Using hyperboloids to improve product retrieval

Method using hyperboloid embeddings improves on methods that use vector embeddings by up to 33%.

Many machine learning models depend on the concept of embedding, or mapping data to a representational space, where it can be manipulated or measured in useful ways. Usually, a data embedding is a point in the space — a vector.

In recent years, researchers at Amazon and elsewhere have been investigating the idea of hyperbolic embedding, or embedding data, not as points in space, but as higher-dimensional analogues of rectangles on a curved surface. This has numerous advantages, one of which is the ability to capture hierarchical relationships between data points.

At this year’s International Conference on Web Search and Data Mining (WSDM), we and our colleagues are presenting a paper on the use of hyperbolic embeddings for product retrieval. Because product catalogues are often organized hierarchically, with individual products belonging to a succession of more and more general categories (e.g., tablet/computer/electronics), hyperbolic embeddings are suited particularly well to this task.

In our approach, we represent a query — say, “Fire TV” — as a rectangle in hyperbolic space, known as a hyperboloid. Query matches are those products whose vector embeddings lie within the hyperboloid’s boundaries.

Hyperboloid animation.gif
A new product retrieval method embeds queries as hyperboloids, or higher-dimensional analogues of rectangles on a curved surface. Each hyperboloid is represented by two vectors: a centroid vector, which defines the hyperboloid's center, and a limit vector. The embedding of a multi-term query is the intersection (red polygon) of the embeddings of its component terms.

In experiments, we compared this approach to nine different methods that use vector embeddings and one method that embeds data as rectangular boxes in Euclidean space — essentially, non-curved versions of hyperboloids.

We used two different datasets and five different measures of retrieval accuracy and found that our approach was the best performer across the board. In some cases, the improvements were dramatic — as much as 33% relative to the best vector embedding method and 27% relative to the Euclidean box embedding.

Related content
Novel embedding scheme enables a 7% to 33% improvement over its best-performing predecessors in handling graph queries.

Our approach also aids in model interpretability, as we use an attention mechanism to determine which elements of a query string are most relevant to which attributes of a product. The attention values for a given query provide an easy way to visualize the model’s rationale for selecting a certain product.

For instance, one experiment showed that when the query included the phrase “daily moisturizer”, the model attended to the word “moisturizer” when selecting products that had the word “lotion” in their titles.

Hyperbolic embeddings

An advantage of both Euclidean box embeddings and hyperbolic embeddings is that they can expand and contract according to the generality of a query. With either approach, for instance, the embedding corresponding to the query “Fire” — which would also encompass Fire tablets and Fire cubes — would be larger than the embedding corresponding to the query “Fire TV”.

Related content
New "Mad Libs" technique for replacing words in individual sentences is grounded in metric differential privacy.

By the same token, both approaches offer an efficient way to combine queries. For instance, the embedding of the query “Fire TV stick with Alexa” would be the intersection of the embeddings corresponding to “Fire TV stick” and “Alexa”, while the embedding of the query “Fire or Kindle” would be the union of the embeddings for “Fire” and “Kindle”.

Where hyperbolic space has an advantage over Euclidean space is in representing hierarchies. Hyperbolic space is intrinsically curved, which means it gives you the representational capacity of curvature for free.

For instance, a hierarchical tree can be mapped onto a ball such that the root of the tree is at the center of the ball, its leaf nodes are on the surface, and the other layers of the tree fall at regular distances in-between. In Euclidean space, representing that ball requires three dimensions, but in hyperbolic space, it requires only two. This dimensionality reduction enables hyperboloids to model hierarchical relationships efficiently, even when the hierarchical trees are enormous.

Related content
Amazon Scholar Chandan Reddy on the trends he sees in knowledge discovery research and their implications for his own work.

In our paper, we define hyperboloids using two vectors: one vector indicates the center (centroid) of the hyperboloid, and the other indicates the distance from the centroid to the hyperboloid’s edge. This compact representation further increases the efficiency of computing in hyperbolic space.

The model

Our machine learning model takes as inputs both a product query and the titles of candidate products. All the input texts are then broken into overlapping three-character chunks, or trigrams.

