Careers

Are you a passionate scientist in the computer vision area who is aspired to apply your skills to bring value to millions of customers? Here at Ring, we have a unique opportunity to innovate and see how the results of our work improve the lives of millions of people and make neighborhoods safer. As an Applied Scientist, you will work with talented peers pushing the frontier of computer vision and machine learning technology to deliver the best experience for our neighbors. This is a great opportunity for you to innovate in this space by developing highly optimized algorithms that will work at scale. This position requires experience with developing Multi-modal LLMs and/or Vision Language Models. You will collaborate with different Amazon teams to make informed decisions on the best practices in machine learning to build highly-optimized integrated hardware and software platforms. Key job responsibilities - Participate in the design, development, evaluation, deployment and updating of data-driven models for computer vision applications. - Research and implement the state-of-the-art computer vision and Vision Language models algorithms. - Collaborate with product managers and engineering teams to design and implement computer vision and machine learning based features for Ring devices - Influence system design and product vision by making informed decisions on the selection of technology, data sources, algorithms, and sensors.

Amazon is hiring a Senior Applied Scientist within Customer Forecasting and Valuation (CFV). CFV owns several of the primary decision metrics Amazon uses to evaluate launches and investments — causal estimates of how customer actions today translate into customer value over the year ahead. These metrics are how Amazon works backwards from the customer at scale: they let thousands of launch decisions a year, across Retail, Ads, Marketing, and Selection, weigh short-term profitability against long-term growth. We are in the middle of a generational rebuild of how these metrics are produced. Our team is developing transformer-based foundation models of customer behavior, learned directly from billions of behavioral events. They are being built as shared infrastructure: one learned representation of customer behavior that a wide range of measurement and optimization systems across Amazon can be built on top of. CFV is part of the Customer Behavior Analytics (CBA) organization, which builds the tools used to understand customer behavior and value generation across Amazon's Retail business. As a Senior Applied Scientist you are working at the intersection of causal inference, sequence modeling, and experimentation. The work spans methodological invention — making learned representations estimation-aware, closing the loop between experimental ground truth and model training, extrapolating short-horizon observations into year-ahead causal effects — and translation of that work into production systems that move real launch decisions. You will partner with other senior scientists, product owners, and business leaders, and you will work closely with a dedicated engineering team. The right candidate has deep expertise in ML and causal inference, judgment about when to invent versus reuse, and the appetite to operate in ambiguity. If you want to be part of a team that is shaping how Amazon measures the value of what it does for customers, and how it balances short-term profitability with long-term growth, we should talk.

