Customer-obsessed science
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October 1, 202610 min readAugmenting a network graph with agentic AI produces a “digital twin” that can help isolate network failures.
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August 21, 20269 min read
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Featured news
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Interspeech 20212021End-to-end (E2E) automatic speech recognition (ASR) models have recently demonstrated superior performance over the traditional hybrid ASR models. Training an E2E ASR model requires a large amount of data which is not only expensive but may also raise dependency on production data. At the same time, synthetic speech generated by the state-of-the-art text-to-speech (TTS) engines has advanced to near-human
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The Journal of Management Science2021Adding domain knowledge to a learning system is known to improve results. In multi-parameter Bayesian frameworks, such knowledge is incorporated as a prior. On the other hand, the various model parameters can have different learning rates in real-world problems, especially with skewed data. Two often-faced challenges in Operation Management and Management Science applications are the absence of informative
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ACL-IJCNLP 2021 Workshop on e-Commerce and NLP (ECNLP)2021The accuracy of an online shopping system via voice commands is particularly important and may have a great impact on customer trust. This paper focuses on the problem of detecting if an utterance contains actual and purchasable products, thus referring to a shopping-related intent in a typical Spoken Language Understanding architecture consisting of an intent classifier and a slot detector. Searching through
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Interspeech 20212021There is a recent trend in machine learning to increase model quality by growing models to sizes previously thought to be unreasonable. Recent work has shown that autoregressive generative models with cross-entropy objective functions exhibit smooth power-law relationships, or scaling laws, that predict model quality from model size, training set size, and the available compute budget. These scaling laws
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ICML 20212021Log-loss (also known as cross-entropy loss) metric is ubiquitously used across machine learning applications to assess the performance of classification algorithms. In this paper, we investigate the problem of inferring the labels of a dataset from single (or multiple) log-loss score(s), without any other access to the dataset. Surprisingly, we show that for any finite number of label classes, it is possible
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