Careers

Are you interested in shaping the future of Advertising and B2B Sales? We are a growing science and engineering team with an exciting charter and need your passion, innovative thinking, and creativity to help take our products to new heights. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We break fresh ground in product and technical innovations every day! Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top science talent to build new, science-backed services to drive success for our customers. Our goal is to transform the way account teams operate by creating actionable insights and recommendations they can share with their advertising accounts, and ingesting Generative AI throughout their end-to-end workflows to improve their work efficiency. As a part of our team, you will bring deep expertise in quantitative modeling (forecasting, recommender systems, reinforcement learning, causal inferencing or generative artificial intelligence) to build and refine models that can be implemented in production. You will be a thought leader as we chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. As a senior lead, you will have the excitement to take iterative approaches to tackle big, long-term problems. Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ads impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences; this is your opportunity to work within the fastest growing businesses across all of Amazon! Define a long-term scientific vision for our advertising sales business, driven from our customers' needs, translating that direction into specific plans for scientists, engineers and product teams. This role combines scientific leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities - Conceptualize and lead state-of-the-art research on new Machine Learning and Generative Artificial Intelligence solutions to optimize all aspects of the Ad Sales business - Guide the technical approach for the design and implementation of successful models and algorithms in support of expert cross-functional teams delivering on demanding projects - Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities - Run regular A/B experiments, gather data, and perform statistical analysis - Work closely with software engineers to deliver end-to-end solutions into production - Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving About the team Sales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.

Amazon Japan Store Tech (JST) Science team serves as the core science division of JP Store Tech, with the vision to enable and accelerate the best-in-class CX through state-of-the-art machine learning technologies. This team owns the science vision definition, science roadmap planning, and science solution delivery in key business areas in Japan including Search, Customer Growth and Engagement, Personalization and Delivery. As an Applied Scientist, you will design, implement and deliver models on Amazon site, helping millions of customers every day to find quickly what they are looking for. You will propose innovation to build ML models trained on terabytes of product and traffic data, which are evaluated using both offline metrics as well as online metrics from A/B testing. You will then integrate these models into the production system that serves customers, closing the loop through data, modeling, application, and customer feedback. The chosen approaches for model architecture will balance business-defined performance metrics with the needs of millisecond response times. Key job responsibilities * Invent or adapt new scientific approaches, models or algorithms inspired and driven by customers’ needs and benefits at the project level. * Analyze data and identify the gaps in existing solutions, and propose innovative science solutions. * Contribute to research papers that are published at peer-reviewed internal and/or external venues, and contribute to the wider scientific community. * Working with teams worldwide on global projects. About the team Your benefits include: * Working on a high-impact, high-visibility product, with your work improving the experience of millions of customers * The opportunity to use (and innovate) state-of-the-art ML methods to solve real-world problems with tangible customer impact * Being part of a growing team where you can influence the team's mission, direction, and how we achieve our goals

The Selling Partner Experience (SPX) organization strives to make Amazon the best place for Selling Partners to do business. The SPX AI Lab team is building the AI capabilities powering the Selling Assistant, Amazon's conversational assistant experience for Selling Partners. The Selling Assistant is a trusted partner and a seasoned advisor that’s always available to enable our partners to thrive in Amazon’s stores. It takes away the cognitive load of selling on Amazon by providing a single interface to handle a diverse set of selling needs. The assistant always stays by the seller's side, talks to them in their language, enables them to capitalize on opportunities, and helps them accomplish their business goals with ease. It is powered by the latest advances in Generative AI, going beyond a typical chatbot to provide an intuitive, intelligent, and personalized experience to sellers running real businesses, large and small. Do you want to join an innovative group of scientists, engineers, and product managers who use state-of-the-art Generative AI and Machine Learning technologies to help Amazon create a delightful Selling Partner experience? Do you want to build solutions to real business problems by automatically understanding and addressing sellers’ challenges, needs and opportunities? Are you excited by the prospect of contributing to one of Amazon’s most strategic Generative AI initiatives? If yes, then you may be a great fit to join the SPX AI Lab team. Key job responsibilities - Use state-of-the-art Machine Learning and Generative AI techniques to create the next generation of the tools that empower Amazon's Selling Partners to succeed. - Design, develop and deploy highly innovative models to interact with Sellers and delight them with solutions. - Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features. - Establish scalable, efficient, automated processes for large scale data analyses, model benchmarking, model validation and model implementation. - Research and implement novel machine learning and statistical approaches. - Participate in strategic initiatives to employ the most recent advances in ML in a fast-paced, experimental environment. About the team SPX AI Lab is a growing team of scientists driving the research and development of the next generation of GenAI experiences that empower Amazon's Selling Partners to succeed. We draw from many science domains, from Natural Language Processing to Computer Vision to Optimization to Economics, to create solutions that seamlessly and automatically engage with Sellers, solve their problems, and help them grow. We strive to radically simplify the seller experience, lowering the cognitive burden of selling on Amazon by making it easy to accomplish critical tasks such as launching new products, understanding and complying with Amazon’s policies and taking actions to grow their business.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music. Key job responsibilities We are looking for an Applied Scientist II to lead and drive innovation in spoken word content intelligence. You will provide machine learning leadership to the team that helps accelerate the business. You will build various data and machine learning models that help us innovate different ways to enhance customer experience. About the team The Amazon Music Catalog team is responsible for persisting, computing, reconciling and vending Music and Spoken Word rights and metadata to other teams and services across Amazon. We process millions of updates per day and our services serve tens of thousands of requests per second to all Amazon Music Customers. We own critical platforms that makes access to the Amazon Music Catalog highly available and accessible to every one.

