Customer-obsessed science
Research areas
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August 26, 20265 min readDiscounting the opinions of LLM judges with highly correlated outputs ensures that panels of judges reflect a true diversity of perspectives. -
August 21, 20269 min read -
July 30, 20268 min read
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July 9, 202610 min read
Featured news
The Build on Trainium program is a $110 million credit initiative supporting AI research at 30 universities including Stanford, UC Berkeley, UIUC, UCLA, CMU, and MIT, with a focus on Responsible AI.
The Antibody Developability Benchmark is powered by one of the most diverse antibody datasets in public literature, enabling transparent performance evaluation for AI-guided antibody design.
Challenge pushes teams to demonstrate measurable gains in secure-coding performance while building AI agents that advance real-world utility and reliability at scale.
Initiative will fund over 100 doctoral students researching machine learning, computer vision, and natural-language processing at nine universities.
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SIGIR 20262026Music search at the scale of Amazon Music presents a unique challenge: queries frequently deviate from indexed metadata due to misspellings, transpositions, and phonetic variations, yet the retrieval system must operate under strict millisecond-level latency constraints. Our existing learning-to-retrieve system, the High Confidence Index (HCI), learns query-entity associations from customer behavior, relying
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SIGIR 20262026Selecting which recommendation algorithm variant to advance to online experimentation is a critical decision in industry practice. Manual evaluation is subjective and time-consuming, while offline metrics such as nDCG often fail to correlate with real-world customer preferences. We present SAER, a two-stage framework (pointwise filtering and pairwise comparison) that uses Large Language Models as judges
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SIGIR 20262026Recommending visually compatible products in fashion and interior design is a significant challenge, as compatibility rules are nuanced, context-dependent, and reliant on fine-grained details that traditional models fail to capture. Existing methods often struggle with heterogeneous compatibility rules (e.g., sofa-table vs. sofa-curtain) and an over-reliance on global visual features, missing critical textual
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2026Deep Research (DR) systems autonomously retrieve and synthesize information from web sources, however, industrial DR applications face a critical gap: effective integration of internal tools with web search. In this work, we introduce DeepResearch Retail, an evaluation framework grounded in real-world e-commerce data for assessing Deep Research with tools (DR+Tools) in realistic commercial settings. The
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npj Systems Biology and Applications2026Recent advances in Machine Learning have transformed antibody development through in-silico models, accelerating therapeutic candidate identification. However, challenges persist: rapid adaptation of property predictors to laboratory-specific assays with incomplete datasets; batch effects introducing systematic bias; assay costs necessitating efficient unseen property prediction. We introduce a novel multi-modal
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Gretchen Ertl
The program offers unrestricted funds and other resources to support research at academic institutions and non-profit organizations in areas that align with our mission.
A global university competition to drive secure innovation in generative AI technology, which focuses on responsible AI and large language model coding security.
Credit: Wolfram Scheible
We partner with particular academic organizations across the world for deep and sustained collaborations in multiple research areas of mutual interest.
Courtesy of Pai-Ling Yin
We hire world-class academics to work on large-scale technical challenges, while they continue to teach and conduct research at their universities.
