analysis workflows for pricing weblabs, and develop the reusable causal ML infrastructure that the broader team — including non-ML scientists — can rely on. This is not a research role. The bias here is toward shipping production-quality causal pipelines with real downstream business impact. You'll measure success by what changes in LTV estimates, what pricing errors your models help avoid, and whether the economists on your team can actually use what you build. If you're a scientist who wants to work on hard causal identification problems in a high-stakes production environment — and who finds satisfaction in making rigorous methods accessible to a broader team — this role is for you. Key job responsibilities * Build causal ML pipelines for pricing — Design, train, evaluate, and deploy end-to-end causal estimation models for pricing use cases. * Own the science on heterogeneous treatment effects — Be the team SME on causal ML methodology: identification strategies, model selection, evaluation standards, and the tradeoffs between econometric and ML approaches to causal estimation. * Support pricing experiment analysis — Contribute causal analysis methodology to pricing weblab and A/B test post-analysis; build reusable tooling that economists can use without requiring ML expertise * Connect model outputs to business outcomes — Define, before writing code, what business metric each model moves; deliver model evaluation reports framed around pricing errors avoided and LTV estimate changes. * Evaluate and adopt novel techniques — Assess applicability of emerging causal inference methods (synthetic DiD, generalized random forests, causal representation learning) to Amazon's pricing context; write internal methodology proposals for adoption * Write internal documentation and methodology papers — Produce at least one internal write-up per half that connects a causal ML technique to a concrete pricing use case; make pipelines extensible and well-documented so other scientists can build on them. * Collaborate across disciplines — Partner closely with the Sr. Economist on identification strategy and causal assumptions; work with SDE and DE partners on production deployment; align with PMs on experiment design requirements A day in the life As an Applied Scientist on the P2OS team, your work directly shapes the prices customers see on hundreds of millions of Amazon products. In a given workweek, you might: * Investigate an optimization anomaly in simulation and trace it back to a model input gap or an unmodeled market dynamic * Design an offline evaluation framework to benchmark competing optimization approaches before committing to online testing * Collaborate with Sr. Economists on the identification strategy for the model you're building for a pricing lab * Present a science proposal for incorporating a new competitiveness or inventory signal into an optimization system * Work cross-team with the experimentation platform team on randomization design. * Develop and write up a novel scientific finding — preparing a paper or technical report for submission to a top-tier venue such as KDD, NeurIPS, or the ACM Conference on Economics and Computation
US, CA, Sunnyvale
We are seeking an Applied Scientist to focus on Robot Navigation. In this role, you'll research and develop advanced navigation systems that enable robots to move reliably and safely through complex, dynamic environments. You'll work across a broad spectrum of navigation approaches—from classical methods to learning-based techniques and foundation models—to build robust solutions for autonomous robot navigation. Key job responsibilities - Develop and implement robust navigation systems that enable reliable autonomous operation in complex, dynamic indoor environments with static and dynamic obstacles - Build simulation-based and on-device evaluation frameworks with comprehensive benchmarks and metrics for systematic comparison of navigation methods - Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world navigation performance - Collaborate with world model, manipulation, and other teams to ensure seamless integration of navigation capabilities into the full robot system - Stay current with the latest advances in robot navigation, spatial reasoning, and related fields, and apply relevant findings to improve system performance - Mentor fellow scientists and engineers while maintaining strong individual technical contributions About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products.
