Careers

Amazon AI is looking for an Applied Scientist to join our science team in the area of Multimodal Learning, Large Language Models, Natural Language Processing and Speech/Audio Representation Learning. Our organization develops the science that drives the cloud-based AI services of AWS. Our mission is to put the power of AI into the hands of every developer. We seek to advance the state of the art in machine learning to create services that delight our customers and meet real-world business needs. As an Applied Scientist you will partner with talented scientists and engineers to design, train, test, and deploy machine learning models. You will contribute to innovative features, improve our services based on customer requirements and help maintain a highly scalable data and model management infrastructure that supports cutting-edge research. You will be responsible for translating business and engineering requirements into deliverables and software products. We are looking for candidates who thrive in an exciting, fast-paced environment and who have a strong personal interest in learning, researching, and creating new technologies with high customer impact. Prior domain knowledge in multimodal learning, unsupervised speech/audio representations, natural language processing, or computer vision is strongly preferred; solid knowledge of fundamentals of statistics, machine learning, and deep learning is required. Candidates should possess strong software engineering skills and several years of industry experience. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Do you want to create intelligent, adaptable robots with global impact? At Amazon Robotics, our collaborative team builds high-performance, real-time robotic systems that perceive, plan, and act intelligently alongside humans—at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently through the complex challenges of a company that sells everything, everywhere. We target high-impact algorithmic unlocks in areas such as scene and activity understanding, large-scale generative models, closed-loop control, robotic grasping and manipulation—all of which have high-value impact for our current and future fulfillment networks. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself. We are seeking an experienced Applied Science Manager to lead a team of talented applied scientists and software engineers developing and deploying advanced manipulation strategies and algorithms. You will drive innovation that enables manipulation in high-contact, high-density, and diverse conditions with the speed and reliability that will delight our customers. Collaborating with cross-functional teams across hardware, software, and science, you will deliver reliable and high-performing solutions that will scale across geographies, applications, and conditions. You should enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables robotics to significantly impact the lives of millions of consumers. A day in the life - Prioritize being a great people manager: motivating, rewarding, and coaching your diverse team is the most important part of this role. You will recruit and retain top talent and excel in people and performance management tasks. - Set a vision for the team and create the technical roadmap that deliver results for customers while thinking big for future applications. - Guide the research, design, deployment, and evaluation of complex motion planning and control algorithms for contact-rich, cluttered, real-world manipulation problems. - Work closely with perception, hardware, and software teams to create integrated robotic solutions that are better than the sum of their parts. - Implement best practices in applied research and software development, managing project timelines, resources, and deliverables effectively. Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

We are seeking an innovative and technically strong data scientist with a background in optimization, machine learning, and statistical modeling/analysis. This role requires a team member to have strong quantitative modeling skills and the ability to apply optimization/statistical/machine learning methods to complex decision-making problems, with data coming from various data sources. The candidate should have strong communication skills, be able to work closely with stakeholders and translate data-driven findings into actionable insights. The successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and ability to work in a fast-paced and ever-changing environment. Key job responsibilities 1. Ability to understand a business problem and the available data and identify what statistical or ML techniques can be applied to answer a business question 2. Given a business problem, estimate solution feasibility and potential approaches based on available data 3. Understand what data is available, where, and how to pull it together. Work with partner teams where needed to facilitate permissions and acquisition of required data 4. Quickly prototype solutions and build models to test feasibility of solution approach 5. Build statistical models/ ML models, train and test them to and drive towards the optimal level of model performance 6. Improve existing processes with development and implementation of state of the art generative AI models 7. Work with technology teams to integrate models by wrapping them as services that plug into Amazon's Alexa Eco system 8. Work across the spectrum of reporting and data visualization, statistical modeling and supervised learning tools and techniques and apply the right level of solution to the right problem About the team Alexa Communications (connecting friends and family) is looking for a Data Scientist to join our team in the area of speech and large language model. We are seeking a candidate with strong analytical skills and language technology experience to help us measure, analyze and solve complex problems. In this role, you are responsible for the design and delivery of Language Understanding using your linguistic, voice user interface (VUI) design, and data analysis skills to understand what a customer meant. You are a key member in new feature development while proactively improving existing experiences. You work closely with other Engineers, Product Managers, Scientists and Engineers to deliver magical experiences that customers love.

