New contrastive-learning methods for better data representation

New loss functions enable better approximation of the optimal loss and more-useful representations of multimodal data.

Many recent advances in artificial intelligence are the result of representation learning: a machine learning model learns to represent data items as vectors in a multidimensional space, where geometric relationships between vectors correspond to semantic relationships between items.

The M5 team at Amazon strives to construct general-purpose semantic representations of data related to the Amazon Store — product descriptions, queries, reviews, and more — that can be employed by machine learning (ML) systems throughout Amazon. Our approach involves leveraging all accessible data for each entity, often spanning multiple modalities.

One of the most successful ways to produce general-purpose representations is through contrastive learning, in which a model is trained on pairs of inputs, which are either positive (similar inputs/products) or negative (dissimilar inputs/products). The model learns to pull positive examples together and push negative examples apart.

Related content
Four CVPR papers from Prime Video examine a broad set of topics related to efficient model training for understanding and synthesizing long-form cinematic content.

In a pair of recent papers, M5 researchers have made substantial contributions to the theory and practice of contrastive learning. In “Why do we need large batch sizes in contrastive learning? A gradient-bias perspective”, presented at the 2022 Neural Information Processing Systems (NeurIPS) conference, we propose a new contrastive-learning loss function that enables models to converge on useful representations with lower memory cost and less training data.

And in “Understanding and constructing latent modality structures in multi-modal representation learning”, presented at this year’s Computer Vision and Pattern Recognition conference (CVPR), we propose geometric constraints on the representations of different modes of the same data item — say, image and text — that are more useful for downstream tasks than simply trying to resolve both representations to the same point in the representational space.

Do we need large batch sizes in contrastive learning?

In contrast with standard ML methods, contrastive learning typically requires very large batch sizes to achieve good performance: several popular models, for instance, require tens of thousands of training examples, significantly increasing the memory overhead; reducing the batch size can impair performance. In our NeurIPS paper, we attempt to understand this phenomenon and to propose techniques for mitigating it.

Related content
Two methods presented at CVPR achieve state-of-the-art results by imposing additional structure on the representational space.

Part of the appeal of contrastive learning is that it’s unsupervised, meaning it doesn’t require data annotation. Positive pairs can be generated by mathematically transforming an “anchor sample” and pairing the transformed version with the original; negative pairs can be generated by pairing an anchor sample with transformed versions of other anchor samples. With image data, a transformation might involve re-cropping, reversing, or distorting the colors of the anchor sample; with textual data, a transformation might involve substituting synonyms for the words in a sentence.

Given a measure of similarity between vectors in the representational space, the standard loss function for contrastive learning involves a ratio whose numerator includes the similarity between an anchor sample and one of its transformations; the denominator includes the sum of the similarities of the anchor sample and all possible negative samples. The goal of training is to maximize that ratio.

In principle, given the possibility of applying transformations to negative samples, “all possible negative samples” could describe an infinite set. In practice, contrastive learning typically just relies on the negative examples available in the training batch. Hence the need for large batch sizes — to approximate an infinite sum.

contrastive_learning [Read-Only].png
The contrastive-learning framework. Approximating an infinite sum with the samples in a finite minibatch of training data can introduce gradient bias.

If the distribution of minibatch samples differs from the distribution of possible negatives, however, this approximation can bias the model. One difficulty in correcting the bias is that, because the loss function contrasts each positive pair with all possible negatives at once, in a ratio, it cannot be decomposed into a sum of sub-losses.

We address the decomposability problem using Bayesian augmentation. The general approach is that, for each anchor sample, we create a random auxiliary variable, which can be thought of as a weight applied to the anchor sample’s similarity scores. Using identity under the gamma function, we can show that the auxiliary variable follows a gamma distribution, which is easy to sample. As a consequence, we can rewrite the loss in an exponential rather than a fractional form, making it decomposable.

