Careers

The Next Generation Developer Experience (NGDE) Science team is looking for an Applied Scientist who is passionate about building services and tools for developers that leverage artificial intelligence (AI) and machine learning (ML). You will be part of a team building AI-based services for Amazon Q Developer with the focus on redefining the way developer work. The team works in close collaboration with other AWS AI services such as AWS Bedrock, the AWS IDE Toolkit, and Amazon Sagemaker. If you are excited about working in cloud computing and building new AWS services, then we'd love to talk to you. Key job responsibilities As an Applied Scientist, you are recognized for your expertise, advise team members on a range of machine learning topics, and work closely with software engineers to drive the delivery of end-to-end modeling solutions. Your work focuses on ambiguous problem areas where the business problem or opportunity may not yet be defined. The problems that you take on require scientific breakthroughs. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. About the team The Amazon Web Services (AWS) Next Gen DevX (NGDE) team is building Amazon Q for Developers to re-imagine all aspects of how builders create applications. We build AI products that are deployed in the IDE, the AWS console, and in web-based tools and services. We provide developers with AI assistants to generate code, features, and entire applications as well as to interact with AWS. We explore new technologies and find creative solutions, produce original research and bring cutting edge innovation to our customers. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space, this is the team for you.

Do you want a role with deep meaning and the ability to make a global impact? Hiring top talent is not only critical to Amazon’s success—it can literally change the world. It took a lot of great hires to deliver innovations like AWS, Prime, and Alexa, which make life better for millions of customers around the world every day. As part of the Intelligent Talent Acquisition (ITA) team, you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy to Amazon's Talent Acquisition operation. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more. Our shared goal is to fairly and precisely connect the right people to the right jobs. Last year, we delivered over 6 million online candidate assessments, creating a merit-based approach that gives candidates the chance to showcase their true skills. Each year we help Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of associates in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms to solve complex hiring challenges. One day, we can bring our solutions to the rest of the world. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Within ITA, the Global Hiring Science (GHS) team designs and implements innovative hiring solutions at scale. We work in a fast-paced, global environment, using research to solve tough problems and build powerful hiring tools that deliver measurable impact to our customers. We’re seeking machine learning scientists with a strong foundation in natural language processing or large language models, experimental design, and data analysis. Preferred candidates will have experience with fair machine learning models, and designing/deploying machine learning models at scale. You’ll work closely with cross-functional teams, experimenting with emerging technologies to design novel solutions that improve the quality of new hires while enhancing the candidate experience across all of Amazon’s hiring. Key job responsibilities - Design and implement advanced AI models using the latest LLM and GenAI technologies to develop fair and accurate machine learning models for hiring. - Clearly and cogently present your work and ideas, and respond effectively to feedback. - Collaborate with cross-functional teams with Research Scientists and Software Engineers to integrate AI-driven products into Amazon’s hiring process. - Stay at the advance of AI research, continuously exploring and implementing new techniques in NLP, LLMs, and GenAI to drive innovation in hiring. - Implement advanced natural language processing models to extract insights from diverse data sources. - Ensure effective teamwork, communication, collaboration, and commitment across multiple teams with competing priorities. - Contribute to the scientific community through publications, presentations, and collaborations with academic institutions. About the team The mission of Global Hiring Science (GHS) is to improve both the efficiency and effectiveness of hiring across Amazon with assessments and interview improvements. We are a team of experts in machine learning, industrial-organizational psychology, data science, and measuring the knowledge, skills, and abilities that it takes to be successful at Amazon