Are you excited about leveraging state-of-the-art Computer Vision algorithms and large datasets to solve real-world problems? Join Amazon as an Applied Scientist Intern and be at the forefront of AI innovation! As an Applied Scientist Intern, you'll work in a fast-paced, cross-disciplinary team of pioneering researchers. You'll tackle complex problems, developing solutions that either build on existing academic and industrial research or stem from your own innovative thinking. Your work may even find its way into customer-facing products, making a real-world impact. Key job responsibilities - Develop novel solutions and build prototypes - Work on complex problems in Computer Vision and Machine Learning - Contribute to research that could significantly impact Amazon's operations - Collaborate with a diverse team of experts in a fast-paced environment - Collaborate with scientists on writing and submitting papers to Tier-1 conferences (e.g., CVPR, ICCV, NeurIPS, ICML) - Present your research findings to both technical and non-technical audiences Key Opportunities: - Collaborate with leading machine learning researchers - Access cutting-edge tools and hardware (large GPU clusters) - Address challenges at an unparalleled scale - Become a disruptor, innovator, and problem solver in the field of computer vision - Potentially deliver solutions to production in customer-facing applications - Opportunities to become an FTE after the internship Join us in shaping the future of AI at Amazon. Apply now and turn your research into real-world solutions!

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. On Prime Video, customers can find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies Road House, The Lord of the Rings: The Rings of Power, Fallout, Reacher, The Boys, and The Idea of You; licensed fan favorites Dawson’s Creek and IF; Prime member exclusive access to coverage of live sports including Thursday Night Football, WNBA, and NWSL, and acclaimed sports documentaries including Bye Bye Barry and Federer; and programming from partners such as Apple TV+, Max, Crunchyroll, and MGM+ via Prime Video add-on subscriptions, as well as more than 500 free ad-supported (FAST) Channels. Prime members in the U.S. can share a variety of benefits, including Prime Video, by using Amazon Household. Prime Video is one benefit among many that provides savings, convenience, and entertainment as part of the Prime membership. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles, including blockbusters such as Challengers and The Fall Guy, via the Prime Video Store, and can enjoy content such as Jury Duty and Bosch: Legacy free with ads on Freevee. Customers can also go behind the scenes of their favorite movies and series with exclusive X-Ray access. For more info visit www.amazon.com/primevideo. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Prime Video’s Customer Relationship Marketing Technology Team mission is to help Prime Video become the entertainment destination for global customers by delivering holistic, cross-Prime Video customer lifecycle management programs that operate across all offer types and touchpoints both inside and outside of our apps. We build, maintain, and obsess over the relationship we have with our customers, and use relevant content and offers to keep customers excited. Our vision is to make every Amazon customer engaged with Prime Video and the Amazon ecosystem across all points of their lifecycle journeys, from awareness, acquisition, onboarding and activation, engagement, retention, to win-back. Key job responsibilities As Sr. Applied Scientist on the Marketing Technology team, you will lead the Science efforts to maximize the impact of our marketing investments. You will help define the strategy and vision for our Science initiatives, and execute on that vision to develop state of the art models. This role requires an ability to work with huge amounts of highly granular data to build predictive models using advanced ML techniques. You will be responsible for bridging the experimental domain with the production domain by building robust and efficient computational pipelines to scale up models. You will ensure model performance for various use cases, including response prediction models for targeting optimizations and uplift models for incrementality optimizations. You will leverage data-driven decision-making and communicate effectively both verbally and in writing with leaders at all levels. As a leader on the team, you will take on ambiguous projects with a high degree of autonomy and visibility. You will deliver recommendations to senior executives and drive alignment across teams, functions, and organizations.