The Worldwide Design Engineering (WWDE) organization delivers innovative, effective and efficient engineering solutions that continually improve our customers’ experience. WWDE optimizes designs throughout the entire Amazon value chain providing overall fulfillment solutions from order receipt to last mile delivery. We are seeking a Sr. Simulation Scientist to assist in designing and optimizing the fulfillment network concepts and process improvement solutions using discrete event simulations for our World Wide Design Engineering Team. Successful candidates will be technical expert and natural self-starter who have the drive to apply simulation and optimization tools to solve complex flow and buffer challenges during the development of next generation fulfillment solutions. The Simulation Scientist is expected to deep dive into complex problems and drive relentlessly towards innovative solutions working with cross functional teams. Be comfortable interfacing and influencing various functional teams and individuals at all levels of the organization in order to be successful. Lead strategic modelling and simulation projects related to system simulation, optimization, AI powered simulation, advanced simulation tools development, coding simulation algorithms to drive process design decisions. Key job responsibilities - You influence the scientific strategy across multiple teams in your business area. You support go/no-go decisions, build consensus, and assist leaders in making trade-offs. You proactively clarify ambiguous problems, scientific deficiencies, and where your team’s solutions may bottleneck innovation for other teams. - Lead the design, implementation, and delivery of the simulation science solutions to perform system of systems discrete event simulations for significantly complex operational processes that have a long-term impact on a product, business, or function using FlexSim, Demo 3D, AnyLogic or any other Discrete Event Simulation (DES) software packages, AI powered simulation tools, PLC/IPC Emulations, Robotic system simulation and emulation - Lead strategic system modelling and simulation projects using DES tools, software, PLC/IPC emulations, to drive process design decisions - Be an exemplary practitioner in simulation data science discipline to establish best practices and simplify problems to develop discrete event simulations faster with higher standards - Identify and tackle intrinsically hard process flow simulation problems (e.g., highly complex, ambiguous, undefined, with less existing structure, or having significant business risk or potential for significant impact - Deliver artifacts that set the standard in the organization for excellence, from process flow control algorithm design to validation to implementations to technical documents using simulations - Be a pragmatic problem solver by applying judgment and simulation experience to balance cross-organization trade-offs between competing interests and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors for multiple simulation projects - Provide simulation data and measurements that influence the business strategy of an organization. Write effective white papers and artifacts while documenting your approach, simulation outcomes, recommendations, and arguments - Lead and actively participate in reviews of simulation data science solutions. You bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding within simulation data science discipline - Pay a significant role in the career development of others, actively mentoring and educating the larger simulation data science community on trends, technologies, and best practices - Use advanced statistical /simulation tools and develop codes (python or another object oriented language) for research , simulation, and modeling algorithms - Lead and coordinate simulation efforts between internal teams and outside vendors to develop optimal solutions for the network, including equipment specification, material flow control logic, process design, and site layout - Deliver results according to project schedules and quality A day in the life The day-to-day activities include challenging and problem solving scenario with fun filled environment working with talented and friendly team members. The stakeholders includes Worldwide Design Engineering org verticals, Fulfillment Technology and Robotics team members. The team solve problems related to critical design automation of Material handling equipment and technology design solutions. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team WWDE Simulation Team’s mission is to apply advanced simulation tools and techniques to drive process flow design, optimization, and improvement for the Amazon Fulfillment Network. We take ownership and pride to come up with simulation based solutions to drive the designs and earn the customer trust. We always strive to invent new ways to simulate and optimize the design and to invent design solutions. We help design and operation engineers to make simulation driven decisions by producing detailed math models and generating key performance metrics.

The Worldwide Design Engineering (WWDE) organization delivers innovative, effective and efficient engineering solutions that continually improve our customers’ experience. WWDE optimizes designs throughout the entire Amazon value chain providing overall fulfillment solutions from order receipt to last mile delivery. We are seeking a Simulation Scientist to assist in designing and optimizing the fulfillment network concepts and process improvement solutions using discrete event simulations for our World Wide Design Engineering Team. Successful candidates will be technical expert and natural self-starter who have the drive to apply simulation and optimization tools to solve complex flow and buffer challenges during the development of next generation fulfillment solutions. The Simulation Scientist is expected to deep dive into complex problems and drive relentlessly towards innovative solutions working with cross functional teams. Be comfortable interfacing and influencing various functional teams and individuals at all levels of the organization in order to be successful. Lead strategic modelling and simulation projects related to drive process design decisions. Key job responsibilities - You influence the scientific strategy across multiple teams in your business area. You support go/no-go decisions, build consensus, and assist leaders in making trade-offs. You proactively clarify ambiguous problems, scientific deficiencies, and where your team’s solutions may bottleneck innovation for other teams. - Lead the design, implementation, and delivery of the simulation data science solutions to perform system of systems discrete event simulations for significantly complex operational processes that have a long-term impact on a product, business, or function using FlexSim, Demo 3D, AnyLogic or any other Discrete Event Simulation (DES) software packages - Lead strategic modeling and simulation research projects to drive process design decisions - Be an exemplary practitioner in simulation science discipline to establish best practices and simplify problems to develop discrete event simulations faster with higher standards - Identify and tackle intrinsically hard process flow simulation problems (e.g., highly complex, ambiguous, undefined, with less existing structure, or having significant business risk or potential for significant impact - Deliver artifacts that set the standard in the organization for excellence, from process flow control algorithm design to validation to implementations to technical documents using simulations - Be a pragmatic problem solver by applying judgment and simulation experience to balance cross-organization trade-offs between competing interests and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors for multiple simulation projects - Provide simulation data and measurements that influence the business strategy of an organization. Write effective white papers and artifacts while documenting your approach, simulation outcomes, recommendations, and arguments - Lead and actively participate in reviews of simulation research science solutions. You bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding within simulation data science discipline - Pay a significant role in the career development of others, actively mentoring and educating the larger simulation data science community on trends, technologies, and best practices - Use advanced statistical /simulation tools and develop codes (python or another object oriented language) for data analysis , simulation, and developing modeling algorithms - Lead and coordinate simulation efforts between internal teams and outside vendors to develop optimal solutions for the network, including equipment specification, material flow control logic, process design, and site layout - Deliver results according to project schedules and quality A day in the life The dat-to-day activities include challenging and problem solving scenario with fun filled environment working with talented and friendly team members. The internal stakeholders are IDEAS team members, WWDE design vertical and Global robotics team members. The team solve problems related to critical Capital decision making related to Material handling equipment and technology design solutions. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team World Wide Design EngineeringSimulation Team’s mission is to apply advanced simulation tools and techniques to drive process flow design, optimization, and improvement for the Amazon Fulfillment Network. Team develops flow and buffer system simulation, physics simulation, package dynamics simulation and emulation models for various Amazon network facilities, such as Fulfillment Centers (FC), Inbound Cross-Dock (IXD) locations, Sort Centers, Airhubs, Delivery Stations, and Air hubs/Gateways. These intricate simulation models serve as invaluable tools, effectively identifying process flow bottlenecks and optimizing throughput.

