Customer-obsessed science
Research areas
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May 15, 20265 min readA new scaling law that relates particular architectural choices to loss helps identify models that improve throughput by up to 47% with no loss of accuracy.
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May 14, 202616 min read
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April 15, 20268 min read
Featured news
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CIKM 20232023In e-commerce sites, customer questions on the product detail page express the customers’ information needs about the product. The answers to these questions often provide the necessary information. In this work, we present and address the novel task of generating product insights from community questions and answers (Q&A). These insights can be presented to customers to assist them in their shopping journey
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SIGIR 20232023Immersive technologies such as virtual reality (VR) and head-mounted displays (HMD) have seen increased adoption in recent years. In this work, we study two factors that influence users’ experience when shopping in VR through voice queries: (1) context alignment of the search environment and (2) the level of detail on the Search Engine Results Page (SERP). To this end, we developed a search system for VR
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SIGIR 20232023Conversation disentanglement aims to identify and group utterances from a conversation into separate threads. Existing methods in the literature primarily focus on disentangling multi-party conversations involving three or more speakers, which enables their models to explicitly or implicitly incorporate speaker-related feature signals while disentangling. Most existing models require a large amount of human
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ACL 20232023Methods to generate text from structured data have advanced significantly in recent years, primarily due to fine-tuning of pre-trained lan-guage models on large datasets. However, such models can fail to produce output faithful to the input data, particularly on out-of-domain data. Sufficient annotated data is often not avail-able for specific domains, leading us to seek an unsupervised approach to improve
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HCOMP 20232023Video object tracking annotation tasks are a form of complex data labeling that is inherently tedious and time-consuming. Prior studies of these tasks focus primarily on quality of the provided data, leaving much to be learned about how the data was generated and the factors that influenced how it was generated. In this paper, we take steps toward this goal by examining how human annotators spend their
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