IN, TS, Hyderabad
Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! At Amazon, we strive to be Earth's most customer-centric company, where both internal and external customers can find and discover anything they want in their own language of preference. Our Translations Services (TS) team plays a pivotal role in expanding the reach of our marketplace worldwide and enables thousands of developers and other stakeholders (Product Managers, Program Managers, Linguists) in developing locale specific solutions. Amazon Translations Services (TS) is seeking an Applied Scientist to be based in our Hyderabad office. As a key member of the Science and Engineering team of TS, this person will be responsible for designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The successful applicant will ensure that there is minimal human touch involved in any language translation and accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Key job responsibilities * Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language translation-related challenges in the eCommerce space. * Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. * Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. * Continuously explore and evaluate state-of-the-art modeling techniques and methodologies to improve the accuracy and efficiency of language translation-related systems. * Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. About the team We are a start-up mindset team. As the long-term technical strategy is still taking shape, there is a lot of opportunity for this fresh Science team to innovate by leveraging Gen AI technoligies to build scalable solutions from scratch. Our Vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our Mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible.
US, CA, Sunnyvale
Amazon is on a mission to redefine the future of automation — and we're looking for exceptional talent to help lead the way. We are building the next generation of advanced robotic systems that seamlessly blend cutting-edge AI, sophisticated control systems, and novel mechanical design to create adaptable, intelligent automation solutions capable of operating safely alongside humans in dynamic, real-world environments. At Amazon, we leverage the power of machine learning, artificial intelligence, and advanced robotics to solve some of the most complex operational challenges at a scale unlike anywhere else in the world. Our fleet of robots spans hundreds of facilities globally, working in sophisticated coordination to deliver on our promise of customer excellence — and we're just getting started. As a Sr. Scientist in Robot Navigation, you will be at the forefront of this transformation — architecting and delivering navigation systems that are intelligent, safe, and scalable. You will bring deep expertise in learning-based planning and control, a strong understanding of foundation models and their application to embodied agents, and as well as have in-depth understanding of control-theoretic approaches such as model predictive control (MPC)-based trajectory planning. You will develop navigation solutions that seamlessly blend data-driven intelligence with principled control-theoretic guarantees. Our vision is bold: to build navigation systems that allow robots to move fluidly and safely through dynamic environments — understanding context, anticipating change, and adapting in real time. You will lead research that bridges the gap between cutting-edge academic advances and production grade deployment, collaborating with world-class teams pushing the boundaries of robotic autonomy, manipulation, and human-robot interaction. Join us in building the next generation of intelligent navigation systems that will define the future of autonomous robotics at scale. Key job responsibilities - Design, develop, and deploy perception algorithms for robotics systems, including object detection, segmentation, tracking, depth estimation, and scene understanding - Lead research initiatives in computer vision, sensor fusion and 3D perception - Collaborate with cross-functional teams including robotics engineers, software engineers, and product managers to define and deliver perception capabilities - Drive end-to-end ownership of ML models — from data collection and labeling strategy to training, evaluation, and deployment - Mentor junior scientists and engineers; contribute to a culture of technical excellence - Define and track key metrics to measure perception system performance in real-world environments - Publish research findings in top-tier venues (CVPR, ICCV, ECCV, ICRA, NeurIPS, etc.) and contribute to patents A day in the life - Train ML models for deployment in simulation and real-world robots, identify and document their limitations post-deployment - Drive technical discussions within your team and with key stakeholders to develop innovative solutions to address identified limitations - Actively contribute to brainstorming sessions on adjacent topics, bringing fresh perspectives that help peers grow and succeed — and in doing so, build lasting trust across the team - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team Our team is a group is a diverse group of scientists and engineers passionate about building intelligent machines. We value curiosity, rigor, and a bias for action. We believe in learning from failure and iterating quickly toward solutions that matter.