Our organization in Amazon Robotics builds robots that perform contact-rich manipulation safely and reliably in complex, unstructured environments, at Amazon scale. Our scientists and engineers push the boundaries of robotic manipulation to handle enormous object diversity, bringing deep expertise across planning, control, perception, and machine learning. We learn from real-world data at a scale that few teams in robotics can access. We are seeking an experienced Senior Applied Scientist to help guide a small team advancing reinforcement learning for manipulation. We are creating robots that learn how to push, flip, rearrange, and dexterously insert items with unparalleled robustness, speed, and reliability. Our goal is to deploy robots that will work across Amazon's global network and can handle the full diversity of items that Amazon sells. You will set the technical direction for how we learn these behaviors, from simulation training through reliable execution on physical robots, and you will demonstrate new manipulation capabilities on real hardware at scale. This team's mission reaches beyond any single product: to invent and apply manipulation capabilities that generalize to many future robotics applications. The robots our organization already deploys at scale give you a rare proving ground to collect data, run experiments, and get new policies onto real hardware faster than almost anywhere in the field. You will raise the bar for scientific rigor and engineering quality, and mentor other scientists as the team grows. Key job responsibilities - Set the technical direction for learning non-prehensile and contact-rich manipulation policies, from testing the latest advances in the field through demonstrated capability on hardware. - Oversee the development of reinforcement learning approaches that address the long tail of diverse, demanding manipulation conditions. - Own the path from simulation training to reliable, real-time execution on physical robots, making evidence based calls on where learned approaches should replace engineered ones. - Demonstrate new manipulation capabilities on real robots at scale, and turn one-off results into repeatable methods. - Establish the standards, evaluation practices, and data-informed improvement loops that the team builds on. - Mentor scientists and engineers, and raise the bar for applied science rigor and engineering quality. - Partner across control, perception, and hardware to integrate learned behaviors into working systems. - Represent Amazon in academia through publications and scientific presentations. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply

Are you passionate about leveraging data and economics to enhance customer experience across Amazon's diverse businesses? The Customer Experience and Business Trends (CXBT) organization is seeking an Economist to join our Benchmarking Economics Analytics and Measurement (BEAM) team. Our mission is to drive customer experience improvements through innovative economic modeling, advanced analytics, and scalable scientific solutions. As an Economist on our team, you will collaborate with senior management, business stakeholders, scientists, engineers, and economics leadership to solve complex business challenges across Amazon's business lines. You'll develop sophisticated econometric models using our world-class data systems, applying diverse methodologies spanning causal inference, machine learning, and generative AI. In this fast-paced environment, you'll tackle challenging problems that directly influence strategic decision-making and drive measurable business impact. Key job responsibilities - Develop economic theory and deliver causal machine learning models at scale - Collaborate with cross-functional teams to translate research into scalable solutions - Write effective business narratives and scientific papers to communicate to both business and technical audiences - Drive data-driven decision making to improve customer experience About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.