AWS is looking for a passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading technology. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in multimodal LLMs and VLMs in Computer Vision. As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use of speech and language technology. You will gain hands on experience with Amazon’s heterogeneous speech, text, and structured data sources, and large-scale computing resources to accelerate advances in spoken language understanding. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon has the world’s most complex supply chain: we fulfill global demand for hundreds of millions of products at lightning fast delivery speeds. We need your skills to optimize our supply chain, with the end goal of delighting our customers. A core part of the supply chain operations is Demand and Inbound Forecasting: We forecast the demand and arrival of tens of millions of products. The forecasts are used to make many decisions, such as automatically order hundreds of millions worth of inventory, decide where to place that inventory, and establish labor plans for WW warehouses. We are looking for a Principal Data Scientist to take the lead on the design, implementation, and delivery of analytical and modeling solutions in a highly ambiguous and significantly complex environment. You will do this by collaborating with senior leaders across organizations, detecting, diagnosing, and correcting problems and generating metrics and insights. You will have the resources and tools to help you deliver this mission and support from partner teams like Data Engineering, Business Intelligence, Applied and Research Science, and Product. A successful candidate will be customer obsessed - the Forecasting org has 50+ unique customers. You will need to balance long-term thinking with short-term actions. You will be comfortable navigating an ambiguous environment, presenting to senior and executive level audiences, know how to confirm and reconfirm assumptions, and be able to harmonize disparate points of view. A day in the life • Lead the design, implementation, and delivery of data science solutions for significantly complex problems that have a long-term impact on a product, business, or function. • Establish best practices and simplify problems. • Tackle intrinsically hard problems (e.g., highly complex, ambiguous, undefined, with less existing structure, or having significant business risk or potential for significant impact). • Deliver designs to algorithms to implementations to technical documents. • Provide data and measurements that influence the business strategy of an organization. •Lead and actively participate in reviews of data science solutions.

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO. We didn’t make Amazon a trillion-dollar company, our customers did and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE scientists solve complex problems and build scalable solutions to eliminate systemic defects and prevent future issues. As a Sr. Applied Scientist, your role is pivotal in leveraging advanced AI and Machine Learning (ML) techniques to address customer issues at scale. You'll lead the development of innovative solutions that detect and organize issues, identify root causes, and route them to resolving teams across the company. You will leverage a spectrum of scientific techniques across both classical ML and Natural Language Processing (NLP)/GenAI to comb over our billions of customer interactions (using a combination of media). In this role, you will collaborate with cross-functional teams (Product, Engineering, Program) and contribute to advancing the state of defect elimination research. Key job responsibilities - Deliver solutions to the core business problems and influencing business partners - Research and develop modeling techniques for NLP, DL, and ML - Establish scientific culture and standards for all the scientists (publication, best practices, reviews, etc.) - Develop scientific talent on the team A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: * Medical, Dental, and Vision Coverage * Maternity and Parental Leave Options * Paid Time Off (PTO) * 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply

Are you passionate about Generative AI (GenAI)? Do you want to help some of our most strategic customers adopt this technology? In this role, you will help our customers build and deploy GenAI enabled applications using Amazon Bedrock and SageMaker, fine tune and build Generative AI models, and help enterprise customers leverage these models to power applications. You will engage with product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services. At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage. AWS is looking for a Generative AI Data Scientist, who will be the Subject Matter Expert (SME) for helping customers in designing abd optimizing solutions that leverage our Generative AI services. As part of the Worldwide Specialist Solutions Architecture team, you will work closely with other Specialist Machine Learning Architects from various geographies to enable large-scale customer use-cases and drive the adoption of Amazon Web Services for ML/AI platforms. You will partner with Solution Architects and other Data Scientists in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage ML/AI on Amazon Web Services. You will also create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services ML solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. You may continue to sponsor the creation of new products and features from these requirements, working closely with product and engineering teams to minimize requirements drift from your customer’s needs. You must have deep technical experience working with technologies related to multimodal, image generation, from model fine-tune to prompt engineering. A strong developing machine learning background is preferred, in addition to experience building application and architecture design. You will be familiar with the ecosystem of software vendors in the AI/ML space, and will leverage this knowledge to help Amazon Web Services customers in their selection process. Candidates must have great communication skills and be very technical, with the ability to impress Amazon Web Services customers at any level, from executive to developer. Previous experience with Amazon Web Services is desired but not required, provided you have experience building large scale solutions. You will get the opportunity to work directly with senior ML engineers and Data Scientists at customers, partners and Amazon Web Services service teams, influencing their roadmaps and driving innovation. Key job responsibilities - Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and providing guidance on their customer engagements. - Act as a technical liaison between customers and the AWS Bedrock service teams to provide customer driven product improvement feedback. - Develop and support an AWS internal community of ML related subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services GenAI solutions into customer architectures. - Customer Advisor- Implement, and deploy state of the art machine learning algorithms under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers and with the academic community. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO. We didn’t make Amazon a trillion-dollar company, our customers did and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE scientists solve complex problems and build scalable solutions to eliminate systemic defects and prevent future issues. As a Sr. Applied Scientist, your role is pivotal in leveraging advanced artificial intelligence (AI) and Machine Learning (ML) techniques to address customer issues at scale. You'll lead the development of innovative solutions that detect and organize issues, identify root causes, and route them to resolving teams across the company. You will leverage a spectrum of scientific techniques across both classical ML and Natural Language Processing (NLP)/GenAI to comb over our billions of customer interactions (using a combination of media). In this role, you will collaborate with cross-functional teams (Product, Engineering, Program) and contribute to advancing the state of defect elimination research. Key job responsibilities - Deliver solutions to the core business problems and influence business partners - Research and develop modeling techniques for NLP, DL, and ML - Establish scientific culture and standards for all the scientists (publication, best practices, reviews, etc.) - Develop scientific talent on the team A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: * Medical, Dental, and Vision Coverage * Maternity and Parental Leave Options * Paid Time Off (PTO) * 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO. We didn’t make Amazon a trillion-dollar company, our customers did and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE scientists solve complex problems and build scalable solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues. As an Applied Scientist, your role is pivotal in leveraging advanced Artificial Intelligence (AI) and Machine Learning (ML) techniques to address customer issues at scale. You'll develop innovative solutions that summarize and detect issues, organize them using taxonomy, and pinpoint root causes within Amazon systems. Your expertise will drive the identification of responsible stakeholders and enable swift resolution. Utilizing the latest techniques, you will build an AI ecosystem that can efficiently comb over our billions of customer interactions (using a combination of media). As a part of this role, you will collaborate with a large team of experts in the field and move the state of defect elimination research forward. You should have a knack for leveraging AI to translate complex data insights into actionable strategies and can communicate these effectively to both technical and non-technical audiences. Key job responsibilities - Develop ML/GenAI-powered solutions for automating defect elimination workflows - Implement scalable and efficient scientific solutions in production environments - Design and implement robust metrics to evaluate the effectiveness of ML/AI models - Perform statistical analyses and statistical tests, including hypothesis testing and A/B testing - Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply

Are you passionate about automation, optimization, knowledge extraction, and artificial intelligence through the use of Machine Learning, Computer Vision, Optimization, Natural Language Processing, and Recommender systems? We have a team of experienced scientists with a critical business mission making revolutionary leaps forward in these spaces. On this team you will work with large multimodal datasets to build generative and discriminative models for optimizing large-scale manufacturing and fulfillment processes, analyze and model customer reading behavior to measure engagement and detect risks, and build AI-based systems for helping indie authors make their businesses successful. This will involve combining methods from several science domains with domain knowledge across multiple businesses into sophisticated ML workflows. Our team has mature areas and green-field opportunities. We offer scientific autonomy, value end-to-end ownership, and have a strong customer-focused culture. As an Applied Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with large distributed systems of data and providing technical leadership to the product managers, teams, and organizations building machine learning solutions. You will be tackling Machine Learning challenges in Supervised, Unsupervised, and Semi-supervised Learning; utilizing modern methods such as deep learning and classical methods from statistical learning theory, detection, estimation. Senior Applied Scientists are specialists with the deep expertise to drive the scientific vision for our products. They are externally aware of the state-of-the-art in their respective field of expertise and are constantly focused on advancing that state-of-the-art for improving Amazon’s products and services. Come join us as we revolutionize the book industry and deliver an amazing experience to our Kindle authors and readers. Key job responsibilities Great candidates for this position will be experts in the areas of data science, machine learning, computer vision, optimization, NLP, or statistics. You will have hands-on experience with multiple science initiatives as well as be able to balance technical leadership with strong business judgment to make the right decisions about technology, models and methodological choices. You will strive for simplicity, and demonstrate significant creativity and high judgment. About the team Kindle Direct Publishing (KDP) has empowered a new wave of self-motivated creators, tearing down barriers that once blocked writers from reaching readers. Our team builds rich applications and systems that empower anyone to realize their dream of becoming a published author. We strive to provide an experience that is empowring, yet simple to use and accessible to all. We focus on building systems that enable authors to design high quality digital and print books, reaching readers all around the world. This role will help ensure we maintain the trust of both our Authors and Readers by ensuring all books published to Amazon meet our standards.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities As a highly experienced and seasoned science leader, you will apply state of the art natural language processing and computer vision research to video centric digital media, while also responsible for creating and maintaining the best environment for applied science in order to recruit, retain and develop top talent. You will lead the research direction for a team of deeply talented applied scientists, creating the roadmaps for forward-looking research and communicate them effectively to senior leadership. You will also hire and develop applied scientists - growing the team to meet the evolving needs of our customers.