Amazon scientists and policy experts discuss how the company’s responsible-AI pipeline embeds safety and values throughout the AI development lifecycle.
Agentic mechanism enables Amazon and vendors to optimize supply chain management without disclosing private information.
How we reproduced three attacks that extract private training data from AI models and the cryptographic defenses that stop them.
Amazon engineers and scientists have created new tools to optimize delivery networks under uncertainty — and keep them adapting without missing a beat.
Isabelle/HOL's balance of expressiveness, automation, and scalability enabled the world's first formally verified cloud hypervisor.
Customer-obsessed science
Research areas
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May 15, 20265 min readA new scaling law that relates particular architectural choices to loss helps identify models that improve throughput by up to 47% with no loss of accuracy. -
May 14, 202616 min read -
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April 15, 20268 min read
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Hosted by Danielle Perszyk, cognitive scientist at Amazon's AGI Lab, the podcast features researchers tackling the hardest problems in agentic AI — from building reliable perception systems to designing training environments that mirror human learning.
The Antibody Developability Benchmark is powered by one of the most diverse antibody datasets in public literature, enabling transparent performance evaluation for AI-guided antibody design.
Challenge pushes teams to demonstrate measurable gains in secure-coding performance while building AI agents that advance real-world utility and reliability at scale.
Initiative will fund over 100 doctoral students researching machine learning, computer vision, and natural-language processing at nine universities.
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ICML 20232023The success of self-supervised learning in computer vision and natural language processing has motivated pretraining methods on tabular data. However, most existing tabular self-supervised learning models fail to leverage information across multiple data tables and cannot generalize to new tables. In this work, we introduce XTab, a framework for cross-table pretraining of tabular transformers on datasets
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ICML 20232023Despite the emergence of principled methods for domain adaptation under label shift, their sensitivity to shifts in class conditional distributions is precariously under explored. Meanwhile, popular deep domain adaptation heuristics tend to falter when faced with label proportions shifts. While several papers modify these heuristics in attempts to handle label proportions shifts, inconsistencies in evaluation
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KDD 2023 Workshop on Decision Intelligence and Analytics for Online Marketplaces2023Customers who reach out for customer service support may face a range of issues that vary in complexity. Routing high-complexity contacts to junior agents can lead to multiple transfers or repeated contacts, while directing low-complexity contacts to senior agents can strain their capacity to assist customers who need professional help. To tackle this, a machine learning model that accurately predicts the
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KDD 2023 Workshop on Decision Intelligence and Analytics for Online Marketplaces2023E-commerce companies deal with a high volume of customer service requests daily. While a simple annotation system is often used to summarize the topics of customer contacts, thoroughly exploring each specific issue can be challenging. This presents a critical concern, especially during an emerging outbreak where companies must quickly identify and address specific issues. To tackle this challenge, we propose
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KDD 2023 Workshop on End-End Customer Journey Optimization2023Customer service is often the most time-consuming aspect for e-commerce websites, with each contact typically taking 10-15 minutes. Effectively routing customers to appropriate agents without transfers is therefore crucial for e-commerce success. To this end, we have developed a machine learning framework that predicts the complexity of customer contacts and routes them to appropriate agents accordingly
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Gretchen Ertl
The program offers unrestricted funds and other resources to support research at academic institutions and non-profit organizations in areas that align with our mission.
A global university competition to drive secure innovation in generative AI technology, which focuses on responsible AI and large language model coding security.
Credit: Wolfram Scheible
We partner with particular academic organizations across the world for deep and sustained collaborations in multiple research areas of mutual interest.
Courtesy of Pai-Ling Yin
We hire world-class academics to work on large-scale technical challenges, while they continue to teach and conduct research at their universities.
