Careers

Amazon launched the Generative AI Innovation Center (GenAIIC) in June 2023 to help AWS customers accelerate the use of Generative AI to solve business and operational problems and promote innovation in their organization (https://press.aboutamazon.com/2023/6/aws-announces- generative-ai-innovation-center). GenAIIC provides opportunities to innovate in a fast-paced organization that contributes to game-changing projects and technologies that get deployed on devices and in the cloud. As an Applied Science Manager in GenAIIC, you'll partner with technology and business teams to build new generative AI solutions that delight our customers. You will be responsible for directing a team of data/research/applied scientists, deep learning architects, and ML engineers to build generative AI models and pipelines, and deliver state-of-the-art solutions to customer’s business and mission problems. The successful candidate will possess both technical and customer-facing skills that will allow you to be the technical “face” of AWS within our solution providers’ ecosystem/environment as well as directly to end customers. The candidate must ne be able to drive discussions with senior technical and management personnel within customers and partners while hacing technical background that enables them to interact with and give guidance to AI scientists/engineers and software developers. The ideal candidate will also have a demonstrated ability to think strategically about business, product, and technical issues. Of critical importance, the candidate will be an excellent technical team manager, someone who knows how to hire, develop, and retain high quality technical talent. Key job responsibilities You will work directly with customers to drive adoption and shape the future of the most exciting emerging technology by understanding the business problem and guiding our customers in implementation of generative AI solutions, and developing long-term strategic relationships with key accounts You will help develop the industry’s best generative AI delivery team by enabling and coaching your specialist team on best practices and how to create and present value-driven architectures of widely varying size and complexity. You will grow an existing team by hiring, on-boarding, training, and developing new Scientists, Architects, and Engineers from internal and external sources. You will identify opportunities for building reusable technical assets/solutions/products based on recurring patterns of customer needs You will provide customer and market feedback to Product and Engineering teams to help define product direction You will drive revenue growth across a broad set of customers You will be a thought leader and drive value creation for our customers, shaping technical solutions, growing the team, and leading specific customer engagements You will deliver briefing and deep dive sessions to customers and guide customers on adoption patterns and paths to production About the team The GenAI Innovation Center helps customers define and execute AI Strategy, scope and develop use cases that will create the greatest value for their businesses, select/develop/customise/fine-tune the right models, define paths to navigate technical or business challenges, and make plans for launching solutions at scale, responsibly and cost efficiently

The Measurement, Ad Tech, and Data Science (MADS) team at Amazon Ads is at the forefront of developing innovative solutions that help tens of millions of advertisers understand the value of their ad spend while prioritizing customer privacy and measurement quality. The Media Planning Science team, part of broader MADS team, develops and implements models that deliver insights and recommendations for strategic media planning and measurement across Amazon Advertising's product portfolio. Our mission is to help advertisers create and execute plans that meet their objectives while providing accurate measurement tools. We work on a multitude of problem statements that encompass Reach and Frequency, Budget Planning Optimization, and Recommendations. Our models leverage both heuristic and machine learning approaches including deep learning techniques, with insights delivered through agent-based tools and APIs that integrate seamlessly into user interfaces and programmatic systems to ensure optimal advertising outcomes. As a Senior Applied Scientist on the team, you will be at the forefront of innovation, developing media planning solutions end-to-end from inception to production. You will set the technical vision and innovate on behalf of our customers. You will propose, design, analyze, and productionize models to provide novel measurement insights to our customers. You will partner with engineering to deploy these solutions into production. You will work with key stakeholders from various business teams to enable advertisers to act upon those metrics. Key job responsibilities * Lead the development of media planning models and solutions that address the full spectrum of an advertiser's investment, focusing on scalable and efficient methodologies. * Collaborate closely with cross-functional teams including engineering, product management, and business teams to define and implement measurement solutions. * Use state-of-the-art scientific technologies including Generative AI, Classical Machine Learning, Causal Inference, Natural Language Processing, and Computer Vision to develop state of the art models that measure the impact of media plans across different metrics. * Drive experimentation and the continuous improvement of ML models through iterative development, testing, and optimization. * Translate complex scientific challenges into clear and impactful solutions for business stakeholders. * Mentor and guide junior scientists, fostering a collaborative and high-performing team culture. * Foster collaborations between scientists to move faster, with broader impact. * Regularly engage with the broader scientific community with presentations, publications, and patents. A day in the life You will solve real-world problems by analyzing large amounts of data, generate business insights and opportunities, design simulations and experiments, and develop ML/DL models. The team is driven by business needs, which requires collaboration with other Scientists, Engineers, and Product Managers across the advertising organization. You will prepare written and verbal documents to share insights to audiences of varying levels of technical sophistication. About the team We are a team of scientists across Applied, Research, and Data Science disciplines. You will work with colleagues with deep expertise in ML, DL, NLP, Gen AI, and Causal Inference with a diverse range of backgrounds. We partner closely with top-notch engineers, product managers, sales leaders, and other scientists with expertise in the ads industry and on building scalable modeling and software solutions.

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best. Key job responsibilities - Lead and execute complex, ambiguous research projects from ideation to production deployment - Drive technical strategy and roadmap decisions for ML/AI initiatives - Collaborate cross-functionally with product, engineering, and business teams to translate research into scalable products - Publish research findings at top-tier conferences and contribute to the broader scientific community - Establish best practices for ML experimentation, evaluation, and deployment

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Data Scientist III Job Location: Boston, Massachusetts Job Number: AMZN9674163 Position Responsibilities: Own the data science elements of various products to help with data-based decision making, product performance optimization, and product performance tracking. Work directly with product managers to help drive the design of the product. Work with Technical Product Managers to help drive the build planning. Translate business problems and products into data requirements and metrics. Initiate the design, development, and implementation of scientific analysis projects or deliverables. Own the analysis, modelling, system design, and development of data science solutions for products. Write documents and make presentations that explain model/analysis results to the business. Bridge the degree of uncertainty in both problem definition and data scientific solution approaches. Build consensus on data, metrics, and analysis to drive business and system strategy. Position Requirements: Master's degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science or a related field and two years of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and two years of experience. Must have one year of experience in the following skills: (1) building statistical models and machine learning models using large datasets from multiple resources; (2) building complex data analyses by leveraging scripting languages including Python, Java, or related scripting language; and (3) communicating with users, technical teams, and management to collect requirements, evaluate alternatives, and develop processes and tools to support the organization. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $161,803/year to $215,300/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

About Sponsored Products and Brands The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As a Machine Learning Applied Scientist, you will: * Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities * Develop scalable and effective machine-learning models and optimization strategies to solve business problems * Run regular A/B experiments, gather data, and perform statistical analysis * Work closely with software engineers to deliver end-to-end solutions into production * Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving * Conduct research on new machine-learning modeling and Generative AI solutions to optimize all aspects of Sponsored Products and Brands business About the team The Ad Response Prediction team within Sponsored Products and Brands (SPB) drives personalized shopping experiences for SPB Ads across placements, pages, and devices worldwide. We achieve this through ML and GenAI solutions that include customized shopper response prediction and session-level understanding to optimize every stage of the ad-serving process, from sourcing and bidding to widget discovery and auctions. Our responsibilities include advancing response prediction through model and feature innovations and extending prediction beyond the auction stage to areas such as targeting, sourcing, and bidding.

Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. We are seeking a talented Applied Scientist to join our advanced robotics team, focusing on developing and applying cutting-edge simulation methodologies for advanced robotics systems. This role centers on research and development of physics-based simulation techniques, sim-to-real transfer methods, and machine learning approaches that enable rapid development, testing, and validation of robotic systems operating in complex, real-world environments. Key job responsibilities - Advance physics-based simulation fidelity for contact-rich manipulation and locomotion - Design and build high-performance simulation tools integrated into a robotics design stack - Translate research ideas into robust, verifiable data - Develop methods to quantify and reduce simulation-to-reality gaps across design, safety, and control - Architect scalable simulation solutions for rigid and deformable body dynamics - Build simulation pipelines optimized for a digital twin level of fidelity - Establish frameworks for continuous simulation improvement using real-world hardware - Collaborate with engineering, science, and safety teams on simulation requirements and validation About the team Our team is building a comprehensive robot simulation and modeling platform for advanced robotics development, combining locomotion and manipulation capabilities. We operate at the cutting edge of physics simulation, reinforcement learning, hardware-in-the-loop (HIL), and sim-to-real transfer, collaborating with world-class robotics engineers, scientists, and mechanical designers in a fast-paced, innovation-driven environment. This role uniquely combines fundamental research with real-world development. You will pursue core research questions in physics-based simulation while seeing your work translated into real robots, validated on real hardware. Working alongside Robot scientist and designers, you will help transform research ideas into scalable, quantifiable simulation capabilities that directly impact how robots are designed and built.

Are you passionate about developing new state-of-the-art measurement approaches at Petabyte scale? Amazon Advertising is one of Amazon’s fastest growing businesses, and we are leveraging our unique data, the latest machine learning methods and big data technologies to better understand how Amazon’s marketing influences customer behavior. We are looking for a Senior Applied Scientist to develop new systems and methods in the most challenging and data rich areas of marketing. We need an expert in experimental statistics, machine learning or causal inference to design advanced new models with our world class data systems. Dozens of Amazon businesses use Amazon’s ad tech for their marketing objectives, driving more than $1B of marketing investments through Ads services and tools. As part of the 1PM team, this role will partner with a dedicated engineering team measuring the impact Amazon's marketing and identifying opportunities for optimization at scale. We drive initiatives to make smarter marketing decisions and improve the relevance of advertising to our customers. We move away from industry standard measurement systems and build sophisticated and insightful decision engines. We enable massive advertising programs, generating billions of impressions decorated with rich representations of customer state. The major challenges we are solving include integrating petabyte-scale distributed retail systems into a singular service to synthesize e-commerce data into measurement and optimization models. The successful candidate will have a causal inference background, a start-up mentality, an appreciation for white-space, and success solving problems with large data sets. Key job responsibilities • Scientists at Amazon are expected to develop new techniques to process large data sets and contribute to design of automated systems. • Apply ML, statistics or econometrics knowledge to develop and analyze prototype models. • Design and analyze data from large-scale online experiments in order to validate prototype models • Collaborate with scientists across teams in peer-review processes , publishing research in internal forms and industry conferences • Partner closely with product and engineering teams to develop new measurement systems and translate prototype models to production. • Establish scalable, efficient, and automated processes for large scale model development, validation, and implementation. • Research and experiment with novel statistical modeling approaches.

As a Sr. Applied Scientist, you will be responsible for bringing new product designs through to manufacturing. You will work closely with multi-disciplinary groups including Product Design, Industrial Design, Hardware Engineering, and Operations, to drive key aspects of engineering of consumer electronics products. In this role, you will use expertise in physical sciences, theoretical, numerical or empirical techniques to create scalable models representing response of physical systems or devices, including: * Applying domain scientific expertise towards developing innovative analysis and tests to study viability of new materials, designs or processes * Working closely with engineering teams to drive validation, optimization and implementation of hardware design or software algorithmic solutions to improve product and customer risks * Establishing scalable, efficient, automated processes to handle large scale design and data analysis * Conducting research into use conditions, materials and analysis techniques * Tracking general business activity including device health in field and providing clear, compelling reports to management on a regular basis * Developing, implementing guidelines to continually optimize design processes * Using simulation tools like LS-DYNA, and Abaqus for analysis and optimization of product design * Using of programming languages like Python and Matlab for analytical/statistical analyses and automation * Demonstrating strong understanding across multiple physical science domains, e.g. structural, thermal, fluid dynamics, and materials * Developing, analyzing and testing structural solutions from concept design, feature development, product architecture, through system validation * Supporting product development and optimization through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques

Do you want to join a team of innovative scientists to research and develop generative AI technology that would disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center from AWS that enables businesses to deliver intelligent, engaging, dynamic, and personalized customer service experiences. The Agentic Customer Experience (ACX) org is responsible for weaving native-AI across the Connect application experiences delivered to end-customers, agents, and managers/supervisors. The Interactive AI Science team, serves as the cornerstone for AI innovation across Amazon Connect, functioning as the sole science team support high impact product including Amazon Q in Connect, Contact Lens and other key initiatives. As an Applied Scientist on our team, you will work closely with senior technical and business leaders from within the team and across AWS. You distill insight from huge data sets, conduct cutting edge research, foster ML models from conception to deployment. You have deep expertise in machine learning and deep learning broadly, and extensive domain knowledge in natural language processing, generative AI and LLM Agents evaluation and optimization, etc. You are comfortable with quickly prototyping and iterating your ideas to build robust ML models using technology such as PyTorch, Tensorflow and AWS Sagemaker. The ideal candidate has the ability to understand, implement, innovate on the state-of-the-art Agentic AI based systems. We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and scientific problems. We are looking for passionate, talented, and experienced people to join us to innovate on modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Amazon's AGI Information is seeking an exceptional Applied Scientist to drive science advancements in the Amazon Knowledge Graph team (AKG). AKG is re-inventing knowledge graphs for the LLM era, optimizing for LLM grounding. At the same time, AKG is innovating to utilize LLMs in the knowledge graph construction pipelines to overcome obstacles that traditional technologies could not overcome. As a member of the AKG IR team, you will have the opportunity to work on interesting problems with immediate customer impact. The team is addressing challenges in web-scale knowledge mining, fact verification, multilingual information retrieval, and agent memory operating over Graphs. You will also have the opportunity to work with scientists working on the other challenges, and with the engineering teams that deliver the science advancements to our customers. A successful candidate has a strong machine learning and agent background, is a master of state-of-the-art techniques, has a strong publication record, has a desire to push the envelope in one or more of the above areas, and has a track record of delivering to customers. The ideal candidate enjoys operating in dynamic environments, is self-motivated to take on new challenges, and enjoys working with customers, stakeholders, and engineering teams to deliver big customer impact, shipping solutions via rapid experimentation and then iterating on user feedback and interactions. Key job responsibilities As an Applied Scientist, you will leverage your technical expertise and experience to demonstrate leadership in tackling large complex problems. You will collaborate with applied scientists and engineers to develop novel algorithms and modeling techniques to build the knowledge graph that delivers fresh factual knowledge to our customers, and that automates the knowledge graph construction pipelines to scale to many billions of facts. Your first responsibility will be to solve entity resolution to enable conflating facts from multiple sources into a single graph entity for each real world entity. You will develop generic solutions that work fo all classes of data in AKG (e.g., people, places, movies, etc.), that cope with sparse, noisy data, that scale to hundreds of millions of entities, and that can handle streaming data. You will define a roadmap to make progress incrementally and you will insist on scientific rigor, leading by example.