Careers

About Amazon Advertising: Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers of all types to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. About our team: Sponsored Display (SD) is Amazon Advertising’s self-service display advertising offering that empowers any advertiser – regardless of budget size, advertising experience, or technical expertise – to reach audiences across a variety of supply. Our team is responsible for tailoring the visual experience of ads to each context in real time. To accomplish this, we are investing in latent-diffusion models, large language models (LLM), reinforced learning (RL), Computer Vision, and related methods. Key job responsibilities We are looking for talented Applied Scientists who are adept at a variety of skills, especially with reinforcement learning and recommendations, and familiarity with LLMs, latent diffusion, or related foundational models that will accelerate our plans to dynamically optimize ad creatives on behalf of advertisers. Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative spirit within the team, publish, patent, and bring cutting edge research to raise the bar within the team. We are open to hiring candidates to work out of one of the following locations: New York, NY, USA | Seattle, WA, USA

We are seeking a talented applied researcher to join the Whole Page Planning and Optimization (WPPO) Science team in Search. The latest data from Business Insider shows that almost 50% of online shoppers visit Amazon first. The Search WPPO Science team is responsible for developing reinforcement learning systems for the next generation Amazon shopping experience and delivering it to millions of customers. We believe that shopping on Amazon should be simple, delightful, and full of WOW moments for EVERYONE, whether you are technically savvy or new to online shopping. As an Applied Scientist, you will be working closely with a team of applied scientists and engineers to build systems that shape the future of Amazon's shopping experience by automatically generating relevant content and building a whole page experience that is coherent, dynamic, and interesting. You will improve ranking and optimization in our algorithm. You will participate in driving features from idea to deployment, and your work will directly impact millions of customers. You are going to love this job because you will: * Apply state-of-the-art Machine Learning (ML) algorithms, including Deep Learning and Reinforcement Learning, to improve hundreds of millions of customers’ shopping experience. * Have measurable business impact using A/B testing. * Work in a dynamic team that provides continuous opportunities for learning and growth. * Work with leaders in the field of machine learning. Joining this team, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world's leading internet companies. We provide a highly customer-centric, team-oriented environment. A successful candidate will have a solid research background in machine learning and reinforcement learning algorithms, customer obsession, great communication skills, and the motivation to achieve results in a fast-paced environment. We are open to hiring candidates to work out of one of the following locations: Palo Alto, CA, USA

The Alexa Domains User Research team is seeking a Sr. Quantitative Researcher to bring customer insights into every phase of the product development process, ensuring the organization has the data and inspiration needed to build compelling experiences. Alexa Domains is responsible for building Alexa capabilities that entertain, inform, organize, and empower millions of customers around the world. As a quantitative researcher on this team, you will be responsible for designing, conducting, and analyzing quantitative research studies to inform our product development and evaluate our success. You will identify metrics for assessing quality and customer delight, determine how best to collect required data, run efficient surveying programs, investigate trends with a mixed method approach, effectively report insights to business leaders, and drive data-informed decisions. You will work closely with cross-functional teams, including other researchers, product managers, designers, data scientists, and engineers. The ideal candidate will have a strong background in quantitative research methods, excellent analytical skills, comfort with considerable ambiguity, and a passion for understanding user behavior. Key job responsibilities - Work closely with product and design teams to identify research topics, and build a research roadmap; communicate and refresh on a regular basis to ensure relevancy. - Create a deep understanding of our target customers through surveying, A/B tests, regression analysis, and other quantitative methods (existing or invented) that you identify to be most effective - Design and implement effective survey sampling strategies and weighting techniques to ensure representative results - Create repeatable and scalable mechanisms to measure customer sentiment that drives product iteration - Work with Business Intelligence to triangulate insights with key metrics (e.g. usage, engagement) by customer segment and develop regular ways to report on recommended actions - Synthesize a wide range of primary and secondary data types leading to focused, insightful, and actionable insights that persuade and inspire partners and decision makers to take concerted, informed actions - Work closely with product and design teams to promote research best-practices, build resources, and train team members to enable them to execute their own research projects We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA | Seattle, WA, USA | Sunnyvale, CA, USA

