Conversational AI

Last year, Amazon announced the beta release of Alexa Guard, a new service that lets customers who are leaving the house instruct their Echo devices to listen for glass breaking or smoke and carbon dioxide alarms going off. At this year’s International Conference on Acoustics, Speech, and Signal Processing, our team is presenting several papers on sound detection. I wrote about one of them a few weeks ago, a new method for doing machine learning with unbalanced data sets.

Multiband dynamics processing, which separately modifies volume in different frequency bands of an audio signal, is known to improve listeners’ audio experiences. But in the context of voice-controlled systems like the Amazon Echo family of products, it can also improve automatic speech recognition by making echo cancellation easier.

Transfer learning is the technique of adapting a machine learning model trained on abundant data to a new context in which training data is sparse. On the Alexa team, we’ve explored transfer learning as a way to bootstrap new functions and to add new classification categories to existing machine learning systems.

Customer interactions with Alexa are constantly growing more complex, and on the Alexa science team, we strive to stay ahead of the curve by continuously improving Alexa’s speech recognition system. Increasingly, keeping pace with Alexa’s expanding capabilities will require automating the learning process, through techniques such as semi-supervised learning, which leverages a small amount of annotated data to extract information from a much larger store of unannotated data.

The idea of using arrays of microphones to improve automatic speech recognition (ASR) is decades old. The acoustic signal generated by a sound source reaches multiple microphones with different time delays. This information can be used to create virtual directivity, emphasizing a sound arriving from a direction of interest and diminishing signals coming from other directions. In voice recognition, one of the more popular methods for doing this is known as “beamforming”.

Audio watermarking is the process of adding a distinctive sound pattern — undetectable to the human ear — to an audio signal to make it identifiable to a computer. It’s one of the ways that video sites recognize copyrighted recordings that have been posted illegally. To identify a watermark, a computer usually converts a digital file into an audio signal, which it processes internally.