We are seeking a Senior Research Scientist who is curious, driven, and passionate about data insights and analytics. You will design, execute, and analyze user experiments to guide the development of Amazon FinTech products from a research prototype to launch. This role is on the FinTech UX Design and Research team with the impact, autonomy, flexibility, and speed of innovation of a high-growth startup, powered by the resources of Amazon. You will drive a program that oversees customer sentiment and attitudes at scale, using your unique research skills to uncover customer insights that help drive tactical and strategic product decisions across the organization. You will work alongside UX Designers and Researchers to advocate for our customers through quantitative and qualitative storytelling. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship all while having fun. Our senior members enjoy one-on-one mentoring and thorough, but kind, design reviews. Key job responsibilities In this role, you will: • Own the development and establishment of a research program focused on measuring customer experience outcomes (CXO) or Voice of the Customer, which provides thought leadership to product teams and the broader organization. • Design and execute empirical research of medium to large scale that measures customer behavior and sentiment. Own the end-to-end analysis process including defining key business questions, recommending measures, data sources, methodology and study design, dataset creation, analysis execution, interpretation and presentation and publication of results. • Triangulate insights with key top-of-funnel metrics (e.g. usage, customer engagement) and other datasets to develop regular ways to report on drivers of movement with recommended action items aligned to business goals. • Own all communications to project members and stakeholders on progress, issues, and risks, provide pre and post launch communications to impacted teams. Communicate insights to non-scientific audiences in a compelling way. • Work with UX Design and Product partners to establish Voice of the Customer success metrics and tools for tracking and developing ongoing program improvement plans to meet relevant business needs. • Create long-term research roadmaps and opportunity frameworks that align to and inform product strategy and goals. • Collaborate with UX designers, product managers, and engineering to evaluate prototypes, functional mockups, usability testing, A/B testing, etc. • Build durable, scalable points-of-view and knowledge management tools that are leveraged within the Amazon FinTech Team and by other organizations across Amazon. • Advocate for the right insights and prioritization of research – ensure the right research questions are being asked; educate the organization on opportunities revealed by your own research and that of others; create and execute against long-term research roadmaps and opportunity frameworks that align to and inform high-level business strategy and goals.

Amazon is looking for an Applied Scientist with a machine learning background to help build industry-leading Speech and Language technology. Key job responsibilities Advertising at Amazon is a fast-growing multi-billion dollar business that spans across desktop, mobile and connected devices; encompasses ads on Amazon and a vast network of hundreds of thousands of third party publishers; and extends across US, EU and an increasing number of international geographies. One of the key focus areas is Traffic Quality where we endeavour to identify non-human and invalid traffic within programmatic ad sources, and weed them out to ensure a high quality advertising marketplace. We do this by building machine learning and optimization algorithms that operate at scale, and leverage nuanced features about user, context, and creative engagement to determine the validity of traffic. The challenge is to stay one step ahead by investing in deep analytics and developing new algorithms that address emergent attack vectors in a structured and scalable fashion. We are committed to building a long-term traffic quality solution that encompasses all Amazon advertising channels and provides state-of-the-art traffic filtering that preserves advertiser trust and saves them hundreds of millions of dollars of wasted spend. We are looking for a dynamic, innovative and accomplished applied sciences manager to lead machine learning and data science for the Advertising Traffic Quality vertical. Are you excited by the prospect of analyzing terabytes of data and leveraging state-of-the-art data science and machine learning techniques to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? As an applied sciences manager for Traffic Quality, you will lead a team of applied scientists, data scientists and engineers to deliver to conceptualize and build algorithms that efficiently detect and filter invalid traffic. You will be the single-threaded owner of the algorithms that go into our traffic quality systems and will be responsible for both near-term improvements to existing algorithms as well as long-term direction for Traffic Quality algorithms. Your team will include experts in machine learning, statistics and analytics that are working on state-of-the-art modeling techniques, as well as generating insights that fuel critical investments. You will also lead an engineering team that works on handling terabyte scale data and implementing features and algorithms that process billions of events per day. You will interface with product managers and operations teams to bring key advertising initiatives to customers. Your strong management skills will be utilized to help deliver critical projects that cut across organization structures and meet key business goals. Major responsibilities • Deliver key goals to enhance advertiser experience and deliver multi-million dollar savings by building algorithms to detect and mitigate invalid traffic • Use machine learning and statistical techniques to create new, scalable solutions for invalid traffic filtering • Drive core business analytics and data science explorations to inform key business decisions and algorithm roadmap • Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation • Hire and develop top talent in machine learning and data science and accelerate the pace of innovation in the group • Build a culture of innovation and long-term thinking, and showcase this via peer-reviewed publications and whitepapers • Work with your engineering team and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production • Keep updated on the industry landscape in Traffic Quality and identify algorithm investments to achieve an industry leading traffic quality solution. • Learn continuously about new developments in machine learning and AI, as well as recent innovations in creative intelligence and malware detection. Identify how these can be rolled into building an industry leading solution for Amazon advertising

