Bridging intent and execution in agentic systems

The harnesses that mediate between models and tools in agentic systems are becoming their own performance bottleneck, but a few simple design principles can fix what ails them.

Key takeaways
  • Amazon researchers introduce Simple Strands Agent (SSA), a customizable single-agent harness designed to minimize the intent-execution gap, achieving consistent performance gains across multiple models and benchmarks.
  • Key design principles include improving tool interfaces, providing feedback through diff files, and balancing internal reasoning with external interactions to enhance agent performance.
  • The research highlights model-specific preferences in tool usage and the importance of adapting harnesses to align with these preferences for optimal performance.
  • All elements of the SSA harness, including agent logic, tools, prompts, and model configurations, are open-sourced for reproducibility.
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AI agent performance is not just a modeling problem; it is fundamentally a systems problem. A modern agent combines an LLM with a harness, software that mediates the LLM’s interaction with tools and manages the cycle of reasoning and feedback: you can think of the harness as the operating system around the model. As models improve, the performance bottleneck shifts from the model’s ability to reason to the harness’s ability to translate model intent into actions and reflect execution outcomes back to the model.

In a paper we just published on arXiv, "Dissecting model behavior through agent trajectories", we formalize this bottleneck as the intent-execution gap: the mismatch between what the model intends and what the harness executes, and vice versa. For example, in trying to revise code, a model may intend to edit a single instance of a function, while the harness accidentally modifies multiple instances.

We show that minimizing this bidirectional gap — without any task-specific tuning — is sufficient to achieve state-of-the-art performance across diverse agentic benchmarks, including datasets that test real-world repository patching (SWE-Pro, SWE-Verified) and interactive terminal environments (Terminal-Bench2).

While the most visible components of the harness — such as the execution graph, which controls iterations over the thought-action-observation process, and tools — are natural candidates for improvement, we highlight that seemingly trivial implementation details lead to nontrivial fluctuations in performance. Factors such as environment interaction timeouts, infrastructure stability, and resource constraints also materially affect performance. Thus, benchmaxing, or reporting higher numbers on benchmarks, may not necessarily quantify underlying model/harness capability, as it is additionally influenced by the basic infrastructure parameters used during evaluations.

We also introduce Simple Strands Agent (SSA), a lightweight and customizable single-agent harness designed to close the gap between the performance reported in agent documentation and the performance seen in open-source implementations. SSA achieves consistent gains in performance across multiple models and benchmarks.

Finally, we show that effective agent design is not entirely model agnostic. While many principles generalize, model families differ in tool use preferences, feedback interpretation, and context sensitivity, making model-harness codesign a critical factor in achieving optimal performance.

Motivations

It is well established that problem-specific customizations such as tuned prompts, tailored tools, and specialized execution graphs can improve AI models’ performance in a controlled setting (fixing all other factors, such as evaluation infrastructure). However, we observed that many such optimizations fail to transfer between models. Improvements that work for one model or version often degrade, disappear, or even regress with newer models.

This lack of transferability exposes a deeper issue: many optimizations implicitly overfit the behavior of a specific model. As models improve, these behaviors change, making such gains brittle and noncompounding.

In the context of agents, this suggests a shift in focus: rather than optimizing for current model behavior, we should identify invariant components — design principles that remain effective across model upgrades, benchmarks, and environments. To identify such invariants, we focus on the model-harness interface — the boundary where model outputs are interpreted and executed and where execution outcomes are communicated back to the model. This interface is the primary locus of failure when agent performance degrades across settings. From this perspective, two fundamental questions emerge:

  1. Does the harness understand what the model intends to do?
  2. Is the model clear about how the harness interpreted its actions?

These questions define the core alignment problem between model and harness and characterize the failure modes we analyze in the following sections.

Tool-interface failures

We consider the case in which the agent’s goal is code generation. Our agent primarily uses a bash tool, which provides access to the computer terminal (for example, to execute code), and a file editor to revise code.