During training, we begin by sampling the auxiliary variables for the current batch of data from a gamma distribution, giving us the weight of the similarity scores for all the anchor samples. Conditioned on the sampled values, we then apply maximum likelihood estimation to optimize the parameters of the model, which will consider the sampled weights on the similarity scores from the first step. We then repeat this process for the entire dataset, summing a sequence of (weighted) sub-losses to produce a cumulative loss. In our paper, we show that this procedure will converge toward the expected loss for the original contrastive-loss function, with its infinite sum in the denominator.

Contrastive-learning losses.png
Results of 10 training runs on synthetic data with added noise, comparing a model trained with our decomposable loss function (red) to one trained with the conventional loss function (blue). With our loss, the model consistently converged to the optimum (1.0), while with the conventional loss, it never did.

We evaluate our approach through a number of experiments. In one, we used simulated data, into which we injected noise to simulate bias. Then we used both our loss and the conventional loss function to train a model 10 times, with different initialization values. At heavy noise levels, the model trained with the conventional loss failed to converge, while ours consistently converged to the optimum.

We also evaluated the models on a variety of downstream tasks, including zero-/few-shot image classification and image/text retrieval. Our approach showed significant performance improvement over state-of-the-art baseline methods.

What geometries work best for multimodal representation matching?

At M5, we are building scalable models that can handle multimodal data — for instance, multilingual models that translate between product descriptions in different languages or multi-entity models that jointly model different images of the same product. Contrastive learning is a promising method for building such models: data in different modalities that are associated with the same products can be treated as positive pairs, and contrastive learning pulls them together in the representational space.

Related content
A new metric-learning loss function groups together superclasses and learns commonalities within them.

We theoretically investigated whether the standard contrastive-learning framework is optimal in terms of the prediction error rate on downstream tasks, and the surprising answer is no. In our CVPR paper, we prove that if the information gap between two modalities is large — that is, if you can’t infer much about one modality from the other — then the best prediction error we can hope to achieve using standard contrastive-learning representations is larger than that we can achieve if we simply train a machine learning model directly on data in a single modality.

This makes some intuitive sense. Ideally, contrastive learning would pull the different modalities so tightly together that they would essentially resolve to a single point in the representational space. But of course, the reason to use multimodal representations for downstream tasks is that each modality may capture useful information that the other does not. Collapsing the different modalities’ representations together neutralizes this advantage.

Consequently, in our CVPR paper, we explore different geometrical relationships in the representational space that can establish correlations between multimodal data without sacrificing information specific to each mode. We propose three general approaches to constructing modality structures in the representational space, suited to intramodal representation, intermodal representation, and a combination of the two:

  1. a deep feature separation loss for intramodality regularization, which uses two types of neural network components to separate different modality information: one component captures information that’s shared between modalities (tuned according to the standard contrastive-learning loss), and the other, which is orthogonal to the first, captures information unique to the modality;
  2. a “Brownian-bridge” loss for intermodality regularization, which uses Brownian motion to plot several trajectories/transitions between the representation of one modality (say, text) and the other (say, an image) and constrains representations of augmented data to lie along one of those paths; and
  3. a geometric-consistency loss for both intra- and intermodality regularization, which enforces symmetry in the geometric relationships between representations in one modality and the corresponding representations in the other modality, while simultaneously enforcing symmetries in cross-modal geometric relationships.
Contrastive learning.png
Three types of modality structures that can improve modality representation learning for downstream tasks. (1) With deep feature separation, a model produces two orthogonal vectors for each modality, one that encodes information shared across modalities and one that encodes mode-specific information. (2) Brownian bridges use Brownian motion to generate trajectories/transitions between representations of data in different modes, defining a subspace in which the representations of augmented data are induced to lie. (3) Geometric consistency enforces symmetries in the relationships between data representations, both within modes (orange-orange and blue-blue) and across modes (blue-orange).

We have conducted extensive experiments on two popular multimodal representation-learning frameworks, the CLIP-based two-tower model and the ALBEF-based fusion model. We tested our model on a variety of tasks, including zero-/few-shot image classification, image-text retrieval, visual question answering, visual reasoning, and visual entailment. Our method achieves consistent improvements over existing methods, demonstrating the effectiveness and generalizability of our proposed approach on multimodal representation learning.

Going forward

Our NeurIPS and CVPR papers represent only two interesting projects from our M5 team. There is a lot more research on multimodal learning going on in M5. This includes generative models for images, videos, and text (e.g. Stable Diffusion, DreamBooth) to enable data synthesis and representation learning and training and applying large language models to enhance customer shopping experiences. We expect to report on more research highlights in the near future.

Research areas

Related content

US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
GB, London
The Agentic Automated Reasoning Group is building the next generation of software verification tools combining advances in artificial intelligence, the computational capacity of the cloud, and our deep expertise in the domain. Join us if you want to be a part of this transformational endeavor. The Strata team (https://github.com/strata-org) is seeking an applied scientist with broad interest and expertise in model checking, interactive theorem proving, programming language semantics, and generative AI. You will combine your expertise with that of your coworkers to build new tools that solve code analysis problems previously considered beyond reach. Our application areas span all the way from Infrastructure as Code to high-performance cryptography written in assembly code, while our methods span from interactive theorem proving to automated test generation. Each day, hundreds of thousands of developers make billions of transactions worldwide on AWS. They harness the power of the cloud to enable innovative applications, websites, and businesses. Using automated reasoning technology and mathematical proofs, AWS allows customers to answer questions about security, availability, durability, and functional correctness. We call this provable security, absolute assurance in security of the cloud and in the cloud. https://aws.amazon.com/security/provable-security/ Key job responsibilities - Work with customer teams to understand the nature of their software and the properties they need to establish of it. - Identify tools and methods capable of addressing the verification needs of customers, including any novel analysis capabilities required. - Use techniques spanning property-based testing to model checkers, and interactive theorem provers to establish program properties. - Explore generative AI techniques to help customers formalize their requirements, find revealing tests, generate required boiler plate for testing and model checking, and find and repair program proofs. About the team The Agentic Automated Reasoning Group at AWS develops and applies state of the art formal methods and automated reasoning techniques to ensure the security, reliability, and correctness of AWS services and customer applications, with a strong focus on AI based agents. Our work innovates tools and services to perform verification at scale and apply them to build safe and secure systems at AWS. We are also pioneering the use of formal verification and automated reasoning to develop agentic systems, ensuring AI agents operate within defined safety boundaries.
GB, London
The Agentic Automated Reasoning Group is building the next generation of software verification tools combining advances in artificial intelligence, the computational capacity of the cloud, and our deep expertise in the domain. Join us if you want to be a part of this transformational endeavor. The Strata team (https://github.com/strata-org) is seeking an applied scientist with broad interest and expertise in model checking, interactive theorem proving, programming language semantics, and generative AI. You will combine your expertise with that of your coworkers to build new tools that solve code analysis problems previously considered beyond reach. Our application areas span all the way from Infrastructure as Code to high-performance cryptography written in assembly code, while our methods span from interactive theorem proving to automated test generation. Each day, hundreds of thousands of developers make billions of transactions worldwide on AWS. They harness the power of the cloud to enable innovative applications, websites, and businesses. Using automated reasoning technology and mathematical proofs, AWS allows customers to answer questions about security, availability, durability, and functional correctness. We call this provable security, absolute assurance in security of the cloud and in the cloud. https://aws.amazon.com/security/provable-security/ Key job responsibilities - Work with customer teams to understand the nature of their software and the properties they need to establish of it. - Identify tools and methods capable of addressing the verification needs of customers, including any novel analysis capabilities required. - Use techniques spanning property-based testing to model checkers, and interactive theorem provers to establish program properties. - Explore generative AI techniques to help customers formalize their requirements, find revealing tests, generate required boiler plate for testing and model checking, and find and repair program proofs. About the team The Agentic Automated Reasoning Group at AWS develops and applies state of the art formal methods and automated reasoning techniques to ensure the security, reliability, and correctness of AWS services and customer applications, with a strong focus on AI based agents. Our work innovates tools and services to perform verification at scale and apply them to build safe and secure systems at AWS. We are also pioneering the use of formal verification and automated reasoning to develop agentic systems, ensuring AI agents operate within defined safety boundaries.
US, WA, Seattle
Amazon Rufus Experience Science is seeking a highly motivated Scientist who is passionate about building next-generation shopping experiences. In this role, you will help create conversational shopping journeys where customers can express any shopping need—discovering products, comparing options, finding inspiration, or resolving post-purchase issues. You will collaborate closely with a multidisciplinary team of scientists, engineers, product managers, and designers to deliver these experiences across multiple Rufus customer-facing features.
You will thrive in this role if you enjoy bringing latest research into everyday life—both for customers and for yourself. There’s nothing quite like realizing that a model you deployed yesterday is already improving your own shopping experience today. You will work side by side with scientists and engineers in a fast-paced environment, driving rapid model development and experimentation. You’ll also have access to Amazon’s rich datasets, AWS’s massive computational resources, and a network of world-class science and engineering leaders across the company. Key job responsibilities Execute the science vision and roadmap.

Develop data-driven solutions for the real-world, large scale problems.

Deliver and maintain software and models in the production environment.

Collaborate cross-functionally between product, design, and engineering.
US, NY, New York
We are looking for a passionate Applied Scientist to help pioneer the next generation of agentic AI applications for Amazon advertisers. In this role, you will design agentic architectures, develop tools and datasets, and contribute to building systems that can reason, plan, and act autonomously across complex advertiser workflows. You will work at the forefront of applied AI, developing methods for fine-tuning, reinforcement learning, and preference optimization, while helping create evaluation frameworks that ensure safety, reliability, and trust at scale. You will work backwards from the needs of advertisers—delivering customer-facing products that directly help them create, optimize, and grow their campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step reasoning, and adaptive preference-driven behavior. This role requires working independently on ambiguous technical problems, collaborating closely with scientists, engineers, and product managers to bring innovative solutions into production. Key job responsibilities - Design and build agents to guide advertisers in conversational and non-conversational experience. - Design and implement advanced model and agent optimization techniques, including supervised fine-tuning, instruction tuning and preference optimization (e.g., DPO/IPO). - Curate datasets and tools for MCP. - Build evaluation pipelines for agent workflows, including automated benchmarks, multi-step reasoning tests, and safety guardrails. - Develop agentic architectures (e.g., CoT, ToT, ReAct) that integrate planning, tool use, and long-horizon reasoning. - Prototype and iterate on multi-agent orchestration frameworks and workflows. - Collaborate with peers across engineering and product to bring scientific innovations into production. - Stay current with the latest research in LLMs, RL, and agent-based AI, and translate findings into practical applications. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The Campaign Strategies team within Sponsored Products and Brands is focused on guiding and supporting 1.6MM advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in guidance systems can have outsized impact on advertiser success and Amazon’s retail ecosystem. Our vision is to build a highly personalized, context-aware agentic advertiser guidance system that leverages LLMs together with tools such as auction simulations, ML models, and optimization algorithms. This agentic framework, will operate across both chat and non-chat experiences in the ad console, scaling to natural language queries as well as proactively delivering guidance based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities—from high-level product guidance down to granular keyword recommendations—and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning, MCP, and preference optimization), ensuring our systems are both scalable and adaptive.
US, CA, San Francisco
Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers to push the boundaries of what's possible in robotic intelligence. As a Member of Technical Staff, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, science understanding, locomotion, manipulation, sim2real transfer, multi-modal foundation models and multi-task robot learning, designing novel frameworks that bridge the gap between state-of-the-art research and real-world deployment at Amazon scale. In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications. Key job responsibilities - Drive independent research initiatives across the robotics stack, including robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Lead full-stack robotics projects from conceptualization through deployment, taking a system-level approach that integrates hardware considerations with algorithmic development, ensuring robust performance in production environments - Collaborate with platform and hardware teams to ensure seamless integration across the entire robotics stack, optimizing and scaling models for real-world applications - Contribute to the team's technical strategy and help shape our approach to next-generation robotics challenges A day in the life - Design and implement novel foundation model architectures and innovative systems and algorithms, leveraging our extensive infrastructure to prototype and evaluate at scale - Collaborate with our world-class research team to solve complex technical challenges - Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems - Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists - Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas - Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applications About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through innovative foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.
US, NY, New York
We are seeking an Applied Scientist to lead the development of evaluation frameworks and data collection protocols for robotic capabilities. In this role, you will focus on designing how we measure, stress-test, and improve robot behavior across a wide range of real-world tasks. Your work will play a critical role in shaping how policies are validated and how high-quality datasets are generated to accelerate system performance. You will operate at the intersection of robotics, machine learning, and human-in-the-loop systems, building the infrastructure and methodologies that connect teleoperation, evaluation, and learning. This includes developing evaluation policies, defining task structures, and contributing to operator-facing interfaces that enable scalable and reliable data collection. The ideal candidate is highly experimental, systems-oriented, and comfortable working across software, robotics, and data pipelines, with a strong focus on turning ambiguous capability goals into measurable and actionable evaluation systems. Key job responsibilities - Design and implement evaluation frameworks to measure robot capabilities across structured tasks, edge cases, and real-world scenarios - Develop task definitions, success criteria, and benchmarking methodologies that enable consistent and reproducible evaluation of policies - Create and refine data collection protocols that generate high-quality, task-relevant datasets aligned with model development needs - Build and iterate on teleoperation workflows and operator interfaces to support efficient, reliable, and scalable data collection - Analyze evaluation results and collected data to identify performance gaps, failure modes, and opportunities for targeted data collection - Collaborate with engineering teams to integrate evaluation tooling, logging systems, and data pipelines into the broader robotics stack - Stay current with advances in robotics, evaluation methodologies, and human-in-the-loop learning to continuously improve internal approaches - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
US, MA, N.reading
Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. At Amazon we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities - Design and implement whole body control methods for balance, locomotion, and dexterous manipulation - Utilize state-of-the-art in methods in learned and model-based control - Create robust and safe behaviors for different terrains and tasks - Implement real-time controllers with stability guarantees - Collaborate effectively with multi-disciplinary teams to co-design hardware and algorithms for loco-manipulation - Mentor junior engineer and scientists
US, WA, Seattle
Do you want to work on Reinforcement Learning (RL) post-training of frontier Large Language Models (LLMs) to revolutionize customer service? Come join the world class researchers and academics in the AWS AI endeavor, and develop the science that powers countless new businesses in cloud computing! AWS, the world-leading provider of cloud services. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and journals. The scientific topics you are going to work on include, but are not limited to: LLM post-training to improve capabilities particularly for instruction following, reasoning over long context, and tool use, etc. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
US, CA, San Francisco
PXT Central Science is seeking an exceptional Data Scientist to join our team. The ideal candidate will thrive in a dynamic, multifaceted role where you'll translate complex business challenges into rigorous quantitative frameworks, extract actionable insights from structured and unstructured datasets, and architect science-backed, scalable solutions that elevate the experience of our 1 million+ employees worldwide. If you're energized by the opportunity to apply data science to our mission of making Amazon Earth's Best Employer, we want to hear from you. Key job responsibilities • Own the design, development, and maintenance of scalable models and prototypes leveraging statistical, machine learning, or GenAI methodologies to enhance employee experience. • Partner with scientists, engineers, and product leaders to solve for employee experience defects using scientific approaches, building new services and tools that deliverable measurable impact. • Author and maintain detailed technical documentation related to the projects you drive. • Communicate results to diverse audiences of varying technical background with effective writing, visualizations, and presentations • Stay current with emerging methods and technologies, and implement them strategically to amplify the team’s impact. About the team The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and Generative AI to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, engineering, and UX to develop and deliver solutions that measurably achieve this goal.