AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Field Engineering Team is the engineering owner for the lifecycle of AWS data center mechanical and electrical infrastructure. This includes supporting new designs and innovations through data center end-of-life, with a focus on root cause analysis of failures, capacity and availability improvement, and optimization of the existing fleet. As a Senior Data Scientist on the Field Engineering Portfolio team, you will bring advanced analytical and machine learning capabilities to one of the most critical infrastructure organizations at AWS. You will develop scalable models and data-driven frameworks that measure, predict, and improve fleet performance — including data center availability, operational efficiency, and key performance indicators (KPIs) across the global AWS data center fleet. You are an exceptionally strong communicator, both written and verbally, capable of translating complex quantitative findings into clear recommendations for senior engineering and business leadership. You will work cross-functionally with Field Engineers, Operations, Commissioning, and Construction teams to ensure that data science solutions are grounded in operational reality and drive measurable impact. You will partner with engineering teams and program managers to define metrics, identify performance gaps, and build the analytical infrastructure needed to support strategic decisions at hyper-scale. You must be adept at operating in ambiguous, fast-moving environments where speed of insight can matter as much as analytical precision. The ideal candidate brings strong problem-solving skills, stakeholder communication skills, and the ability to balance technical rigor with delivery speed and customer impact. You will develop scalable analytical approaches to evaluate performance across the data center fleet to identify regional and site-specific insights, design and run experiments, and shape our development roadmap. You will build cross-functional support within the Data Center Community to assess business problems, define metrics, and support iterative scientific solutions that balance short-term delivery with long-term science roadmaps. Key job responsibilities • Develop and maintain scalable models and analytical frameworks to measure and predict data center fleet performance, including availability, efficiency, and reliability KPIs across the global AWS infrastructure portfolio. • Apply advanced statistical and machine learning techniques to extract actionable insights from complex, large-scale operational datasets generated by data center systems (power, cooling, controls, etc.). • Partner with Field Engineers, Operations, and Portfolio Managers to identify high-impact opportunities for capacity and availability improvement, translating engineering domain knowledge into quantitative problem formulations. • Design and implement end-to-end data science workflows — from data acquisition and cleaning through model development, validation, and production deployment — enabling repeatable, scalable analysis. • Formalize assumptions about how data center systems are expected to perform and develop methods to systematically identify deviations, root causes, and high-ROI improvement opportunities. • Build self-service datasets, dashboards, and reporting mechanisms that provide Field Engineering leadership with real-time visibility into fleet health and portfolio performance. • Prepare narratives and data-driven recommendations for executive leadership that articulate decision points relative to fleet investment, risk trade-offs, and strategic priorities. • Collaborate with applied science, software engineering, and data engineering teams to ensure models integrate seamlessly with upstream and downstream systems. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
September 10, 2021Data augmentation makes examples more realistic, while continual-learning techniques prevent “catastrophic forgetting”.