Condensed log output.jpg
Original vs. condensed bash log output.

The bash tool is extremely powerful and can consume all the atomic operations of reading, searching, and editing. We make a simple enhancement to manage its outputs when they get too long. Naïvely truncating the output does not work well because the end of a command execution confirmation carries useful information such as job status and command success/failure. Instead, we contain the response length by condensing content in the middle and keeping only a limited number of lines at the beginning and the end.

For reasons of efficiency and better corner-case handling in editing, we use file-editing tools in addition to bash. Our file editor is based on a string-replace mechanism that replaces existing file content with new (model-provided) content to produce edits. While string-replace works well in many cases, we repeatedly observed failure modes that expose the intent-execution gap: the model may have a clear intention, but the harness may not have enough information to execute that intention safely. In these cases, a naïve editor does not merely underperform; it can actively damage the working state by applying the wrong edit with high confidence.

Erroneous vs. correct search-replace edits.jpg
Overly broad search-and-replace edits (left) vs. properly scoped replacement (right).

The first failure mode arises when the context of the model’s proposed edit appears at multiple locations in the codebase. From the model’s perspective, the requested edit may be unambiguous, because it is reasoning about a specific function, block, or error location. But if the harness receives only a raw “replace old text with new text” request, and the old text occurs several times, it cannot reliably infer which occurrence was intended.

Naïvely replacing all matches is dangerous. In practice, the safer behavior is for the harness to alert the model of the ambiguity and request clarification — for example, by asking it to expand the current context such that the text to be replaced is unique. This is a small implementation detail, but it sharply improves faithfulness between intended and executed edits.

A second failure mode appears when the model proposes only partial lines or short fragments for replacement. Partial-text matching is attractive because it is flexible, but it is also brittle: the same fragment may appear inside comments, string literals, neighboring expressions, or unrelated code paths. Even when the fragment is unique, replacing text that does not constitute a full logical unit — a complete line or well-bounded span — can produce malformed edits. These may be syntactically correct from the editor’s point of view but semantically unintended from the model’s point of view.

We found that requiring stronger text anchors — such as exact line spans, richer surrounding context, or line-aware matching — substantially reduces these accidental edits. Put differently, the harness should not execute underspecified edit requests by guessing.

Erroneous vs. correct partial-line change.jpg
Overly broad search-and-replace edit (left) and an edit made by a harness that knows to avoid partial-line replacements.

Third, even when an edit is applied successfully, simply returning “edit succeeded” leaves the model underinformed about what the harness changed. This weakens the reverse side of the interaction loop: not only should the model express intent clearly, but it should also be able to verify how that intent was interpreted.

To close this loop, we found it useful, after every successful edit, to supply the model with a diff file — a text file indicating what additions and deletions had been made and what text stayed the same. A diff serves as an immediate confirmation channel: the model can inspect whether the replacement landed in the correct location, whether collateral lines changed, and whether follow-up edits are needed. This seemingly minor feedback mechanism improves reliability because it converts editing from a fire-and-forget action into an observable state transition.

Feedback with diff.png
A vanilla successful-edit notification (top right) and one accompanied by a diff file (bottom right).

A natural question arises: if the diff is provided after a successful edit, why do the first two failure modes require special handling? While the diff does expose unintended changes, it does so after the mistake has already been applied. At that point, the model must decide whether to roll back, repair the unintended edits, or continue execution with a potentially corrupted state. This introduces additional branching in the agent’s trajectory and forces it to spend tokens and reasoning effort correcting avoidable errors, rather than progressing toward the solution.

In other words, every correction step injects additional information into the model’s context window. Note that every piece of information competes for the agent’s attention for next-action generation. Unrelated or unintended edits do not just waste tokens; they actively degrade performance by introducing spurious patterns and relationships, increasing the likelihood that the model forms incorrect associations and drifts away from the original goal.

