Customer-obsessed science
Research areas
-
August 21, 20269 min readExtendable framework enables testing agents on the full set of capabilities required to successfully complete a procedure, not isolated proxy tasks.
-
July 30, 20268 min read
-
-
July 9, 202610 min read
-
Featured news
-
Interspeech 20232023High quality transcription data is crucial for training automatic speech recognition (ASR) systems. However, the existing industry-level data collection pipelines are expensive to researchers, while the quality of crowdsourced transcription is low. In this paper, we propose a reliable method to collect speech transcriptions. We introduce two mechanisms to improve transcription quality: confidence estimation
-
ACL 20232023Attribute-controlled translation (ACT) is a subtask of machine translation that involves controlling stylistic or linguistic attributes (like formality and gender) of translation outputs. While ACT has garnered attention in recent years due to its usefulness in real-world applications, progress in the task is currently limited by dataset availability, since most prior approaches rely on supervised methods
-
ACL 20232023Cross-Lingual Semantic Parsing (CLSP) aims to translate queries in multiple natural languages (NLs) into meaning representations (MRs) such as SQL, lambda calculus, and logic forms. However, existing CLSP models are separately proposed and evaluated on datasets of limited tasks and applications, impeding a comprehensive and unified evaluation of CLSP on a diverse range of NLs and MRs. To this end, we present
-
ACL Findings 20232023Named Entity Recognition (NER) state-of-the-art methods require high-quality labeled datasets. Issues such as scarcity of labeled data, under-representation of entities, and privacy concerns with using sensitive data for training can be significant barriers. Generating synthetic data to train models is a promising solution to mitigate these problems. We propose ECG-QALM, a contextual question and answering
-
ACL 20232023Query rewriting (QR) is an important technique for user friction reduction (i.e. recovering ASR error or system error) and contextual carryover (i.e. ellipsis and co-reference) in conversational AI systems. Recently, generation-based QR models have achieved promising results on these two tasks separately. Although these two tasks have many similarities such as they both use the previous dialogue along with
Collaborations
View allWhether you're a faculty member or student, there are number of ways you can engage with Amazon.
View all