Careers

Does the idea of creating technology solutions for delivering 11 Billion+ packages across the globe excite you? If yes, come join a fun-loving, diverse, and creative team at Amazon Last Mile! The vision of the team is "To create Earth’s safest, most adaptive, and efficient plans for Last Mile logistics". The Last Mile Delivery Technology team is instrumental in impacting customer satisfaction directly, by devising innovative ways to deliver packages quickly and cost-effectively to the customers, and at scale using Artificial Intelligence (AI), Machine Learning and Operations Research solutions. Last Mile Delivery Technology organization supports the design, planning and execution of last mile transportation for Amazon’s various parcel and grocery delivery programs. All these programs require a large number of decision support systems to operate at scale and serve our customers, spanning demand planning, jurisdiction planning, delivery channel and network design, capacity planning for on the road and under the roof at delivery stations, routing inputs and route optimization. While these decision support systems have thus far been approached through the lens of traditional optimization and machine learning, we are looking to re-envision this space and pursue Foundational AI research, to innovate and advance the state of these decision support systems. Specifically, we are looking to develop foundational models (including Large Language Models, Multimodal Language Models, Multimodal Models), and adaptations to serve last mile use cases. Beyond Amazon the work developed will spur new fundamental knowledge and innovation in the logistics space. We are looking for candidates with knowledge and experience in designing and developing state-of-art AI solutions (including development and application of advanced deep learning algorithms, foundational models, multimodal generative AI solutions, reinforcement learning), to join our team. Demonstrated experience scaling and optimizing the training and inference of these models, building real world solutions, to meet the customer use cases is preferred. Proven track record of publishing in major AI conferences and demonstrated experience working in industry will be preferred. Key job responsibilities Candidates will be responsible for developing Foundational AI solutions, to serve the myriad of decision support use cases across last mile. In this role, you will be expected to define new research avenues, explore, adopt, and invent new machine learning techniques, implement scalable science and engineering solutions, contribute software to production systems, conduct rigorous experiments, publish results, influence technical and business leadership and ensuring that research is translated into practice. You will be working with a team of scientists and engineers, helping shape the strategic and tactical vision, and contribute hands on to foundational research efforts in last mile. A day in the life Sitting at the core of Amazon’s Last Mile business, Routing and Planning (RaP) invents technology solutions that deliver toward the RaP vision: to create earth’s safest, most adaptive, and efficient plans for Last Mile logistics. RaP serves a diverse set of external and internal customers. For Amazon End Customers and transporters, we build solutions to deliver 11B packages and services to arrive at the right place and time, while meeting the growing preference for speed and precision. For internal customers, we build and delivery routing solutions Worldwide adding up to a $1B USD, across multiple amazon businesses ranging from Amazon Logistics, Amazon X-tra Large to Same/Sub-Same Day Deliveries, Fresh and Groceries etc using multiple mode of transports. If the opportunity to innovate, create and deliver first-time solutions alongside world-class engineers and scientists e.g. building a new delivery foundational model from scratch utilizing data at an unprecedented scale in the industry excites you, this is the place for you. About the team The Last Mile (LM) Science organization serves two primary functions: (1) maintaining and enhancing the components which provide the essential intelligence in nearly every LM system, and (2) creating the science which will enable the continued growth of Amazon in the future. The systems used on a daily basis by the Last Mile to deliver packages from the station to the customer’s doorstep contains embedded models developed by the science team, or relies on inputs derived from these models. These models determine how efficiently Amazon can serve its customers and at what cost. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA

At Amazon we strive to be earth’s most customer centric company and we are one of the core science teams in CS org tasked with the mission to making this happen. Are you curious about new platforms and technologies and have a desire to deliver world-class customer service? Are you excited by the idea of owning a problem and innovating on behalf of customers? Can you deal with ambiguity and keep up with the pace of a company whose cycles are measured in weeks, not years? D2 Science & Analytics team is seeking an Applied Scientist to develop cutting-edge AI solutions leveraging LLM, ML and NLP techniques to understand and resolve customer issues and provide earth's best customer service. We are looking for individuals with a passion for learning, researching, and deploying production-ready science solutions in a highly collaborative environment. We like to ideate, experiment, iterate, optimize and scale quickly, while thoughtfully balancing speed and quality. If you have experience with two or more of the following, · Research and implementation of multi-turn task-oriented dialogue systems · Natural Language Understanding / Spoken Language Understanding · Information Retrieval, Question Answering, Semantic Representation · Zero-shot or Few-shot Learning · Crowdsourced NLU annotation best practices · Reinforcement Learning (preferably in an NLP application) · Computational Linguistics · Large scale text classification then we want to hear from you! Responsibilities: - Drive collaborative research and creative problem solving - Apply scientific concepts to real-world business problems - Create experiments and prototype implementations of new learning algorithms and prediction techniques - Collaborate with engineering teams to design and implement software solutions for science problems - Constructively critique peer research and mentor junior s and engineers A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”Benefits Summary: “Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan” We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA

The Amazon Artificial General Intelligence (AGI) team is seeking a talented, self-driven Senior Applied Scientist to work on prototyping, optimizing, and deploying ML algorithms within the realm of Generative AI. Key job responsibilities - Research, experiment and build Proof Of Concepts advancing the state of the art in AI & ML for GenAI. - Collaborate with cross-functional teams to architect and execute technically rigorous AI projects. - Thrive in dynamic environments, adapting quickly to evolving technical requirements and deadlines. - Engage in effective technical communication (written & spoken) with coordination across teams. - Conduct thorough documentation of algorithms, methodologies, and findings for transparency and reproducibility. - Publish research papers in internal and external venues of repute - Support on-call activities for critical issues A day in the life This Senior Applied Scientist will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions in LLMs. They will also collaborate with partner teams across roles (product/program managers, data annotators, developers, etc) to deliver robust models in production. They will mentor other scientists, review and guide their work, and help develop roadmaps for the team. They will work closely with partner teams to deliver platform features that require cross-team leadership. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA

Amazon is one of the most popular sites in the US. Our product search engine, one of the most heavily used services in the world, indexes billions of products and serves hundreds of millions of customers world-wide. Our team leads the data science and analytics efforts for the search page and we own multiple aspects of understanding how we can measure customer satisfaction with our experiences. This include building science based insights and novel metrics to define and track customer focused aspects. We are working on a new measurement framework to better quantify and qualify the quality of the search customer experience and are looking for a Senior Data Scientist to lead the development and implementation of different signals for this framework and tackle new and uncharted territories for search engines using LLMs. Key job responsibilities We are looking for an experienced data scientist to lead LLM based signals development and data analytics and drive critical product decisions for Amazon Search. In a fast-paced and ambiguous environment, you will perform multiple large, complex, and business critical analyses that will inform product design and business priorities. You will design and build AI based science solutions to allow routine inspection and deep business understanding as the search customer experience is being transformed. Keeping a department-wide view, you will focus on the highest priorities and constantly look for scale and automation, while making technical trade-offs between short term and long-term needs. With your drive to deliver results, you will quickly analyze data and understand the current business challenges to assess the feasibility of different science projects as well as help shape the analytics roadmap of the Data Science and Analytics team for Search CX. Your desire to learn and be curious will help us look around corners for improvement opportunities and more efficient metrics development. In this role, you will partner with data engineers, business intelligence engineers, product managers, software engineers, economists, and other data scientists. Who you are You are a Data Scientist with an expertise in Machine learning and statistical models. You are comfortable with a higher degree of ambiguity, knows when and how to be scrappy, build quick prototypes and proofs of concepts, innate ability to see around corners and know what is coming, define a long-term science vision, and relish the idea of solving problems that haven’t been solved at scale. As part of our journey to learn about our data, some opportunities may be a dead end and you will balancing unknowns with delivering results for our customers. Along the way, you’ll learn a ton, have fun and make a positive impact at scale. About the team Joining this team, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), Earth's most customer-centric company and one of the world's leading internet companies. We provide a highly customer-centric, and team-oriented environment. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA

The Devices and Services Security team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong deep learning background, to secure the development of industry-leading Generative AI systems. As a Senior Applied Scientist with the Devices & Services Security team, you will lead the development of novel algorithms and modeling techniques to advance the state of the art with Generative AI systems. Your work will directly impact our customers in the form of products and services that make use of vision and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development of security solutions with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI). The Devices and Services (D&S) Security team works to ensure that Amazon devices and services are designed and implemented to the high standards required to maintain and enhance customer trust. The team develops security technologies for builder teams, performs penetration testing, and handles and tracks incident responses to resolution. The team is responsible for defining and executing on the security and privacy requirements for the entire organization. A day in the life Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA | Boston, MA, USA | Phoenix, AZ, USA | Seattle, WA, USA | Sunnyvale, CA, USA