IN, KA, Bengaluru
As a member of the CMT team, you'll play a key role in the evolution of our Competitive Monitoring systems to solve significantly complex and interesting technical challenges in machine learning, large language models in production, and recommender systems to name a few. The team's work directly impacts customer experience at a worldwide scale. Key job responsibilities Thought leader on the team and help set team directions Research multiple problem domains, suggest various approaches to try and be as hands-on as needed while providing more junior scientists with critical mentorship Collaborate with engineers to come up with the right LLD and HLD to solve key business problems Strong emphasis on communication via writing, internal and external talks, and being able to align with multiple stakeholders A day in the life As an Applied scientist II, a typical day will involve aligning with key product, engineering and business stakeholders ; advising junior scientists on the work they are doing ; reading current research papers and staying up-to-date on AI research ; diving deep as needed to improve CMT models and addressing stakeholders from the science perspective ; writing python code
IN, KA, Bengaluru
As a member of the CMT team, you'll play a key role in the evolution of our Competitive Monitoring systems to solve significantly complex and interesting technical challenges in machine learning, large language models in production, and recommender systems to name a few. The team's work directly impacts customer experience at a worldwide scale. Key job responsibilities 1. Research the problem domain and come up with various approaches to solve the problem. 2. Be willing to experiment quickly and fail fast. 3. Collaborate with engineers to come up with the right end to end solution to the business problems. 4. Ideate on future roadmap for science in CMT 5. Be willing to roll up your sleeves and learn core topics outside applied science, for example ML engineering A day in the life A typical day might involve (a) working on ideas for improving models around product similarity or price recommendations, (b) working closely with other scientists and our ML engineers to ensure that the best models are in production, (c) writing good maintainable code that can be reused and reproduced, (d) sharing your work across CMT and beyond via technical writings and presentations
US, MA, N.reading
Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. At Amazon we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities - Design and implement whole body control methods for balance, locomotion, and dexterous manipulation - Utilize state-of-the-art in methods in learned and model-based control - Create robust and safe behaviors for different terrains and tasks - Implement real-time controllers with stability guarantees - Collaborate effectively with multi-disciplinary teams to co-design hardware and algorithms for loco-manipulation - Mentor junior engineer and scientists
IN, KA, Bengaluru
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. The Amazon Music Search Science team is seeking an innovative and driven Applied Scientist to join our engineering and science hub in Bangalore. You will work alongside a world-class team of machine learning experts to break new ground in understanding user intent, classifying complex audio and musical forms, and creating next-generation interactive search experiences that help users find the exact music, podcasts, and audio content they are in the mood for. In this role, you will own the design, development, and deployment of end-to-end machine learning systems. You will balance execution on core search and discovery priorities—such as improving retrieval accuracy, latency, and relevance for millions of daily queries—while laying the foundational modeling capabilities for broader semantic understanding and advanced conversational search experiences across mobile, web, and voice-forward devices (like Alexa and Echo). Key job responsibilities - Core Search & Execution: Collaborate with scientists, software engineers, and product managers to define, frame, and solve complex business and ranking problems as machine learning, information retrieval, or optimization tasks. - Advanced AI & Modeling: Design, build, train, and evaluate production-grade ML models using classical machine learning, deep learning, Large Language Models (LLMs), and Agentic AI techniques to scale music discovery and intent resolution. - End-to-End Production Ownership: Take algorithms from research ideation to production deployment. Build scalable data pipelines, efficient model-serving systems, and robust offline/online evaluation frameworks. - Experimentation & Iteration: Design and analyze large-scale A/B experiments across millions of customers to measure impact on search relevance, engagement, and customer satisfaction, refining models for continuous improvement. - Forward-Looking Innovation: Research and implement novel statistical and machine learning approaches, exploring multi-modal understanding, rich content semantics, and advanced retrieval mechanisms that extend beyond traditional search boundaries. - Technical Communication: Communicate findings, architectural decisions, and technical roadmaps clearly to both technical peers and executive stakeholders, authoring robust design documents and contributing to team standards. Basic Qualifications - PhD, or Master’s degree and 4+ years of relevant experience in Computer Science, Computer Engineering, Machine Learning, Statistics, or a related quantitative field. - 3+ years of hands-on experience building machine learning models or algorithms for business applications and deploying them into production. - Strong programming skills in Python, Java, C++, or related languages, with a solid foundation in data structures, algorithms, and object-oriented design. - Experience in one or more of the following areas: Information Retrieval, Natural Language Processing (NLP), Recommender Systems, Deep Learning, or Numerical Optimization. - Demonstrated ability to work effectively with cross-functional teams in a fast-paced environment. Preferred Qualifications - Experience with large-scale distributed computing frameworks and big data systems (e.g., Spark, Hadoop, AWS infrastructure). - Experience building search ranking, query understanding, or semantic retrieval systems for high-scale consumer applications. - Familiarity with modern foundation models, LLMs, fine-tuning techniques, and efficient inference optimization for production services. - Track record of peer-reviewed publications or patents at top-tier machine learning/AI conferences (e.g., NeurIPS, KDD, ACL, SIGIR, ICML). - Experience in designing, executing, and evaluating rigorous online A/B experiments.