We are looking for a Principal Applied Scientist for Amazon Payments AI/ML Team, which contributes science and science-related engineering work for Amazon’s Payments Artificial Intelligence services (e.g. Amazon Payments Recommendation, Prediction, GEN AI platform to enable SOP automation and new projects already underway). In this role, you will work with your peers and senior management to set the direction for Amazon’s AI efforts. Our mission is to put the power of AI in the hands of every developer. You will be responsible for mentoring a team of applied scientists. You will be responsible for creating a strong environment for applied scientists, with a focus on recruiting, retaining and developing top talent. You will partner with engineering leaders to deliver remarkable new Amazon Payments services and features that leverage Machine Learning and GenAI. As a Principal Applied Scientist, you will identify research directions, create roadmaps for forward-looking research and communicate them to senior leadership, and work closely with engineering teams to bring research to production. You will work with teams of talented scientists, and fill the ranks by attracting the best scientists in machine learning, e.g. Amazon payments recommendation and natural language processing for SOP automation. You will work with talented peers and leverage Amazon’s heterogeneous data sources and large-scale computing resources.

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Data Scientist II Job Location: Seattle, Washington Job Number: AMZ9082460 Position Responsibilities: Design and implement scalable and reliable approaches to support or automate decision making throughout the business. Apply a range of data science techniques and tools combined with subject matter expertise to solve difficult business problems and cases in which the solution approach is unclear. Acquire data by building the necessary SQL / ETL queries. Import processes through various company specific interfaces for accessing Oracle, RedShift, and Spark storage systems. Build relationships with stakeholders and counterparts. Analyze data for trends and input validity by inspecting univariate distributions, exploring bivariate relationships, constructing appropriate transformations, and tracking down the source and meaning of anomalies. Build models using statistical modeling, mathematical modeling, econometric modeling, network modeling, social network modeling, natural language processing, machine learning algorithms, genetic algorithms, and neural networks. Validate models against alternative approaches, expected and observed outcome, and other business defined key performance indicators. Implement models that comply with evaluations of the computational demands, accuracy, and reliability of the relevant ETL processes at various stages of production. Position Requirements: Master’s degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and one year of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master’s degree and one year of experience. Must have one year of experience in the following skill(s): (1) building statistical models and machine learning models using large datasets from multiple resources; (2) writing SQL scripts for analysis and data migration; and (3) applying specialized modelling software including R, Python, or MATLAB. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $136,000/year to $184,000/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. #0000

The Selling Partner Experience (SPX) organization strives to make Amazon the best place for Selling Partners to do business. The SPX AI Lab team is building the AI capabilities powering the Selling Assistant, Amazon's conversational assistant experience for Selling Partners. The Selling Assistant is a trusted partner and a seasoned advisor that’s always available to enable our partners to thrive in Amazon’s stores. It takes away the cognitive load of selling on Amazon by providing a single interface to handle a diverse set of selling needs. The assistant always stays by the seller's side, talks to them in their language, enables them to capitalize on opportunities, and helps them accomplish their business goals with ease. It is powered by the latest advances in Generative AI, going beyond a typical chatbot to provide an intuitive, intelligent, and personalized experience to sellers running real businesses, large and small. Do you want to join an innovative group of scientists, engineers, and product managers who use state-of-the-art Generative AI and Machine Learning technologies to help Amazon create a delightful Selling Partner experience? Do you want to build solutions to real business problems by automatically understanding and addressing sellers’ challenges, needs and opportunities? Are you excited by the prospect of contributing to one of Amazon’s most strategic Generative AI initiatives? If yes, then you may be a great fit to join the SPX AI Lab team. Key job responsibilities - Use state-of-the-art Machine Learning and Generative AI techniques to create the next generation of the tools that empower Amazon's Selling Partners to succeed. - Design, develop and deploy highly innovative models to interact with Sellers and delight them with solutions. - Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features. - Establish scalable, efficient, automated processes for large scale data analyses, model benchmarking, model validation and model implementation. - Research and implement novel machine learning and statistical approaches. - Participate in strategic initiatives to employ the most recent advances in ML in a fast-paced, experimental environment. About the team SPX AI Lab is a growing team of scientists driving the research and development of the next generation of GenAI experiences that empower Amazon's Selling Partners to succeed. We draw from many science domains, from Natural Language Processing to Computer Vision to Optimization to Economics, to create solutions that seamlessly and automatically engage with Sellers, solve their problems, and help them grow. We strive to radically simplify the seller experience, lowering the cognitive burden of selling on Amazon by making it easy to accomplish critical tasks such as launching new products, understanding and complying with Amazon’s policies and taking actions to grow their business.

