Customer-obsessed science
Research areas
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October 1, 202610 min readAugmenting a network graph with agentic AI produces a “digital twin” that can help isolate network failures.
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August 21, 20269 min read
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July 30, 20268 min read
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July 29, 20266 min read
Featured news
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IWSDS 20232023Effective evaluation methods remain a significant challenge for research on open-domain conversational dialogue systems. Explicit satisfaction ratings can be elicited from users, but users often do not provide ratings when asked, and those they give can be highly subjective. Post-hoc ratings by experts are an alternative, but these can be both expensive and complex to collect. Here, we explore the creation
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LAK 20232023A/B testing at scale provides opportunities for learning analytics researchers to learn from large sample sizes. Deploying and running live intervention experiments with such large samples, however, raises infrastructural challenges. This paper discusses some of those challenges, and reports on two possible implementations that address those challenges in a workforce learning context at a large technology
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ICSE 20232023Manual code reviews and static code analyzers are the traditional mechanisms to verify if source code complies with coding policies. However, they are hard to scale. We formulate code compliance assessment as a machine learning (ML) problem, to take as input a natural language policy and code, and generate a prediction on the code’s compliance, non-compliance, or irrelevance. Our intention for ML-based
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ICSE 20232023Static application security testing (SAST) tools have found broad adoption in modern software development workflows. These tools employ a variety of static analysis rules to generate recommendations on how to improve the code of an application. Every recommendation consumes the time of the engineer that is investigating it, so it is important to measure how useful these rules are in the long term. But what
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AAAI 20232023Ensuring the overall end-user experience is a challenging task in arbitrary style transfer (AST) due to the subjective nature of style transfer quality. A good practice is to provide users many instead of one AST result. However, existing approaches require to run multiple AST models or inference a diversified AST (DAST) solution multiple times, and thus they are either slow in speed or limited in diversity
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