IN, KA, Bengaluru
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. The Amazon Music Search Science team is looking for an execution-focused Senior Applied Scientist to spearhead core scientific initiatives within our Bangalore hub. In this leadership-by-example role, you will define and execute the applied science roadmap for search and content discovery systems, directly impacting millions of customers worldwide. You will operate at the exciting intersection of large-scale search infrastructure, applied machine learning, and foundation models. You will drive immediate, high-impact business deliverables in music search relevance, personalization, and retrieval performance, while simultaneously architecting the long-term technological vision that expands our search ecosystem toward deeper semantic intelligence, agentic workflows, and cross-domain audio understanding. Key job responsibilities - Strategic Roadmap & Architecture: Define and execute the technical and scientific roadmap for music search systems, making critical architectural decisions that balance short-term feature delivery with long-term scalability, maintainability, and extensibility. - Pioneering Applied Science: Lead the design and implementation of state-of-the-art machine learning solutions leveraging deep learning, LLMs, and agentic workflows to solve complex search, ranking, and intent-matching challenges. - Cross-Functional Leadership: Partner closely with product management, engineering leaders, and peer teams to harmonize technical direction and deliver synchronized customer experiences. - Technical Excellence & Mentorship: Drive engineering and scientific excellence across the team by conducting rigorous design reviews, establishing modeling best practices, setting high bars for artifact delivery, and mentoring junior/mid-level scientists. - Experimentation & Scaling: Establish robust scientific processes for large-scale data analysis, offline model validation, and online A/B experimentation, ensuring high statistical rigor and measurable business impact across millions of active listeners. - Stakeholder Influence & Writing: Author strategic whitepapers, and executive-level documentation. Communicate complex technical options and trade-offs to senior leadership to drive informed decision-making. Basic Qualifications - PhD, or Master’s degree and 6+ years of applied research and industrial machine learning experience in Computer Science, Machine Learning, or a related field. - 3+ years of specialized experience designing, building, and scaling machine learning models for core production business applications (e.g., Search, Recommendation Systems, or Large-Scale Information Retrieval). - Expert programming proficiency in Python, Java, C++, or related languages, combined with deep familiarity with neural network architectures and deep learning frameworks. - Proven track record of owning end-to-end technical deliverables from problem formulation and model architecture to production deployment and performance tuning. - Demonstrated leadership in mentoring technical talent and driving engineering/scientific best practices. Preferred Qualifications - Deep expertise in search retrieval, query understanding, ranking algorithms, and large-scale vector search/embedding systems. - Experience building applied science solutions on top of foundation models, large language models (LLMs), or multi-modal architectures. - Experience with large-scale distributed training and inference optimization on cloud infrastructure (AWS). - A strong publication record or patent portfolio in top-tier peer-reviewed venues (e.g., NeurIPS, SIGIR, KDD, ACL, ICML). - Experience designing and interpreting complex online experimentation frameworks for consumer-facing recommendation or search products.
US, CA, Santa Clara
We are looking for passionate, talented, and inventive Principal Applied Scientist with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our team, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. A day in the life The team uses generative AI and foundation models to reimagine the experience of all customers on AWS. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.