An encoder maps the trigrams, for both query and products, to hyperbolic space. The query mappings are hyperboloids, while the product mappings are hyperbolic vectors. An intersection layer then produces a new set of hyperboloids by finding the intersection of every pair of trigram embeddings from the query.

Both the query trigrams and their intersections then pass to an attention layer, which, during training, learns which query elements are most relevant to which product titles. The embedding of each product title also passes to a self-attention layer, which learns which title elements tend to be most pertinent to product retrieval queries.

ANTHEM architecture.png
The ANTHEM architecture.

From the attention values, the model computes a new set of vectors, representing the centroids of new query embedding hyperboloids and new embeddings of product titles, all biased toward the features the attention model identifies as most important. The intersection of hyperboloids and product vectors determines which products are presented to the customer, in what order.

Note that we don’t train the model directly on representations of data hierarchies. To the extent that it is using hierarchical relationships, it simply learns them from training data.

ANTHEM attention grids.png
The weights computed by the attention mechanism provide a way to visualize the rationales for the product retrieval model’s decisions. In these figures, the y-axis represents trigrams of the query, and the x-axis represents trigrams of the product title. Sometimes, the mechanism finds lexical matches, such as “leatherer” with “leatherer” in the first grid. But often, the matches are semantic, such as “lotion” with “moisturizer” or “driver” with “clubs”.

In our experiments, we measured the performance of our model and ten baselines using five metrics. Three of the metrics were variations of normalized discounted cumulative gain (NDCG), which considers not only how many relevant results are contained in the top N but how highly they rank. We measured NDCG for the top three results (NDCG@3), the top five (NDCG@5), and the top 10 (NDCG@10). We also used mean average precision, which measures the fraction of relevant results, and mean reciprocal rank, which assigns relevant results fixed scores depending on where in the list they fall.

ANTHEM results.png
ANTHEM's experimental results.

As can be seen, on all five measures, on both a public dataset and a private dataset, our model — which we call ANTHEM, for AtteNTive Hyperbolic Entity Model — yielded the best results. On the private dataset, the gains over the best-performing vector embedding model (BERT) were consistently around 30%. On the public dataset, they were consistently around 9%.

Relative to the model that used Euclidean box embeddings (E-ANTHEM), the greatest gains came on NDCG@10 — 21% on the private dataset, 8% on the public. This is likely because of the hierarchical information that ANTHEM captures. That is, Euclidean embeddings may do a good job of finding the top matches, but ANTHEM does a better job of exploring the hierarchical product categories those matches belong to.