The Worldwide Design Engineering (WWDE) organization delivers innovative, effective and efficient engineering solutions that continually improve our customers’ experience. WWDE optimizes designs throughout the entire Amazon value chain providing overall fulfillment solutions from order receipt to last mile delivery. We are seeking a Principal Simulation Scientist to assist in designing and optimizing the fulfillment network concepts and process improvement solutions using discrete event simulations for our World Wide Design Engineering Team. Successful candidates will be technical expert and natural self-starter who have the drive to apply simulation and optimization tools to solve complex system flow and buffer challenges during the development of next generation fulfillment solutions. The Principal Simulation Scientist is expected to deep dive into complex problems and drive relentlessly towards innovative solutions working with cross functional teams. Be comfortable interfacing and influencing various functional teams and individuals at all levels of the organization in order to be successful. Lead strategic modelling and simulation projects related to system emulation, optimization, AI/ML based simulation etc. to drive process design decisions. Responsibilities: - Lead the design, implementation, and delivery of the simulation data science solutions to perform system of systems discrete event simulations for significantly complex operational processes that have a long-term impact on a product, business, or function using FlexSim, Demo 3D, AnyLogic or any other Discrete Event Simulation (DES) software packages - Lead strategic modelling and simulation projects related to Digital Twin, optimization, integrate AI/ML into simulation models etc. to drive process design decisions - Be an exemplary practitioner in simulation data science discipline to establish best practices and simplify problems to develop discrete event simulations faster with higher standards - Identify and tackle intrinsically hard process flow simulation problems (e.g., highly complex, ambiguous, undefined, with less existing structure, or having significant business risk or potential for significant impact - Deliver artifacts that set the standard in the organization for excellence, from process flow control algorithm design to validation to implementations to technical documents using simulations - Be a pragmatic problem solver by applying judgment and simulation experience to balance cross-organization trade-offs between competing interests and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors for multiple simulation projects - Provide simulation data and measurements that influence the business strategy of an organization. Write effective white papers and artifacts while documenting your approach, simulation outcomes, recommendations, and arguments - Lead and actively participate in reviews of simulation data science solutions. You bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding within simulation data science discipline - Pay a significant role in the career development of others, actively mentoring and educating the larger simulation data science community on trends, technologies, and best practices - Use advanced statistical /simulation tools and develop codes (python or another object oriented language) for data analysis , simulation, and modeling algorithms - Lead and coordinate simulation efforts between internal teams and outside vendors to develop optimal solutions for the network, including equipment specification, material flow control logic, process design, and site layout - Deliver results according to project schedules and quality

We are looking for passionate, talented, and inventive Principal Applied Scientist with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our team, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. A day in the life The team uses generative AI and foundation models to reimagine the experience of all customers on AWS. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.

As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online – providing customers with the opportunity to find and discover virtually anything they want to buy and providing millions of sellers with a platform for growing successful businesses. We are seeking an exceptional Principal Applied Scientist to lead the development and implementation of advanced AI solutions that will transform how we prevent bad actors from operating in our store and enable Selling Partners to start and grow their business without fear of disruption, so that customers and Selling Partners across the globe trust us and have confidence in the integrity of Amazon’s store. This role will focus on leveraging large language models and other generative AI technologies to enhance decision-making processes, automate complex risk assessment tasks, and improve operational efficiency in selling partner risk management. Key job responsibilities • Lead the research, design, and implementation of innovative AI solutions for selling partner risk assessment and management • Drive the technical vision for applying AI to transform workforce operations in Trust and Store Integrity organization • Develop novel approaches to automate and enhance risk analysis processes using state-of-the-art language models •Partner with business stakeholders to identify high-impact opportunities for AI-driven transformation • Mentor and guide junior scientists while fostering a culture of innovation • Design and implement evaluation frameworks to measure the impact of AI solutions • Ensure responsible AI development with focus on fairness, transparency, and ethical considerations About the team Trust and Store Integrity Science is a new org established in 2024. We are missioned to leverage the fast evolving AI advancements to transform how we prevent bad actors in our stores, across science, engineering, product and program management, and operations.