About Amazon Advertising: Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers of all types to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. About our team: Sponsored Display (SD) is Amazon Advertising’s self-service display advertising offering that empowers any advertiser – regardless of budget size, advertising experience, or technical expertise – to reach audiences across a variety of supply. Our team is responsible for tailoring the visual experience of ads to each context in real time. To accomplish this, we are investing in latent-diffusion models, large language models (LLM), reinforced learning (RL), Computer Vision, and related methods. Key job responsibilities We are looking for talented Applied Scientists who are adept at a variety of skills, especially with reinforcement learning and recommendations, and familiarity with LLMs, latent diffusion, or related foundational models that will accelerate our plans to dynamically optimize ad creatives on behalf of advertisers. Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative spirit within the team, publish, patent, and bring cutting edge research to raise the bar within the team. We are open to hiring candidates to work out of one of the following locations: New York, NY, USA | Seattle, WA, USA

We are seeking a talented applied researcher to join the Whole Page Planning and Optimization (WPPO) Science team in Search. The latest data from Business Insider shows that almost 50% of online shoppers visit Amazon first. The Search WPPO Science team is responsible for developing reinforcement learning systems for the next generation Amazon shopping experience and delivering it to millions of customers. We believe that shopping on Amazon should be simple, delightful, and full of WOW moments for EVERYONE, whether you are technically savvy or new to online shopping. As an Applied Scientist, you will be working closely with a team of applied scientists and engineers to build systems that shape the future of Amazon's shopping experience by automatically generating relevant content and building a whole page experience that is coherent, dynamic, and interesting. You will improve ranking and optimization in our algorithm. You will participate in driving features from idea to deployment, and your work will directly impact millions of customers. You are going to love this job because you will: * Apply state-of-the-art Machine Learning (ML) algorithms, including Deep Learning and Reinforcement Learning, to improve hundreds of millions of customers’ shopping experience. * Have measurable business impact using A/B testing. * Work in a dynamic team that provides continuous opportunities for learning and growth. * Work with leaders in the field of machine learning. Joining this team, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world's leading internet companies. We provide a highly customer-centric, team-oriented environment. A successful candidate will have a solid research background in machine learning and reinforcement learning algorithms, customer obsession, great communication skills, and the motivation to achieve results in a fast-paced environment. We are open to hiring candidates to work out of one of the following locations: Palo Alto, CA, USA

AWS AI Research and Engineering (AIRE) is looking for world class scientists and engineers to work on the development of autonomous AI agents. At AWS AI/ML you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and innovate on new learning techniques. You will interact closely with our customers and with the academic and research communities. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists. Large-scale foundation models have been the powerhouse in many of the recent advancements in computer vision, natural language processing, automatic speech recognition, recommendation systems, and time series modeling. Developing such models requires not only skillful modeling in individual modalities, but also understanding of how to seamlessly combine them, and how to scale the modeling methods to learn with huge models and on large datasets. We seek a strong technical leader with domain expertise in machine learning, large language models and multimodal models, reinforcement learning and setting up simulation environments to benchmark and evaluate. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. We are open to hiring candidates to work out of one of the following locations: New York, NY, USA

The Artificial General Intelligent team (AGI) seeks an Applied Scientist with a strong background in the fields of large language models (LLMs), Artificial Intelligence (AI), Natural Language Processing (NLP), Recommender Systems, and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. You will work on core LLM technologies, including Supervised Fine-Tuning (SFT), In-Context Learning (ICL), and Learning from Human Feedback (LHF). A successful candidate will have hands-on experience building Generative AI solutions with LLMs, and a desire to push the envelope in one or more of the above areas. We are seeking an AS who enjoys operating in a dynamic environment under ambitious timelines, is self-motivated to take on challenging problems to deliver big customer impact, moves fast to ship solutions, and iterates on user feedback and interactions. Key job responsibilities - Analyze, understand, and model customer behavior and the customer experience based on large scale data - Develop novel algorithms and modeling techniques to reduce friction and enable natural and contextual conversations - Build and deploy automated model training and evaluation pipelines - Perform model/data analysis and monitor metrics through online A/B testing - Research and implement novel machine learning and deep learning algorithms and models - Analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence About the team Join our AGI team and work at the forefront of AI. Collaborate with top minds pushing boundaries in LLM training, information grounding, and more. Gain valuable experience and accelerate your career growth. This is a unique opportunity to create history and shape the future of artificial intelligence. We are open to hiring candidates to work out of one of the following locations: Boston, MA, USA | Seattle, WA, USA | Sunnyvale, CA, USA

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? Have you also wondered what are different ways that the transportation assets can be used to delight the customer even more. If so, the Amazon transportation Services, Product and Science is for you . We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, science leaders with strong scientific thinking, good statistics experience, skills to help manage projects and operations, improve metrics, and develop scalable processes and tools. The primary role of an Data Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how we operate the middle mile network. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, machine learning , and the ability to use data and research to make changes. This role requires robust skills in research and implementation of scalable products and models . This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiences We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA