Careers

We are a part of Amazon Artificial General Intelligence (AGI) organization where our mission is “delight customers through contextual and personalized proactive experiences that keep customers informed, engaged, and productive without cognitive burden”. We are developing advanced systems to deliver engaging, intuitive, and adaptive content recommendations across all Amazon surfaces. We aim to facilitate seamless reasoning and customer experiences, surpassing the capabilities of previous machine learning models. We are looking for a passionate, talented, and resourceful Senior Applied Scientist in the field of Natural Language Processing (NLP), Large Language Model (LLM), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware personal assistant. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, shipping solutions via rapid experimentation and then iterating on user feedback and interactions. Key job responsibilities As a Senior Applied Scientist, you will leverage your technical expertise and experience to demonstrate leadership in tackling large complex problems, setting the direction and collaborating with applied scientists and engineers to develop novel algorithms and modeling techniques to enable timely, relevant and delightful recommendations and conversations. Your work will directly impact our customers in the form of products and services that make use of various machine learing, deep learning and language model technologies. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in the state of art.

The Alexa Smart Home team is focused on making Alexa the user interface for the home. From the simplest voice commands (turn on the lights, turn down the heat) to use cases spanning home security, home entertainment, and the home environment; we are evolving Alexa into an intelligent, indispensable companion that automates daily routines, simplifies interaction with appliances and electronics, and alerts when something unusual is detected. You can be part of a team delivering features that are highly anticipated by media and well received by our customers. As a Sr. Data Scientist, you will work with other scientists and software developers to design and build the next generation of Smart Home voice control using the latest Large Language Models (LLM's). And, you will have the satisfaction of working on a product your friends and family can relate to, and want to use every day. Key job responsibilities - Develop new inference and training techniques to improve the performance of LLMs for Smart Home control and automation - Develop robust techniques for synthetic data generation for training large models and maintaining model generalization - Mentoring junior scientists to improve their skills, knowledge, and ability to contribute to team projects About the team We are a team of Scientists, Machine Learning Engineers, and Software Developers that work together to make Alexa more insightful and proactive through ambient intelligence, with features like Alexa Hunches that automatically control Smart Home devices. We are interdisciplinary and we act like it. We ask each other questions and value our different perspectives.

The Alexa Smart Home team is focused on making Alexa the user interface for the home. From the simplest voice commands (turn on the lights, turn down the heat) to use cases spanning home security, home entertainment, and the home environment; we are evolving Alexa into an intelligent, indispensable companion that automates daily routines, simplifies interaction with appliances and electronics, and alerts when something unusual is detected. You can be part of a team delivering features that are highly anticipated by media and well received by our customers. As an Applied Scientist, you will work with other scientists and software developers to design and build the next generation of Smart Home voice control using the latest Large Language Models (LLM's). And, you will have the satisfaction of working on a product your friends and family can relate to, and want to use every day. Key job responsibilities - Develop new inference and training techniques to improve the performance of LLMs for Smart Home control and Automation - Develop robust techniques for synthetic data generation for training large models and maintaining model generalization - Mentoring junior scientists to improve their skills, knowledge, and their ability to get things done About the team We are a team of Scientists, Machine Learning Engineers, and Software Developers that work together to make Alexa more insightful and proactive through ambient intelligence, with features like Alexa Hunches that automatically control Smart Home devices. We are interdisciplinary and we act like it. We ask each other questions and value our different perspectives.

At Amazon, we strive every day to be Earth’s most customer centric company. Selling Partner Support Engagement (SPSE) Science delivers on this by building AI-enhanced experiences and automation that help to provide world class support to our global network of selling partners. We building at the cutting edge of Gen AI applications, working to tackle the many challenges that we confront caused by the volume, diversity, and complexity of our selling partner's needs… and we are always striving to do better. Do you want to join an innovative team who creatively applies techniques ranging from statistics and traditional machine learning to deep learning, natural language processing, and generative models? A team that drives our flywheel of improvement by hunting down opportunities to do better that are buried in tens of millions of solved cases? Are you interested in helping us redefine what world class support can be in an age of automation and AI, while prizing human empathy and ingenuity? The SPSE Science Team is looking for an Applied Scientist to build statistical and machine learning solutions that help us understand and solve our most challenging problems. We need to better understand our Sellers and the problems they face, to augment our human workforce with smarter tools, to anticipate problems so that we are prepared to deal with them, to automatically diagnose and resolve issues, and to identify opportunities to grow and improve. In this role, you will have ownership of the end-to-end development of solutions to complex problems and you will play an integral role in strategic decision-making. You will also work closely with engineers, operations teams, product owners to build ML pipelines, platforms and solutions that solve problems of defect detection, automation, and workforce optimization.

Do you want to leverage your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If so, People eXperience Technology Central Science (PXTCS) would love to discuss how you can make that a reality. PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that enhance Amazonians' well-being and their ability to deliver value for Amazon's customers. We collaborate with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world. In this role you will lead and grow a team of scientists responsible for the science strategy and technical implementation innovations across our predictive modeling and forecasting work-streams. These machine learning work-streams include existing models and future models that power leaders across Amazon to make decisions about their businesses. You will build and develop a high-performing team while serving as the strategic science advisor to PXT leaders operating at the Director, VP, and SVP level. As a people manager, you will coach and mentor your team to identify opportunities where science investment can have material impact on our long-term objectives or annual goals, and help them build consensus around needed investments. You will guide your team across different business domains (corporate, operations, safety) and analysis levels (individual, group, organizational), using various modeling approaches (linear, tree, deep neural network, and LLM-based), enabling stakeholders to make challenging and strategic decisions. While primarily focused on people leadership, you maintain technical depth to effectively review and guide your team's development and delivery of complex science modeling and implementation problems. You will develop your team's technical vision while staying current with emergent AI/ML science and engineering trends, helping your organization focus in a rapidly evolving landscape. Key responsibilities include organizational planning, hiring strategy, career development, and building the next generation of technical leaders. We are looking for a people leader who can create an inclusive team environment, think big, move fast, and inspire their team to transform the way leaders use data to drive business success. If you excel at building and leading high-performing technical teams and are passionate about developing both technology and people, come join us as we work hard, have fun, and make history.

The Worldwide Capacity Planning team is looking for a Research Scientist for their Forecasting Science team. Here you'll develop cutting-edge algorithms that transform complex analytical insights into powerful business solutions. You'll design and implement innovative and automated end-to-end forecasting solutions to support planning, and address critical demand challenges and service quality metrics. The ideal candidate will be an innovative problem-solver with exceptional communication skills, and passionate about turning data into meaningful organizational transformation, leveraging techniques like machine learning, econometric modeling, time series forecasting, statistical inference, and optimization to directly impact our bottom line and elevate our global customer service capabilities. Key job responsibilities - Drive model development and improvement with a combination of econometrics, statistics, machine learning and analytical techniques to create scalable solutions for business problems. - Collaborate with product, software engineering, research science, data engineering, and business leaders to build algorithms and models. - Design, develop and evaluate of highly innovative models for forecasting problems. - Identify business problems, and formulate scientific solutions. - Use the best practices in science: data integrity, design, test, and implementation and documentation. - Contribute to Amazon's Intellectual Property through patents and internal and external publications. A day in the life We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team Worldwide Capacity Planning optimizes capacity across operations sites that help minimize customer wait time and route customers to the associate who can best resolve their issue, on the first contact. We build forecasting models and optimization tools that help predict the hourly capacity requirement, including when there are new device or game launches, or when there is a special event, such as Prime Day.

The AWS AI Labs team has a world-leading team of researchers and academics, and we are looking for world-class colleagues to join us and make the AI revolution happen. Our team of scientists have developed the algorithms and models that power AWS computer vision services such as Amazon Rekognition and Amazon Textract. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops. AWS is the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems which will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. Our research themes include, but are not limited to: multimodal models, few-shot learning, unsupervised and semi-supervised methods, active learning and semi-automated data annotation, large scale image and video detection and recognition, face detection and recognition, OCR and scene text recognition, document understanding, 3D scene and layout understanding. For this role, we are looking for a science manager who has experience working in the intersection of vision, language and audio. We are located in Seattle, Pasadena, Palo Alto (USA) and in Haifa and Tel Aviv (Israel). About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Do you want to join an innovative team of scientists who develop Agentic AI, LLM, and deep learning based solutions to help Amazon provide the best seller experience across the entire Seller life cycle, including recruitment, growth, support, risk mitigation and provide the best customer and seller experience? Do you want to build advanced algorithmic systems that help manage the trust and safety of millions of customer interactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Are you excited by the opportunity to leverage GenAI and innovate on top of the state-of-the-art large language models to improve customer and seller experience? Do you like to build end-to-end business solutions and directly impact the profitability of the company? Do you like to innovate and create solutions that have cross-organizational impacts? If yes, then you may be a great fit to join the Machine Learning Accelerator team. Key job responsibilities The scope of a Senior Applied Scientist in the Selling Partner Services (SPS) Machine Learning Accelerator (MLA) team is to research and prototype Machine Learning applications that solve strategic business problems across SPS domains. Additionally, the scientist collaborates with engineers and business partners to design and implement solutions at scale that are of broad benefit to SPS organizations. They develop large-scale solutions for high impact projects, introduce tools and other techniques that can be used to solve problems from various perspectives, and show depth and competence in more than one area. They influence the team’s technical strategy by making insightful contributions to the team’s priorities, approach and planning. They develop and introduce tools and practices that streamline the work of the team, and they mentor junior team members and participate in hiring.

The Amazon Economics Team is hiring Economist Interns. We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to work with large and complicated data sets to solve real-world business problems. Some knowledge of econometrics, as well as basic familiarity with Stata, R, or Python is necessary. Experience with SQL, UNIX, Sawtooth, and Spark would be a plus. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. You will learn how to build data sets and perform applied econometric analysis at Internet speed collaborating with economists, data scientists and MBAʼs. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with future job market placement. Roughly 85% of interns from previous cohorts have converted to full-time economics employment at Amazon. If you are interested, please send your CV to our mailing list at econ-internship@amazon.com.

The Private Brands Discovery team designs innovative machine learning solutions to drive customer awareness for Amazon’s own brands and help customers discover products they love. Private Brands Discovery is an interdisciplinary team of Scientists and Engineers, who incubate and build disruptive solutions using cutting-edge technology to solve some of the toughest science problems at Amazon. To this end, the team employs methods from Natural Language Processing, Deep learning, multi-armed bandits and reinforcement learning, Bayesian Optimization, causal and statistical inference, and econometrics to drive discovery across the customer journey. Our solutions are crucial for the success of Amazon’s own brands and serve as a beacon for discovery solutions across Amazon. This is a high visibility opportunity for someone who wants to have business impact, dive deep into large-scale problems, enable measurable actions on the consumer economy, and work closely with scientists and engineers. As a scientist, you bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions.. With a focus on bias for action, this individual will be able to work equally well with Science, Engineering, Economics and business teams. Key job responsibilities - Drive applied science projects in machine learning end-to-end: from ideation over prototyping to launch. For example, starting from deep scientific thinking about new ways to support customers’ journeys through discovery, you analyze how customers discover, review and purchase Private Brands to innovate marketing and merchandising strategies. - Propose viable ideas to advance models and algorithms, with supporting argument, experiment, and eventually preliminary results. - Invent ways to overcome technical limitations and enable new forms of analyses to drive key technical and business decisions. - Present results, reports, and data insights to both technical and business leadership. - Constructively critique peer research and mentor junior scientists and engineers. - Innovate and contribute to Amazon’s science community and external research communities.