Customer-obsessed science
Research areas
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July 10, 20265 min readHydroShear, a new physics-based simulator, teaches robots how to use their sense of touch to perform complex manipulation tasks, in a way that transfers seamlessly to the real world.
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July 9, 202610 min read
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Featured news
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Microbiology Spectrum2025Timely and ongoing in-clinic sample collections are a common logistical barrier to volunteer participation and retention in longitudinal clinical studies. To remove this barrier, clinical studies have recently begun to implement the use of at-home capillary blood self-sampling devices in place of in-clinic venous blood draws for participant blood sample collection. Thus, we assessed antibody responses to
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Transactions on Machine Learning Research2025Pattern discovery in data plays a crucial role across diverse domains, including healthcare, risk assessment, and machinery maintenance. In contrast to black-box deep learning models, symbolic rule discovery emerges as a key data mining task, generating human-interpretable rules that offer both transparency and intuitive explainability. This paper introduces the Optimal Pattern Detection Tree (OPDT), a
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2025Effective product schema modeling is fundamental to e-commerce success, enabling accurate product discovery and superior customer experience. However, traditional manual schema modeling processes are severely bottlenecked, producing only tens of attributes per month, which is insufficient for modern e-commerce platforms managing thousands of product types. This paper introduces AttributeForge, the first
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ISCA 20252025Quantum Error Correction (QEC) is essential for fault-tolerant, large-scale quantum computation. However, error drift in qubits undermines QEC performance during long computations, necessitating frequent calibration. Conventional calibration methods disrupt quantum states, requiring system downtime and rendering in situ calibration impractical. To address this challenge, we propose QECali, a novel framework
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IEEE CogMI 20252025Operational support is an important component of production software services. Support requests are often emergent and can come in many forms such as customer escalations or unplanned service interruption. Engineers across organizations have been successful in implementing automation to help streamline support processes but many solutions remain in the hands of human operators. A successful strategy to
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