In contrast, addressing ambiguity and weak anchoring before execution ensures that edits are applied correctly in the first place. This reduces unnecessary exploration, prevents cascading errors, and keeps the context focused on task-relevant signals. In effect, the first two failure modes improve correctness at the point of action, while diff feedback improves observability after action. Both are necessary, but they operate at fundamentally different stages of the interaction loop.

Reasoning

A less obvious but equally important design consideration is how agents balance internal reasoning with external interactions. Chain-of-thought reasoning is clearly valuable. It allows the model to decompose a problem, plan next steps, and decide which tool to invoke. Without sufficient reasoning, tool usage becomes reactive, leading to shallow exploration, redundant calls, or poor sequencing of actions.

However, excessive thinking introduces its own failure mode. When the model spends too long reasoning internally, it begins to form assumptions about the environment rather than verifying them. These assumptions may appear coherent within the model’s internal state, but they are often misaligned with the actual system state. As a result, the agent may issue poorly grounded tool calls or skip necessary validation steps altogether, creating a fundamental tension.

Effective agents must continuously reconcile these two demands, and we refer to this balance as tool calling with a reasoning nudge. The idea is to encourage the model to perform just enough reasoning to decide the next action and then prioritize evidence-gathering interactions with the environment over further reasoning. Rather than extending internal chains of thought, the agent is nudged toward validating its hypotheses through tool outputs.

Reasoning nudge.jpg
An effective agent must balance the competing demands of thinking (left) and acting (right). The harness should nudge the model toward validating its hypotheses through tool outputs (center).

In practice, we did not find a single “golden prompt” that reliably balances reasoning and tool interaction across all model families. For the Claude variants, we found that introducing quantitative guidance — e.g., “make 50+ tool calls” or “ideal tool call count is 100” — helps break long reasoning chains and pushes the model toward interacting with the environment. While the exact number of target tool calls is not important, it serves as a useful north star that biases the model toward action.

However, in our experiments, this strong nudge was ineffective for other families, such as Gemini and Grok, which often interpret such instructions literally and make empty tool calls in order to meet the target. Such behavior reduces agent quality. Here, we find that using a flexible nudge like “You should use tools as much as possible” works just fine. The principle remains the same: we need to nudge the model to proactively use tools along with right amount of reasoning.

Tool use preferences

Across agents, tools function in exactly the same way, but models tend to exhibit distinct preferences in how they invoke them. For example, GPT models prefer to update code by using an apply_patch command to splice in text from a separate file, formatted in a particular way; denying them their formatting preferences hurts performance.

Similarly, for Grok-4.20, a single monolithic tool for editing and viewing creates confusion, which leads to incorrect tool calls. Splitting functionality into atomic operations yields better results — even when the functionality remains unchanged. Additionally, viewing line numbers in a file helps most models, but Grok’s tokenizer and attention mechanism appeared less robust at separating prefixes from line numbers, and disabling this feature helps the view tool. These preferences are a by-product of training.

This reinforces a broader design principle: agent performance is a function of not only what tools are available but how naturally those tools align with the model’s learned behaviors. A well-designed harness meets the model where it is, adapting interfaces, feedback, and interaction patterns to its strengths while still enforcing the invariants needed for reliable execution.

Benchmarking study

SSA is a simple harness that implements many of the principles we describe above. We evaluated it on three agentic benchmarks — SWE-Bench-Verified (n = 500), SWE-Bench-Pro (public set, n = 731) and Terminal-Bench-2 (n = 89). Each example in SWE-Bench-Verified and SWE-Bench-Pro is an open-source code repository and an “issue” to be fixed by making a code change. Terminal-Bench-2 tackles a range of programming tasks (software engineering, machine learning, security, etc.) but is not tied to a code repository.