The Amazon Private Brands’ Discovery team develops innovative machine learning solutions to enhance customer awareness of Amazon's private brands and help customers discover products they love. This interdisciplinary team of scientists and engineers incubates and builds disruptive technologies, tackling some of the most complex scientific challenges at Amazon. To achieve this, we leverage a wide range of advanced techniques, including Natural Language Processing (NLP), deep learning, large language models (LLMs), multi-armed bandits, reinforcement learning, Bayesian optimization, causal and statistical inference, and econometrics, to drive discovery throughout the customer journey. Our solutions are not only critical to the success of Amazon's private brands but also serve as a leading example of discovery technologies across Amazon. We are seeking a Principal Scientist to join our team and lead the development of cutting-edge machine learning models and algorithms that will drive innovative discovery solutions for Amazon Private Brands. In this hands-on role, you will apply your expertise to propose solutions, create software prototypes, and successfully transition these prototypes into production systems using modern software development tools and methodologies. You will also be responsible for scaling these solutions to meet the growing and evolving needs of our customers. As a Principal Scientist, you will play a pivotal role in shaping the vision, design, and roadmap for complex, previously unsolved problems, guiding solutions from inception to implementation. Strong verbal and written communication skills, a self-driven mindset, and the ability to deliver high-quality results in a fast-paced environment are essential for success in this role. Key job responsibilities You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You have a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).

This is a unique opportunity for a postdoc to work on research projects that investigate state of the art NLP, IR, and LLM approaches for understanding retail products and their pricing. This will include working with billion-scale datasets and investigating how the world knowledge captured by LLMs reflects real world prices, and investigating more advanced prompting and reasoning techniques to construct large knowledge graphs that are specialized for various pricing use cases such as probabilistic price estimation, as well as error detection and correction. Key job responsibilities In this role you will: • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise. About the team The retail pricing science team is a centralized diverse team of STEM scientists that develop statistical, ML, RL, optimization and economic models that drive pricing for products sold by Amazon worldwide, as well as monitoring of prices and experimentations in pricing. The team has a dual focus on competitiveness and long term financial optimality.

The Private Brands Discovery team designs innovative machine learning solutions to drive customer awareness for Amazon’s own brands and help customers discover products they love. Private Brands Discovery is an interdisciplinary team of Scientists and Engineers, who incubate and build disruptive solutions using cutting-edge technology to solve some of the toughest science problems at Amazon. To this end, the team employs methods from Natural Language Processing, Deep learning, multi-armed bandits and reinforcement learning, Bayesian Optimization, causal and statistical inference, and econometrics to drive discovery across the customer journey. Our solutions are crucial for the success of Amazon’s own brands and serve as a beacon for discovery solutions across Amazon. This is a high visibility opportunity for someone who wants to have business impact, dive deep into large-scale problems, enable measurable actions on the consumer economy, and work closely with scientists and engineers. As a scientist, you bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions.. With a focus on bias for action, this individual will be able to work equally well with Science, Engineering, Economics and business teams. Key job responsibilities - Drive applied science projects in machine learning end-to-end: from ideation over prototyping to launch. For example, starting from deep scientific thinking about new ways to support customers’ journeys through discovery, you analyze how customers discover, review and purchase Private Brands to innovate marketing and merchandising strategies. - Propose viable ideas to advance models and algorithms, with supporting argument, experiment, and eventually preliminary results. - Invent ways to overcome technical limitations and enable new forms of analyses to drive key technical and business decisions. - Present results, reports, and data insights to both technical and business leadership. - Constructively critique peer research and mentor junior scientists and engineers. - Innovate and contribute to Amazon’s science community and external research communities.