Does the idea of creating technology solutions for delivering 11 Billion+ packages across the globe excite you? If yes, come join a fun-loving, diverse, and creative team at Amazon Last Mile! The vision of the team is "To create Earth’s safest, most adaptive, and efficient plans for Last Mile logistics". The Last Mile Delivery Technology team is instrumental in impacting customer satisfaction directly, by devising innovative ways to deliver packages quickly and cost-effectively to the customers, and at scale using Artificial Intelligence (AI), Machine Learning and Operations Research solutions. Last Mile Delivery Technology organization supports the design, planning and execution of last mile transportation for Amazon’s various parcel and grocery delivery programs. All these programs require a large number of decision support systems to operate at scale and serve our customers, spanning demand planning, jurisdiction planning, delivery channel and network design, capacity planning for on the road and under the roof at delivery stations, routing inputs and route optimization. While these decision support systems have thus far been approached through the lens of traditional optimization and machine learning, we are looking to re-envision this space and pursue Foundational AI research, to innovate and advance the state of these decision support systems. Specifically, we are looking to develop foundational models (including Large Language Models, Multimodal Language Models, Multimodal Models), and adaptations to serve last mile use cases. Beyond Amazon the work developed will spur new fundamental knowledge and innovation in the logistics space. We are looking for candidates with knowledge and experience in designing and developing state-of-art AI solutions (including development and application of advanced deep learning algorithms, foundational models, multimodal generative AI solutions, reinforcement learning), to join our team. Demonstrated experience scaling and optimizing the training and inference of these models, building real world solutions, to meet the customer use cases is preferred. Proven track record of publishing in major AI conferences and demonstrated experience working in industry will be preferred. Key job responsibilities Candidates will be responsible for developing Foundational AI solutions, to serve the myriad of decision support use cases across last mile. In this role, you will be expected to define new research avenues, explore, adopt, and invent new machine learning techniques, implement scalable science and engineering solutions, contribute software to production systems, conduct rigorous experiments, publish results, influence technical and business leadership and ensuring that research is translated into practice. You will be working with a team of scientists and engineers, helping shape the strategic and tactical vision, and contribute hands on to foundational research efforts in last mile. A day in the life Sitting at the core of Amazon’s Last Mile business, Routing and Planning (RaP) invents technology solutions that deliver toward the RaP vision: to create earth’s safest, most adaptive, and efficient plans for Last Mile logistics. RaP serves a diverse set of external and internal customers. For Amazon End Customers and transporters, we build solutions to deliver 11B packages and services to arrive at the right place and time, while meeting the growing preference for speed and precision. For internal customers, we build and delivery routing solutions Worldwide adding up to a $1B USD, across multiple amazon businesses ranging from Amazon Logistics, Amazon X-tra Large to Same/Sub-Same Day Deliveries, Fresh and Groceries etc using multiple mode of transports. If the opportunity to innovate, create and deliver first-time solutions alongside world-class engineers and scientists e.g. building a new delivery foundational model from scratch utilizing data at an unprecedented scale in the industry excites you, this is the place for you. About the team The Last Mile (LM) Science organization serves two primary functions: (1) maintaining and enhancing the components which provide the essential intelligence in nearly every LM system, and (2) creating the science which will enable the continued growth of Amazon in the future. The systems used on a daily basis by the Last Mile to deliver packages from the station to the customer’s doorstep contains embedded models developed by the science team, or relies on inputs derived from these models. These models determine how efficiently Amazon can serve its customers and at what cost. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA

The Amazon Artificial Generative Intelligence (AGI) team in India is seeking a talented, self-driven Applied Scientist to work on prototyping, optimizing, and deploying ML algorithms within the realm of Generative AI. Key job responsibilities - Research, experiment and build Proof Of Concepts advancing the state of the art in AI & ML for GenAI. - Collaborate with cross-functional teams to architect and execute technically rigorous AI projects. - Thrive in dynamic environments, adapting quickly to evolving technical requirements and deadlines. - Engage in effective technical communication (written & spoken) with coordination across teams. - Conduct thorough documentation of algorithms, methodologies, and findings for transparency and reproducibility. - Publish research papers in internal and external venues of repute - Support on-call activities for critical issues We are open to hiring candidates to work out of one of the following locations: Bengaluru, KA, IND

The Ambient Perception Technology team under Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to help build industry-leading technology with computer vision and multimodal perception models for cloud and edge applications. Key job responsibilities As an Applied Scientist with the Ambient Perception Technology team under AGI, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with multimodal models with an emphasis on computer vision. Your work will directly impact our customers in the form of products and services that make use of CV technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in AGI in within perception domain. A day in the life An Applied Scientist with the AGI team will support the science solution design, run experiments, research new algorithms, and find new ways of optimizing the customer experience; while setting examples for the team on good science practice and standards. Besides theoretical analysis and innovation, an Applied Scientist will also work closely with talented engineers and scientists to put algorithms and models into practice. About the team The Ambient Perception Technology team has a mission to deliver best in class CV, Audio and multimodal models in support of various edge and cloud applications. We are open to hiring candidates to work out of one of the following locations: Sunnyvale, CA, USA