Related content

US, VA, Arlington
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, design and construction, capital investment program management and facility maintenance and operations for Amazon’s corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation and operational excellence with Amazon’s business and utilize customer driven feedback to continuously improve and exceed employee expectations. Within GREF, the newly formed Global Transformation & Insights (GTI) team is responsible for Customer Insights, Business Insights, Creative, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity. The ideal Senior Data Scientist candidate thrives in ambiguous environments where the business problem is known, though the technical strategy is not defined. They are able to investigate and develop strategies and concepts to frame a solution set and enable detailed design to commence. They must have strong problem-solving capabilities to isolate, define, resolve complex problems, and implement effective and efficient solutions. They should have experience working in large scale organizations – where data sets are large and complex. They should have high judgement with the ability to balance the right data fidelity with right speed with right confidence level for various stages of analysis and purposes. They should have experience partnering with a broad set of functional teams and levels with the ability to adjust and synthesize their approaches, assumptions, and recommendations to audiences with varying levels of technical knowledge. They are mentors and strong partners with research scientists and other data scientists. Key job responsibilities - Demonstrate advanced technical expertise in data science - Provide scientific and technical leadership within the team - Stay current with emerging technologies and methodologies - Apply data science techniques to solve business problems - Guide and mentor junior data scientists - Share knowledge about scientific advancements with team members - Contribute to the technical growth of the organization - Work on complex, high-impact projects - Influence data science strategy and direction - Collaborate across teams to drive data-driven decision making
US, MA, N.reading
Amazon Industrial Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. At Amazon Industrial Robotics we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. The ideal candidate will contribute to research and implementation that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities - Implement and optimize control algorithms for robot locomotion - Support development of behaviors that enable robots to traverse diverse terrain - Contribute to methods that integrate stability, locomotion, and manipulation tasks - Help create dynamics models and simulations that enable sim2real transfer of algorithms - Collaborate effectively with multi-disciplinary teams on hardware and algorithms for loco-manipulation
US, WA, Bellevue
Amazon’s Middle Mile Planning Research and Optimization Science group (mmPROS) is looking for a Senior Research Scientist specializing in design and evaluation of algorithms for predictive modeling and optimization applied to large-scale transportation planning systems. This includes the development of novel machine learning and causal modeling techniques to improve on marketplace optimization solutions. Middle Mile Air and Ground transportation represents one of the fastest growing logistics areas within Amazon. Amazon Fulfillment Services transports millions of packages via air and ground and continues to grow year over year. The scale of this operation challenges Amazon to design, build and operate robust transportation networks that minimize the overall operational cost while meeting all customer deadlines. The Middle Mile Planning Research and Optimization Science group is charged with developing an evolving suite of decision support and optimization tools to facilitate the design of efficient air and ground transport networks, optimize the flow of packages within the network to efficiently align network capacity and shipment demand, set prices, and effectively utilize scarce resources, such as aircraft and trucks. Time horizons for these tools vary from years and months for long-term planning to hours and minutes for near-term operational decision making and disruption recovery. These tools rely heavily on mathematical optimization, stochastic simulation, meta-heuristic and machine learning techniques. In addition, Amazon often finds existing techniques do not effectively match our unique business needs which necessitates the innovation and development of new approaches and algorithms to find an adequate solution. As an Applied Scientist responsible for middle mile transportation, you will be working closely with different teams including business leaders and engineers to design and build scalable products operating across multiple transportation modes. You will create experiments and prototype implementations of new learning algorithms and prediction techniques. You will have exposure to top level leadership to present findings of your research. You will also work closely with other scientists and also engineers to implement your models within our production system. You will implement solutions that are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility, and make decisions that affect the way we build and integrate algorithms across our product portfolio.
US, MA, N.reading
Amazon Industrial Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. At Amazon Industrial Robotics we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. We are pioneering the development of dexterous manipulation system that: - Enables unprecedented generalization across diverse tasks - Enables contact-rich manipulation in different environments - Seamlessly integrates low-level skills and high-level behaviors - Leverage mechanical intelligence, multi-modal sensor feedback and advanced control techniques. The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities - Design and implement methods for dexterous manipulation with single and dual arm manipulation - Leverage simulation and real-world data collection to create large datasets for model development - Develop a hierarchical system that combines low-level control with high-level planning - Utilize state-of-the-art manipulation models and optimal control techniques - Collaborate effectively with multi-disciplinary teams to co-design hardware and algorithms for dexterous manipulation
US, NY, New York