All three benchmarks have individual, static, prewritten tests for evaluating generated code. In SWE-Bench-Verified and SWE-Bench-Pro, the runs and evaluations occur in separate container images, meaning changes must be transferred into a different evaluation environment; in Terminal-Bench-2, the evaluation happens in the same container. Therefore, in SWE problems, it may be necessary to exclude irrelevant artifacts to not overly bloat the diff patch. Additionally, Terminal-Bench-2 imposes computational and agent-runtime limits that the SWE benchmarks do not. We evaluate our SSA agents using metrics standard in the field.

SWE-Pro pass@1.png
Results on SWE-Bench-Pro. Each model is run five times on the full benchmark (731 instances). The solid bar represents the percentage of code samples that, on average, pass the benchmark tests after one round of corrections (pass@1). Whiskers are the 95% confidence intervals calculated over a total of 3,655 trials. All available official model release numbers are either within or below SSA’s confidence intervals, except for one model (GPT 5.2 Codex).
SWE-Bench Verified pass@1.png
Results on SWE-Bench-Verified. Each model is run five times per full benchmark (500 instances). The solid bar represents average pass@1 across runs, and whiskers are the 95% confidence intervals calculated over a total of 2,500 trials. All available official model release numbers are within SSA’s confidence intervals. SSA consistently outperforms mini-SWE agent, a popular open-source harness for agentic SWE tasks.
Terminal-Bench-2 pass@1.png
Results on Terminal-Bench-2. Each model is run five times per full benchmark (89 instances). The solid bar represents average pass@1 across runs, and whiskers are the 95% confidence intervals calculated over a total of 445 trials. All available official model release numbers are either within or below SSA’s confidence intervals. SSA consistently outperforms Terminus-2, the default agent in Harbor.

Note that the mini-swe-agent results reported above in the SWE-Bench-Verified graph and the Terminus results reported in the Terminal-Bench-2 graph correspond to a fixed agent configuration per benchmark — the exact same prompts, tool specifications, and structural output instructions. As we discuss above, however, different model families require different reasoning nudges and exhibit distinct preferences for tool use. As a result, while SSA’s core harness remains identical, there are minimal but nonzero differences in prompts and tool specifications across model families (e.g., Claude, Gemini, GPT, Grok).

Our goal in building SSA was not to optimize separate agents per model but to identify minimal, orthogonal adaptations that allow different model families to express their strongest capabilities within a shared harness framework.

Terminal-Bench-2

Unlike SWE-Bench-Verified and SWE-Bench-Pro, the Terminal-Bench-2 dataset restricts the agent’s environment by limiting computational capacity (memory, storage, number of CPUs) and time (both agent and verifier run times) per project. While this is effective in limiting disproportionate use of computational resources to boost benchmark scores, it does have the unintended side effect of making the benchmark more sensitive to infrastructure choices.

We observed that, given those restrictions, the following system characteristics have the most impact:

  1. Reliability of the inference backend. The inference backend’s capacity (tokens per minute and requests per minute) should be able to support all concurrently run projects for the full duration of the evaluation. High variance in invoker latency, frequent API timeouts, and retries eat into the allowed time budget, leading to more timeouts and a lower resolution rate.
  2. The number of concurrent projects run on a single node. This affects the network bandwidth available to each project. One of the first steps for an agent in Terminal-Bench-2 is to install dependencies (popular libraries like pip, torch, transformers, etc.). If the evaluation infrastructure is set up in such a way that multiple projects are run on a single node (e.g., Harbor with n_concurrent > 1), the available network bandwidth for each node is shared across all the concurrent projects. This increases the download times for dependencies, leaving the agent with less time for problem solving and a higher risk of getting interrupted before it’s done.

Since the majority of tool calls involve command-line instructions, a natural way to address timeouts is to introduce a batch interface, allowing the agent to execute multiple commands in a single turn, rather than executing them sequentially. In our experiments, however, the results of this approach were mixed and correspond to one of the failure modes we describe above — the balance between reasoning and tool interaction.