Amazon is the 4th most popular site in the US. Our product search engine is one of the most heavily used services in the world, indexes billions of products, and serves hundreds of millions of customers world-wide. We are working on a new AI-first initiative to re-architect and reinvent the way we do search through the use of extremely large scale next-generation deep learning techniques. Our goal is to make step function improvements in the use of advanced Machine Learning (ML) on very large scale datasets, specifically through the use of aggressive systems engineering and hardware accelerators. This is a rare opportunity to develop cutting edge ML solutions and apply them to a problem of this magnitude. Some exciting questions that we expect to answer over the next few years include: - Can combining supervised multi-task training with unsupervised training help us to improve model accuracy? - Can we transfer our knowledge of the customer to every language and every locale ? - Can we build foundational ML models that can serve different business lines. This is a unique opportunity to get in on the ground floor, shape, and build the next-generation of Amazon ML. We are looking for exceptional scientists and ML engineers who are passionate about innovation and impact, and want to work in a team with a startup culture within a larger organization. Key job responsibilities Train large deep learning models with hundreds of billions parameters. Build foundational ML models that can be applied to different business applications in Amazon such as Search and Ads. Set science directions for the team, in areas such as efficient model architecture, training and data optimization/scaling, model/data/pipeline parallel techniques, and much more. We are open to hiring candidates to work out of one of the following locations: Palo Alto, CA, USA

The Amazon Artificial General Intelligence (AGI) team is looking for a passionate, highly skilled and inventive Senior Applied Scientist with strong machine learning background to lead the development and implementation of state-of-the-art ML systems for building large-scale, high-quality conversational assistant systems. As a Senior Applied Scientist, you will play a critical role in driving the development of personalization techniques enabling conversational systems, in particular those based on large language models, to be tailored to customer needs. You will handle Amazon-scale use cases with significant impact on our customers' experiences. Key job responsibilities - Use deep learning, ML and NLP techniques to create scalable solutions for creation and development of language model centric solutions for building personalized assistant systems based on a rich set of structured and unstructured contextual signals - Innovate new methods for contextual knowledge extraction and information representation, using language models in combination with other learning techniques, that allows effective grounding in context providers when considering memory, cpu, latency and quality - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in personal knowledge aggregation, processing and verification - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think Big about the arc of development of conversational assistant system personalization over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports - Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the team We are open to hiring candidates to work out of one of the following locations: Sunnyvale, CA, USA

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Selling Partner Services’s (SPS) goal is to enable third-party Sellers of any size by helping them build the business they want. We are the Core Selling Partner Experience (CSPE) team which defines, implements, and enforces quality standards for all Amazon-built experiences for all SPs worldwide. Key job responsibilities - Lead and manage a team of cross-functional roles - Develop and implement strategies to improve the efficiency and effectiveness of programs delivering survey datasets - Persuade decision makers at all levels of the organization to take aligned action on research findings – inspire and help them internalize opportunities to delight our customers and differentiate our service. - Mentor and guide team members to achieve their career goals and objectives We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Creative X team within Amazon Advertising aims to democratize access to high-quality creatives (image, video, text) by building AI-driven solutions for advertisers. To accomplish this, we are investing in latent-diffusion models, large language models (LLM), computer vision (CV), and related ML methods. You will be part of a close-knit team of applied scientists and machine learning engineers, who are highly collaborative and at the top of their respective fields. We are looking for talented an Applied Scientist who is adept at a variety of skills, especially with latent diffusion models, large language models, or related foundational models that will accelerate our plans to generate high-quality creatives on behalf of advertisers. Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative and innovative spirit within the team, and bring cutting-edge applied research to raise the bar within the team. As a Generative AI Applied Scientist on this team, you will: - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale and complexity. - Build Machine Learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research and implement innovative machine learning approaches. - Mentor and help recruit applied scientists and machine learning engineers to the team. - Present findings and insights to senior leadership and at internal and external top scientific venues. - Be the thought leader in cutting-edge AI research and proactively pursue IP submissions. Key job responsibilities This role is focused on generating image/text and building the related foundational models for generative AI. You will develop core models that will be the foundational of the core advertising-facing tools that we are launching. You will conduct literature reviews to stay on the cutting edge of the field. You will regularly engage with product managers and technical program managers, who will partner with you to productize your work. A day in the life On a day-to-day basis, you will be doing your independent research and work to develop and deploy models, you will participate in sprint planning, collaborative sessions with your peers, and demo new models and share results with peers, other partner teams and leadership. About the team The team consists of applied scientists and machine learning engineers. We reside in the Creative X organization, which focuses on creating products for advertisers that will improve the quality of the creatives within Amazon Ads. We are open to hiring candidates to work out of one of the following locations: New York, NY, USA | Seattle, WA, USA