We are seeking an Applied Scientist to build production machine learning systems that solve complex business problems at scale. You will design, develop, and deploy ML solutions that directly impact millions of users and drive strategic decision-making across the organization. In this role, you will work on challenging problems spanning predictive modeling, natural language processing, recommendation systems, and generative AI applications. You will collaborate with cross-functional teams to translate ambiguous business challenges into rigorous technical solutions. Key job responsibilities - Design and deploy large-scale machine learning systems in production environments - Develop innovative ML solutions using state-of-the-art techniques including deep learning, NLP, and generative AI - Create ML solutions that personalize manager on-boarding and development experiences — identifying individual capability gaps, recommending tailored learning pathways, and measuring development effectiveness across diverse manager populations and contexts - Partner to build causal inference models and experimental frameworks to measure impact - Collaborate with product managers, engineers, and business leaders to define technical roadmaps - Communicate complex technical concepts to diverse audiences, from technical peers to senior leadership About the team The People eXperience and Technology Central Science Team (PXTCS) uses economics, applied science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.

The Amazon Center for Quantum Computing (CQC) team is looking for a passionate, talented, and inventive Research Engineer specializing in hardware design for cryogenic environments. The ideal candidate should have expertise in 3D CAD (SolidWorks), thermal and structural FEA (Ansys/COMSOL), hardware design for cryogenic applications, design for manufacturing, and mechanical engineering principles. The candidate must have demonstrated experience driving designs through full product development cycles (requirements, conceptual design, detailed design, manufacturing, integration, and testing). Candidates must also have a strong background in both cryogenic mechanical engineering theory and implementation. Working effectively within a cross-functional team environment is critical. Key job responsibilities The CQC collaborates across teams and projects to offer state-of-the-art, cost-effective solutions for scaling the signal delivery to quantum processor systems at cryogenic temperatures. Equally important is the ability to scale the thermal performance and improve EMI mitigation of the cryogenic environment. You will work on the following: - High density novel packaging solutions for quantum processor units - Cryogenic mechanical design for novel cryogenic signal conditioning sub-assemblies - Cryogenic mechanical design for signal delivery systems - Simulation-driven designs (shielding, filtering, etc.) to reduce sources of EMI within the qubit environment. - Own end-to-end product development through requirements, design reports, design reviews, assembly/testing documentation, and final delivery A day in the life As you design and implement cryogenic hardware solutions, from requirements definition to deployment, you will also: - Participate in requirements, design, and test reviews and communicate with internal stakeholders - Work cross-functionally to help drive decisions using your unique technical background and skill set - Refine and define standards and processes for operational excellence - Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly About the team The Amazon Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.

The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We are looking for an Applied Scientist to build models at the intersection of prediction, causal inference, and optimization. These models are the science foundation for operational workforce planning at Amazon's scale — predicting who stays, who shows up, and suggesting which levers Amazon should use to ensure smooth business operations and the best employee experience. As an Applied Scientist, you will own the forecasting and prediction models. Your forecasts go straight into planning cycles that commit real hiring, so accuracy, calibration, and being able to explain a number to business partners all matter for success. You will work with other scientists and economists on the team, so you will need an interdisciplinary mindset and an eye on how causal inference and forecasting interact. You will also collaborate with engineers to put models into production, so you should be comfortable owning a live system and not only an analysis. Key job responsibilities - Design and develop forecasting and prediction models that feed Amazon's workforce planning and optimization systems. - Build models and algorithms from prototype to production-level systems, and support them once planners depend on them. - Partner with the team's economists to connect forecasts with causal estimates of policy levers. - Extend models to new sites, shifts, and business lines as the platform expands. - Translate ambiguous business problems into modeling approaches, and drive the technical design with planning, engineering, and operations partners. A day in the life - Analyze data to investigate a forecast miss or model performance, and identify improvements - Brainstorm modeling approaches with fellow scientists and economists on the team - Build and backtest new features for your model - Run a simulation or experiment to evaluate your model's performance - Meet with planning, compensation, or finance partners to review requirements, data, design, or other project decisions - Review code changes or a design document from a fellow scientist or engineer - Write and present a document covering method, results, and recommendations

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Are you a customer-obsessed builder passionate about helping enterprise customers achieve their full potential with Generative AI? Do you have deep data science expertise and the technical pre-sales acumen to help customers evaluate, design, and deploy GenAI and ML solutions on AWS? Do you enjoy building impactful AI agents and agentic applications? Join the GenAI/ML Specialist organization as a Senior Generative AI Data Scientist — a senior individual contributor role requiring deep data science expertise, hands-on ML engineering skills, and executive-level customer engagement. The AGS Specialist organization is part of the customer-facing NAMER sales organization, and is responsible for driving revenue and accelerating adoption of cloud and partner services across diverse customer segments. We work backwards from our customers' most complex and business-critical challenges to develop and execute go-to-market plans that transform ideas into scalable, high-impact businesses. AGS NAMER teams include sales specialists and technical solution architects. As part of the team, you will contribute across the full lifecycle of AWS customer initiatives—from shaping new service and solution concepts to accelerating adoption of established offerings. We pride ourselves on thinking big, delivering exceptional customer outcomes, and collaborating seamlessly across AWS as #OneTeam. Role Description In this role, you will be the Subject Matter Expert (SME) for helping NAMER Enterprise customers design and implement Generative AI solutions that leverage Amazon Bedrock. You will translate customer business challenges into data science-driven solutions using AWS. You will define, design, and deploy machine learning models, agentic workflows, and GenAI applications that accelerate adoption of AWS AI/ML services. You will engage with senior engineers, data scientists, product leaders, and executives at strategic enterprise customers to influence technical decisions and provide structured feedback to AWS product teams. You will interact with customers directly to understand their business problems, help and aid them in implementation of generative AI solutions, deliver briefings and deep dive sessions, and guide customers on adoption patterns and best practices for generative AI. You will build prototypes, proof-of-concepts, and explore novel solutions leveraging Amazon Bedrock, Amazon AgentCore, Strands Agents, and open source frameworks such as LangChain, LangGraph, and CrewAI. This position will focus on agentic workflows with Amazon Bedrock, including Strands Agents, Bedrock Agents, and open source agentic frameworks. You must have deep technical experience working with technologies related to large language models including LLM architectures, model evaluation, and fine-tuning techniques. You should be proficient with design, deployment, and evaluation of LLM-powered agents, tools, and orchestration approaches. You will interface with customer data science teams, ML engineering leadership, and C-suite executives to advise on the latest techniques, model architectures, and emerging research. This includes staying current with state-of-the-art approaches from recent publications and research papers — such as advances in reasoning models, multi-agent systems, retrieval-augmented generation, reinforcement learning from human feedback (RLHF), and novel fine-tuning methods — and translating those findings into practical, production-ready solutions for enterprise customers. You will lead technical deep dives and whiteboard sessions with customer chief data scientists and VPs of AI/ML, bridging the gap between research and real-world implementation on AWS. You should understand the security and compliance requirements for ML/GenAI implementations. You should have experience architecting end-to-end ML/GenAI agentic applications for customers using AWS services and the Well-Architected Framework. As the ideal candidate, you bring a deep data science background and the business acumen required to lead complex engagements with large enterprises. You have hands-on expertise in statistical modeling, traditional ML, and current areas such as LLMs, RAG, fine-tuning, AI system evaluation, prompt engineering, agents, and AIOps. You are able to credibly advise senior technical and executive stakeholders on architectural trade-offs, best practices, and risk mitigation. Key job responsibilities - Working with NAMER Enterprise customers' development and data science teams to deeply understand their business and technical needs. Design and implement solutions that make the best use of the AWS cloud platform and AWS AI/ML services including SageMaker, Amazon Bedrock, Amazon AgentCore, and other AI/ML services. - Customer Advisor — Implement and deploy state-of-the-art machine learning and Generative AI solutions. Build prototypes, PoCs, and explore new solutions. Interact closely with enterprise customers to accelerate their AI/ML adoption. - Partner with Data Scientists, SAs, Sales, Business Development, and the AI/ML Service teams to accelerate customer adoption and revenue attainment in NAMER for Amazon Bedrock, SageMaker, and related services that support GenAI use cases. - Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, whitepapers, reference architectures, and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Act as a technical liaison between customers and the Amazon Bedrock or other service teams to provide customer-driven product improvement feedback. - Develop and support an AWS internal community of GenAI-related subject matter experts in the AMERICAS. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures. A day in the life Your day will be dynamic and impactful. You'll engage with enterprise business leaders, dive deep into ML architectures and data science pipelines, and craft transformative AI strategies. You'll collaborate across teams, translating complex statistical and AI concepts into clear, actionable solutions that drive meaningful business outcomes for NAMER Enterprise customers. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.