While batching reduces interaction overhead, it also requires the model to maintain a coherent terminal state across multiple steps, which increases reasoning complexity. For Claude models, the time taken by additional autoregressive reasoning tends to offset the gains from batching. In contrast, for other model families (such as Gemini and Grok), batch execution was beneficial, as it did not trigger additional reasoning. Overall, under constrained settings, batching commands does not consistently improve performance across all models.

Given that evaluations are sensitive to such confounding factors, we next assess the upper-bound potential of the agent-model combination by relaxing time constraints. Specifically, we compare SSA’s performance on Terminal-Bench-2 under constrained settings (as shown above) and unconstrained settings, where memory and agent timeouts are removed. The unconstrained setup serves as an estimate of the achievable performance ceiling.

TB2 constrained vs. unconstrained.png
Constrained vs. unconstrained evaluation of Terminal-Bench-2.

The gap in accuracy between the constrained and unconstrained evaluations is typically 5-10%. We note that in our experiments, out of the 89 total projects in Terminal-Bench-2, a few consistently have a high timeout rate in the constrained evaluation but a high solve rate in the unconstrained setting. Those projects are make-doom-for-mips, torch-pipeline-parallelism, gpt2-codegolf, caffe-cifar-10, and train-fasttext.

Experimental methodology

We evaluate SSA across multiple agent benchmarks under a controlled and reproducible setup. All experiments were conducted on an AWS PCS cluster using c7.48xlarge instances, with maximum concurrency set to 10 to balance throughput and system stability. For model access, Claude models were served via Amazon Bedrock (production capacity), while OpenAI, Gemini, and Grok models were accessed through their respective commercial APIs.

We enforced strict evaluation hygiene. Internet access was disabled for SWE-Bench-Verified and SWE-Bench-Pro runs, while it was enabled for Terminal-Bench 2 due to its benchmark design. For SWE-Bench-Verified and SWE-Bench-Pro, we used the standard benchmarking Docker environments, which include repository state up to the point of the current code revision. This allows agents access to the relevant history of the codebase while ensuring no access to future revisions.

Evaluation-specific issues

In SWE-Bench-Verified, instances such as astropy-8872 and astropy-8707 fail even with flawless code patches due to setup inconsistencies and require fixes in the evaluation environment. Additionally, some psf_requests instances can fail intermittently due to external test dependencies (e.g., nonresponsive URLs), requiring manual patching for reliable evaluation.

For SWE-Bench-Pro, evaluations were executed on Amazon ECS. Due to environment-specific assumptions, a small subset of tests — 3 out of 731 instances — consistently fail when run on AWS infrastructure, resulting in an approximate 0.41% ceiling loss across all SSA evaluations. Finally, to minimize information leakage during agent runs in Terminal-Bench-2, hidden tests are introduced into the Docker environment only after the agent has completed its execution, ensuring that the agent has no direct access to them during problem solving. Note that internet access in Terminal-Bench 2 does introduce a possibility of solution leakage, but a manual review of trajectories didn’t reveal any instances of the model trying to copy solutions.

Model configs

To ensure reproducibility, we used public documented configurations from release/model cards wherever available. Specifically, Claude Opus 4.6 and Claude Sonnet 4.6 were used with adaptive thinking and max effort across all benchmarks (except when Sonnet 4.6 was tested on Terminal-Bench-2 with thinking disabled). Opus 4.5 used high effort and no thinking across all benchmark runs (except in Terminal-Bench-2, where Opus 4.5 has thinking enabled with 128k budget tokens). Sonnet 4.5 was used with an interleaved-thinking budget of 200k, Haiku 4.5 with a 128k budget, and Sonnet 4.0 with a 200k budget across all runs. Both Gemini 3.0 Flash and Gemini 3.1 Pro used thinking_level high and temperature 1.0 across all runs. Every GPT model used reasoning effort xhigh for all benchmarking runs. With Grok, we used the grok-4.20 reasoning variant for all runs with default configs.