About Sponsored Products and Brands The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About our team The Search Ranking and Interleaving (R&I) team within Sponsored Products and Brands is responsible for determining which ads to show and the quality of ads shown on the search page (e.g., relevance, personalized and contextualized ranking to improve shopper experience, where to place them, and how many ads to show on the search page. This helps shoppers discover new products while helping advertisers put their products in front of the right customers, aligning shoppers’, advertisers’, and Amazon’s interests. To do this, we apply a broad range of GenAI and ML techniques to continuously explore, learn, and optimize the ranking and allocation of ads on the search page. We are an interdisciplinary team with a focus on improving the SP experience in search by gaining a deep understanding of shopper pain points and developing new innovative solutions to address them. A day in the life As an Applied Scientist on this team, you will identify big opportunities for the team to make a direct impact on customers and the search experience. You will work closely with with search and retail partner teams, software engineers and product managers to build scalable real-time GenAI and ML solutions. You will have the opportunity to design, run, and analyze A/B experiments that improve the experience of millions of Amazon shoppers while driving quantifiable revenue impact while broadening your technical skillset. Key job responsibilities - Solve challenging science and business problems that balance the interests of advertisers, shoppers, and Amazon. - Drive end-to-end GenAI & Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Develop real-time machine learning algorithms to allocate billions of ads per day in advertising auctions. - Develop efficient algorithms for multi-objective optimization using deep learning methods to find operating points for the ad marketplace then evolve them - Research new and innovative machine learning approaches.
US, MA, N.reading
Amazon Industrial Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. At Amazon Industrial Robotics we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities - Design and implement whole body control methods for balance, locomotion, and dexterous manipulation - Utilize state-of-the-art in methods in learned and model-based control - Create robust and safe behaviors for different terrains and tasks - Implement real-time controllers with stability guarantees - Collaborate effectively with multi-disciplinary teams to co-design hardware and algorithms for loco-manipulation - Mentor junior engineer and scientists
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the limits. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As an Applied Scientist on our team, you will focus on building state-of-the-art ML models for biology. Our team rewards curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the forefront of both academic and applied research in this product area, you have the opportunity to work together with a diverse and talented team of scientists, engineers, and product managers and collaborate with other teams. Key job responsibilities - Build, adapt and evaluate ML models for life sciences applications - Collaborate with a cross-functional team of ML scientists, biologists, software engineers and product managers
TW, TPE, Hsinchu City
Are you passionate about robotics and research? Do you want to solve real customer problems through innovative technology? Do you enjoy working on scalable research and projects in a collaborative team environment? Do you want to see your science solutions directly impact millions of customers worldwide? At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. Customer obsession is part of our company DNA, which has made us one of the world's most beloved brands. We’re looking for current PhD or Master students with a passion for robotic research and applications to join us as Robotics Applied Scientist II Intern/Co-ops in 2026 to shape the future of robotics and automation at an unprecedented scale across. For these positions, our Robotics teams at Amazon are looking for students with a specialization in one or more of the research areas in robotics such as: robotics, robotics manipulation (e.g., robot arm, grasping, dexterous manipulation, end of arm tools/end effector), autonomous mobile robots, mobile manipulation, movement, autonomous navigation, locomotion, motion/path planning, controls, perception, sensing, robot learning, artificial intelligence, machine learning, computer vision, large language models, human-robot interaction, robotics simulation, optimization, and more! We're looking for curious minds who think big and want to define tomorrow's technology. At Amazon, you'll grow into the high-impact engineer you know you can be, supported by a culture of learning and mentorship. Every day brings exciting new challenges and opportunities for personal growth. By applying to this role, you will be considered for Robotics Applied Scientist II Intern/Co-op (2026) opportunities across various Robotics teams at Amazon with different robotics research focus, with internship positions available for multiple locations, durations (3 to 6+ months), and year-round start dates (winter, spring, summer, fall). Amazon intern and co-op roles follow the same internship structure. "Intern/Internship" wording refers to both interns and co-ops. Amazon internships across all seasons are full-time positions during vacation, and interns should expect to work in office, Monday-Friday, up to 40 hours per week typically between 9am-6pm. Specific team norms around working hours will be communicated by your manager. Interns should not have other employment during the Amazon work-day. Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. The robotics internship join dates, length, location, and prospective team will be finalized at the time of any applicable job offers. In your application, you will be able to provide your preference of research interests, start dates, internship duration, and location. While your preference will be taken into consideration, we cannot guarantee that we can meet your selection based on several factors including but not limited to the internship availability and business needs of this role.
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the limits. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As an Applied Scientist on our team, you will focus on building state-of-the-art ML models for biology. Our team rewards curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the forefront of both academic and applied research in this product area, you have the opportunity to work together with a diverse and talented team of scientists, engineers, and product managers and collaborate with other teams. Key job responsibilities As an Applied Science, you will have access to large datasets with billions of images and video to build large-scale machine learning systems. Additionally, you will analyze and model terabytes of text, images, and other types of data to solve real-world problems and translate business and functional requirements into quick prototypes or proofs of concept. We are looking for smart scientists capable of using a variety of domain expertise combined with machine learning and statistical techniques to invent, design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. About the team Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
US, WA, Seattle
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking an experienced Applied Science Manager to help develop our advanced Navigation algorithms and flight software applications. In this role, you will lead a team of scientists and engineers to conduct analyses, support cross-functional decision-making, define system architectures and requirements, contribute to the development of flight algorithms, and actively identify innovative technological opportunities that will drive significant enhancements to meet our customers' evolving demands. This person must be comfortable working with a team of top-notch software developers and collaborating with our science teams. We’re looking for someone who innovates, and loves solving hard problems. You will work hard, have fun, and make history! Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.