Detailed config files for every experiment are included in the SSA package.

Conclusion

We show that bridging the intent and execution gap in agent harnesses is critical to extracting state-of-the-art performance out of frontier models. Well-chosen editing tools, feedback from tool application, and management of tool-output lengths improve performance across all model families. On the other hand, models exhibit distinct preferences for different tool interfaces, and an effective harness should leverage them instead of trying to uniformly impose the same interfaces across all model families. We open-source all elements of our harness — the agent logic, tools, and prompts, as well as model configs, for easy reproducibility in the SSA package.

Acknowledgments: Luke Huan and Anoop Deoras

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US, CA, Palo Alto
About Sponsored Products and Brands The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About our team SPB Ad Response Prediction team is your choice, if you want to join a highly motivated, collaborative, and fun-loving team with a strong entrepreneurial spirit and bias for action. We are seeking an experienced and motivated Applied Scientist with machine learning engineering background who loves to innovate at the intersection of customer experience, deep learning, and high-scale machine learning systems. We are looking for a talented Applied Scientist with a strong background in machine learning engineering to join our team and help us grow the business. In this role, you will partner with a team of engineers and scientists to build advanced machine learning models and infrastructure, from training to inference, including emerging LLM-based systems, that deliver highly relevant ads to shoppers across all Amazon platforms and surfaces worldwide. Key job responsibilities As an Applied Scientist, you will: * Develop scalable and effective machine learning models and optimization strategies to solve business problems. * Conduct research on new machine learning modeling to optimize all aspects of Sponsored Products business. * Enhance the scalability, automation, and efficiency of large-scale training and real-time inference systems. * Pioneer the development of LLM inference infrastructure to support next-generation GenAI workloads at Amazon Ads scale.
US, NY, New York
We are seeking a Robotics/AI Motor Control Scientist to develop cutting-edge machine learning algorithms for motor control systems in robots. In this role, you will focus on creating and optimizing intelligent motor control strategies to enable robots to perform complex, whole-body tasks. Your contributions will be essential in advancing robotics by enabling fluid, reliable, and safe interactions between robots and their environments. Key job responsibilities - Develop controllers that leverage reinforcement learning, imitation learning, or other advanced AI techniques to achieve natural, robust, and adaptive motor behaviors - Collaborate with multi-disciplinary teams to integrate motor control systems with robotic hardware, ensuring alignment with real-world constraints such as actuator dynamics and energy efficiency - Use simulation and real-world testing to refine and validate control algorithms - Stay updated on advancements in robotics, AI, and control systems to apply advanced techniques to robotic motion challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you. an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
US, CA, Sunnyvale
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Amazon Music - Search Science team is seeking an experienced Applied Scientist who will join a team of experts in the field of machine learning, and work together to break new ground in the world of understanding and classifying different forms of music, and creating interactive experiences to help users find the music they are in the mood for. We work on machine learning problems for music classification, recommender systems, dialogue systems, NLP, and music information retrieval. You'll work in a collaborative environment where you can pursue applied research, with many peta-bytes of data, work on problems that haven’t been solved before, quickly implement and deploy your algorithmic ideas at scale, understand whether they succeed via statistically relevant experiments across millions of customers, and publish your research. You'll see the work you do directly improve the experience of Amazon Music customers on Alexa/Echo, mobile, and web. Key job responsibilities - Use machine learning, deep learning, LLMs and Agentic AI techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon's data to help automate and optimize key processes - Design, development and evaluation of AI models for predictive learning - Work closely with software engineering teams to drive model implementations and new feature creations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Research and implement novel machine learning and statistical approaches About the team Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops and more. Come join us as we make history by launching exciting new projects in the coming year.Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.
IN, KA, Bengaluru
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for India Consumer Businesses. Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon India is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the India Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide